This HomeGoods location has a great selection of merchandises. They have really nice kitchen supplies and decorative items. Specially during the holidays, they have really nice items to purchase and give as gifts to loved ones. My main complaint about this location is that it is very unorganized. Staff are not helpful most of the time. They keep standing in the aisles and block customers from looking at items. The lines are very long and most of the time they have two registers open. For price, I would say they have items that are really priced reasonably. For parking, I would say it would be hard to find a parking spot during weekends. read more

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I've always loved HomeGoods. This is my local HomeGoods and it's always clean restocked and the workers are very friendly however, in the last month, I have been treated like a shoplifter due to the workers miss labeling their product. check out times are increasing as they have to call a manager to inspect the purchase and have you walk them to the area to show that one of their workers miss marked that entire shelf of the same exact item I'm buying. once you complete the purchase and take the item home you don't even want it because the whole experience was terrible. I've ended up returning at a different location because I don't want to be reminded of that moment. I have my receipt- both the digital and paper. if it's a return, I'm asked 25 questions as the item is fully inspected. I'm not sure what has happened, but I don't imagine it going in the right direction with this new training the team is receiving... read more

Olga is the manager I'm assuming because over the intercom yells at 5 employees on getting a task done during the last 30 minutes of the store, while customer and myself included felt so awkward and uncomfortable with the communication. Olga you're a rude manager who I can't imagine working for if you speak to your staff like they are beneath you. THE STAFF WAS NICE. Give them a break and work the sales floor too. read more

I actually came in here looking for something specific and found 2 of the 3 things that I wanted. This trip was def worth standing in that long line that felt like eternity but then again it's holiday shopping time so that's also why. They have so many variety of options in this store and a few rows of Christmas right when you walk in. I will say you have to walk down every aisle just about if you're looking for something specific as where you think it'll be it's not. Home goods is a big scavenger hunt, you'll never know what you'll find! The cashier I had was really friendly though, I didn't catch her name but she was one of the younger ones, read more

I visited the HomeGoods store in Burbank today, 5/14/26, around 2:30-3:00 PM. I was checked out at cash register #3 by a sales associate whose name I unfortunately did not catch. I had a very unpleasant experience. I asked a simple question during checkout, and the employee (I don't know her name; she sounded Hispanic) responded in a rude, aggressive, and unprofessional manner. Her attitude and facial expressions made it clear that she was irritated and unhappy to help customers. As a paying customer, I felt uncomfortable and unwelcome. Customer service is very important, and employees should treat customers with patience, kindness, and professionalism, even during busy or stressful moments. I regularly shop at the Studio City HomeGoods location, and the employees there are always friendly, helpful, and pleasant. The difference in customer service was very noticeable. I hope management addresses this situation and focuses on hiring and training employees who know how to communicate respectfully with customers and create a positive shopping experience. read more

First time at this home goods . We came in looking for a new rug and we found a beautiful rug for $199.99. Also, got a new dog bowl and Matt for $19.99 Pretty good prices and selection . Will come back to this home goods read more

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I bought this lamp cover from HomeGoods in Burbank yesterday, but it didn't fit my lamp. Today, I went back to the store to return it. The employee told me that the item was not supposed to be sold with the cover only, thought I kept the lamp to myself and only returned the cover and refused to process the refund. I asked the manager to check the security footage for proof, but they said the person who handles the cameras only comes in twice a week. I then asked the manager to verify the transaction with the employee who sold it to me. She said she didn't know who the employee was or their schedule. Basically, refuse to take actions immediately. They told me they would investigate the issue and asked for my phone number. When I asked how long the investigation would take, an employee at the counter said it could take up to a week. Home Goods Burbnank treat customers like thieves. They never apologize for their mistakes. They just assume customer took the lamb and returned the shade. After I got mad there, and they were like, 'We're going to investigate. read more

HomeGoods - Furniture Stores Near Me - Burbank, California

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I would give them ZERO if it was a possibility! Came in to purchase items. I always go on the sale section. Found a few pieces continued to register to purchase. Justine the sales associate pulled on each tag to recheck the items already making me uncomfortable, but do your job. She then ACCUSED me of tag not being proper. This is your job not mine! She called onto the store manager yelling "switch tag" not sure what this meant. Store manager proceeded to walk to me and double check each item accusing me the tags were incorrect. Again if there is an issue then train your employees! He said he wouldn't sell me the items i picked on the sale rack saying they were full price. If you put an item with a sign of sale you should honor to your customers! I asked him what it rung as and the irony is the system said spoon bowl EXACTLY WHAT THE ITEM WAS!!!!! I could tell he felt embarrassed but was too PROUD so continued to blame me! At this point if it were me id apologize and give the item as it is ADVERTISED to the client! Not the store manager Julian ! He ripped the tag to get rid of evidence so he wouldn't get in trouble. Well i wrote to corporate! read more

