The battery in my Accord suddenly started dying. I had never been to this dealer, but was nearby. The service dept. was very busy, but multiple staff greeted me as I waited. The service advisor who helped me (Kara) could not have been more efficient and helpful. I realize that a battery is not a major repair, but it was great to get in and out in pretty short order. read more

As a transplanted family with 4 Hondas we had already found this dealership for service (and that is superior) but today we had our 1st purchase after turning in a lease (nice incentive offered that other dealers didn't offer). Awesome. Our salesman, Mike J, Tony in Finance, everyone took care of what they needed to do and got us in what we were looking for. We were treated as VIP customers. Thank you all. read more

This is the second new car we have bought from Headquarter Honda and could not be more pleased. Mike Jahangir our salesman, was patient and explained everything about my new Honda Fit. He even programed my phone/Bluetooth before I left. We also have a CRV which we also got a great deal from Mike. In addition Jose and Nichole in the service department have always been very professional. I would recommend Headquarter Honda to anyone who wants a fair price and great service. read more

Just bought a used car from this dealership, the whole process took much longer than expected but I had cleared my schedule for the day so no worries. Took the car to a garage to get it inspected and there was an issue with it, but they reduced the price of the car by the amount it would cost to fix so that was nice. As it's our first time buying and financing a car, a lot of the pricing arrangements could have been explained to us a little better but all in all, I feel pretty okay with the experience. We had Mike who was very nice and hopefully sold us a good a car at a good deal. Will update this review in a month if there are any issues though. read more

I found HH while searching for a used car for my daughter-in-law. Her van had been totaled while parked, and she was looking for something a little smaller and more nimble. That brought me to a Mazda5, and the search for that relatively rare car brought me to HH and a salesman named Santiago. What a great find! The dealership was attractive, modern and well-organized, but the real treat was working with a man who was knowledgeable, helpful and honest. We quickly reached agreement on the car purchase, and I was able to leave it there for a day while we got it checked out via email by our d-I-l and son. They loved the car and we finalized the purchase with Santiago, and we picked it up in three days (we live in Sarasota and my wife had some medical procedure to complete before we'd have time to pick up the car. We did that on Monday and found that Santiago had gotten the car detailed to the level of having scratches on the rear bumper removed. The car looked spectacular and left us with an even warmer feeling for the sales team at Headquarter. A very pleasant and actually enjoyable experience. read more

Thank you to Dennis Yunker for his excellent customer service and low pressure salesmanship! I love my new 2016 Accord Sport!! We have also been here for service to our old Civic and always had a good experience. Worth the short drive up the Turnpike to Clermont!! read more

I would have to say it was a most pleasurable and painless experience buying a vehicle from headquarter honda. It was the third vehicle I have purchased in my life and I have to say the customer service and their willingness to work with me really made the difference. A special thanks to Mike,Paul, and Steve as they all worked very hard to put me in that car. They are good people make sure to check them out for all of your honda needs. read more

I have bought many cars here. I always bring them for service here too. I had the BEST experience today with a particular service advisor named Rita Beni! Rita was helpful, efficient, considerate and she went above and beyond my expectations. I hope she is recognized for her exceptional customer service. Rita Beni is fantastic!! read more

I'm surprised to see so many negative reviews. My experience with Headquarter Honda has been positive. We bought a new CR-V there in December 2017. Apart from the usual haggling (will there ever be another way?), the sales experience was good. The salesperson was Santiago, who we found very friendly and helpful. I also had some interaction with the service manager on an issue, which went fine. From my experience, it's a well-run customer service oriented operation. read more

Fast serice. Reasonable prices. Car looks like new.

I have been going to HQ to have my HONDA cars serviced since 2010. At a certain period I even brought my Toyota Highlander to have it serviced because they have a very good service until today when I met one of those new young Service Adviser who was so rude. I can't believe they would put that kind of person in the front line for customer service. Very DISRESPECTFUL to a point that I have cancelled my plan of buying a new HONDA truck. read more

From our sales person, Mike, to Eddie who handled all the paperwork, everyone at HH was knowledgeable, courteous, and professional. I appreciate them for making my car buying experience a, dare I say, pleasant one! Thanks! read more

I have been a Headquarter Honda customer for several years. Not only do they provide excellent service, their sales people are very professional. We just purchased a previously owned 2013 Honda Accord. We are pleased with the efficiency of the transaction and the professionalism of Headquarter Honda's staff. We love our new car. Mike, our salesman, was helpful and made sure that we knew the features of the car during the test drive. He assured us that he would be available in the future if we had any questions or concerns. read more

I needed to get my oil changed on my Civic quickly. Headquarter was able to accommodate me as a walkin within 90 minutes as well as a car wash. I bought my car from Headquarter and I have had all my service done by them. I have never had a bad experience! read more

Service was polite, complete in a little less than the estimated time, good price and comfortable waiting area.

