Cancel

    Open app

    Search

    Hotel Fera Anaheim, a DoubleTree by Hilton

    3.0 (657 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated over 3 months ago

    Hotel Fera Anaheim, a DoubleTree by Hilton Photos

    More like Hotel Fera Anaheim, a DoubleTree by Hilton

    Recommended Reviews - Hotel Fera Anaheim, a DoubleTree by Hilton

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Binio L.

    I found to be fantastic. Service upon check in or valet or bar was superb. I saw mostly all of it remodeled. Great location. Easy in and out parking for a fee. I did have a problem with my room AC that was solved within 1 hr. Overall excellent value compared to similar hotels in similar location.

    Outside
    Falisha R.

    I'm loving the vibe at this hotel!! Beautiful premises, great customer service, affordable prices, clean rooms. My only gripe is that they aren't transparent about how much they charge for the deposit which is $100 a night. We stayed 5 nights so it was a $500 deposit? That's a little steep. Other hotels that were more expensive only charged $250 for the entire stay no matter how many nights but.. say la vie... it's really nice and I would come back.

    If you're coming here for the Phenom National Camp, save yourself the frustration and stay somewhere else. I spent over $1,300 to stay at Hotel Fera, and this was one of the worst hotel experiences I've had. After my son spent 13 hours at Phenom Camp, all I wanted to do was wash his uniforms for the next day. I was told by the front desk that both washers and dryers were broken because a Phenom parent broke them. Later that same night, another employee told me the laundry room was closed until 7:00 a.m. Both statements were false. I walked to the laundry room myself and found parents and coaches actively doing laundry. I waited my turn and washed my son's uniforms with absolutely no problem. While I was waiting, I watched a hotel employee place an "Out of Order" sign on a machine that had literally just been used. When another parent asked why it was suddenly out of order, the employee simply said, "It needs maintenance." So why was I told both machines were broken? Why was I told the laundry room was closed? Why were Phenom families being blamed for "breaking" equipment that was clearly being used? The entire situation felt dishonest and left me questioning whether certain guests were intentionally being discouraged from using amenities they paid for. As a Black woman, the way I was treated and the inconsistent explanations I received made me feel singled out and discriminated against. Because of the misinformation, I didn't get back to my room until 1:30 a.m. and had to be up by 5:50 a.m. to get my son back to camp. I lost sleep because your staff chose to give me false information instead of simply telling the truth. For a hotel charging premium prices and hosting hundreds of Phenom families, this level of customer service is embarrassing. I will never stay here again, and I absolutely would not recommend Hotel Fera to anyone attending Phenom Camp or visiting the area. Spend your money somewhere that values honesty, professionalism, and treats every guest with respect.

    Mathew G.

    Okay from the outside, this hotel just looks like a giant box. However inside this hotel has everything. It is extremely elegant mixed in with some amazing views. It's conveniently located across the street from UCI Hospital and the outlets of Orange. It's also only a few blocks from Disneyland. On a clear day, the views are truly remarkable. This is a fantastic hotel and I look forward to staying here again one day.

    Small closet but ok.
    Kenneth A.

    When I booked my reservation, I wasn't sure I'd keep it because the location only has a 3-star rating. But I am glad I kept it. The outside is very unassuming. But the inside is spacious, nicely adorned, clean, with a fairly sensible layout/design. The check-in was pretty smooth, and the staff was very professional and engaging. The warm cookie is always a nice treat. There is a nice bar and restaurant within a few steps of the check-in area. No pun intended, but you should check it out. The drinks are on point, and the food doesn't taste like traditional hotel food. The wait staff there is very attentive and accommodating. There is a coffee shop in the lobby just as you enter the hotel. It's little pricey for what you get. I ordered a breakfast croissant. It was good, but again, pricey for what you get. The room was comfortable, cool, and clean. The 3 C's I typically look for when staying in a hotel. There is a decent work area. The bed was comfortable, and it had a nice-sized TV. The lamp outlet on the desk was a bit hard to find, and it's low on the lamp's base. Closet space is ok - standard. The shower had two conditioner pump bottles and one shampoo. There was no shower gel. Not a huge deal. I usually bring my own. There is a really nice outdoor space with varied seating. Some of the lounge-chair type seating have firepits. I forgot my swim trunks to get into the pool. But that's ok, there are usually too many kids in that type of area for me. I like a more chill, less noisy swim. The parking is tight. There is a small lot. About 1/4 of it is for valet. Although the valet team seemed pretty nice, I self parked my vehicle. There are some fast-food places nearby to eat if you aren't feeling the hotel food. And Best Buy is nearby if you attend an event and need some tech stuff. Oh yeah, and The Block at Orange is within walking distance if you need to do some real shopping, get something to eat, or just have some fun. Overall, it was a really good stay. I would revisit in the future. It was good value and service for the money. PROS * Good value * Nice, professional staff * Comfy rooms * Quick elevators * Nice decor * Pantry near check-in area * Good for meetings, seminars, conferences * Outdoor space * Tennis courts * Outdoor pool * Nearby food and shopping * Near the fwy CONS * Small parking lot * A lot of local traffic noise but it's not terrible * Room towels are a bit on the rough side * Could not remove the shower head and separate it from the docking port in the shower * Hurt my foot getting in the shower; the bottom area is a bit raised with metal trim. Just take your time and look down. You should be fine. * Commode flushes hard and loudly * The work desk is a bit small * The desk chair is heavier than most and has no wheels. It is hard to move easily.