My mom and I stopped in and it was SO hot inside. I feel terrible for the workers. We only shopped for 10 minutes before we had to leave because it was uncomfortable to shop. read more

Lots of great options for home decor at a mostly fair price. Some items were surprisingly high.. Others very reasonable. Overall the store was clean and well stocked (just under 3 weeks till Xmas). The aisles are way too close together. You should be able to fit a cart going in each direction! And there were several places in the store that had stocking ladders and carts of merchandise in the already narrow aisles. Prices for accent pillows are ridiculously expensive! They do have great stocking stuffers and kitchy items at a fair price. Not really my kind of store but I can see why people like it. Cashier was extremely friendly and the checkout line went really quick, which is probably good as the gauntlet of last minute eye catchers could potentially raise your final bill another $50 lol. I like that they have 1 line as I will inevitably ALWAYS choose the longest lane when given a choice. So thank you for that. And there's a big parking lot but they share it with Aldi, Lancers, NewStar and Hobby Lobby, so it can get a little crazy during peak times. read more

HomeGoods - Furniture Stores Near Me - Burbank, California

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Burbank home good is my go to home goods. Lately it's very unorganized. It's hard to find pairs or matching items. Service is slow but the prices are great specially on holiday decor. Got really cute table runner for Xmas read more

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I'm definitely a Home Goods fan, this store has a great selection of things and it's not a mess. Employees are friendly and helpful, I saw a couple of employees working very hard putting things up and fixing things. The line at cashier was long, only 2 or 3 cashiers working. Big parking lot shared with Hobby Lobby. read more

HomeGoods - Furniture Stores Near Me - Burbank, California

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BE AWARE WITH THE PICK POCKETS!!!!‼‼‼ This location it's FULL of people looking to stole your belongings and guess what!? The manager and the workers don't DO NOTHING ABOUT IT. We went to the police department to leave the report of what happened here and they'd send us here to talk with the in charge person to check with them the footage because they said it's been 15!! YES FIFTEEN REPORTS IN LESS THAN 1 WEEK, but the response of the store manager was "we don't do nothing" so to all the customers PLEASE BE AWARE OR AT LEAST AVOID THIS LOCATION! read more

I just love going to Home Goods at this !location! I parking in the parking structure and always find so many items that I need to tell cashier to ho!d onto them after I purchased them cause I need to go get my car! So easy to leave parking lot and then turn onto street and head to the loading zone! Just enough to load up my purchases into my trunk!! They have such a great selection of merchandise: Reasonably priced furniture; wonderful seasonal decorations; lovely pillows, drapes with rods; unique picture frames; functional and practical things for your kitchen, bathroom, bedroom and garden! Great ideas for gifts! I can spend hours going up and down each section and aisle! The sales associates are very nice, friendly and helpful! If you ever need or want anything, be sure to check out Home Goods! read more

The Christmas selection was beautiful, store experience was perfect until we reached check out. We had to get a price check for an item without a sticker, and the manager or supervisor who was on duty was uncomfortably condescending to the cashier who was helping us. There's 0 need for anyone to be on a high horse and speak to a coworker in such a manner, especially in front of costumers. read more

Always something you want need don't need but have to have. Love you can roam and not always being asked if you need help.

This place for the most part of it is super organized. It has a wide range of selection. I've bought several things; my comforter, my kitchen utensil holder and clips, mugs , birthday cards, even pet bags. The people are pretty nice and helpful if you ask for help. The only downside is when they're short staff cashiers are backed up but you can't blame them. read more

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All of the HomeGoods stores are pretty much the same. Once you go into them they are filled with all kinds of everything. They are a great place to find that household item you need, that gift for someone special, furniture, rugs, mirrors, lights, you name it. This HomeGoods is no different. It is full of all kinds of stuff. Like many HomeGoods stores the isles in this location are fairly crowded. Meaning, they have so much stuff that it seems like they don't have really enough room to put it all. So, you can expect to have to navigate around some of the other customers in some of the smaller isles if you hope to get from one side to the other. This is not a bad thing, this is simply the way it is. Just letting you know what to expect. Overall, this shop has pretty much everything you may want if you're looking for what HomeGoods has to offer. read more

This HomeGoods is in a complete disarray compared to other locations. One of the biggest issues that I have is how disorganized things are here. Staff members do a poor job in checking out customers quickly and efficiently even when there are multiple employees running the cash registers. I'm not sure if this is due to an uptick of new hires since this location is fairly new or just lack of care. Products are also scattered and not neatly displayed so you'll likely see items in aisles where they are not supposed to be in. The one good thing that I like about this location is the parking. There is an ample amount of space so there should never be an issue with finding a spot. There are also cart corrals conveniently located in the lot so you won't have to go back into the store to return it after shopping. read more

