The hibachi table food is very good. The service is seriously lacking. We were in for lunch, it was not at all busy. Took forever to get our drinks. They never cleared the empty soup or salad bowls. Never offered refills on our drinks, never returned to our table at all! They seem oblivious to the basic steps of service! read more

We came to this restaurant to celebrate my oldest Son his birthday. We love this restaurant so much. It was clean and the staff was so nice and welcoming. I love that the place looks clean and they have enjoyable music. We tray the rainbow sushi. Spay tuna. California roll. Miso Ramen and spa y ramen. We love everything. It was fresh and the ramen flavor was so delicious. The noodles were perfect. We definitely are goin to come back. read more

Hinata Hibachi & Sushi - Ramen - Japanese Near Me - Fairfield, California

Prices on their "Happy hour" menu are inflated to give the reality of a 40% off when their regular menu is the same price. Rainbow roll on HH menu was $23. At 40% off, it makes it $13.80 Rainbow roll on regular menu was $14. read more

Hinata Hibachi & Sushi - Inflated happy hour sushi rolls. Almost the same price as regular menu after 40% off - Japanese Near Me - Fairfield, California

Cute restaurant, nice atmosphere, friendly greeting... but that's about where the magic ended. The food looked better than it tasted. It was hot and presentable, but honestly just average. If you're advertising steak and sushi, I expect to be impressed--not thinking I could've gotten something similar from the frozen food aisle. The biggest disappointment was the iced tea situation. We paid extra for a flavored tea, then politely asked to switch to regular iced tea (which comes with free refills) after finishing it. The answer was a hard no, even though the place was nearly empty. It felt petty and not very customer-friendly. They also cleared our glasses before we were truly finished, which made us feel rushed. Great décor, but mediocre food and inflexible service mean I won't be back. There are too many other places that value both good food and happy customers. read more

Hinata Hibachi & Sushi - Front Entrance - Japanese Near Me - Fairfield, California

The ribeye was chewy. The quality of the meat has gone down. Water served with no ice, you had to ask for it. The rice was delivered and her handling is very poor that it may have touched her. The tempura tasted stale. The service was very slow and she was inattentive. Staff pretends not to see you when you clearly needed something. I'm very disappointed with the place. read more

Service is great. Our chef was Charlie. He's so good at all the tricks with fires and all the kids in our group had a blast. He's humorous and generous. We had a great dinner experience. The food itself is also great that those were cooked freshly in front of you. read more

The name of this place caught our attention, so we decided to give it a try. In my opinion, there are two very important things that can make a restaurant successful: food and service. Food: The food was okay, but there is definitely room for improvement. The steak seemed more like it was cooked with steam rather than properly grilled, which affected the texture and flavor. The ramen was also okay, but since ramen is one of Japan's signature dishes, I expected stronger flavors and a more authentic presentation. Service: Human interaction should be one of the strongest connections between a server and the guests. Unfortunately, Rachel seemed too disconnected from the guests to understand this concept. A little more training focused on hospitality and customer service could make a big difference. There are even many free training videos available online that could help improve the overall guest experience. Overall, the restaurant has potential, but both the food and service need more attention to make the experience truly memorable. read more

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Can't give an opinion on the hibachi side, but the sushi side feels like the usual basic sushi. The only saving grace in my opinion is the Freaky Friday roll, which is deep fried. I ordered the soft shell crab once and it tasted a bit off. Shrimp tempura was also just okay. Since we ordered 3 types of rolls, instead of giving each one a separate plate, they combined them all into one sushi boat, which made it a bit hard to determine which was which. They also brought ginger and wasabi, and soy sauce was on the table. Parking is fine, can sometimes be a wait if they're busy. Service was meh. It doesn't look too bad, but maybe it's the lighting or something but it doesn't feel as clean as it should be. read more

Hinata Hibachi & Sushi - Shrimp Tempura (APP) - Japanese Near Me - Fairfield, California

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I've been to this restaurant for the first time I was really impressed with the food there I never had sushi and the sushi was wonderful I had clams which was good I also had I think it's crab and it was fantastic I had the chow mein and the rice everything was fantastic if you want a good place to eat all you can eat until you feel that little belly of yours I recommend this place it's $25 and you get all you want that's a pretty good deal the only the only way it's not a good deal is if you only get one meal and that's it so this if you get all you can eat this is a really good deal the people are very friendly and they got a little bit of gifts that you could buy a loved one or a friend or whatever so give it a try experience what I experienced love what I loved I enjoyed it so much that I am going to go back read more

I ordered food online for pick up and it was simple and quick. The bento style entrees came with a lot of food and the flavors was good. The sushi roll was average, not as fresh as I would like it. Overall it was not bad. read more

