Purchased a cockatiel from here, Mark took care of me. Will come here for all my bird needs, thanks!read more

I purchased a large bird, a Green Wing Macaw from here $5,500…read more We would come up every week to visit during weaning (about an hour and half drive one way). Their expected lifespan is about 80. We breed birds, but not him, he was a pet, my pet, my baby. Last May I had to put him down due to a disease, PDD. This is spread through saliva and fecal matter, but since he was housed alone none of my other birds could have gotten it from him, thankfully! Our vet who informed us he probably got it during weaning from a breeder using one pipet between birds during hand feeding times. I spoke with Bird Fever's Vet, Dr. Dahlhausen, along with the vet Hei Hei was being seen at, Med Vet Hillsboro, OH, that recommended we put him down at the age of 3! This was a humane decision and I (and both of our vets stand by it) in-spite of how much it hurts me. Hei Hei was a good bird, but they wont provide a replacement bird, or even a refund on the price. I can't seek legal recourse due to the "warranty" only lasting a year, regarding the sale. We did our due diligence we did the autopsy after he was put down, we were broken and it took me time to stop crying to let them know what had happened, and finally to reach out and ask for a refund or replacement bird for the one who was ill. Bird Fever's response to me was devastating and rude! The Audacity to tell me it wasn't a death sentence, and my terms were out of date, in-spite of me getting information directly from not only my own vet but one who is theirs as well! Mind you PDD can lay dormant for years, and is often found in the first 5 years an infected bird can have this disease and only be a carrier. This means their aviary is infected with PDD. This is exactly what Bird Fever told me: "First, I am sorry to read that this happened. As for the health guarantee, it is not a lifetime guarantee. We guarantee the birds to be healthy and free of disease at the time of purchase. You took the bird to an avian vet when it went home, and the vet signed off that the bird was healthy and free of disease. If there was a problem we would have been notified, then. Once the bird leaves the store, we cannot control what happens to the bird or what it is exposed to. As far as PDD is concerned, I am concerned that you went to a vet that is not knowledgeable in regard to the disease. Your terminology is outdated and most of your statements about it are incorrect. PDD is an expression of avian ganglioneuritis, or AGN. AGN is a neurological condition that expresses itself in different ways with PDD being one of the ways. The unfortunate part is if it was PDD, it is very treatable and is no longer a death sentence like it was years ago. There is no test for PDD as the only way to confirm the diagnosis is through histopathology. The only way to do that in a living bird is a crop biopsy. Unfortunately, I can't write everything there is about PDD in a Facebook message. I will gladly talk to you about this, or I can refer you to our Veterinarian for more information."

Every time I drop Ace off I know he's in good hands!!!! They are excellent with handling him!!!read more

Worst management I've ever dealt with. Can't keep employees much less ever have a "full house"…read more Surprised they are still open. Never more than 3-4 cars in the parking lot so I know they don't have many dogs there.

I wished they had Weruva cat food as it's my fave. I hate going to Petco!! Variety of grain free…read morewould be nice and brand names like FROMM, ACANA, ORIJEN. Staff is always helpful and nice! App is more user friendly than Petco as well.

I wish zero stars was an option, but the grooming services lack extremely. I have a puppy (year and…read more4 months) and he is energetic and a little bit of a pain to stay still, I understand the struggle. However he is friendly and wouldn't hurt a fly, plus I would think this is a common thing dog groomers encounter (hence the special handling feel they charge). His groomer Taliyah from the second we brought him in seemed annoyed and frustrated that we brought him in. We told her we understand if you can't get his paws and face perfect it's not a big deal, just get his body and the best you can do everywhere else. She called 2 hours later saying he was ready, this is extremely quick compared to his last 3 appointments. When we picked him up he looked like the exact same dog we dropped off but after a bath and blow dry. Taliyah told us she did her best but he was too old and too far gone and he needed to be medicated next time he came in, but proceeded to charge full price and the extra special handling fee. I paid my bill beforehand so I was not able to see my dog first before I paid. He may be on the more difficult side to handle however this is the job and the service I'm paying for. It was a $120 bath, the services I paid for were not done, and awful experience dealing with this groomer. His past groomers at pet smart were very understanding and helpful, this was not the case. I now have to go somewhere else and pay once again to have him actually get a haircut and nails trimmed. This was a waste of time, $120, and someone being rude, lazy, and not wanting to work. If you have a younger dog who has any sort of energy I would just go elsewhere

I've been taking my dog for daycare 1-2 days per week for about 3 years. He loves it, which is my…read moreindicator that they take good care of him. He comes home tired and is a happy social dog. Drop off and pick up are usually quick and seamless. I miss the more personal touch since Robin sold the business but it's still very good. Grounds/landscaping/exterior could use some polish. Thanks Lucky Dog for taking care of Archie!!