Had a great experience at Headquarter Honda. Never felt any pressure. Lee Disla was our sales rep and he answered all our questions and was very knowledgeable. Would not hesitate to purchase another vehicle there. read more

No hassle and great service. Santana and the rest of the staff are great. Bought my first Honda and I'm sure it won't be the last.

Interesting that my first review is gone. Hmmm....Best I can say about Headquarter Honda is BUYER BEWARE. Make sure you are alert and paying attention when signing the papers. Make sure ALL the numbers are what you agreed to. Don't get tired. LOTs of paperwork, but review all of it before you leave there. I will not buy a car there ever again and will not refer anyone to them. read more

In addition to the outstanding employees who worked with me in buying my new car, what I love about this dealership is that it is a totally "green" facility. It is entirely powered by solar energy panels, a section of the roof has plants growing on top of it, and all of the water used at the facility is recycled. The energy savings is passed onto customers by lowering the costs of the vehicles. I also will receive free car washes for the lifetime of the car (again, I love that the water is recycled). My car buying experience was amazing, and I would recommend this dealership to everyone. Love it! read more

4/30 I purchased a Honda Odyssey at Headquarter Honda. The general air of everyone there was friendly, upbeat, and very professional. Easily the best Honda dealership I've experienced. The highpoint was dealing with George Yenque....he was exceptional,,,,,one of the BEST salesman I have ever dealt with.....honest and forthright, he answered all my questions and was the main reason for buying when I did. Signed....Larry G read more

We will send everyone we know to Headqaurter Honda. If you want to buy a car fast with no hassles this is your place. We can not express how absolutely amazing our experience was while buying our car today. The two gentleman we would like to recognize are Tom Maier and Mike Jahangir. Mike is an absolute Honda genius. He really took his time to educate us all about our new car. Tom was quick and to the point. He explained all our options and made us feel like we were his number one priority. I believe he feels that why about all his customers. Thank you for everything! See you soon Cheryl T read more

Find a new car is not easy at all, my 5th attempt at buying a car and I finally found something that was perfect to fit me. I am the type of person to look around online for information before going in person for the real deal. When I saw the offer at Headquarter Honda on an accord, I just couldn't give it up. From the moment I walked in, I had nothing except good service. I was kindly greeted as well as my family that was with me and helped right away. I told them exactly what I wanted and I was immediately directed to the car. What really surprised me was the fact that the man who helped us, Mike, knew every little detail about the car and was able to explain everything to quickly and in an easy to understand way. From the moment I test drove the car and returned back to the dealership, I decided that was the car I was going to purchase. It was everything and more of what I was looking for and of course good customer service grabbed my attention as well. Time came to crunch numbers and get down with business after we returned. This was the only downfall to my experience. This is the only reason my rating did not make 5 stars. Waiting to get approved, trading in cars, signing papers, etc. not my favorite at all. However, they were able to move as quickly as possible. Mike was able to always return to the table with nothing except good news. A couple days before today I attempted to buy a car at Toyota, but my mother and I were not approved to finance the car I was looking to buy. Mike was able to do everything he could, unlike Toyota, and help us out. We were able to get approved and from that moment I was bursting with excitement. We did have to wait an awful amount of time until we were able to finally leave, but hey that's car shopping for you. Everything takes time as it falls into place. Mike was very friendly and able to keep us entertained as we waited though. Overall, I would recommend going to Headquarter Honda for great customer service and a great deal on a new car you might have in mind to bring home. I recommend speaking with Mike because he is willing to work with you and help you as much as he can to get you the car you are willing to buy. read more

