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    Hilton Suites Boca Raton

    2.7 (139 reviews)
    Open Open 24 hours

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    Damaged furniture
    Jeff S.

    First let me start off by saying that this is listed as a 4 star hotel, but in no way is this a 4 star hotel. Maybe 20 years ago it was a 4 star hotel. Now it's like a 2 star hotel that's pretty rough around the edges, maybe it's a borderline 3 star on a good day. That aside, our experience was OK for the most part. We stayed for a day and didn't have any major issues. There's plenty of free parking available right out front. Check in was easy. Front desk was friendly and accommodating. The room itself was very sad and run down. We paid for the "Superior Suite" and there was alot of wear, damage and neglect inside. It clearly wasn't superior in any way. For example, the tub was rusty, the carpets were dusty and dirty, the air ducts were caked with dust and some of the furniture was damaged and stained. Also, the decor was dated and the amenities in the room looked like they were ancient. A 32" LCD TV inside a smelly, old and damaged entertainment center in 2024? Come on. Also, the walls are like paper thin. Our next door neighbors were yapping at 230am and I unfortunately heard the entire conversation, crystal clear. On the plus side, the bathroom was clean and it had fresh towels and decent, basic toiletries. The bed had clean sheets and good quality pillows so the essentials were covered. The free Wi-Fi was excellent, I tested it and got around 75 megs. They had a complimentary breakfast buffet which looked above average. We were trying to get custom made omelettes but the line was long and extremely slow so we decided to go out to eat. When we first lined up to get food, we put our stuff at a table which we planned to use after getting our food. When we returned, one of the staff members was removing our things and putting them on the bar. When I asked him why he said he wanted to open the table up for people to eat which I thought was insensitive and illogical. Obviously we left our stuff there because we were going to get food, it's the breakfast area. What were we supposed to do, hold a tray and drag our suitcases, jackets and personal items on line while we get eggs? All in all, I'm not sure that I'd stay here again. It was under $200 for a 1 bedroom suite which sounds good, but it was kind of gross and unsatisfying. I couldn't wait to get home, the sure sign of a substandard hotel. Overall, 2 stars, but could easily be 4 or more if they simply renovated these horribly outdated and neglected rooms.

    Kiamiah S.

    While the room was very nice you can tell it is an older hotel. It is in a great location where I felt safe and close to many things. I love that they text you on arrival when you get in your room to ensure everything is okay. I absolutely love the fresh breakfast and the gym is amazing especially being that I work out every morning. I haven't been to the evening cocktail reception but they do have it. Never had any issues, this will be my go to hotel for when out of town for business.

    Nickname: smidget
    Harry B.

    It's under reconstruction. That's not the issue. What I'll be discussing is the size of the toilets. HOLY!!! They are made for the extreme dwarfism. I mean you gotta be a very small elf or someone under 3 years old. The smallest toilet in the world award goes to......Hilton Suites in Boca Raton. Good lord. No warning from the front desk when they see a guy 6'2 at the counter either. Buying your toilets from Baby Gap ain't it. CEO: we need toilets for the rooms naturally Engineer: I have a small idea I'd like to throw around!!!!!

    Chipping paint
    marilyn k.

    This hotel is in deplorable condition and shape. The rooms are disgustingly dirty and smelly. The furnishings are so old and the paint is chipped and totally worn. The furniture wood on the bedroom armoire is missing at the bottom of the unit. The walls are stained and dirty too. For almost $300 a night it is the most disgusting hotel I have ever been in. The A/C vent in the room is black! Gross! The manager stated that they will be starting renovations next month but that doesn't do anything for me! This is Boca Raton not some trashy area! Why haven't they cared for this hotel all along????

    Broken, moldy looking door
    Cherine A.

