I underwent nasal surgery with Dr. Ashley Balaker on 8/21/25. It has now been six months, and I am…read moreno better than I was prior to surgery. At my follow-up appointment on 10/24/25, I expressed that my symptoms had not improved. Dr. Balaker performed a brief nasal scope exam that lasted less than a minute and stated that everything "looked fine." When I asked for a CT scan to further evaluate why my symptoms persist, I was told it was not necessary. I left feeling dismissed and unheard. Throughout my visits, I felt rushed and uncomfortable asking questions. During my last appointment, her bedside manner was particularly concerning -- she was not personable, appeared impatient, and at times rolled her eyes when I asked questions. As a patient who underwent surgery, I expected thoughtful follow-up and a willingness to investigate ongoing symptoms. After surgery, no one from the office contacted me to check on my recovery or schedule follow-up care. I had to call the office myself to arrange a post-operative appointment. Additionally, prior cultures had shown heavy growth of Pseudomonas aeruginosa, and I did not feel there was adequate follow-through regarding this finding. Finally, at my follow-up visit I was told there would be no copay. Four months later, I received a bill, which was surprising and frustrating. Surgery is a serious decision. Patients deserve careful follow-up, transparency, and to feel heard when they report persistent symptoms. Unfortunately, that was not my experience. I will not be returning to this provider.

In February 2025 I had been having what I thought were severe chronic allergies for months and…read moremonths despite taking allergy meds and doing saline rinses. I would constantly be sneezing out globs of yellow or green phlegm which was always embarrassing at work! Finally my PCP suggested I see an ENT. I had to wait a month to see Dr. Balaker which was a bit of a bummer but thankfully she was worth the wait! She saw me immediately at my appointed time and she had a caring demeanor. She did an in-office nasal endoscopy which wasn't painful or uncomfortable at all and immediately diagnosed me with chronic severe sinusitis (sinus infection that hadn't been treated or resolved for months). She's very knowledgeable and professional! She prescribed two weeks of doxycycline antibiotics to ensure it cleared out the stubborn infection and said to follow up if my symptoms don't clear up. I didn't realize how much pressure was in my face until I took the first day of antibiotics-I felt immediately better! It cleared up by week 2 and never had to go back. Overall, it was a solid, smooth experience. Thank you Dr. Balaker!

All of the office staff and healthcare professionals at Shohet Ear Associates are kind and caring…read more I just had my surfer's ear surgery today with Dr. Zuniga. This was my 1st surgery ever along with being put under general anesthesia. Dr. Zuniga is absolutely amazing. He is very kind, approachable, transparent, and communicates clearly every step of the way. I immediately felt an overwhelming sense of peace, care, and calm with his presence for my procedure. He is everything and exactly what any patient would dream of in a medical professional. I am happily forever grateful for Dr. Zuniga.

I want to express my deepest and most heartfelt gratitude to my doctor, Dr. Steven Zuniga, for his…read moreexceptional professionalism and his incredible care for his patients. My story began with discomfort and hearing loss in my right ear. At first, I went to a doctor who diagnosed me with a middle ear infection and prescribed antibiotics. However, the treatment brought no relief. My condition only worsened -- I continued to experience pressure, discharge, and pain. Later, it turned out that the diagnosis had been incorrect. The real cause was a fungal infection, and in such cases antibiotics not only fail to help, but can actually make the problem worse. Because of this mistake, the disease progressed: the fluid that had built up behind my eardrum eventually developed into a cholesteatoma -- a serious and dangerous condition that can destroy the ear's delicate bone structures and threaten one's health. Almost a month later, when the situation had already become very advanced, I finally came to see Dr. Zuniga. From that moment, everything changed: I met not only a brilliant surgeon, but also a remarkable human being. From the day of the correct diagnosis until the operation, there were many worries and difficult moments, but at every stage Dr. Zuniga showed incredible patience, compassion, and support. I always felt safe and knew I was in the very best hands. The surgery, which I underwent more than six months ago, was a success. Today, I feel wonderful. It was a truly complex procedure, but the result has been nothing short of a gift. Words cannot fully express the depth of my gratitude: it is relief, joy, and the overwhelming feeling of having been given back a full and normal life. In addition to his outstanding professional skills, Dr. Zuniga possesses rare human qualities -- kindness, attentiveness, and genuine care. People like him, who practice medicine at the highest level while also giving so much of their heart, are a true blessing. Meeting Dr. Zuniga has been one of the greatest blessings of my life. On behalf of my whole family, I want to say: we thank God for sending us such a doctor, and we will be forever grateful to Dr. Zuniga for everything he has done. May God bless him and all the physicians who serve their patients with the same devotion and love for their calling.

