Leonard was at my house within one hour of my call on a saturday to look at my refrigerator that stopped working. He quickly diagnosed the problem and had it repaired within 5 hours, replacement parts and all. He is obviously very knowledgeable in this field and his prices were very fair. read more

I moved into my house 2 years ago and had to buy a new refrigerator... Well, due to the hot summer, we go through a lot of ice. My ice machine broke and it had to be replaced... Wouldn't you know, as soon as the warranty has expired something happens! Being new to the Phoenix area, I wasn't sure who to call, so I got on Yelp! I got 3 estimates for a new ice maker and Hillside was the best price overall! Leonard was very professional and a good communicator... I will definitely call this company again if I ever need anything repaired! read more

Our GE refrigerator started inconsistently cooling and making grinding noises. Unlike national Service Providers who send out apprentices to learn on the job, Leonard is an engineer who has seen it all. He diagnoses the issue, shares his thoughts, gains your approval on how best to proceed and then addresses the issue. Since our refrigerator had some ongoing issues, he set a time to check back and placed a free follow-up call to see how the fridge was doing. His business practices are more than fair and he is my go-to guy for appliance issues. read more

My back up refrigerator went out and I emailed for quotes. They responded right away by phone and email their pricing. A week later my primary fridge went out and I called Hillside. He came out the very next morning. Was accurate with his price quote, was very polite and clean. In and out in less than an hour. I would definitely recommend. read more

Ran about 1/2 hour late (and called to let me know), but when he arrived, he did a terrific job. Cost was reasonable, and he recommended I wait to see if an inexpensive fix did the trick, before I spent hundreds replacing a control panel. Nice guy, knowledgeable, and professional. Came out on a Saturday morning when my fridge had died. read more

Leonard came out on a Friday morning to fix the dishwasher in my vacation rental. He showed up on time and knew exactly what to do. On Sunday, I called him in a panic to see if he could come back to do a fix on my fridge before I left Monday morning. He called me back on a Sunday night after he was fishing all day, and showed up really early Monday morning to fix my fridge before I had to leave for the airport. Great customer service, great guy does great work! Thanks Leonard. read more

When our refrigerator started sounding like a cricket had taken up residence inside the freezer, I knew we needed to get a fan inside it fixed. I came here to search for repairmen, and quickly saw this business rated well, so gave them a call. What a nice surprise to call for service and talk to the actual technician on the phone! Leonard was willing to come fix our refrigerator that same day, but since it wasn't a dire emergency, we scheduled for the next day. He gave me a 2 hour window of time, and called about 30 minutes into it to tell me he was stopping to pick up my part and would be at my place in about 15 minutes. It's rare for technicians to not only be on time, but to be courteous enough to call and let me know if they are running behind. Very much appreciated! I found Leonard to be very knowledgeable and professional. I felt his rates were fair: he charged a trip charge, but put that towards the labor of the repairs that needed to be done. He fixes all appliances and even air conditioners, so I will be keeping his name handy, should anything else need repair. read more

Leonard was great, knowledgeable and convivial. He was happy to come out on a Saturday, and rather than selling us on an expensive repair, he advised us to simply buy a new refrigerator, and then gave us advice on what brand to buy. Then, after hearing that our washer had a small problem, he happily took a look at that as part of the same service call. For being available on a weekend, for his honesty and good humor, he gets high marks. If you're in need of some major appliance repair, don't hesitate to call. read more

Had refrigerator repaired. Good on that. Came out same day. Cost - not so much. Yes, $70 service call fee which is made clear when the appointment is set. Just know that it becomes minimum $120 labor fee - in this case to fix a popped out water line (that was fixed with a not so good part by a different company via a home warranty call one year ago.) read more

Hillside is great! I have used them a number of times. They are always on time, professional and do an outstanding job at a reasonable price and they don't try to " up sell". Highly recommend them. read more

Leonard was great! My washing machine was leaking water and I had no idea who to call. I found hillside on yelp, when I called, the woman scheduled me for a same day appointment. Leonard came to my house, ordered the part I needed and showed up the next day to install. Washing machine is working great and NO LEAKS! Thank you Hillside read more

Best people to work with, could of put in a new ice maker and new disposal .. Instead fixed in 15 min.. And laughed with me..