    More hotel seating
    Dean W.

    Hotel Fera played hostess to our work dinner - and thanks to Vinolie the Catering Director and her team - we had a fantastic time! We had close to 200 people in attendance, and every table was elegantly setup and arranged so there was sufficient spacing between diners, as well as space between the tables. The stage setup, flowers, decorations, lighting, and tech-stuff was all handled by her team. Reception was outside the banquet room - I think ours was called the California Room? - and friendly waiters served appetizers while more attendees arrived. There was a cash bar with your typical hotel-fare prices - but the hotel also has another bar near the front lobby. As with most banquet rooms, you need to utilize their in-house catering service for food. They have several different catering options - we had the plated dinner set option from chicken, beef, veggie, or salmon - I opted for the salmon, which was moist, tender and delicious. Salad and bread rolls were great as well. Dessert was a slice of cheesecake, accompanied with coffee. Waiters were very attentive, always checking on us, refilling water glasses and coffee as needed. Restrooms were right outside the banquet room - clean and well-maintained throughout the evening. Parking can be messy. There is a lot adjacent to the hotel, but when that's full - you have to park at the structure nearby. Supposedly, the gate raises up if you use your room key - but if you're just attending a function, you won't have a room key available. Luckily, reading all the other Yelp reviews about the parking mess, I ended up getting here early enough to park in the open-air lot next to the hotel. Overall - a great evening with memories made! Kudos to Vinolie and her catering team for taking great care of us!

    White blankets in hotel held to the window for light.
    Valencia W.

    Overall, you would expect a better experience from what you're paying for this place. The location is good, you'll be near the Orange Outlets. I didn't like the showers,water pressure was low. I didn't like the fact that the parking was $35/day because the hotel is already pricey. They charge separate for breakfast. It's a buffet for $25/person. $100/day for deposits. Overall, just expect to pay more when you get there. So don't book if you're on a budget. Apparently, the blankets have feathers on the inside and it looks like mold if you hold it to the light,but I've never noticed that anywhere else.

    Bathroom - Shower Amenities
    Harjina S.

    Hotel Room: Got a King sized room with a smart TV equipped with the typical apps (i.e., Netflix, etc). The bed, pillows and temperature control made it comfy. The bathroom was fully equipped with lotion, shampoo, conditioner and body wash. The water pressure was noticeably low which made it hard to feel like you got a good clean shower. The shower head came with a detachable handheld attachment that didn't work. Around 9pm you can hear the fireworks go off at Disneyland but may not see it depending on where your room is facing. Breakfast: If you paid extra to have breakfast included, just know that the buffet is limited to certain days. Stopped by on Saturday morning and was told there was no buffet that day and that the only items I could order were the French toast items or "The Peel Breakfast ". The day before (Friday), I was told that I had $24 of credit and could pick anything on the menu as long as I pay for the difference. This didn't include a drink. Unfortunately the hotel info card that comes with your room cards doesn't have this information. If you come on a day where the buffet and a la carte menu options are both offered, the a la carte is better. The Peel Breakfast was delicious and came lightly seasoned whereas the buffet bread items were cold and potatoes were sooo salty. Shoutout to the staff who were very attentive to the guests and I, checking in every so often to ensure we had what we needed and that water glasses were refilled. Laundry: Located outside near the pool and hot tub area. There was only one working washer and two dryers when I stayed. About $2.50 minimum (tap to pay or card) per load and more if you want to switch up the machine settings. Staff is quick to respond for any technical difficulties. Parking: $35 per day for self-parking with in and out privileges. If you just need a place to leave your car, the parking garage across the hotel goes for $10 overnight parking. Overall, the hotel was convenient for my needs and the staff were friendly. It had a parking lot, smart TV, bathroom amenities and breakfast which are some of the main things I look for. The only dampers were the water pressure, confusion surrounding the breakfast and extra charges for parking. The gym was clean and had towels + wipes for the equipment but the water station's filter needed changing. The only other free water station can be found within the first floor conference room hallway.