My experience with Head quarter Honda in purchasing a new car was very smooth to my surprise with all the sales pitch out there, all I wanted to get a new vehicle with all the whistles and with no high prices, But with that said I did have a good experience and the sales man Mike Jahangir M.J make it happen and was happy with his service overall experience was great and in and out of Honda was a speedy process . read more

I went in with a hope and a dream!!! Mike at HQH treated me and my family like his own. I was worried that I would be stuck with my old car and safety concerns and Mike stated "don't worry I will take care of you". Mike was very good at what he does and I will trust my family with himi when it comes to car buying. HQH has gained a customer forever!! Thanks Mike Sincerely Mike read more

A great first-time experience with this Honda dealership, who conducted the fastest, smoothest sales and delivery of a car that I've ever had. We were able to order a Fit over the phone with Santiago Buxeda, get the color, model year and specs I wanted, go through the financial process with RJ and have the car delivered to my home two days later by Joey Hermann. Joey had travelled to Tampa to collect the car and he spent over an hour at our home completing the paperwork and doing a demo. It certainly beat spending hours getting to and from the dealership and spending time there on the process. read more

I read the previous reviews and I totally understand and respect everyone's opinions. I was fortunate enough to have Michael Tagert as my sales rep. Michael was very helpful, honest and definitely did his best to ensure my family had a wonderful and expedited experience. He gave me what I felt was a fair and excellent price and we didn't leave unsatisfied. The finance manager was helpful and explained everything clear and concise. Suffice it to say we had a great experience today at Headquarter Honda and we would recommend Michael Tagert To everyone. read more

So after I totaled my car I went back to see if I can get another good deal. Nope! Josh wanted to put me into a scratched up civic and told me to just drive it for a year and I could bring it back and get a good deal. That car would be worth rocks in a year. I went to RC Hill Mitsubishi. These people are amazing. After doing a deal with them set on a price we sat down and they actually said they got me an even better deal! Also they said Headquater Honda put me in a "high risk" loan and that the interest alone was killing me. What a bunch of crooks! read more

Judging from a recent experience with a nearby dealer, I expected to be hassled, coerced, and patronized. When I entered Headquerter I was met by a friendly staff member and was directed to Santiago. After we explained what we were interested in he searched his inventory and brought up what we wanted. We were able to carefully look at all aspects of the auto. Santiago explained in DETAIL the many nuances of the car. Settling on price took a little time but we feel that we made a deal that was acceptable to both parties. Upon delivery, Santiago again went over the owner's manual and demonstrated the many function. We were very satisfied with our buying experience. It was worth the 45 mile trip from our home in The Villages. I recommend them without hesitation. read more

The service department so far has been WONDERFUL! I have a strange situation with my car and after receiving the runaround (and then no response at all) from a DIFFERENT dealership, I tried Headquarter Honda and they have been SO helpful! They said someone would call me back and within 10 minutes, they actually did! read more

Headquarter Honda of Clermont Florida story. My sister wanted to buy a brand new car. Not knowing what brand I took her to 6 different makes. She chose Honda. Headquarters Honda played the price game. We spend two hours back and forth playing the price game with the salesman going to the Manager with their creative deals. Finally after two hours my sister and I believed we had come to a fair deal, we shook hands with the salesman and he went back to the manager. With paperwork in hand, when all this time we kept reiterating the "out the door" price, which means everything included. This would be a cash deal. The paperwork was put down for us to sign. Wait the price just shot up by $1365? "Oh that price we discussed did not include sales tax" Didn't we say for the past two hours that we wanted an out the door price which would include everything? We left annoyed by their games. The salesman assured us that we would not be able to find a 2014 Honda civic ex for that price "out the door". The next day we traveled to Winterhaven honda who sold us the exact same car, with the exact same "extras" for the price we discussed "out the door". read more

