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    Hat Creek Burger Company

    4.1 (219 reviews)
    Open 10:00 am - 9:00 pm

    Order Hat Creek Burger Company Takeout or Delivery

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    HAT CREEK BURGER COMPANY ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for groups
    Outdoor seating

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    Queso bacon fries
    Vickie P.

    Well I wish I could say it was a good experience but that's not the case. It is counter service which was fine but the seating was very close together and basically picnic style tables in the dining area. Not good for the elderly. They brought the food out and off he went. No "can I get y'all anything else or hope you enjoy it. You could tell he didn't want to be there. My sister opened her sandwich and it was the worst piece of lettuce you could have served. She asked for a new one and he said " what's wrong with it"? Then rolled his eyes at her she said. The food wasn't the best and some was cold. Needless to say it was not a high rated place in our book. Sorry it was just our experience and some customer service training might be a good idea.

    Kerry M.

    Found Hat Creek Burger Company thru Yelp. Due to the volume of high ratings, I thought it would be a pretty safe bet on good food, and I wasn't disappointed. I ordered the Pretzel Jack and made it a combo adding Sweet Potato Fries and Unsweetened Iced Tea. My burger was juicy and flavorful. The pretzel bun was soft and tasty. Sweet Potato Fries - this is a challenge for most places that serve them to achieve some type of crunch instead of being limpy. Aside from that, the Fries had good flavor. The parking lot was packed on a Saturday afternoon, so I went through the drive-thru. Service was prompt, and the price was a bit steep for my combo meal (almost $16). Better than most "fast food" burgers that I have had.

    Nutella Bacon Shake
    DeHorne S.

    A friend wanted to come visit Hat Creek for a quick bite. First thing I noticed about Hat Creek is its unique facility. Hat Creek has its indoor seating and ordering area is a lot smaller than its outdoor/playground area. Interesting! Hat Creek is modernized and is well thought out. It made for the 2020s decade with a throwback to the 90's. Great for both adults and kids of today. I got the Big Hat burger and it was quite tasty! Definitely a step up from your normal fast food burger. The quality and taste is definitely a step up from that. However there are more gourmet burger places that you can find with a better product. However for a chain restaurant, this is definitely a great place. Fast service, good food and a slew of sauce for you to entertain. Hat Creek is a hit for your modern suburban family.

    Recycling and hand wash stations on outer patio eating area .. nice!
    Christina M.

    This was nice and clean. Made me think of an upgraded Whataburger kind of. Had a nice playground for kids and nice indoor/outdoor eating area. They also had a hand wash and recycling station on the outer eating area which I thought was really thoughtful. I'd come again. They did have these three different sauces you could try and I must say all three were good. I got some in small containers to dip my fries in. Not bad but also not anything too out the box. It's solid go to burger spot and clean.

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    9 months ago

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    Taylor H.

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    3 months ago

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    9 months ago

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    5 months ago

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    3 years ago

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    David L.

    Thanks for leaving a review about Hat Creek Burger Company!

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    1 year ago

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    Taylor H.

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    1 year ago

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    1 year ago

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    1 year ago

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    7 months ago

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    3 years ago

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    7 months ago

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    2 years ago

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    Taylor H.

    We're so glad you loved the pretzel jack burger and our slushees!

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    2 years ago

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    10 months ago

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    2 years ago

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    Taylor H.

    Aaron - Thanks for being a fan of our family restaurant atmosphere!

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    3 years ago

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    1 year ago

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    4 years ago

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    6 years ago

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    2 years ago

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    Taylor H.

    We're so glad you all enjoyed your visit to Hat Creek Burger Company!

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    1 year ago

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    Urban Bird Hot Chicken

    Urban Bird Hot Chicken

    3.9
    (393 reviews)
    2.7 mi
    $$

    "DAMAGE CONTROL" On…read moreyesterday, I placed an order through Doordash and requested no bread but called and asked if I could substitute for more pickles. The cashier asked the manager and she was willing to accommodate me. That was nice of her because she could have said no. My order consisted of a tenders basket (Nashville HOt) and large kale salad. It arrived via door dash excellent delivery and kind driver. I opened my food and the SPICY SMELL was literally unbearable. I then started thinking maybe I am being sensitive. I cut a piece and tried to eat it and almost choked from the pepper. REMEMBER I am originally from NOLA so SPICY Is my forte. I immediately called the store and was asked if I wanted to come in or get a refund. I requested a refund than the cashier says " I don't know if we can do that so let me check. I waited a few minutes, then I continued to wait , then I hear staff laughing in background, then someone says "ISN'T THAT WHAT SHE ORDERED" at this moment I became frustrated. I had been busy all morning and needed to sleep for work that night. I headed to the store and you would not believe once I arrived at the store, the cashier was helping customers, and the PHONE WAS OFF THE HOOK by an unoccupied cash register. I immediately requested the manager in a calm tone. The manager VERENICE arrived at the front counter and greeted me. I was so furious so the first thing I did was show her my phone and the phone off of the hook. I was on HOLD for 24 minutes see picture below. She proceeded to apologize and attempted to explain they the call was missed. I further explained that DOOR DASH prices are higher so offering a person to come in the store is not the bet alternative. I ordered DOOR DASH for a reason and it is a huge inconvenience when I have to arrive in store to correct a worker's mistake. SHe understood exactly how I felt and offered a solution. I also requested for her to smell how hot it was as well. She proceeded to tell me they are using a new seasoning and she believes the person put too much. My rebuttal was you have to be more careful in preparing food like that for a customer knowing there is a difference. I know you may be confused at why would I still give them 4 stars because as the MANAGER she listened to constructive criticism, offered a solution and made sure I was satisfied. I believe it is very important as a REVIEWER to be honest and fair while also telling the truth along with offering a the solution. Whomever is the owner of this franchise I am sure you may be disappointed with the "24 minute hold time" but you should be more proud of having a manager in place who does damage control and encourages the customer to return for a better experience as well as fix the food again.

    Stopped in for lunch. It wasn't busy thankfully. I ordered the fries and chose to dine in. Food…read morecame out hot and fresh. The fries were good paired nicely with the mac and sauce. I ordered the large portion but I only needed a half order it was so much food. I do wish the staff was friendlier and more welcoming.

    Photos
    Lemonade
    Lemonade
    Nashville Mac
    Nashville Mac
    Elotes Chicken and Fries

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    Elotes Chicken and Fries

    Hat Creek Burger Company - burgers - Updated July 2026

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