The food and service were top notch! Most definitely will recommend. The restaurant was clean the atmosphere was happy everyone seemed to be enjoying themselves. read more

Hinata Hibachi & Sushi - 2 item combo. Tampura shrimp, chicken teriyaki. - Japanese Near Me - Fairfield, California

Absolutely love this place! My family comes once every few months and we sit on the grill side. We enjoy the subtle show and always enjoy a good meal. We usually arrive during the late afternoon so it's full but not packed. The restaurant is always calm and relaxing and the servers and chefs are usually friendly and cool. read more

Hinata Hibachi & Sushi - Gyoza (for appetizers) as well as the soup and salad for the meal. All were delicious!! - Japanese Near Me - Fairfield, California

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The Salmon Nigiri is consistently fresh and fatty, the quality was appropriate for its price point. The Japanese Steak was a bit subpar based on how it was prepared and presented. This was a medium rare steak that was prepared a bit under (the outer ends were spot on for medium rare). Great options for cocktail and prepared well. Service is consistently good, servers are not shy to check in and strike a conversation. Overall, a decent hibachi spot if you're in the area but there are better options if you're willing to travel a bit farther and spend a little more. read more

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Love take out sushi from this place, it's close to home and super quick to prepare. Always ready to go by the time I show up to the restaurant read more

Hinata Hibachi & Sushi - left to right: lion king, mafia roll, travis airbase, pink girl - Japanese Near Me - Fairfield, California

My initial review was a 5/5 but recently dining in Hinatas, I ordered the same roll as always, Mafia and Scallop special but my rolls looked so different. The scallop special I used to get is not baked in a tin foil nor did it have jalapeños on it. Mafia wasn't drastically different but it wasn't the same. Service has also gotten slower due to short staff maybe, but they forgot my Thai tea the entire meal until I mentioned it and as I said I no longer need it they still gave it to me in a to-go container. (No point) Asked for extra hot water many times and waited but it never came either. Disappointed with my last visit, I even posted the pictures of my rolls initially in the to-go box on how it normally looks like. read more

Hinata Hibachi & Sushi - top: mafia roll bottom: scallop special - Japanese Near Me - Fairfield, California

This weekend we celebrated our parents 55th wedding anniversary! Just as we walk into the cozy setting of Hibachi tables at one end & modest tables & booths at the other. A welcoming Koi pond in the center & the bar in the back. Clanking sounds of metal spatulas in action, chanting of "Kompai" & family's clapping from the sizzling presentations, the air was filled with success. The staff was so friendly & hospitable in true Japanese fashion. We chose a meal fit for a family. Two orders of "Dinner for 2" Featuring miso soup, salad, steamed rice, shrimp chips, assorted sushi appetizer (chef's choice), potato croquettes, gyoza, combination tempura, chicken yakitori, grilled salmon and a new York steak. All this with the finally classic Green Tea Ice Cream, clean the palette & end the night. read more

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On my sister and I's graduation dinner, we went out to this restaurant. We had our reservation to eat there with our family and we luckily got to sit down. But it took 30 minutes for the table next to us to get served when they had already been there for an hour and a half already. We then sat there for more than an hour with still NO service. We ended up having to leave because they never served us. read more

I have been here several times and never been disappointed...the roll I like the most is Hawaii breeze and samurai~the sushi always fresh and service always friendly..definitely recommend this place and I will bring more friends to try their hibachi one day! read more

Hinata Hibachi & Sushi - Japanese Near Me - Fairfield, California

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Good atmosphere ,many people around 6:00 ,the food feel very fresh not to much wait,people are attentive and enjoyed the experience read more

Hinata Hibachi & Sushi - Japanese Near Me - Fairfield, California

Always wanted to try this place, I always see it off the side of the freeway today I had time and I want to check it out. When I went in, the hostess didn't immediately greeted me kind of walked past me a few times that was kind of irritating. While i waited I got to read over the lunch menu. He finally sets me down and hands me Half of the lunch menu that was posted in a four dinner menu. While I was waiting to be seated I was interested in the hibachi menu. So I look over the menu and I actually gentlemen. Where is the other part of the menu He said If you want hibachi, you have to go sit in the other part of the restaurant, do you want to sit over there? Vinnie says well let me know. So the waitress comes back and she Ask me why do I have that menu when i'm offering hibachi now. I said OK. That's what I really wanted. But it was fine so I ordered a sushi roll. It was called, The one! it was pretty tasty. I would order it again. I liked the flavors, not a huge seaweed taste, a good alternative to a California roll. I also ordered a Bento box with beef. Cherry aki chicken katsu and shrimp tumpura. Is the beef Teriyaki was amazing it was tender oh it was good. The shrimp tempora lacked Flavor and the chicken cat too it was good. The mistle soup and salad will awesome really good. I would definitely come back again. Service was kinda if you but the food was good. read more

