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    Hestia Rooftop

    4.0 (230 reviews)
    Open • 5:00 pm - 10:00 PM
    Updated 1 month ago

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    HESTIA ROOFTOP ATMOSPHERE

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    Crispy rice tuna
    Dawn R.

    We came here for my birthday. The atmosphere is nice, but I didn't like how they made you wait until all folks eating with you arrive before letting you sit at your table. There were only 4 of us. They have 4 VERY low chairs at the front to wait. It was a Monday and there were only about 5 tables of people ... the rest of the restaurant was empty. So it was ridiculous to ask us to wait in the uncomfortable low chairs. I grabbed one of the chairs from the empty tables and used it to wait. When all arrived, we sat at a table near a window for the view. Our waiter took our order.... and then we waited, and waited, and waited. Omgosh it took so long for our food to come out. Everyone at our table commented they probably only had one cook. Finally when the food arrived, it really was good. I got the pineapple glazed salmon ($46) with coconut rice ($10). The salmon was thick and very good. Coconut rice was made from coconut milk and also very good. 2 ladies got sushi and said it was good. For my birthday, the waiter brought out a small treat. After dinner, we went on the rooftop to see the view.

    Darwin M.

    Great location, it's beautiful view with beautiful people. I really enjoyed my time.There can't wait to go back to visit.

    jessica s.

    I'm extremely disappointed with our experience at Hestia. We had made Easter brunch reservations over a week in advance and even paid a deposit for each person, so we were really looking forward to it. We showed up right on time at 12 PM on Easter Sunday, only to find the restaurant completely closed. After standing there confused, we checked our email and saw that a cancellation notice had been sent 48 hours before. Unfortunately, we didn't see it in time--but canceling something like a holiday reservation with such short notice is unacceptable, especially when deposits are involved. Because of this, our entire Easter plan was ruined and we were left scrambling last-minute with no options. A restaurant of this caliber should handle reservations--and especially holiday events--with far more care and professionalism. Overall, this was a frustrating and disappointing experience, and I would be very hesitant to rely on them for any special occasion in the future.

    Reika
    Klaus C.

    Absolutely fantastic! From the time we checked in to the time we left all the people were fantastic! All were helpful, friendly, polite and efficient in everything they did! The food (Sushi) is fantastic. It is well presented, fresh and flavorful. The views from both sides of the restaurant are fantastic. Definitely a winner!

    Mike S.

    This was a great Friday night double date spot! Located in the swank AC Hotel in the posh Ballantyne neighborhood, Hestia is a rooftop Asian fusion restaurant with some excellent skyline views. It's a hip spot with a big city vibe, but it is definitely a little pricey. In addition to traditional Japanese dishes like nigiri and sashimi they have some delicious steaks and some great option for appetizers. In particular I enjoyed the short rib potstickers and the wagyu meatballs. For my main I got the chimichurri steak which was a generous hunk of meat cooked and seasoned well. My girlfriend got the filet which she enjoyed a whole lot. The service was great, overall this was a wonderful spot for a night out, and I would love to come back for more special occasions in the future. It would make a great birthday spot and also a perfect date night spot so keep it on your night out list!

    Sloan M.

    Hestia sits 16 floor above Ballantyne and it is sexy and the food is amazing. I recentl6 went to a kaiseki sake experience and I absolutely loved it. The food was delicious, the service was consistently outstanding, and the sake was next level. All of the dinners had an opportunity to buy bottles of what was poured. I will definitely be back.

    Wagyu
    Николай П.

    The food was genuinely very good. We really enjoyed the sushi and the tuna in particular. The Wagyu was decent, but it definitely was not authentic Japanese Wagyu, so it did not really stand out or feel especially memorable. Still, overall the food itself was enjoyable, and the view from the restaurant was absolutely beautiful. Unfortunately, the service left a very disappointing impression. Since gratuity is automatically included in the bill, it honestly felt like there was very little interest in treating guests with care or attention. The overall atmosphere from the staff made us feel less like welcomed guests and more like people they wanted to serve as quickly as possible and move out. It was my girlfriend's birthday, and I politely asked our server if it would be possible to move us to another table if one became available. I completely understand that on a busy Saturday evening nothing can be guaranteed, and I was never asking anyone to be rushed out or removed from their table. However, there were several opportunities where it realistically could have happened. The first couple of times, the available tables were assigned to other servers, and it seemed like our waiter simply did not want to transfer us because another server would then take over the table. Later on, he told us twice that he would try to move us, but nothing ever happened. At that point in the evening there were no reservations left, only walk-ins, and all it would have taken was a quick conversation with the hostess asking her not to immediately seat the next guests at the newly available table so we could move there instead. I understand many people celebrate birthdays, and I know restaurants get busy, especially on weekends. But considering we made a reservation and politely asked in advance, it really felt like no effort was made at all. The issue was not that they could not accommodate us -- it was that nobody seemed to care enough to even try.

    Old Fashion-first one was watered down but they came correct on the second.
    Lisa N.

    Loved the atmosphere Hestia was giving--great vibe overall. The service was excellent, and every staff member we interacted with was friendly. Our server was truly amazing. Unfortunately, the food was a bit underwhelming in my opinion. The flavors felt muted, and even the dishes that had potential didn't quite deliver enough. I'm glad we finally checked it off our list, but if it were up to me, it wouldn't be a repeat visit.