    dusty ports, broken usb ports including wall ports.
    Sky S.

    im not the type of person to write bad reviews, but i had to for here. Payed $280 for one night for valentines day with my girlfriend and there was beer cans left in the room, broken charger ports, hair left in the bathroom, i mean like gross. Nothing had been dusted off nothing, what a waste of money lol. i dont recommend staying here at all especially for the money, ridiculous, come on hilton.

    The front view of Hotel Fera
    Jenny C.

    Hotel Fera (a subsidiary of Hilton) is one of several hotels around The Outlets in Orange. It's across Best Buy and UCI Medical Centers. The hotel offers both self parking or valet (both are outdoor with no carports). There are plentiful of spaces next to the hotel. The hotel lobby area seems open and space seems larger -- then other hotel lobby. It maybe how this hotel happens to curve along bar, breakfast nook and ballrooms. The Front Desk with two check-in counters is efficient. The staff are nice. There are four elevators and using keypad to determine which elevator to take. The room is nice and decent. The double standard seems more like twins. There's a fridge so that's nice to keep water and dessert cool. The bathroom is roomy which I like. The toiletries are from Crabtree (nice). THE NOT SO GOOD;: 1- NO FREE WiFi (unless you're a Hilton member or sign up, as one). This is a disservice for customers and disappointing. 2- Unfortunately, due to the vicinity to UCI ER, ambulance blaring its siren, seems to come by every couple hours, so can disrupt sleep.

    Weren't these phones made in the 1970s? A third of the buttons did not work, and even if they did, you never got an answer from anyone.
    Randy M.

    I love the lobby in this hotel, but that's where it ends. First, there are no business rooms here, so if you need to make a photocopy, use hole puncture, etc., you're not gonna find a place to do it. You could ask the front desk to make copies; that was helpful. Second, if you try to call anyone or anything in their outdated, 1970s like telephone system, don't expect anyone to answer. After 25 minutes of busy tones or pre-recorded messages, I decided to simply go downstairs myself and ask someone for help. Third, my bathroom was not completely clean as I offered found hair either in the sink or shower walls. But I do love the lobby! Great restaurant, and great layout: Modern but apparently more up-to-date than the rooms.

    Peeling door

    Absolutely the worst hotel experiences I've ever had. What was supposed to be a special birthday trip for my sister turned into a complete nightmare. We booked an 18th-floor king room (Room 1824) and were so excited--but the problems started immediately. No one helped with valet, no luggage carts, and we had to haul everything ourselves. That night, we asked for extra towels (because there were only TWO), and were forced to go downstairs to get them--only to be judged for asking for five. Completely unprofessional. The next day, we left from 10am-3pm and specifically requested housekeeping. No "Do Not Disturb" sign, called twice--and STILL came back to a dirty room. Then it gets worse. Right after midnight--on my sister's birthday--we hear water and realize THE CEILING IS LEAKING. We call, and a maintenance man comes and tells us we will likely need to switch rooms. After 30 minutes of nothing from the front desk and no answer from them, we go downstairs, and are forced to wait. The one employee casually checks in other guests and hands out cookies. Meanwhile we're standing there at 1:30am with a leaking room. We finally get moved to Room 1106, which was a massive downgrade. And I mean MASSIVE. The room was filthy--covered in dust, musty, clearly not cleaned in ages. It was so bad that dust literally got into my contact lenses. My sister, who has asthma and severe anxiety, couldn't breathe and ended up having a panic attack in the middle of the night. The adjoining room door was also wide open, which felt incredibly unsafe. We were told there were no other options. So we were stuck. We checked out the next morning (a full day early) and had to scramble to book a last-minute hotel at a much higher cost. Management? Completely useless. We were promised a follow-up call within 24 hours--never happened. When we finally reached a manager, she was dismissive, not empathetic AT ALL, and acted like this was no big deal. She was not surprised at all by our situation. No apology. This place completely ruined my sister's birthday and our trip. I would NEVER stay here again. Avoid at all costs. Wish I could give no stars.

    Outside seating area
    Code D.