Everyone there is so attentive to my dogs(3).They run coming in the door so they can meet all their…read morefriends. You can tell the dogs are very happy.My dogs are exhausted when I pick them up, which means they really got a lot of exercise. On top of that when I get them groomed, they come out looking great.

Update, the manager did text back after I left a review. However, I am remiss to understand how…read moreyou can replace hair that was cut, how do you transform, my dog who was given a chihuahua nicked up cut, to a schnauzer cut?Would you weave it in? I don't think that can be fixed, hair cannot be replaced, it must grow back. Thanks but no thanks!

I've been taking my dog here since she was a puppy and it's been almost four years now and I've…read morenever taken her anywhere else! The staff here is incredibly kind and attentive. They care so much for the dogs they watch and I know I'm leaving mine in good hands every time I drop her off. Literally do not have enough kind words to say about this place, it really is the best!

I've been using this service for years now and they are ALWAYS excellent! I love the thoughtful…read morepictures and stories they send and they go above and beyond every time!

Recently used Furry Godmother for several days of overnight pet sitting and mid-day visits. We have…read moretwo large dogs, one just a year old (so still puppy-ish) and a cat. Joyce did a fantastic job! The pets were well cared for- we received an update and photos with every visit. Communication was clear. We have only recently needed care for our pets (in the past we always had family members stay) so this was a scary step for us. It's really hard to enjoy a vacation or time away when you're worried about your pets at home. I searched Next Door for options and read about several unfortunate pet sitting situations and then remembered a friend using Furry Godmother several years ago and I was very glad they are still around. I'm happy we found Furry Godmother and will continue to use them.

Carolyn has been our vet for years. She is wonderful and takes great care of our pets. Her…read moreassistant,Liz, is the best and always treats us like we are family. I definitely can recommend her

We love this place! This has been our vet for over 20 years and through many dogs. Everyone is…read moreextremely caring, kind & knowledgeable. They are gentle and sweet with our dogs (just like we would be). I can't say enough good things about their knowledge, professionalism and kindness. Highly recommend!

I took my dog here due to her having some urinary issues. Once we got to Vet behold she needed…read moresurgery due to her having a stone which they found on the X-ray. Dr. Short had performed my dog's surgery the next day which they did really great with my dog's surgery. They had called me when she was done with surgery and gave me an update. The follow up appointment with smoothly also and they had even cut my dogs nails down for me. I really enjoy utilizing this Vet facility. They have been so good to my dog.

This was a wonderful and seamless experience. The team has the best interest of the animals in mind…read moreand really make sure they are comfortable and confident with the potential adopters and that it will end in success! The adoption rates are very affordable as well! We had a thorough meeting with our new dog and the handler, met with the adoption team, the behavior team and the medical team and all were very helpful explaining each step and took the time to address any questions we had to walk-through the complete process and history of the animal, as they know it. And the facility is just beautiful! On the dog side, they make it really easy to interact with dogs being considered for adoption and it was just a wonderful experience to find our perfect match and help a dog in need!

My two friends recommended HSHC. After feeling pretty defeated with my pet search I decided to make…read morethe drive. Could not be happier with my experience. Staff was kind, helpful, educated, and efficient. The facility itself is new, clean, and organized. There was no annoyance by my 100 questions, just attentiveness and passion for their work. After listening to my hopes, they gave me a list of cats to view. Horace (shoutout) was so lovely but a little too young for me. Then they brought in Ella, surrendered at 14 just a week before I showed up. She's beautiful. She was shy, but I took a chance. They gave me all the paperwork and linked me to a vet. I was expecting to be there until closing. I was in and out within 2 hours: from looking to having Ella in hand ready to go home. I will be recommending HSHC in the future.

We just starting using Dana with Ms. Dainty's Dogs to check in on, visit, feed, and play with our…read morethree dogs while we are away and she is great! She met with us and met our dogs twice before taking us on to ensure a level of comfort and trust. Our dogs immediately took to her as did our cats, who aren't always fond of strangers. Dana put our minds at ease and has been a great resource. She even sends pictures and updates during her visits for some extra reassurance. We got home to happy, well cared for animals. We look forward to continuing to work with Ms. Dainty's Dogs for our furry crew.

From the owner: Taking care of your pet while you are away! read more