I once again made an attempt to resolve issues with Headquarter Honda. I called on Friday January 5, 2018 I asked to speak with the GM or the Service Manager the young lady named Heather came back and said she could not find either one of them and connected me with Gail (Customer Service Manager). Gail and I spoke for 30 minutes she promised to mail my service receipts I never received since 2010 (I would sign the work order and service advisor would take my credit card to run the payment) never gave me receipts, my problem I trusted the dealership. Heather has promised for a month to mail these forms to me she could have emailed them to me. As of today I have not heard from Heather or Gail. The fans they installed in my car (which is also part of the radiator I just found out) are faulty and I was fraud by the service advisor that these parts were Honda parts another Honda dealership looked at the fans they are generic fans. The fans are vibrating and making a loud noise (same way when they replaced the 2nd day they were installed) back in April 2017. Gail and I spoke about my car seat the young man weighs a lot and must have not let my seat back when getting into the car he busted the bottom plastic holding seat it tore the leather and he also broke the lumbar it no longer works. Austin (no longer there works for Coggin Honda) and Daniel (service advisor) knew this happened to my seat they only replaced the bottom plastic. I told Gail I would like to work things out with Headquarters but I guess they decided not to try and work out I have had no response from them as promised by Gail. Headquarter Honda Lies A lot.... Plus my name was forged on my service orders. I had to put 1 star but they do not deserve any stars when they treat a Elderly Widow the way they have treated me. read more

I don't know how this dealership has such low stars. Not only were they so nice but they helped me more than any Honda dealership in Orlando and I've been to many. -NEVER GO TO CLASSIC HONDA- anyways- I went there to get help with my navigation. I had the wrong pin and Luis and another employee, wish I had his name, helped me and did not stop until they figured it out. I live downtown Orlando and I will drive back if I ever have another problem. I highly recommend this dealership and their service area. Ask for Luis if you have any service to do. His team and himself are wonderful. read more

I and the Vazquez family came to the honda dealership in clermont looking for a reasonable and reliable vehicle. Mike Jahangir was not only honest and friendly but he went ABOVE AND BEYOND for our family. He was able to get us in the car that was the best for my family financially and also thats fits us all comfortably. Thank you Mike J. & The Honda Dealership!! read more

Outstanding salesperson (Chris T), and outstanding dealer. Our first Honda vehicle, and we were more than satisfied with this dealer. Chris had all the information we needed; we were able to compare prices with other years; the purchase process was seamless; Chris went over the car and answered all of our questions. He also called us a few days later to see if we had any problems or questions. Again, all personnel involved in this purchase were forthright, cooperative, friendly, and polite and made it a great experience. Highly recommend this dealer. read more

Our sales person was Mr. Leon Miller. Mr. Miller was extremely accommodating to our needs. He was patient, informative and helpful. Although Headquarter Honda did not honor the voucher provided to real us in, Mr. Miller worked hard to assist in getting what we wanted in terms of the Vehicle, and negotiating our price. However, buying a car is still a challenging experience I'd rather not have to go through. Overall, I did have a good experience with Headquarter Honda thanks to Mr. Miller. read more

Found car internet and the whole experience was as painless as possible. Salesperson Rick was excellent. Would recommend and buy again from them. read more

I was very pleased with my experience at this dealership. They helped me through all the little inconveniences as I was very worried about my trade in value of my car because it was quite old. The trade in value of that car would be the make or break of me getting my car. At the end of the day they made everything happen where it was affordable for me and was able to get rid of my old car with ease. read more

Just like a car dealership they trick you and waste your time. I had a great deal with kunh Honda out in Tampa for accord and saw headquarter also had a similar one. I called headquarter and told them about my deal, there car was priced at 18997 without fees, tax and tags. Kunh Honda I was getting the car for 18233 out the door. Spoke with"internet Mike" and explained to him my deal, he stated they can get me the car they had for a price close to what I'm getting at kunh. I explained to him I don't feel like wasting my time and didn't want to lose the deal with kunh. I decided to go check them out seeing that they were only 45 mins away from me vs kunh which was 1hr 1/2 away. I had my doubts but was hoping I was wrong. Unfortunately I was correct, they wasted my time, couldn't even come close to the other dealership price and I lost both deals. Someone ended up buying the other car and now I'm still looking. Just like every other dealership, they suck! Buying a car shouldn't be this hard. I'm still a Honda fan just not a dealer fan. read more

I met a wonderful salesman names Mike Jahangir and he sold me a fantastic Honda CRV EX 2016. He took me to a fantastic road test that allowed me feature all of the driving capabilities of the SUV. He knew every feature of the model. He gave me every purchasing option in the world including a good trade in for my old Honda. I highly recommend Mike and I highly recommend this dealership. They treat you like gold. read more

My salesperson, Mike Jahangir, was awesome and a true blessing. He worked with me to get a deal that was best for me and my family. I will definitely recommend them to all of my family and friends! read more