3.5 The restaurant is cute inside with dim lighting. There is ample parking in a shared parking lot. Our waitress was absolutely adorable and attentive. She checked on us several times, bought refills without being prompted and exuded great customer service. The presentation was Everything!!Unfortunately, the food seemed to be lukewarm. I wasn't impressed with the taste it just seemed watered down and the rice tasted like overcooked minute rice. The sweet carrots were not sweet. read more

Hokkaido Japanese Express - Japanese Near Me - Concord, North Carolina

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We stopped here for a quick lunch and were very impressed. The environment was pleasant, felt very clean. The service was very good, staff was friendly. Our waiter was attentive and helpful. The menu had a nice variety of options. We chose the Steak and Shrimp Hibachi with fried rice and noodles. Overall a great dining experience! read more

We went on a Thursday afternoon for lunch and were very impressed. The service was very efficient even though there was only one server at the time. The restaurant was comfortable and clean even though it had clearly been around for a while. The food was very good and fresh. read more

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My family had dinner here while in Concord N.C. A nice restaurant featuring typical Hibachi entree menu items ( steak, chicken, shrimp, scallops, and vegetables) which came with a choice of 2 sides. Soups, salads, appetizers, a kids menu as well as sushi and Chefs specials such as fish or chicken katsu were also menu items. Our waiter was accomadating, the food was plentiful and delicious and prices reasonable. We ordered clear soup, hibachi meals which all came with broccoli and mushroom . Also ordered some sushi. Food came out hot and plated nicely. Some thought their chicken was a bit dry. Overall an enjoyable, tasty meal in a comfortable atmosphere. read more

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Good food, good service. It's a good restaurant. Give it a try. Easy to locate, Nice and clean for good Japanese food served fast give it a try. read more

It has been a while since I reviewed Hokkaido so I wanted to give a more current review. Unfortunately the quality has gone down somewhat. Where Hokkaido used to stick out due to their quality, portions, and price now they are average in all categories listed above...this doesn't mean I wouldn't recommend their product; but now they fall into the same category as every other quick service Japanese restaurant in the area. Staff is always very friendly and with the small team they do produce dishes very quickly. Restaurant is clean and always very quiet due to most folks getting to go orders as opposed to dining in. Their website is a bit difficult to navigate; finding the menu can be tricky...I have been going to Hokkaido since they were in the old location across from the Carolina Mall and writing this review kinda bums me out....Hopefully they can get back to their original business model-offer the higher quality ingredients (cheaper doesn't always mean more profit), clean up the website, and market the brand (it can be hard to find or know it exists due to the tucked away location). read more

They were understaffed and service took forever. The food was subpar - teriyaki was heavily overused and the flavor of the sauces was meh. Do not recommend. read more

Food, amazing. Service, amazing. Timeliness, amazing. Again, food is perfect. It's delicious. I've been going here for over 11 years. They used to be beside Moe's. I'm a loyal customer. It's an amazing experience every time. Everyone is so nice read more

They went to take out only for a long time, the price has gone up a lot since then and now they take an automatic 20% if you eat there. I don't know that I am opposed to "mandatory tipping" as I normally tip 20% anyhow, but when mandatory it seems like you might not get that solid top notch service. That said, I just asked for mine to go when I saw this 20% charge. I got the hibachi chicken. I think it used to come with noodles and rice? It also used come out to like $8.50 after tax and I think this last time it was over $11. 20+% rise in base costs and another 20% on top of that? I get it, inflation sucks, food prices have risen, but this place isn't top notch and it's no longer "cheap for what it is". Chicken was a little dry, carrots were cheap, rice was ok and shrimp sauce was the runniest I have ever had. I'll probably be back, other Japanese and Chinese places around town are pretty bad. But it's going to be hard for me not to go to that new International Deli a few doors down if I'm coming to this shopping center anyhow. read more

Love this place! Food and service is amazing! My family has literally tried everything on the menu and it's always fresh and delicious. I mean ABSOLUTELY DELICIOUS! My favorite is the Godzilla on Fire roll and I love their Shrimp Lo-Mien they put in nice size shrimp and they don't skimp on the amount either! My grandkids gobble it all up every time we order it! ( We usually have to order two because it's so good!) the ambiance is just a quaint quiet clean place. They have a closed off section I believe is for private parties. The family comes to eat here every week (whether I'm in town or not!) sometimes twice a week! My husband loves the chicken hibachi, ya'll gotta come and try the delicious food here! read more

I've been looking for a spot for some Japanese takeout near me, and I found Hokkaido. I ordered vegetable hibachi and a spider roll online through their website. The website was easy to use. It was towards the end of their operating hours and apparently they were busy, so the website stated the food would be ready in 30-40 minutes. I arrived about 25 minutes after I placed my order and my food was ready. The vegetable hibachi portion seemed kind of small, especially considering I have gotten larger portions of vegetable hibachi from competitors for considerably less (see: Toyama Express). It could have been that way because they were getting ready to close. Despite the portion size, the food was tasty. The spring roll that came on the side had a super satisfying crunch when I bit into it. The spider roll was really solid. I will come back here again and try other things. read more

