I just had the most amazing massage and facial I've ever had in my life. Shannon gave me the most…read morerelaxing , thorough, massage. Every time she moved to another body part I thought THAT was my favorite part of the service. The facial provided by Shannon was, *chef's kiss*. Not to mention how sweet Stephanie was at the front desk! I've never had a spa experience go that well from beginning to end. I will most definitely be coming back. Thank you all for an amazing experience for my anniversary!

I ordered a gift certificate for my daughter-in-law from here using their web page. It was super…read moreeasy to order. I requested it be sent to my email and printed it out for a Christmas gift. We do not live in the Charlotte area so I was thankful it was so easy to located (using Yelp of course). I am sure she will really enjoy her experience based on the reviews and the pictures on-line.

For a treat for my wife, I put together an all day spa treatment. She got a great massage her…read morefingernails, her toenails painted, and then she got a haircut and a coloring of her hair. Everyone was very professional. My wife was thrilled. The employees seemed attentive and professional. It's not inexpensive, but I think my wife's new favorite spa. We can't afford to do it often but every now and then my wife deserves a treat everyone in the place the customers the employee seemed happy to be there.

Had my first experience recently doing a facial, and was very pleased with how it went. The person…read moreat the front desk (Aranza) was very kind and helpful. Also, the person in charge of doing my facial, was also really polite. She was very insightful explaining everything in detail and providing recommendations for my skincare. If you're searching for a place with a friendly and professional staff, with quality products and excellent results, look no further. Le Petit Spa is the place to be! I fully recommend it!

Lovely massage service! My first time here was delightful and relaxing. On arrival, I was offered…read morebeverages and waited just moments before being whisked away to the ladies changing room. A robe, slippers and a spa bag for my belongings was already prepared - a nice touch. I started with the salt cave experience. It was relaxing and I was cautioned that anything I brought into the room would have a salt residue afterwards. I didn't really notice a salt residue at all, even on my wet hair. The spa music and the lounge chair did make for a quiet transition from my busy morning into peaceful relaxing mode. Afterwards, I enjoyed a bit of time in the relaxation room. For hot tea, each day they have both a caffeinated and a decaffeinated option. It was served on a cute tray with honey and sugar options. Last, my 90 minute massage. A choice of scalp massage or foot massage was offered and I opted for the foot massage without hesitation. I requested medium pressure and only asked once for a bit less pressure in a sensitive area of my lower back, and my therapist was quick to adjust. I chose the lavender blend massage oil and it smelled lovely. Special attention was paid to my shoulders where I carry most of my tension. Having booked only a couple of days in advance, I did make a deposit of 50% up front and was already within the cancellation window. If more than one service is confirmed, a 20% gratuity for each is automatically added but that was well explained up front and during check out. I noticed a list of monthly membership options during checkout and I'm actually considering joining. It was easy to get an appointment and very relaxing, though I'd probably skip the salt cave and go right to the massage or opt for a facial next time.

If you're used to high-end spa experiences, you will be disappointed. It's small, there are no…read moreamenities included with the services, and even simple things like warming the hot oils had to be requested instead of being part of the normal experience. I booked a rooftop couples massage a month in advance. When we arrived, they told us the rooftop was closed, even though they had already taken my deposit for this service. The weather was perfect, they then offered to set up the rooftop quickly if I paid an extra $200. The manager rushed me to make a decision on the spot about whether I wanted to pay extra for the rooftop or move to a very small, not aesthetically pleasing room instead. This completely took away from what was supposed to be a relaxing experience and didn't make sense because this was the service I originally booked. The management and staff aren't professional or accommodating. Very strange experience. Following up on Kristy's message here: Urbanna spa accepted a deposit for a rooftop spa appointment. The only reason I booked with Urbanna spa was for the rooftop experience. I intentionally booked on the first day of spring, the weather was 77° with sunny skies and they told me the rooftop was closed after I arrived and checked in. I asked to reschedule on a day the rooftop was open, but no staff could confirm when the rooftop would be open. Kristy (who was not present during my appointment) claims alternative options were offered. Just want to clarify that this is also not true. The only option they gave me tiny room I've attached. I was told management would follow up with a call after my service but Kristy's comment below is the only follow up I've ever received from Urbanna spa. This is not your traditional spa experience. If you're used to high end spa experiences, this will feel very low quality. I highly recommend Woodhouse or Spa At Ballantyne if you're looking for that high-quality experience. Thank you, Kristy, your comments below are a perfect illustration of the quality of service at Urbana.

Been a client for 12 years. Quality service at good prices. She puts her clients first and makes…read moregood recommendations. Adriana is absolutely lovely.

I have been going to Adriana at Aqua Serene for facials, waxing and eyebrow tinting for years…read more Sole proprietorship right at the entrance to Raintree off of 51 with super easy access and parking. Adriana has extensive experience, takes pride in her work and truly cares about the end result. I highly recommend!

This was my first visit with Zoe Massage. I booked a "first visit" appointment with Hope at the…read moreCarmel Commons location. My total was $95.00. The suite is on the second floor; they do have an elevator. Thoroughly enjoyed my massage with Hope. She may be small in stature, but her hands are mighty!!! Before starting, she asked my pressure preference and areas of concern to address. Pressure was spot on. Walked out a new woman. Highly recommend booking with Hope.

I've gotten weekly or bi-weekly massage for over a decade due to an auto-immune disorder that…read morebasically creates pain throughout my entire body. After moving to the area I tried Zoe Massage. My initial couple of massages with Amanda were pretty good. After that they became just ok and mundane and predictable. A really good therapist will change things up every time and make you feel like all your issues were addressed each visit. Unfortunately here not so much. I'm sure if you casually go once in a while this place would be ok.