Dr B is a master at his craft. The short version...he is the one…read more From my initial introduction Dr Babaganian was professional, through, open and shared every option and detail of my surgery. The guy is a superhero. This was my second surgery with the Dr. This one more complex with certain risks. My family was concerned. Get a second option they said. My response, why would I want another opinion when I already have Dr. Babaganian. For the second time my surgury worked out perfectly. Perfectly. My family can't understand how I could have major surgery without suffering. To tell you the truth, I am a little confused myself. But its true. Thank you Dr, I appreciate you so much.

Dr. Babajanian was recommended to me, as the best in his field, by a number of well known…read morephysicians when, a few years ago, my husband, who was ill at the time, had a severe problem with his ears. He was so kind and comforting and extremely proficient in determining what the cause was and what treatment was needed. Recently, I had a very unique, hereditary type of ear infection that most doctors would not have seen nor treated before. Dr. Babajanian recognized the problem immediately and started treatment, then took me into emergency surgery within less than a day's notice. I am so grateful for his vast knowledge in this field of medicine, his compassion and consideration for the pain I was in, and the ease of communication he has with his patients. Thank you, Dr. Babajanian. I will always highly recommend you! P.S. You also have a very kind and friendly staff.

Amazing care by Dr Jacqueline and the staff is incredible. They are helpful and go out of their…read moreway to explain things and provide top-notch service. And Jaqui is an incredible manager as well. When looking for a hearing specialist, the best place to stop is Shohet Ear Associates in Seal Beach

The provider I saw seemingly had no info on file for me, so it was like a blind appointment…read more I sent my referral docs myself as well as some medical history/records and my medical group also sent referrals and health records directly to the office but somehow none of it seemed to end up in my chart for the doctor to see. I also followed up twice with office staff prior to my appointment about the intake forms that I was told would get texted to me and both times they acted annoyed that I was asking; my second follow up a man on the phone laughed at me and said the text would be a few days ahead of the appointment but it never came. I even arrived early on purpose for my appointment and told office staff I never received the texted intake form and again they seemed annoyed. They confirmed my cell # and said they'd text them right then for me to fill out but then they had me sign just an arbitration form then almost immediately put me in a room early and I never got that text to fill out the intake forms and the provider came in early. The provider I'm sure did the best they could with zero information and health history for me, but honestly it was a wholly unproductive appointment and I 100% regret coming. I cried in my car after my appointment because I was so frustrated. I waited weeks for this appointment and missed work for this appointment and spent time preparing by sending and ordering records and it was all for nothing. My suggestion is bipass the office staff completely and go old school and bring hard copies of your referrals and any health history/medical records and make your own list of things like medications and hand them directly to your provider so they actually know info about you and why you are there.

I was genuinely impressed by Dr. Wells' level of care. From the easy scheduling to the helpful…read morereminders and the zero wait time, the entire experience felt smooth and considerate. The staff were warm, attentive, and truly caring. Dr. Wells conducted a very thorough exam and immediately suggested a medication‑based treatment as the first step. His conservative, thoughtful approach and the time he took to explain everything made me feel completely comfortable and confident in his care. Highly recommend.

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful…read morewith diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming.

This was the most dismissive and disrespectful medical interaction I have ever experienced. I went…read morein with significant ENT concerns and was already feeling anxious about my symptoms. He entered the room, delivered an extremely distressing prognosis in a blunt and insensitive manner, and left without offering reassurance, options, or meaningful discussion. He presented a diagnosis and emphasized an extreme worst-case outcome that caused significant alarm. Concerned, I sought opinions from multiple other ENT specialists, who expressed that his assessment and the severity he suggested were not medically supported, did not align with their clinical findings, and were not considered plausible. This was both shocking and deeply upsetting The way this information was communicated left me in tears. I will always remember how I felt in that moment, completely unsupported. Regardless of the clinical circumstances, empathy and compassion are fundamental in healthcare, and they were entirely lacking during this visit. After reading other reviews, it is evident that many patients have had similar experiences, which is deeply concerning. It is also troubling that this is the second time my review has been removed, raising questions about transparency. I would not recommend this provider to anyone.

He cannot tell the difference between a bacterial infection and a viral infection.He misdiagnosed…read moremy condition, resulting in permanent injury to my cranial nerves.