For best prices see Howard. Got me the lowest interest I could find and amazing deal. Nice service…read morecenter.

This whole business setup is unethical and misleading. Was told a price and verified the next…read moremorning before we left that the price was correct. Drove 2.5 hours there to find out the price was thousands more. Carla and Nicole from online sales have no integrity and will say whatever they have to so they get you into the showroom.

very enjoyable experience with the service of Corolla. They actually came and talked to you after…read morechecking my car out . Gave me options for my issues of the car and fixed the problem within a reasonable time. I had gone to a different Toyota dealer where I bought my car at and never received the same type of service.

This is the third time we've bought from Bob Spee at Oak Lawn Toyota because no other salesperson…read morehas earned our trust like he has. I shopped around at the Toyota dealerships in Orland Park, Matteson, and Merrillville before coming back to Bob. His price was the best, and unlike the others, he didn't bury me in extra fees. What I appreciated most is how respectful he was of my time and decision-making process. He let me test drive a few different models, explained everything clearly, and didn't try to push a sale when I said I needed a few days to think. When I came back, everything was just as we discussed. No surprises. I drove off in my Camry SE, and I couldn't be happier. If you're looking for a dealership experience that doesn't feel like a game, go see Bob.

I went to have my car serviced this morning. Just an overall checkup. I'm getting ready to take a…read moreroad trip. I had no issues. My car is running great. Because there were no issues the Service Dept did not charge me for checking my tires and brakes. I'm a long time Customer and I really appreciated the Courtesy. See you again in a few months.

I just want to let you that Bill in service was absolutely wonderful...Thank you very much you…read moredon't know how much I appreciate you....

Manager Tony actually reached out and apologized for lack of customer service before . He said he…read morewasn't aware of my needs and he committed to repairing the minor fixes that weren't done previously . He did a great job and followed thru on everything in a timely manner. Very impressed with his customer service and follow thru! Would definitely deal with him again moving forward! Thanks Tony

I scheduled my 7,500-mile service appointment two weeks in advance, expecting basic professionalism…read moreand customer service. Instead, I was met with rude, dismissive staff who acted like I was wasting their time. After checking in, I was bluntly told they couldn't service my electric vehicle at this location for two months as they only had three EV Techs -- something that was never mentioned when I made the appointment. No apology. No attempt to help. No solutions offered. To make matters worse, they asked if I bought the vehicle from them -- which is completely irrelevant. Service is service. Whether I purchased there or not shouldn't determine whether I'm treated with basic respect. I also spoke with the Service Manager (John Coan) had a horrible attitude and couldn't have cared less. The overall attitude was essentially, "We don't care -- take it somewhere else." That's exactly how it felt. No accountability for wasting my time, no effort to assist, and zero concern for the customer experience. If you own an EV, don't bother coming here. And if you value professionalism, communication, or customer service, I'd strongly recommend looking elsewhere. This was hands down one of the worst service department experiences I've had.

Excellent Customer Service! !!…read more "I had the absolute pleasure of working with Nas Zaidan, and I can confidently say he's the best Finance Manager I've encountered at Webb Chevy. Nas professionalism, product knowledge, and dedication to customer satisfaction truly is amazing. Nas impressed me most on his ability to clearly explain financing options and find solutions that worked perfectly for my situation. Nas made what can often be a stressful process feel smooth, transparent, and even enjoyable. Nas Zaidan went above and beyond--not just closing the deal, but building trust. I highly recommend Nas to anyone looking for a knowledgeable, honest, and dependable finance professional. I would gladly work with him again in the future." Thank you again for all your help!!

We've been here to look at vehicles or to inquire about trade-in prices a number of times, and I…read morehave been stunned by how friendly the staff is and how willing they are to let you walk out. I normally dread walking into any car dealership because they will pressure you to buy even if you are abundantly clear that you are not ready. Webb actually listens, and they offer the absolute best trade-in values that I have encountered.

I have been utilizing your dealership for quite a few years. All have been a very good experience…read more Most recently I had service - Yesterday, 2/3/26 and I cannot speak more highly of Meliton Criz's assistance and customer service, and professionalism. I do not know the name of your cashier, but I did thank her for the same qualities. Good job Ed Napleton Honda and THANK YOU! I am a senior and it's refreshing to receive such service. L R Jones

I had an amazing experience purchasing my car. Jilly was my…read moresalesman and he made sure I got exactly what I wanted. I'd recommend anyone to Jilly

Drove 40 minutes to Webb from the city on a Saturday morning to look at a 2010 Lexus HS250h with…read more71K miles I saw on cars.com that I had been looking at for about two weeks but that the dealer had just dropped the price on to move the day prior. Was in and out with the vehicle in about an hour after a test drive, a request that they let me take the vehicle to a nearby mechanic I found on Yelp (John's Automotive FTW!) to make sure it had a relatively clean bill of health and no surprises. The guys also threw in a full tank of gas and a car wash before I left. Was treated really well. Thanks Webb staff.

