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    HomeGoods

    2.6 (47 reviews)
    Open 9:30 am - 9:30 pm

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    Front of building
    Miguel A.

    First time at this home goods . We came in looking for a new rug and we found a beautiful rug for $199.99. Also, got a new dog bowl and Matt for $19.99 Pretty good prices and selection . Will come back to this home goods

    I bought this lamp cover from HomeGoods in Burbank yesterday, but it didn't fit my lamp. Today, I went back to the store to return it. The employee told me that the item was not supposed to be sold with the cover only, thought I kept the lamp to myself and only returned the cover and refused to process the refund. I asked the manager to check the security footage for proof, but they said the person who handles the cameras only comes in twice a week. I then asked the manager to verify the transaction with the employee who sold it to me. She said she didn't know who the employee was or their schedule. Basically, refuse to take actions immediately. They told me they would investigate the issue and asked for my phone number. When I asked how long the investigation would take, an employee at the counter said it could take up to a week. Home Goods Burbnank treat customers like thieves. They never apologize for their mistakes. They just assume customer took the lamb and returned the shade. After I got mad there, and they were like, 'We're going to investigate.

    Kim K.

    Lots of great options for home decor at a mostly fair price. Some items were surprisingly high.. Others very reasonable. Overall the store was clean and well stocked (just under 3 weeks till Xmas). The aisles are way too close together. You should be able to fit a cart going in each direction! And there were several places in the store that had stocking ladders and carts of merchandise in the already narrow aisles. Prices for accent pillows are ridiculously expensive! They do have great stocking stuffers and kitchy items at a fair price. Not really my kind of store but I can see why people like it. Cashier was extremely friendly and the checkout line went really quick, which is probably good as the gauntlet of last minute eye catchers could potentially raise your final bill another $50 lol. I like that they have 1 line as I will inevitably ALWAYS choose the longest lane when given a choice. So thank you for that. And there's a big parking lot but they share it with Aldi, Lancers, NewStar and Hobby Lobby, so it can get a little crazy during peak times.

    Gohar K.

    Burbank home good is my go to home goods. Lately it's very unorganized. It's hard to find pairs or matching items. Service is slow but the prices are great specially on holiday decor. Got really cute table runner for Xmas

    Elena A.

    I'm definitely a Home Goods fan, this store has a great selection of things and it's not a mess. Employees are friendly and helpful, I saw a couple of employees working very hard putting things up and fixing things. The line at cashier was long, only 2 or 3 cashiers working. Big parking lot shared with Hobby Lobby.

    The cutest mug ever
    Mary A.

    This place for the most part of it is super organized. It has a wide range of selection. I've bought several things; my comforter, my kitchen utensil holder and clips, mugs , birthday cards, even pet bags. The people are pretty nice and helpful if you ask for help. The only downside is when they're short staff cashiers are backed up but you can't blame them.

    Steven W.

    This HomeGoods is in a complete disarray compared to other locations. One of the biggest issues that I have is how disorganized things are here. Staff members do a poor job in checking out customers quickly and efficiently even when there are multiple employees running the cash registers. I'm not sure if this is due to an uptick of new hires since this location is fairly new or just lack of care. Products are also scattered and not neatly displayed so you'll likely see items in aisles where they are not supposed to be in. The one good thing that I like about this location is the parking. There is an ample amount of space so there should never be an issue with finding a spot. There are also cart corrals conveniently located in the lot so you won't have to go back into the store to return it after shopping.

    The front of the store

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    5 years ago

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    5 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Great selection, but store was messy and the check out and return lines are the same and very very long and slow.

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    Review Highlights - HomeGoods

    I've bought several things; my comforter, my kitchen utensil holder and clips, mugs , birthday cards, even pet bags.

    Mentioned in 3 reviews

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    West Elm

    West Elm

    2.8
    (52 reviews)
    0.8 mi

    Again, The service I received from Isis is always professional, efficient and pleasant ! She has…read morebeen a consistent liaison for a positive West Elm experience for me . I was so disappointed in West Elm when I learned the sales associates (or even the Lead designer) do NOT receive commission for the thousands of dollars they make for the store. What's even worse, is West Elm's sales incentive is that, "if you make sales, you get more hours to work". I think it's despicable that a store that makes $6million annually doesn't care about the quality of life of their associates. Their upper management travels in private jets yet most of the store associates can't even pay their rent while living a quality of life. I can no longer support West Elm because of the company's selfishness and greed

    Very disappointed with the customer service at West Elm Burbank. Staff were unhelpful, inattentive,…read moreand acted like assisting customers was an inconvenience. I was not greeted, And had to look for an employee to help me. Employee were on the computer and cell phones. For the prices they charge, I expected a much better experience. Beautiful store, but the service completely ruined it for me. Definitely not the level of professionalism you'd expect from a high end furniture store. I guess I'll just come to the store to look at items then order whatever I like on west elms website. I think the employees should take customer service training.

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    Outdoor furniture
    Outdoor furniture
    Industrial Storage Modular Desk, Set 1: Desk + Box File
    Industrial Storage Modular Desk, Set 1: Desk + Box File
    West Elm

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    HomeGoods - furniture - Updated July 2026

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