Decided to switch it up from the sushi for two and tried the Dinner for 2 and this was more like a family meal for us! We both started off with a salad and miso soup. Then for starters they brought out California roll and 4 nigiri pieces. Shortly after they brought out a HUGE plate with shrimp chips, potato croquettes, potstickers, shrimp and veggie tempura, 2 chicken skewers, teriyaki salmon and steak. SO MUCH FOOD! This will be our go-to next time we bring the kids just because it's everything they love ordering anyways. Service was quick and attentive like always. We came on a Sunday evening and surprisingly it was not busy at all. read more

Hinata Hibachi & Sushi - Miso Soup, House Salad, California Roll, Assorted Nigiri - Japanese Near Me - Fairfield, California

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Sashimi and rolls were good. Alcohol drinks were good. Prices were a lot higher than expected. Husband ordered steak and lobster and it was not good at all. Had to return the lobster 2xs. Service was good but I felt bad for her, she could've used help. read more

We have eaten dinner at this place handful of times and have always had great service. The food is good. One thing to keep in mind is that this place is a hibachi place so it has a lot of hibachi stations if you have a big party and it's a busy night They may split your party between the hibachi table and a regular table. Personally, we have not tried the hibachi, but I always hear a good time when there are people eating.No complaints about this place, definitely worth a try if you're in the area. read more

Hinata Hibachi & Sushi - Japanese Near Me - Fairfield, California

The food was great as always. Came with my family and we got different things, I got the bunny and halina (steak and chicken). The special dinner with fried rice, miso soup, salad and the entree. Also with the scoop of ice cream at the end all with your meal. The chef who cooked for us was nice and kind. Great place to bring your family. It was clean and quiet, but also lively enough to not feel that you need to be super quiet. Great location too. read more

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We've been to numerous hibachi grills. In my opinion, the food was just OK. We ordered the Hibachi dinner. It came with soup and salad, the entree and a scoop of ice cream for dessert. The soup was only half full, the salad dressing literally dripped off the lettuce because it was so watery, the entree was seasoned (but not very well) and ice cream was only half a scoop. Overall experience was not the greatest. The ambience was just OK as well. The bathroom needed some work and despite me telling someone they never cleaned it. The worst part is the family that was at the grill next to us was charged a surcharge for six people. One of the six was a three month old baby. They literally had to argue with management to get it removed. The manager removed it, but that's not the point. They need to think of their customers more and not their profits. As for my husband and I, we will not return. read more

Food was average - nothing of note one way or the other. The service was awful from beginning to end. It took 20 minutes to get waters and another 15 after that before someone came by and take our order. Time between ordering the food and receiving it was average, so the kitchen seemed to be more on point than the table and bar service. Then they forgot to bring the drink order out so my drink took another 15 minutes on top of that. It was not busy. There were 4 parties at tables and two single patrons at the bar in total in the whole place. Then when it came time to pay the bill they didn't know how to run a Mastercard gift card and when I said to ask your manager to do it they said "he's on break." and refused to help the situation at all just insisting they run another card. The only reason we even went out in the first place was to use my gift card. I even confirmed after they said the card didn't work that the full balance was still on the card just to rule out any mistake on my end. Not worth the price, not worth the time. Terrible service. read more

We had a dine in experience for Fathers Day. It was really nice and the food was delicious. We had a small mix up with ordering in the very beginning where some things were unclear. When you order one item, for example, fried rice, it is only indicated for the person ordering. Of course you can always share but the waitress was adamant that it was only one serving. If you have a party of 5 and you all want chow me in then everyone would have to order that. If one person orders then they will only serve that person. Make sure to ask questions before placing your official order so you can get exactly what you want. read more

Horrible, horrible, horrible service! We have been coming here for years and this has never happened before. The food is good but they brought sushi with no wasabi, or little bowl to mix, nor ginger. Our waiter never came to check on us. Horrible experience. read more

Food and service was wonderful. We had Sean as our chef and he did such an AMAZING job with the food & entertainment! It was my parents' first time going to a hibachi dinner and they had a good experience since he had his own little performance + games. read more