Hokkaido Japanese Express - Vegetable Hibachi - Japanese Near Me - Concord, North Carolina

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Great service! Food was great my picky son ate it all. We will def be back! They have great hibachi read more

I have ate here multiple times in the past but this is one of the first times I have ordered take out. I ordered the hibachi chicken and steak. It was all hot and fresh when I received it but the chicken and steak seemed a bit bland to me. I often get the ramen when I go here and I am typically really satisfied but with this plate I enjoyed the spring rolls more than the main course unfortunately. Giving 3 stars because I have ate here before and I normally have better experiences. read more

2 hibachi meals, a roll of sushi, and sodas all for $39 total. All of the food was great. Service was great and the inside of the restaurant was themed well and comfortable. This will become a place that I frequently visit. read more

This place has been pick up only since the pandemic. They just reopened their dining room. Now they charge a mandatory 20% tip in you dine there. Their food is ok. But, if I do return, I will be getting my food to go. I have no issue with tipping if service is good. But forcing someone to pay 20% is not going to happen for me. read more

Hokkaido Japanese Express - Telling customers if they dine in. Mandatory 20% tip is included on bill. - Japanese Near Me - Concord, North Carolina

I ordered my meal from Ubereats and decided to give this place a try. This spot has gotten great reviews for sushi, so why the heck not? I ordered 6 cheese rangoons, chicken teriyaki with noodles and a spring roll. The portion sizes were on the smaller end for dinner, but I guess you get what you pay for. All would have been well had the meal been flavorful. Everything, and I do mean everything, was bland. I've had great Japanese food, this simply was not it. read more

Hokkaido Japanese Express - the receipt for the restaurant - Japanese Near Me - Concord, North Carolina

Good food, was confused when I saw an automatic gratuity added to all dine in orders. Not that I don't tip but to add 20% (I believe it was) out the gate caught me off guard. read more

This was my first time trying Hokkaido and I was very impressed! Their sushi is delicious and their customer service was very warm and inviting. I had yellowtail nigiri and a sunshine roll with their house sake. The sushi exceeded my expectations! I see a lot of people complaining about portion sizes but people forget that American/ Western food is served in super sized portions which, is very uncommon throughout all of Asian countries. I also see a lot of people complaining about their mandatory 20% tip which, to this I say that if you cannot afford to tip that you should not be eating out. Tip culture is uncommon in most countries because servers are paid a decent wage but here in the United States servers are paid horribly and make most of their living off of tips therefore, order takeout if you're mad about it. I will definitely be back soon! read more

I feel very sad writing this review. This used to be my favorite Hibachi spot and I was so excited that they reopened today. However this is the 3rd time I have gotten a fruit fly or some kind of insect in the food and it makes it so hard to eat here. Not only that but I think they changed their recipe and it just doesn't taste the same anymore. read more

Tried this place after not having it for a few years. It was great! A ton of food for the money and it was delicious.

Unbelievable how delicious this food was!! We ordered the Philly roll, volcano roll and sunset roll. ALL of them were fresh and delicious. We also had the steak and shrimp hibachi, which was also great!!!!! Nikki was our server and she was fast and friendly. Even as busy as she was, she still managed to have a couple conversations with us... she was on time with everything. Great place, great food, great service Definitely going back. read more

I just recently discovered this place near my home and finally was able to check it out. After shopping all day, I stopped by to treat myself to lunch. I ordered the chicken ramen and it was delicious! I do wish they had some sweet chili oil but the sriracha did it's job. I also ordered the Godzilla Fire Roll and enjoyed it as well. The service could use some improvement but it was the holidays so I'll give them the benefit of the doubt. They kinda rushed me out there but I figured it was because they wanted my table for the Sunday church group. It's a sit down restaurant but I noticed a lot of to go orders so I bet they're great for that too. The hibachi chicken looked amazing and that is definitely what I'm ordering next time. It's reasonably priced. I ordered a bowl of ramen, a signature roll and some sake...total bill was $25.10 read more

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I was really surprised how good the food was. I ordered the chicken and shrimp Teriyaki. The shrimp was very tender. My 1 complaint would be that some of the shrimp were'nt fully deveined. Other than that, the mushrooms that were in the were cooked perfectly. Overall it was very good. read more

I have never ate here and probably won't despite good reviews. I am a celiac and other food allergies. I have called them twice to ask which foods have gluten or wheat in them. They are completely clueless on what gluten and wheat are. Of course they said the cover your butt answer we can't guarantee anything is gluten free. Very disappointing considering celiac is a very serious issue and anyone working in the food industry should be educated on it! read more

This place is THE GO TO spot for sushi in Concord. Their food is tasty, reasonable priced and portioned, and always fresh. Their miso soup is on point. They are always courteous and careful to make sure the order is placed correctly before getting off the phone for a take out order and maintain professionalism and CLEANLINESS in the era of COVID. There's no need to go anywhere else! read more