My husband and I got our suv from Webb Auto Outlet and everything went so smoothly. The staff at…read morethis dealership was fantastic and had great attitudes. We work with Sam and he went up and beyond for us. We honestly feel like we made friends. Very knowledgeable hard-working people here. I highly recommend.

I am a busy girl. I had an appointment for 5/24 to get my car in for the 5000 mile oil change. For…read moresome reason I was thinking Monday was 5/24 this past week. I told my boss, my engineer,my assistant..don't forget I am off Monday. I take three days off..the weekend and what I thought was 5/24. My assistant dutifully comes and says nothing..I take Monday 5/17 off that was supposed to be 5/24. I go to the dealer and I pull in and say I have an appointment at 10am. They take my car and say nothing. I am in the waiting room and it dawns on me I have not seen a direct deposit I see each month so I open my account on line to see that the last transaction I did was Monday the 17th. I am like OH MY GOD. I call my job to make sure the building is ok. I am having a brain hiccup.....how could I have done that so many places and no one corrected me. My assistant was needed to handle a flood ...in multiple units and he was there! My engineer was saved..I was saved... It was God's hand on my life. I asked the service advisor, Eva, at Kelly Nissan when she comes in ..".I came on the wrong day. and you did not say anything" .She smiles..she says Ms P______ we would never turn you away.....!! I am flabbergasted. That is why I rate them 5 stars every time. They could have rejected me..said come back when it is your date!!..but not Kelly Nissan. Thank you for great service all these years.

I paid $215 fee for a mandatory repair estimate. I instead received a 3 minute video. I got no…read moredetail pricing on parts or labor costs. I reached out to the repair manager Raul Zaudio but received no response. I have not received a detailed estimate. $215 for a 3 minute video is ridiculous. I was a long time customer and never received such poor customer service. Kelly Nissan has definitely gone downhill. I'm still waiting for a response from them. DO NOT DEAL WITH THEM.

I came in for an oil change and also asked about an issue with my driver's seat. Every time I get…read moreinto the car, the seat automatically moves all the way back, which makes it impossible for the passenger behind me to get in. I brought this up during my visit, and I was told I would need to make an entirely separate appointment just to look at the seat, which I think is pretty ridiculous considering I was already there. What's more frustrating is that I actually booked an appointment months ago specifically for this seat issue, and I was told at that time that it was fixed--clearly it wasn't. That said, the staff themselves were very nice and polite. I just wish the issue had been taken more seriously and actually resolved, especially after waiting so long.

Ray in sales was great and very attentive and helpful! I recommend him to anyone looking for a Mazdaread more

First , I was disappointed that it was no longer Haggerty owned. I had bought about 5 Passats . In…read moreAugust of 24, I was looking for a specific Taos ( panoramic sunroof, and silver) Bogdan was so helpful and found me my car and one I could afford. Yes I did have to put up a large down payment, but it really lowered my payments. Anyway , he was so sweet and it was a real pleasure buying a car from him !,,,,, I have had another great experience. JASON IN SERVICE !!!!!!!!!!! I broke my leg at work ,( I'm an RN) and I had a temporary handicap placard . I had throw it up on the dash, and it went into the Twilight Zone ! I couldn't get it out from where the windshield meets the dashboard and only saw the edge of it. Yes yes, for $10.00 and waiting 4 weeks (at which I would no longer need it). So I called several dealerships and they blew me off , THEN I WENT TO VW OF OAK LAWN AND HERO JASON, made a contraption with masking tape and got it out !!!!!!! In about 5 min . You might think , big fu--ing deal. But it was a big deal. I can't tell you how appreciative I was , for his effort and his ingenuity. KUDOS TO YOU JASON IN SERVICE !!!!!!!!!!!! THANK YOU ! ( yes I tipped him) !

I have had my truck for less than a year. I've been to the dealership a few times and as much as I…read morelove my truck, this will be my first and last VW purchase. My experience at the dealership has not been the best. Service will allow you pay for things covered by warranty if you let them. They give me a price without even checking the system. I ALWAYS have to advise what's covered. I've never had this experience with Nissan, Chevy and Mercedes. I'm so disappointed with the service I've received and it hasn't been a year. I'm dreading having this truck any longer. It may be best to trade it in now. Update: went to the dealership this morning and was told my tire was not repairable and had to be replaced. Only to get a second opinion and find out, the tire could be repaired. This dealership service dept are crooks! They just wanted me to replace my tire so they could repair and resale it. Also! My brand new tires are NOT new. The tire repair shop advised me there was a patch in the tire already. This is my first tire repair so where did the previous patch come from?