    Kou Y.

    Great dining experience. The entire staff was so pleasant. We celebrated our anniversary there. Food was amazing especially the seafood tower!! Have to try that one.

    Unacceptable service and zero accountability. We had paid a $200 deposit for the Tamahawk experience and an extra 200 for the Tomahawk so a total of spent of $400. The bill came out to almost $1000 on extra food and drinks Fortunately we had got full and didn't finish our Tomahawk before the server took the plate. We explicity saw how much meat and food was left over. When we got home and opened the containers. we realized we were heavily shorted. They clearly sliced up the remaining meat to make it look full, but massive portion, including the bone, packed with meat was completely missing. We immediately drove all the way back to the restaurant. The Manager on duty refused to fix the issue or offer a refund claiming only the regional Manager could handle it has now been four days every time I call I get the exact same runaround line that someone will call me back. They have no intentions of resolving this do not spend your hard earned money here they will literally steal your leftovers and ignore you afterwards highly unsatisfied and do not recommend this place.

    Anniversary Dessert
    Anthony C.

    Beautiful on the inside. Service was attentive and food was great. They gave you a nice break in between dishes for conversation and digestion. Only issue was the entrance lobby with the elevator. It had a STRONG foul smell and I was hesitant to go up stairs because I didn't know if the smell was coming from upstairs.

    Perfect sushi, incredible service, surreal aesthetic! Possibly the greatest restaurant I've been to all year. I want to go back! If you live in the area you have to go! It's non negotiable.

    This is the salmon, chicken, Curry Rice and White Truffle Macaroni.
    Emilo D.

    Came here and the food was good, but it was more expensive than expected. It took over 1.5 hours to get our food, and when we asked about the delay, we were told they were backed up. However, we noticed people who arrived after us received their food before we did. They also automatically add a 20% gratuity.

    Lobby entrance to Hestia

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    3 years ago

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    2 years ago

    Great food and service! Would recommend the drinks and sushi. Sat outside and the view was nice.

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    This one of Charlotte's best sushi restaurants. The atmosphere and service are top notch.

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    2 years ago

    kitty is amazing we had the best time. The view is amazing and the service was attentive and fast but personal

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    Page 5 of 6

    Ask the Community - Hestia Rooftop

    Where do I Park my car while dining at Hestia Rooftop?

    I parked in the garage and my family parked out front in a general parking area.

    I've been attempting to call the phone number listed on OpenTable to schedule a reservation to no success. What's the best way to contact the restaurant?

    To be honest, it's sometimes hard to get in contact with the restaurant during open hours. But if you're trying to make a reservation, I would suggest setting alerts on OpenTable for when you'll like to go. It works best, in my opinion, if you… 

    Don’t See Your Question? Ask Away!

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    Went to this little Asian Restaurant today for a "To-go" lunch…read more I ordered my to go lunch there at the front reception desk . I Broke my own rule and never checked their health score until I was waiting on my food. Let's talk about this food. I ordered their basic food. Seriously- the basic lunch special. Chicken fried rice, with spring roll & Egg drop soup . Watching the gal at the front reception bagging up my food I noticed there was no sauces in my bag for the spring roll. I had to ask for sauces .. or there would have been none. Upon realizing that, I asked for a couple soy sauce also cause I wasn't sure how this was gonna go. I also had requested when I ordered the chicken fried rice to not include carrots. To my surprise there was nothing else in this fried rice other than a few and I do mean less than 8 tiny pieces of onion. No bean sprouts, no peas , no water chestnuts, no pea pods, no nothing just sticky fried rice with chicken and those 8 teny tiny onion bits. It was so very meh. I was extremely disappointed. I guess you have to tell the girl up front every single thing you want included or it's not gonna happen. Speaking of disappointing- I also didn't get any of those crunchy noodles for my egg drop soup so that was also very disappointing. The biggest mistake I made was not checking their health score until after I had paid. It was strategically hidden behind decorations on the wall . I literally had to move them to see it. Would I go back. Hard no. Their Basic food was horrible. The soup with no noodles , sauces I had to ask for, and fried rice that was lacking everything including flavor. Nope. BTW their health score is 90. Just barely an A. The reasons listed for that low score were very concerning. I don't normally NOT recommend a place on my first visit but too many misses and mistakes. Hard no .

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    Going here for my 10th year anniversary. This review could have been a 1 or 2 star but CINDY, the…read moreperson in charge, reverse my review. Whenever I go to eat I don't ask for much, keep my water full. When going here was sat at the booth in the bar section. After I got my first order, I wanted to order more but the bartender never came back so I just went to the bar with my order sheet but the bartender never acknowledge me but lucky CINDY step in and got the order for me and apologize. Later she had to refill our water because the bartender never came back. Later in the end of our meal we asked him can he check the status of my food and he said it's coming. Later he came back and said your food disappeared so whatever, I ask for the check. Our mood is already not the greatest at this moment. When the check came the bartender still had the charges for the food that we never got so I had to bring it up to him to remove it. Cindy came and apologize for everything that happen. Honestly, CINDY made me change my review. I hope CINDY get the recognition she deserves.

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    Tuna and Salmon Nigiri

    Hestia Rooftop - asianfusion - Updated September 2026

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