HomeGoods - Furniture Stores Near Me - Burbank, California

This was mine and my fiancée first time at a HomeGoods. We came to this area to check out a store next door but since they were closed, we came to check out HomeGoods. The store is nicely organized and when we walked in, the person in front of us asked about Christmas stuff so the worker said there in the back around the clearance stuff. We walked through the store and saw some wedding stuff that looked nice. They seem pretty well stocked and there usually a worker around if you have any questions. read more

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Tried to find more of the products I liked from another store and the customer service help was so challenging even talking to the manager. There was no want to communicate and show them the pics of exactly what I got at their other store and they said I would have to go to all the stores in LA vs being able to check it for me. Couldn't even email the manager to send them the photos of their products. Felt like I was back on the 80's with technology and subpar customer service. ‍ So frustrating their theirs are secret and can't be given to communicate with costumers. Can't text or do anything except Spend the day checking every store myself. Talk about an old school backwards way of working! read more

I come to this HomeGoods because it's close to where I live in Burbank, however, I can never find what I'm looking for in Holiday decor. It's so minimal. Also, I pay more here than at any other HomeGoods store, probably because sales tax is higher here. But the more important reason for my review is one particular cashier. Every time I get her at checkout, it's the same old song and dance. Her aggressive "sales pitch" for a rewards card is annoying. I have to say NO several times before she stops pushing. Do they get commission on every card they get you to sign up for? I would never get a rewards card that is used as a debit card, having HomeGoods to go through my bank. I don't want the rewards if it means they that let them access my account. Anyway, this last visit she kept pushing and pushing and I was getting so annoyed. I just ignored her and I started talking to my husband about a neighbor and the way she treats her cat, when the cashier chimed in and asked if I was talking about her! WHAT? WHY? HOW? Listen, just do your job and mind your own business. HomeGoods, please just put her on the floor and not at the registers. read more

Went to this home goods thinking it would be better than the one in Granada hills, as we walked in we noticed place was horrible, stuff on floors, bathrooms were horrible, prices seemed higher than Granada hills? Overall I like the Granada hills location better! Where's the manager here! read more

Weird vibe. Unpleasant employees. I prefer the Studio City store, but the parking situation is better at this one.

HomeGoods, the home decor offshoot of TJ Maxx, opened two weeks ago in a revamped strip mall. There was a line to get in and I've seen this several times at different Home Goods locations. People must be really into buying home goods right now. COVID-19 must be driving increased interest in home decor. This particular location feels a little smaller than some HomeGoods locations. The aisles feel narrower. The selection can be called random but fairly comprehensive. They carry dishes, decorative glass, cutlery, pots, pans, kitchen gadgets, snacks, baskets, towels, rugs, bedding, pillows, lamps, mirrors, picture frames, framed art, fake flowers, fake plants, baskets, candles, iPhone cases, pet accessories, toys, electronic accessories, and even some furniture (chairs, sofas). They have some nice brands like Cuisinart, Max Studio, Calvin Klein, Staub, Kitchen Aid, Wustof, Henkels, Kate Spade, etc. Some of the items are seasonal. They have a lot of outdoor garden items right now. Come often, they get new merchandise all time. read more

Honestly, if you are bored or looking for some premium things for your home, this is the place. I love getting my candles here, you can get a huge candle for $12.99-$20. Things I have gotten: a long mirror that I put in my room to see daily outfits. Kitchen plates, cups, utensils, pans, and more! You would never think to get herbs and oils, but they have a great selection here! I love getting Himalayan salt/cracked pepper grinders from here. Towel sets for your bathroom. Bathroom/shower mat sets. Shower caddies. The list is endless. read more

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This place is a shit show. I purchased an item that's broken and I've tried to return it here three different times. Every single time I'm here the line has over 50 to 60 people, So I end up leaving and come back again. Their excuse is "Covid" and they can't open all registers. However they have no problem packing people in like sardines to ring them out. Management needs to get a grip on this place and home goods corporate should hire an experienced store manager that knows how to get customers in and out quicker. I'm a Burbank local but I won't shop here again. I'd rather make a 30 minute trip to a different home goods where they know how to manage the place. Literally 3 different trips and hour waiting in line to make a return, I'm beyond annoyed read more

HomeGoods - Hour long line to check out or return, atleast 60 people with an hour wait - Furniture Stores Near Me - Burbank, California

Today my girlfriend and I went shopping to decorate our apartment, we were shocked with the lack of Christmas supplies or anything to help decorate and over priced! No christmas tree lights and the staff was unhelpful read more