Damm... How is this place open? One a paper plate with a plastic fork and a paper napkin so cheap it smells like oil you are served boiled chicken, boiled carrots, rice and thousand island dressing that they call " Fish sauce" There is maybe 20 places to eat in the busy busy block across from not only a mall but, a hospital and a million Drs offices . Come on how many Chefs and restaurant owners would want this location? I guess the only reason that they are open is there are a thousand people going wanting lunch or dinner so they can feed you what ever it is... And then there is always the next person to come in "sort of like the Walmart mentality" read more

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Good food and good prices! Never had a bad experience! Puts fast food Japanese places to shame. Great flavors and quality food. read more

Best Japanese I have had in a long time. Everything was so tender and delicious. It will be one of my new go to restaurants! Service was also great. Not very busy but we went mid day. read more

Love this fast Japanese place. Always get the Hibachi chicken with Broccoli instead of mushrooms. So delicious. My daughter just likes the clear soup, rice, and the carrots. I think I could eat my weight in those carrots. Wish they were opened everyday!! Closed on Mondays read more

Hokkaido Japanese Express - Spider roll - Japanese Near Me - Concord, North Carolina

Outstanding food and service at a great price. Our waitress is friendly, efficient, knows the menu, and is flexible to our special requests. We'll be back often. read more

I eat here all the time it's the best place to eat at in concord when your craving Japanese food all the waitresses are very nice and very cool I feel like I know them like they are my best friends I eat here at least once a week the food is always hot and fresh and so is the sushi hands down the best restaurant for Japanese food in read more

There are not a ton of Asian/sushi places in Concord. This place is by far the best. If we want sushi or hibachi, and do not want to drive to Yama or into Charlotte, we go here. Consistently good food. read more

Food tasted so fresh. The service was excellent. I'm not usually a fan of sushi but the cream cheese rolls were on special so I tried them and they tasted wonderful. I would definitely recommend this restaurant. read more

One of the best sushi places. The waitresses and sushi chiefs are very nice and the food are amazing the fish kutsu, chicken kutsu, honey sesame ck etc are all very good. Sushi is very good and fresh. read more

Hokkaido Japanese Express - All mix sashimi - Japanese Near Me - Concord, North Carolina

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Went based on great reviews. My sister and husband got a few rolls that looked good and they said it was ok. My girl friend and i got nigiri, tuna, salmon, and snapper. Worst nigiri I have ever had ever. Waitress asked if we wanted a box for what was left. I had told back from laughing. Saki wasn't bad. read more

Great service and generous portions. Sushi was fresh and well prepared. Will definitely go back again.

I got takeout today for the first time and I was VERY pleased. I got the Hibachi steak and shrimp with a salad and it was DELICIOUS! I'm not a fan of the shrimp sauce as it's too sweet, but I didn't care cause I keep Shrimp Sauce on hand from Makoto's Japanese Restaurant and Sushi bar in Boone, NC. This is now my new go-to place! read more

This review is not so much about the food as it is about the owner (or at least I think he is the owner). My wife got a roll that was supposed to have shrimp in it and had crab instead. She asked about getting a credit for the roll. The owner started yelling at my wife that she was just trying to get something for free. She just asked for a credit for the wrong roll delivered. He kept yelling at her that she was lying and trying to get something for free. She told him to go to hell and left. The jerk is lucky that she didn't have a food allergy. Serving the wrong kind of meat or seafood can get you into a world of legal trouble these days. So, I don't care how good the sushi is at this location, their customer service is some of the worst I have ever encountered. Will NEVER be back and will encourage others to go elsewhere! (have already warned a LOT of people I know, work with, etc.). read more

We love Hokkaido!! We come here about once a week. Delicious steak and shrimp, great and fresh . Try it!

Clean inside and food was good. Had Hibachi combo with chicken and shrimp, oldest son had Hibachi shrimp plate, and my 6 year old had had shrimp kids meal. Combos come with soup or salad and all meals pick 2 choice of carrots, spring roll, white rice, or fried rice. Also ordered appetizer of Crab Rangoon. Everything was good, decent price, and best crab rangoons. So I came back few weeks later and purchased a plate like my oldest son ordered but with chicken. I had no broccoli this time and the server tells me because plates don't come with broccoli it's an up charge. Well, my son's plate had broccoli on it our 1st visit that he end up giving to me. I didn't make a big deal about it though. After eating almost half of my plate I found a long black hair in my food. ((My hair is dyed red and cut short so I know it wasn't mine.)) The server did take care of situation and got a new meal made for me. I end up taken meal to go since I was on my lunch break . Both times that I took meal in to go box, by time I got back to eat it there is a lot of water sitting in food. Not for sure why that happens. ‍ Let me state that I will be back even through the hair incident because it can happen anywhere. Now if it happens again then that's a different story. read more