Thank you Leonard. Decided to take your advice and buy a new Bosch dishwasher instead of repairing the kitchen aid. You are the best.

I called Hillside Appliance Services when my refrigerator stopped cooling. Someone came out within two hours. Great service! I will definitely call them again read more

My refrigerator stopped cooling on a Sunday morning. I must have callled ten different appliance repair companies before coming across Hillside Appliance. They were responsive and provided service on a Sunday! It is a family run business and they are very friendly. Prices were also reasonable. Alex came to the home within the timeframe given and diagnosed the problem promptly. He was also able to repair it the same day. Although fixed, my refrigerator was still not cooling enough and Alex came back the next day to see what was wrong. He remedied the problem which was an overheated compressor. He also offered to come back the next day and check it....all free of charge. Alex was friendly, knowledgeable and answered all my questions. I would definitely use them again! read more

Could not be more pleased, had a water emergency with a drippy water dispenser on an older fridge. Leonard came out and was immediately able to fix my issue and gave me a few options if I wanted to invest on what the repair would cost. I really appreciated his honesty which is hard to find anymore, 2 thumbs up for service and character!! read more

Very happy with Hillside. Owner Leonard quickly set up an appointment to repair my Whirlpool dryer. Leonard explained the likely issue and what to expect. Aleks arrived on time and quickly resolved the issue. Aleks was professional and helpful! read more

Good luck! We've tried to reach these people for 3 days, left messages and no return call. Not sure why they have such a high rating. We were hopeful based on reviews but we're going elsewhere. read more

After having a terrible experience with a different repair company, calling Hillside was the best decision. I called this morning at 9:20am and they had someone out by 1:00pm. Very happy with how quickly and efficiently everything was done. I got consistent calls from Oleg the technician which was very nice as I was not there to ensure everything was done. Thank you! read more

I have a rental property and my tenant broke the refrigerator. I did not know who to call and I by accident found Hillside Appliances. I could not believe how fast and efficient they came and did an excellent job. They were polite and the refrigerator never broke again. Thank you, AS read more

I called him based on all the reviews. Have a GE Profile refrigerator that I learned was built by Samsung. Unfortunately it would cost to much to repair verses buying a new one. I appreciate Edgar being honest and just charging me a service call verses trying to order 1k worth of parts with no guarantee it can be fixed. I will use Hillside for all my rental properties read more

They were able to come, inspect and repair in one visit on same day of my call. Reasonable parts and service charges, and I now have dry clothes. What is better than that? Not much on one of the few cool days in AZ. read more

I came home after work to find my fridge had stopped working some time during the day and a full fridge and freezer worth of food was all starting to come to room temp! I found Hillside as they were very close to where I live and I called even though it was after hours. Leonard came out to my house after he was done with dinner and was great. Although he couldn't fix my fridge that night he offered for me to put some food in his extra fridge - how nice was that! He came back to my house the next day as promised and the work came in under what he quoted. I am so happy to have found Hillside and would highly recommend them! read more

Very friendly, efficient service company. Came to fix our dryer and determined the issue in a timely fashion. I would use them again.

Leonard is the best. I called for help with my Bosch refrigerator which stopped working. Leonard called me back and committed to be in my kitchen between 9 and 11am.He arrived promptly at 9am and within 10 minutes diagnosed the problem of a failed invertor. He ordered the part and installed it the next morning. I was very pleased with his workmanship and professionalism. I would recommend him highly. David in Scottsdale read more

Called Hillside Appliance and explained I had replaced the washer drain pump myself but, the final spin cycle didn't empty all the water but. If I went to the next cycle and activated the final spin it emptied the water. Less than 30-minutes, Leonard called me back. Gave me a suggestion to try while my washer was running, suggested 2-problems it might be and the cost for the replacement parts. His suggestion worked. I now know what the problem is and Leonard is correct; the repair on this great old Kenmore is about the cost of a new washer. Thank you for doing the right thing in helping me. I will use your services in the future. Peace be with you. Marlys W. read more

Had a home warranty service send out a repair person who diagnosed that a new control board was necessary. Bosch would not send the board(which was under warranty) unless a certified technician was called. I contacted Hillside and Leonard came out that afternoon- he used the Bosch tech support and determined that the board was fine- just needed to be re-booted. Dishwasher is working fine and it saved me a bill for labor charges- only paid for the trip charge- good deal!! read more