This is the second time that I catch my receipt having extra items in it that I didn't purchase but was charged for. This time I bought $500 worth of Christmas decorations and found out I was charged for 2 other "seasonal" items and 2 waters which I never bought. Be aware and always check your receipt before leaving because they're scamming people. read more

Good value and huge selections of goods and they have everything for home --- even rugs and furniture

Found a beautiful desk for my daughter. Very reasonable price compared to similar desks at some furniture stores. Customer service was excellent! Desk is probably smaller than average normal desks so we thought it was going to fit into backseat of our sedan.... Only if it was about 1 inch smaller.... Anyways, it didn't fit so I had to bring my minivan to pick up in 3 days because we are not around the area.... We filled out the paperwork and came back one day after the date we were supposed to pick up due to emergency. They didn't cancel our order and they didn't say anything. They were very helpful and we are very satisfied with the desk. Keep up the good work! read more

HomeGoods - Furniture Stores Near Me - Burbank, California

They have so many great items here!! I enjoyed walking through the Isles, even though the isles are narrow you can manage getting around!! Got a great deal on a painting and bathroom items!! read more

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Last time we were here the staff was decent but today wow, I left so sad. Allie I think is their name was just so rude rolling his/her eyes could really tell they are not happy to be working here. Maybe it was a bad day for them. read more

Extremely disorganized location, comparing to other locations this store is half empty, lots of broken, damaged stuff. Their manager probably doesn't care for store at all, inventory is cheap and low comparing to Glendale, Receda, Manhattan Beach. And on top of all, when you try to return items, they giving you a hard time , they double/ triple checking the with different gadgets, like you some kind of criminal who tries to return stuff that doesn't belong to their store ! It's ridiculous! read more

This location is closest to me, it's hit or miss. I went today and they had a ton of stuff in store. I think this location is getting a bit better! read more

It's a Saturday during peak times and they only have two people working at the register. This is completely unacceptable. You have to wait in a line for the same amount of time that you'd have to wait for a Disneyland ride. It's been a minimum 30 minutes (if not more) that we're just standing here. Other locations are not like this. Will not be returning to this location again. Such a shame.... read more

Bad service at this store, 4 cashier lights where turned on and 4 girl employees where just talking it up about Chick-fil-a and they had a big line waiting to be helped they didn't seem to care at all. After 5 mins waiting in line I asked for help and they gave mad attitude back. This happened today at 6:00pm check your cameras and you'll see your employees having a wonderful time while having a big line. This is ridiculous, management pls work more on telling your employees that customers come first we have errands to make and they hold us back !! read more

Went today for the 1st time to this location. Arrived at opening, 10am on Sunday. Fantastic time to go. Hobby Lobby is closed, and there is plenty of parking! Also, very few people at opening. The parking lot is empty. Get a choice of a small or large shopping cart! I opted for the large. Lots, and lots of goodies. Better than many other locations. Well air conditioned. Because I did not go to the opening, and will Not go if there are many cars in the parking lot, due to the continuing Covid, and Variants problem. They do require masks, but do not require vaccination, I arrive early and stay a very short time, before the masses. I truly enjoyed this location on Victory Blvd. , In Burbank, California, I give them a five star rating. Found seasonal items to be amazing. Purchased a blanket, candles, fridge organizers, soap, vitamins, seasonal candy, etc. You will enjoy this location. read more

Este review es para hacerles saber la poca atención que le ponen los empleados de esta hoy fui testigo en el área de productos navideños intentaba comprar unas esferas y no lo hice porque par de mujeres estaban abriendo las cajas y estaban escojiendo los colores para árbol el no se me hizo justo porque tenían una tiradero y no es legal que al comprar un producto solo dejen las que no les gusten dejen las mas feas a los clientes Y si no me creen revisen las cámaras de 940 am a 10 am y verán un par mujeres abriendo cajas y el personal ni encuenta read more

Just walked in to a HomeGoods for the first time. I was super excited as I was looking for some decor. I walked in with my dog. He's a small ten pound dog and he's very well behaved. We passed by a few workers and a few greeted me and never mentioned anything about my dog. As I was going through the portraits and paintings, an employee walks past me and said "hey you can't have your dog in here", and I proceeded to tell him that no one said anything when I walked in. His excuse was, "we have no greeters", and I also mentioned they had no signage in the front saying otherwise and he cut me off and said they weren't allowed and said he'd let it slide this time. The way he approached me was incredibly rude and his attitude was distasteful. I immediately left. I have worked in retail all my life and I didn't like his tone towards me or how he kept cutting me off as I was trying to explain myself. What an awful experience. This establishments opportunity was not having proper signage, which isn't the customers fault, it's theirs. read more

HomeGoods - Furniture Stores Near Me - Burbank, California