Hinata Hibachi & Sushi - Japanese Near Me - Fairfield, California

We showed up with a large group (15) and they didn't blink an eye (it was on a Thursday around 2pm, but still some places would balk). They set us up in a room with two hibachi grills that can accommodate over 30 people and does not make you feel crowded! Rachel, our Server, was calm, collected, efficient, and present! Willie, our hibachi chef, was skilled, enthusiastic, personable, and made excellent food! Two of our group got sushi and greatly enjoyed it! The prices may seem a bit high, but you get your money's worth! The main part of the restaurant is nice as well- the koi pond is a nice touch! We look forward to returning! read more

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We called in a to-go order at 6:24 pm and they said our food would be ready in 25-30 mins. I come in at 6:48 pm to pay and pick up. After taking my payment the waitress walks to the back without saying a word and brings out food puts it on the bar counter then disappears for 15 mins without giving me any update on my order. All the employees were just walking past me not even asking if I were helped. It's 7:15 pm so I ask where my order is and that it's been awhile. After asking about my order I see the original waitress bagging that same food into a bag but it's been sitting for lord knows how long now. So they give me cold food thinking it's okay and I'm just fed up with them and ask for a refund but they even deny to give that. So after a couple of mins of arguing with them I just grab the cold ass food and leave. Moral of the story, their customer service is trash! read more

Arrived around noon was sat down quickly waiter who took our order was very friendly & helpful of the menu. Ordered the Cowboy-Sailor meat was cooked to perfection. Every thing was really well seasoned great experience for my first time being there! Ambiance was very lonely since they were barely opening read more

Hinata Hibachi & Sushi - Japanese Near Me - Fairfield, California

Sean was such a great hibachi entertainer and chef! He had the best music and dance moves and the food was delicious! read more

Hinata Hibachi & Sushi - Chicken and shrimp fried rice with vegetables - Japanese Near Me - Fairfield, California

We came to Hinata for the hibachi for my co-worker's last day. We reserved a table for 5:30pm and we were seated beforehand in a private room with the hibachi. Drinks and appetizers were quick to come out and since it was between 3-6pm, the we got Happy Jour prices on select drinks, sushi rolls and appetizers. For the hibachi, we each choose our main entree (each entree includes miso soup, salad, 3 grilled shrimp appetizer, grilled vegetables, fried rice and scoop or vanilla or matcha ice cream). Henry was our chef and he did a wonderful job with his cooking skills and jokes. We got to experience fire, Henry squirting sake into our mouths, Henry flipping pieces of egg into our mouths and fire juggling at the end of his service. There were quite a few out of our crown of 10 people that have never experienced hibachi dinner before, so they thought it was a lot of fun. The prices for hibachi $33 to $75 depending on your entree selection (most items were under $40). The flavor or the food was good overall and not overly salty. I had the Hibachi Steak (New York Steak) which was cooked to about medium well (I asked for medium), but was still tender and juicy. The grilled shrimp and grilled chicken (tasted my co-worker's dish) were good as well. Overall, it was a fun experience for everyone and we would consider coming here again for a future after work event. read more

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The hibachi itself was great. Our cook, Sean, was the highlight of the night--fun, energetic, and amazing with the kids. We tipped him directly because he truly made our experience. Unfortunately, the service was the complete opposite. Our male server was blunt, inattentive, and disappeared after dropping off the check, leaving us unsure what to do. We had to go to the front and wait again just to pay. What really crossed the line was the server confronting me about the tip, saying it "wasn't enough" and trying to explain their internal tip-splitting policy--as if that should influence what I choose to leave. Even after I explained we already tipped the cook, he was still upset and said he'd take it to management. It's clear the chefs are great, but the service (and possibly the management behind it) needs serious improvement. read more

Excellent meal, Awesome service , nice smiles "Jing" thank you for the great hospitality. We'll be back. !!!!! read more

Not as good and not as great food anymore. I got regular Ramen and the soup was so sweet :( after couple bite I stopped. Service its ok not paying attention. Another thing too that when you get out of the restaurant you smell. read more

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Fred our chef was amazing and did a really great job and was extremely talented. Fried rice and steak was just ok it's definitely lacking flavor. Miso soup was really good and so was the edamame. Benihanas is definitely better all the way around. Prices are on the high side. read more

I've been here a few times so I thought I'd finally give them a review. What I dislike is how every time we walk in it takes forever for us to be greeted. I get that they're busy, but they walk around purposely avoiding eye contact. Okay so we finally get seated and we're just sitting there. No menus, no water, no nothing. I get up and grab us some menus. It takes another 10 minutes, and me flagging someone down, for us to order drinks and appetizers. At this point I ordered entrées too because I didn't know when I'd see our server again! Anyways, besides the sucky service, the sushi is pretty good. If you like spicy food I recommend the TNT roll. read more

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Great sushi at a very reasonable place. We come from out of town to go regularly. Employees are also awesome.