We has a few minor issues with the service we received. Day one: Said they would come and cancelled out at the last minute. Day two: Came several hours after our scheduled "window". Once service was completed, the techs very aggressively demanded immediate payment, even though we had previously agreed to pay by credit card over the phone. I called the owner to discuss these issues, which I will always do, prior to posting a poor review.This is where things really went south. Owner was combative, confrontational and treated me as if my concerns were unreasonable. Honestly, he was just plain mean. I am really, really tired of people being mean just because they feel like, so if you feel the same way, find another company. read more

Highly recommend. They went out of their way to take care of a broken washing machine quickly knowing i had been having issues with the warranty company for weeks. Very responsible pricing as well read more

OMG! I've never written any reviews on Yelp but I feel compelled to rate this company for their excellent service. I called 3-4 companies and they couldn't get anyone out until next week. Hillside responded immediately to my call and came out within 2 hours. My washer had a problem and Travis the technician fixed immediate. Thank you!! My life saver!!! read more

Would recommend Hillside, fixed my dryer. Very reasonable.

My dryer was not drying my clothes on a Sunday morning!! I called around noon and was told he would be out between 2-4. I then received a call back and was asked many questions about what exactly was happening with the dryer. Based on my answers, he went ahead and brought the part he believed was the problem. He than arrived at 2 (not 4), was correct in his over the phone assessment and was able to fix my dryer within 1/2 hour! Very friendly, very efficient, and even reminded me of my online coupon! Thanks so much!! read more

Definitely recommend Hillside. We had an issue and Lenny was quick to remedy. This customer service is what you want with an appliance repair company. read more

I do not take the time to write reviews unless I received exceptional service. Our refrigerator stopped cooling over a weekend. Leonard called me on his way back from vacation and worked me into his schedule for Monday. He even called when he received a cancellation so he could stop by earlier. He was prompt, courteous, very knowledgeable, neat and efficient. He came with the part he thought we needed and we were cooling within an hour. Hillside Aplliance is a keeper! read more

Look no further! This is the ONLY appliance repair service you will need! Leonard is professional and knowledgeable, but most importantly HONEST! He was able to give me an idea of the repair cost over the phone (before giving him my zip code) and made the repair to my dryer the next morning. I will definitely call him again. read more

Fast, easy, friendly and reliable. I blew a motherboard in my GE Refrigerator, Leonard had it fixed and running in 15 minutes. He's got my next call and he gets my referral to anyone immediately. Thanks for the opportunity to tell people about Hillside Appliance. Michael. read more

Thank you Leonard for restoring my favorite appliance to its intended function! Leonard spent all afternoon working on my Viking 6 burner - thanks for a job well done, and at a very fair price! read more

I have used this company twice, NEVER again! Leonard is the absolute worst! Charged me $81 and did not fix my built in microwave said it would be $ 630 to fix!?? He also tried to fix my refrigerator ice machine several times and tried to charge me while still under warranty! He has no respect!! Called Loe's Appliance, came the same day fixed my problem within half an hour and charged me $81.00!!! LOve them!! read more

We are renting a townhouse for the season and the dishwasher began to leak. The townhouse owner contacted Hillside to repair the dishwasher. Leonard gave us a 2 hour window for our appointment and he did arrive within that window. He explained the problem and told us we needed some new parts in order to fix the machine. He ordered the parts right then, told us he would pick up the parts the next day and gave us a time the next day he would be able to come back to fix the dishwasher. Leonard arrived the next day on time and fixed the dishwasher to our satisfaction. We found Leonard to be very professional, he had a sense of urgency to meet our needs and clearly knows his stuff. Oh and another bonus, he gave us some great restaurant recommendations - we tried his sushi recommendation for dinner and it was excellent! read more

We called Hillside based on positive Yelp reviews. Leonard was on time and very knowledgeable. He didn't try to sell us on the repair, in fact he told us we could fix it ourselves and explained how! We ended up having him do it for us anyway and he was very helpful in answering our questions about our other appliances. I will only be using Hillside from here on out. I would recommend him to everyone that is looking for a professional appliance and repair service. read more