Sure, everyone is frustrated with covid limitations throughout the state. Doors have to remain closed for dine in/lobby. This is affecting this location for sure. Next to the front door is a tiny little speaker, and a handwritten note "order here". I try to open the front door (once) before I see this. I notice it, then I notice the lady is yelling at me. "Can I help you!!? Hello!? What?!" But the speaker is soooo quiet. I tell her I'm there to pick up my order. She comes waking over slowly, extremely rude, scowl look on her face. Opens a tiny window and sticks my order out. No thanks no smile. Is it because I touched the door? :-( read more

Best sandwiches in Tacoma! By far the best roast beef and au jus! Ordered a few times on DoorDash and the food exceeds all my expectations every time. Starting to eat here at least once a week and work my way through the menu. Sandwiches are good portions and cheap for what you get. Would recommend this place to everyone. read more

Great coffee, breakfast sandwich, and awesome service by the manager, Deni. Nice and cozy inside. The other location is not too far from here. Came in on a Friday morning so not too busy during the school hours. Also since it's in downtown, there are so many places around. Will be back! read more

Hilltop Coffee Bar & Cafe - Egg, cheese, sausage and iced americano. They have special drinks which I can't wait to try! - Coffee & Tea Near Me - Tacoma, Washington

This is my first time at this coffee shop location. It used to be a Tower Coffee location but it looks like the management may have changed as the name is different. I was at the other Tower Coffee location a year or so ago when I had jury duty and liked the coffee and meal I had there. I guess since I already tried Tower Coffee and wanted to try coffee shops around town that I had yet to visit I didn't come here sooner. But since there was a change I made it more of a priority to come here to try the coffee here as I feel like each independent coffee shops in town typically have their own unique signature with their coffee drinks and I like to try various ones. So since I saw that change I made it more of a priority to come here to try something new. I wasn't disappointed at all! I had an extremely refreshing Iced Vanilla Latte here that I really liked. That is usually my coffee drink of choice as the warmer months are starting to kick in and I really liked Hilltop Coffee's version of it. The coffee and vanilla combination was very nice and smooth. This location is a great place to relax and I like the windows here as you can people watch and gaze out on 11th Street. I really liked this place and see that they have sandwiches you can purchase so I look forward to trying one of those on a return trip. read more

Hilltop Coffee Bar & Cafe is great. I like the veggie sandwich. I also like the savory roll and matcha latte. My boyfriend likes the sandwiches too. They also have Red Bull drinks, which he's a fan of. I like it all. And I will keep going. read more

Just had their French dip and it was the best one I've ever had. Thank you for caring about the food you send out your door. My only gripe is you close to early lolol!!!!! read more

Dashers beware. Owner tries to cheat drivers by insisting they take more then what shows on app. In other words, they are cheating the system and doordash. Rude owner. Long wait times. read more

The customer service leaves a lot to be desired. I ordered a latter recently and the milk was over steamed and burnt. The smoothies used to be good -- but now they just taste like crushed ice with food coloring. read more

I LOVE independently owned coffee shops, and I especially love when they serve food, and I love them even more when they're Black owned. So this place hits all the marks. The owner and servers are kind and attentive and the chili is AMAZING on a cold winter day. And yes, they serve Cafe D'arte beans. My new favorite place since my very first visit. They also play good tunes. read more

I was pleased to discover this cafe. Great homemade-style sandwich (made exactly as asked), delicious green matcha latte at great prices. Plus the quick, friendly service really made my day. Great local place to support, so I will be back! read more

Great service and coffee! The owner evens starts usual order when she sees me coming.. quick and efficient

One of the best coffee destinations in Tacoma! Especially handy for Bates Technical students and they even deliver! Sue and her team are unmatched in customer service and caring for their customers. Delicious coffee and food! I will be back. read more

Slow services, they have a "texted in" order service, I texted in my order 30mins later my order wasn't started on, they never checked their messages. Their combat was, too many orders..really? They charge high for cheap services. I don't recommend! read more