I booked here after verifying they accepted the gift card I had. I go to check out and she tells me…read morethey've been asking SpaWeek to take down their business and they can't accept the gift card. It is YOUR BUSINESS on the website and you should honor it from YOUR advertisement. The manager came out and didn't give a crap saying "I've been asking them to take it down" over and over again. So her lack of following up for HER company came at MY expense. I had read a lot of reviews of this place screwing people out of money before booking and should have listened. My facialist was fantastic and let me know she would be moving companies so I will be following her to her new place and never returning here. DO NOT BOOK HERE! There are too many other fantastic spas in the area that do right by their customers. This place does not.

I had my first prenatal massage here this morning at almost 24 weeks pregnant. Gina is their…read moreprenatal specialist and she is AMAZING. She took such good care of me and I was in heaven my entire 50 minute massage. The entire atmosphere from the minute I walked in until leaving was very peaceful and pleasant. I will definitely be back here to see Gina!

The BEST hidden GEM in the South Charlotte /Ballantyne /Stonecrest area. I have had numerous of…read moredifferent services here and have nothing but excellent things to say from the owner, to her entire staff! If you have not booked a service here please consider it..... you absolutely will NOT reg at it. From massage therapy, to Micro Needling, Botox and Fillers they just about do it all (with the Exception of survey of course) Kim, Lacey, Riley and Dr. V. Grateful to this spa and the entire team. As a resident of the CLT area for 36 years now I can definitely tell you this place is a true AMAZING spot you don't want to miss out on .

Everything goes well at Voci Med-Spa:-)…read more Always the best including Dr. Voci & the entire front desk staff. It's a pleasure to visit this med-spa and having the doctor "HERSELF" administer my Botox & fillers is icing on the cake. well done!

It's a very nice day spa and very expensive. I would say it needs to be updated but not having…read moreanything else like it in charlotte makes that difficult. We sat by the pool and had lunch. The menu is not great considering the clientele, and the food was just okay. They do NOT tell you at the pool that 24% gratuity is included. My facial was wonderful and relaxing.

Had a great experience! We were able to easily call to make an appointment the day before, but you…read morecan also make an appointment online. There's a big parking and they validate parking. When you spend more than $130, you can enjoy the amenities all day, they are open 8am- 8pm. There are 2 locker rooms, each locker room contains a sauna, and one of the locker rooms contains a steam room. You can also use the fitness center, the indoor pool and 2 jacuzzis. There are also showers, lockers that easily lock, and plenty of space/mirrors to get dressed with hair dryers. You get a robe and slip ons to wear. The saunas were comfy and a perfect temperature! Only thing it was missing was music in the sauna. The steam room was very steamy-too steamy!! It was eucalyptus, and it hit you in the face. I didn't last more than a minute in there. The pool was very nice and had windows overlooking The Bowl. The jacuzzis looked nice but we didn't get in. There were plenty of people but it wasn't too packed and we got to do everything we wanted. The hallways were dimly lit, nicely decorated and had soft spa music playing- very nice! It was very well staffed, I constantly saw employees walking around and they were all very friendly. And the staff member we signed in with showed us around- you get a key card to use the amenities. They offer mocktails, sodas, wine and champagne. They are in plastic glasses but understandable since there's a pool. There were also nuts/trail mix as a snack! I didn't see a place to order food, I guess you have to go to the hotel lobby. I got the hydrafacial with Olga. She was so kind and SO knowledgeable! She explained what she was doing and it was so refreshing. I could tell it really improved my skin. The facial room was very relaxing and the bed was comfy. It included a shoulder massage and ended with a warm, wet towel under my neck. The facial was the cheapest available and it was $200 for 25 minutes. Only things I didn't like- the spa needs a bit of a facelift and paint touch ups throughout. It was a bit pricy but I guess I understand since you are also paying for the whole spa day experience and not just the facial. A great way to spend a day and I would go back!

Great massage, would recommend and would recommend membership, been her for 3 years have nothing…read morebut positive about this place

Use caution before signing up for a membership at this business…read more My experience with canceling their massage membership has been frustrating and far more complicated than expected. The cancellation terms were not clearly explained at the time of enrollment, which was pushed and hyped up by the owner- and when I attempted to cancel, I was required to follow restrictive policies that were not clearly understood upfront. Communication throughout the process was inconsistent and often required multiple follow-ups to receive responses. I also had unused prepaid sessions at the time and was not offered a resolution that I found satisfactory. Overall, the cancellation process felt difficult to navigate, and I strongly recommend that anyone considering a membership carefully review all terms and cancellation policies in full before signing up. You cannot just take people's money and not provide the service. I know I am not the only "victim" after reading the reviews- which I should have done prior to initially booking. I mean the massages really weren't good, compared to other places but I was trying to give this business a chance. You get better massages at a nail parlor. Also, the owner won't respond to me and in fact has other people doing her dirty work. I am completely pissed, but what more can I expect. I plan to take further action!

Great experience! It was super easy to make an appointment online (and reschedule when I needed…read moreto). It is located in Blakeney, easy to find with plenty of parking. It was really clean inside. Everyone was really nice and my Esthetician did a great job making sure she knew any allergies and exactly what I was looking for in my facial. During the process, there was constant steam on my face which felt nice and she was very communicative with the products she was using, what they do, and if it was going to be hot, cold, spicy, etc. It was about 20 minutes long. My skin looked great afterwards! After she was done she made product recommendations but I didn't feel pressured into buying anything. This is a great service for a quick facial and priced accordingly. I would go back!

Great first experience at the new Blakeney location! Friendly staff and wonderful quick facial -…read moreit's right at 30 minutes. There are 3 chairs behind a wall so there is a bit more privacy than the other location I went to. They are doing free facials the month of April if you live in 28277 zip code and half off if you use the code VIRGIN!