    My husband and I booked this hotel for the long Thanksgiving weekend while we were in town to visit family. While it was a wonderful trip to see loved ones, I really wish we'd stayed somewhere else. We check in and get up to the 6th floor, and I'm surprised by how humid and hot it is outside our door. Then I realize the atrium is actually open to the outside. There's a glass roof, but the sides are completely open. Then you look closer and see that all of the "plants" on the sides are artificial, faded and covered in dust. Makes this feel more like a motel, to be honest. We get into our room, and it all looks rather dated. The whole place looks stuck in the 80s. As I'm putting things away, my husband kills what he initially tells me is a big ant by the wet bar. A couple of hours later, I saw what I thought was another large ant crawling on the nightstand next to the bed. I went to kill it, only to then realize it was actually a roach. I have a phobia of roaches, so I had my husband kill it. Then he told me that the "ant" from earlier was actually a roach and he didn't want to tell me. These were baby roaches, and you know what that means -- there are a lot more of them hiding. I decided that if we spotted one more, I wanted to switch rooms. The next day was Thanksgiving, and just as we were about to leave for the day, we spotted another one. We were running late to go to my dad's, but I said we were switching rooms when we got back that night. When we returned in the evening, a couple in front of us was also switching rooms, though I couldn't hear why. When it was our turn, I explained why I wanted a new room, and the gentleman at the front desk did not seem at all surprised at the mention of roaches. Since our room was one of their "Pur" allergy rooms, they didn't have another one, but I told him I just needed feather-free bedding. He called someone and told them to strip the bedding in the new room, but since he didn't say anything about putting new bedding in there for me, I told my husband we should probably just bring the feather-free blanket and pillows from our old room to our new room just in case. Sure enough, when we got to the new room, there was just a bed with a sheet. So we got a cart and brought our bedding down ourselves. Shouldn't have had to do that, but I just wanted a roach-free, feather-free room. On our second to last day, I remember saying, "well, at least we haven't had any roaches in this room." Except my husband later told me he had killed a roach in there just a few minutes before I'd said that. Oh, and the room they moved us to? The door was broken (see the photos). You had to put all your weight against it to get it to latch from the inside, and if you were leaving, you had to pull very hard to get it to shut completely -- otherwise your room would just be left unlocked and anyone would be able to walk in if they wanted. And the TV console had a huge crack in it as well -- just not a great impression all around that this place was well taken care of. We are Hilton Diamond members, mainly because put all of our wedding expenses on our Hilton Amex card, haha. But as Diamond members, you get some pretty great perks at various Hilton hotels. It's one of the reasons we chose THIS hotel in particular, versus the Hampton Inn, for instance, because we get a daily food and beverage credit at Hilton hotels but not at Hampton Inns. But when we checked in, the attendant at the front desk said, "We don't do food and beverage credits here." Instead, every guest gets their free breakfast and happy hour. Okay... I hate to sound elitist here, but you're telling me the only perk I get is you saying, "Thanks for being a Diamond member" then? This was a pretty big letdown -- but combine that with the roach infestation, and we won't be returning. The "made-to-order" breakfast is fine. The staff is friendly, but the food is not much better than the breakfast you get at a Hampton Inn, the difference being you can get omelettes here. And they're making the waffles for you behind the counter, versus you making them yourselves with the exact same waffle iron they have at a Hampton Inn. The biggest saving grace is their happy hour, where it's pretty much all you can drink from 5:30 to 7:30 with a super friendly bartender who has a very generous pour. It's entirely well liquor and no-name wine, so this is not costing them much at all, but the bartender is fantastic. And when the time was almost up, she poured two giant plastic cups full of wine for us (without us asking) and told us to take them back to our room, haha. Truthfully, she's the only reason this place is getting a second star.

    View from the breakfast room
    Beth B.

    A little old but really loved, this place was the best deal around. An open Atrium style hotel which has inside rooms facing a 7 story open atrium filled with light and water. When you look past the dusty artificial plants planted in the air planters around each floor you feel light watery open spaces. Our room is a small old school suite that is clean, well stocked and does the trick. The bed was comfy. Our room has a small balcony facing a very private man made lake with a water fountain giving a pleasant feeling. The cooked to order breakfast was the usual fair but with a chef behind the grill, a nice touch. They also have a happy hour each evening which sounds great. The staff has been most friendly! With all places being quite expensive and willing to enjoy a really nice old school setting, with a good, non beach location, right by the turn pike and a few good restaurants in walking distance... this is your place. We'll be back.

    Something nasty on the wall.

    This is the most run down Hilton property I have ever encountered. The rooms and furniture are very old. Walls and floors are dirty. The toilet will not flush. Just nasty. Workers are working in some rooms and very noisy. I have learned to read up on the hotels before booking from now on. Smells like a wet dog. One star is too many for this dump.

    Pinot Grigio
    Mark G.

    First time here and have to say, was very please with our week long stay. We stayed on the 4th floor, lake view, room was clean and comfortable for the 3 of us. The pullout sofa was comfortable as were the 2 queen beds. Nice balcony outside to have a morning coffee viewing the man-made lake. The breakfast was phoenomenal everyday, Louis our Chef made the perfect egg white omelet every single time, and the reception in the bar was great, Tara, the bartender was friendly, extremely attentive, and always served us with a huge smile. This is our new favorite place, definitely will be back in November!! We'll done.

    Ugh!

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    Great staff, horrible sales management as they overcharged me by $100 a night and will not refund the difference.

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    Ask the Community - Hilton Suites Boca Raton

    Review Highlights - Hilton Suites Boca Raton

    Also has a convenient location right off the FL Turnpike.

    Mentioned in 2 reviews

    Read more highlights

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    We catered my mom's 90th birthday party with South Florida Events tonight. From setup to breakdown,…read morethe staff were fantastic. Our guests (around 70) were truly impressed with all of the food, and there was more than enough for everyone. We had cocktail hour with a cheese platter with fruit, and a crudités platter with fresh vegetables. For the main course, we had chicken Marsala, eggplant parmigiana, baked ziti, and for our youngest guests, buttered bow tie noodles. Although, I saw those on most of the adult plates too. We also had a carved turkey breast with cranberry relish, and some really great breads. They also provided the birthday cake which was so moist and delicious that our guests thought it had to have been from a regular bakery. Every step was handled with professionalism and a friendly smile. Even when I thought we were going to have too many people for the room, they figured out how to make it work, and it did.

    My Gym

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    Good place to have toddlers birthday parties my son had so much fun definitely recommended for…read morelittle kids

    Hilton Suites Boca Raton - hotels - Updated June 2026

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