The physical therapy is good. The atmosphere is friendly. The activities are interesting.read more

My grandma had a fall on January 23rd and had surgery at Corona Regional Hospital. We had the…read moreoption to bring her home when she got discharged or send her to a rehab clinic for about 2 weeks. So we decided to get a tour at this place to see if it fit what we were looking for. Initially, looking at the bad reviews we didn't want to bring her here but after the tour we decided to give it a chance. She was here for less than a week before we removed her from this facility. Before I get into it, let it be known that we had family visiting her on rotation during all visiting hours, sometimes even staying past visiting hours. To start off she was placed with a roommate who was not mentally stable and should not have been left unsupervised. Her roommate would stand behind my grandma's bed throughout the night, would sit down and stare at her, and would fall and drop things and my grandma is defenseless and couldn't do anything about it. She was in that room for about 4 days before we requested a room change so my grandma could feel more comfortable. To add on to that, it had been two weeks since my grandma had gotten bathed due to getting surgery. Once we arrived at the facility, they told us that they would bathe her within the first 2 days, however she ended up receiving a bath 5 days after she got there. Her surgeon had also told us that she was going to be receiving physical therapy everyday as this is a rehab clinic. She only received physical therapy 2 times in total during her 7 day stay. To continue, she was provided with a button that she could press if she needed help with anything such as medicine, pain, diaper changes or just sitting up on the bed. 90% of the time when we called for help whether it was because she was in severe pain or just to help us sit her up to eat, they would take about 30-40 minutes to respond. My grandma initially had a pressure ulcer that developed in the hospital however it was under control with ointments, and during her stay at this facility, it was only taken care of 1 time, causing it to turn dark purple. (see pictures attached) Then, she was scheduled by her surgeon to see him at 10:15 in the morning at his clinic, and when we got there we were notified that this facility had called and cancelled her appointment. This was very disappointing because we took time off work and were really looking forward to speaking to the surgeon about her progress. Last but not least, when we decided to remove her from this facility due to lack of professionalism and empathy, one of the CNAs made a comment that really stuck with us, she said "she'd be better taken care of at home". Keep in mind throughout this entire stay, my grandma was never left alone, and despite our presence, mistreatment still occurred. So if you're thinking about housing your loved one here, and you're not planning on visiting very often, please be aware of these issues before considering taking them here.

Both of my parents have been here. I've had great experiences with Stephanie and the team. It's…read morenever easy when this happens. I always found Stephanie, the doctors and the nurses highly responsive. My dad is now in assisted living and still tells me how great Palm Terrace was for him. He still says their Bingo is better.

This place does not have a resident dining room, placed my mom with 2 other ladies in one room…read morewhere her walker can't fit to get to the bathroom, and when asked to show the scheduled activities for the day pointed to a tv screen with weather. I don't understand how they're approved to rehab someone to get them back to independent living. I'd love to hear from anyone who has a great recommendation of other SNFs in the area.

Wonderful staff, good food, a caring staff. It is always sad to need a rehab facility, but if you…read moredo, Valencia Gardens is the place to go.

If you're looking for rehab, this place is excellent. The only true five star in the region.read more

It has taken me some time to understand hospitals, dr's, care centers & insurance processes cause…read morebelieve me - tho we have the best system in the world - it is still a cluster. One thing I do know - the care that my mama has received in the past and is currently receiving at Arlington Care Center is top notch. The front office, the social workers, the aids the nurses - simply WONDERFUL. Euricah, Marlena, Lexi, Karen, Andrew - oh my way too many doing an awesome job - not enough room here!!! Thank you AGCC!!!

I cannot say enough wonderful things about Arlington's Gardens Care Center. The level of care my…read moregrandma received here was truly outstanding. She came in after a fall, hip surgery, and a serious MRSA infection, and the staff went above and beyond in every area of her recovery. They cared for her incontinence with dignity, closely managed her diabetes, and provided her with the exact medications she needed to clear up her MRSA. The physical therapy team was incredible. When my grandma first arrived, she couldn't walk at all. With their consistent support, encouragement, and expert care, they got her back on her feet--literally. Today, she is walking again, something we weren't sure would even be possible. A very special thank you goes to Lexi in Social Services. She has been the best case manager I have ever encountered. Lexi went above and beyond in every way--always on top of everything my grandma needed, attentive to her wants, and proactive about her care. She made sure nothing slipped through the cracks and gave us so much peace of mind during such a difficult time. If you are looking for a facility that combines excellent medical care with genuine compassion, Arlington's Gardens Care Center is absolutely the right choice. And if you have the chance to work with Lexi, consider yourself very fortunate--she is truly exceptional!

My step-dad was in this nursing home for almost two months. His name was Steve M. The staff are so…read moresweet and helpful. Knowing families are going threw tough times they try to make things as smooth as possible. Case management is very organized. The nurses are just amazing. Im so great full for their help and definitely recommend. Your loved one will be well cared for. In a careing, even fun, environment. 5 stars. I would give more if I could . Thank you Villa nursing home

After a left shoulder cupp replacxement at Parkview Hospital, I was transferred to Villa for rest…read moreand care. My bed was too small and when I rang the bell for help to the restroom, it took over twenty (20) minutes for an attendant to come to my assistance. Their care was so bad and unresponsive that I had my husband take me home for care the next morning. I went out of my way not to cause problems with their attendants, but that didn't change anything. They were more interested in filling an empty bed than issuing the necessary care needed. Their care was consistently non-attentive. Very disappointing. Anna Apodaca, 83 years years old.

D. Matthew Russel Reyes was incredible. He was exceptional with my first physical therapy…read moreappointment and accommodated me to feel safe and comfortable since I am pregnant. He is very knowledgeable and provided me with printed sheets of exercises that are safe with pregnancy. Very happy with my services!

I highly recommend Marketplace Chino to anyone who needs physical therapy or rehab…read more The staff is friendly, caring and very good at what they do. The facility is clean and the equipment is top notch.

Shoutout to this staff for their incredible support and coordination. Every time we get a resident…read morefrom this facility, it's clear they've received thoughtful, structured care. Great partner in the recovery community.

After doing extension research, I sent my out-of-state daughter here for inpatient 30 days…read more Ultra caring staff and I mean ultra. She and I cannot express enough accolades towards the staff. Would I recommend her going back someday or to another friend... definitely not. The medical detox (and there after) protocol is their standard protocol that I was not familiar with, at the time. My daughter experienced a horrific nightmare that set us at UCLA for days. This was the most horrific experience of my life. UCLA doctors urged us not to go to back ORO.. however, she was already emotionally acclimated so I did send her back after our hospital bonanza. I would urge anyone admitting themselves/loved ones to do extensive research on what the "medical cocktail" is that is pressured upon the patients. I'd also choose another place that mandates participation/attendance. Otherwise, what is the point. A paid for insurance AirBNB? I was so excited for her to even go, that I missed a lot of critical details. This isn't vacation. Any rehab is what you put into it. But paramount, don't overmedicate and research what exactly is being prescribed. The max hours of 1-1 therapy is what I'd look for (Passages).