This was a little gem. Hubby and girls Loved the strawberry smoothie. The lady gave the the extra, so nice, my girls felt so special. I got the marbled cold brew. So good ,not too sweet but nice flavor. Wish I was closer to go more often, but when I came to my back, I'll be back. The best part was the coffee ice cubes, so the coffee doesn't get watered down. read more

I've eaten hundreds of club sandwiches in my life and the one I had today at Hilltop Coffee was the best! Seriously. The coffee is great but the food is fantastic. Great prices too. read more

Can't believe that this restaurant would knowingly charge for a 20 oz iced late but only give a 16 oz. when I confronted them the were rude and said" do you do our purchasing"? I do know that I frequent Starbucks and a vente drink is 20 oz. this Hill Top drink was not. I hate writing bad reviews but this is definitely not the time to rip off customers. read more

Good food. Quick, friendly service. Very nice and clean! Great place to go hang out on a Saturday morning! The last time I visited, I had a frap and a breakfast sandwich that I was able to get customized to my liking. Super good and filling. read more

I work near by and was recommended the tower club by a few co-workers. Finally I succumbed to peer pressure and stopped in for a bite to eat. It was AMAZING. The club was as big as my head! At first I said there is no way I can eat all this, but about 2 minutes after eating the first half, I found my self fiendish for the second half . I stuffed my self so much I thought I was gonna puke! Plus the two ladies who helped me where SUPER nice. I think I just found a new favorite spot! read more

They have consistant great lattes and sandwiches. The staff is friendly and I appreciate how quickly they put together my custom made sandwiches. I was able to place a large catering order just a few days before an event and they delivered on Saturday, their day off. read more

I saw this place today while on lunch from work. It was my ver first time going and I had a great coffee, a tasty panini and really friendly and welcoming service. I will be back and I will recommend to anyone looking for quality coffee and a bite to eat. read more

Very overpriced for a small, microwaved sandwich with bad cheese. The bread was good though. The employees I encountered seemed bored and like they had better things to be doing. $9 (including tax) is way too much. Service was pretty fast but I don't think I'll be returning. read more

This place is super tiny and only has about 3 tables, but has a good menu. I had the BLT and it was full of bacon and delicious. The girl working the counter was really nice and the food came out quick. This is a nice family owned café and you can see the owner's pictures everywhere which is cute. A nice place to stop in for a quick bite! read more

Love this place! Marissa & Andre make you feel at home! They even made me my own special Nutella latte. I just had a half of tower club sandwich and it is amazing! You must have this sandwich! I will be back again and again! Thanks ladies for all your great service, Art M. AJAC Instructor read more

Can't speak to the quality of the coffee, but I stood waiting for the barista to take my order for 5 solid minutes before walking out. There was no one else in the shop and she didn't even acknowledge me. read more

Enjoyed my experience at tower coffee, barista was so friendly and helpful! the sandwiches were also very good, will recommend this place to my friends. read more

Great friendly people. The drinks always crafted with excellence.

I wish they had better tasting coffee, it has a very bitter to bland taste. The wait staff is friendly, and they have a nice selection of grilled sandwiches. They have a 2nd location down the block by the courthouse, which is a nice place to sit and have breakfast or lunch. read more

I want to like this place, I really do. I've lived on Hilltop for about 3 years now, and Towers Coffee is the closest walking distance without having to go uphill. So it's close, and they serve coffee. That's about the end of the positives for me. Every time I go here, I feel like it's crowded & unorganized. It's not simply because it's a small place that gets a good amount of regular customers. I feel like the problem is they don't have a dedicated service area, and the baristas don't really help that at all. Often when I come in, there are people standing around all over and it's hard to tell where the line is. There's a lot of awkward standing around, especially when the barista takes your order and then goes and starts making it without a word, leaving you to stand at the register until it's finished before she takes your payment. And 9 times out of 10, the person serving me is not actually as friendly as others seem to have experienced. They either don't speak because they are trying to quickly make your drink/food, or they laugh and joke among each other, which just adds to the awkwardness of standing at the counter waiting to pay. There's a Goodwill Buzz coffee shop up the hill on MLK, and even though those people are still in training, I find I get a lot better customer service there. read more