    2.5 star average. Checked in Friday, out Monday. PRO: First impression when we entered the lobby: it's classy! Bottom floor has a bar, peaceful outside lounge with koi fish pond and swimming pool. Behind the checkin desk are snacks, breakfast pastries, drinks, frozen food and a small microwave. Across from the checkin is a coffee stand offering Starbucks drinks and pastries. Valet - nice and helpful gentlemen. Checkin - the gentleman at the front was fast, friendly and appears confident. He deserves 4 star. We got our complementary warm chocolate almond cookies - delicious. CON: it's expensive! compare to the neighboring hotels which have better services and way cleaner. ROOM- premium King. The bathroom is old and moldy! There is zero ventilation. We got a few left over tissues - room service didn't even bother to check the tissue box. No microwave. Small fridge and coffee machine. Two water bottles $4 each, free for elite members. CLEANLINESS: The tile floors and carpet of the lobby, hallways and the room were dirty. The same food crumbs and smudges in the halls and lobby never got cleaned for the 4 days that we were there. PARKING - $40 valet, $35 self park per day. There are two parking areas: front lot directly in front of the hotel and the parking structure on the side of the hotel. The front lot gets filled up fast in the evening so if you have a lot of luggage it''s a painful long haul to the side parking structure.

    See all

    2 months ago

    Helpful 0
    Thanks 1
    Love this 1
    Oh no 0

    28 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    29 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kenneth A.
    41
    202
    482

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    2 years ago

    Helpful 25
    Thanks 3
    Love this 13
    Oh no 0
    Photo of Randy M.
    0
    196
    346

    10 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of Code D.
    0
    39
    168

    10 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 1

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee L.
    2
    65
    2

    6 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 11
    Thanks 3
    Love this 13
    Oh no 2

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Monique W.
    4666
    2880
    23509

    2 years ago

    Helpful 12
    Thanks 1
    Love this 6
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 2
    Love this 2
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 1

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 14
    Thanks 0
    Love this 7
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ron B.
    114
    41
    7

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hector M.
    187
    27
    8

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 6
    Thanks 1
    Love this 3
    Oh no 0

    Page 1 of 17

    Ask the Community - Hotel Fera Anaheim, a DoubleTree by Hilton

    Handicapped parking nearby?

    Yes

    Does the hotel have self-parking?

    It does for $23.00 per day. $28.00 for valet

    Has anyone recently stayed here in the last 3 months. If so do you recommend it? Cleanliness?

    7 out of 10 Stayed twice in the last 3 months

    Hourly rates ? Could I pay cash for a couple hours of the day?

    No, it's not a no-tell motel...gotta pay for the whole night.

    Is there a shuttle service that takes you to Disneyland?

    Yes

    Does this hotel have a hot tub?

    Yes

    Hourly hotel ? Want to go before Disneyland

    Everything is quoted and has been billed in daily rates for the past several years I've been staying there.

    View All 8 Questions

    Review Highlights - Hotel Fera Anaheim, a DoubleTree by Hilton

    But since there was a FREE shuttle to Disneyland that made up the cost and it is much convenient than parking at Disneyland garage.

    Mentioned in 50 reviews

    Read more highlights

    Ayres Hotel Orange

    Ayres Hotel Orange

    4.4
    (289 reviews)
    $$

    We've stayed here a few times if we're in town to go to the theme parks and have had a great…read moreexperience each time. The staff have been friendly and helpful from check in to check out. The complimentary cookies, coffee, tea, punch, and evening reception are definitely a plus. The rooms have been clean and the beds comfy. They have a coffee maker, microwave, fridge. I also like how you can get a room that has a semi-partition in between two beds. Breakfast is included and is quite extensive. Some items they had when we've stayed here: scrambled eggs cubed potatoes salsa pico de gallo shredded cheese pancakes baked goods (croissants, bagels, bread, prepackaged waffles) hard boiled eggs cut melon bananas apples oranges Nutrigrain bars cereal milk coffee Coffee mate creamer tea packets almond milk yogurt juice granola string cheese breakfast meat (various sausages, bacon) Quite a lot of variety!

    Checking in again for the weekend. Thank you Brian front desk all your help with finding our suit…read morewe left behind from 5/17/26, three months ago! Most places only keep lost/forgotten items for 30 days, but Ayres kept its promise and stored our clothes for three months till we returned again. It took a while to retrieve the correct items since we didn't remember our room number in May. But Brian was brilliant and meticulous with searching through the system. He found the dates and room number from May for Blanca to retrieve our items. Big THANK YOU to Blanca, housekeeping manager for having Teresa search for our items. Teresa's diligence and speediness- She ran up and down the stairs searching for the correct location of our items.

    Best Western Orange Plaza

    Best Western Orange Plaza

    3.4
    (59 reviews)
    $$

    I stayed here when I visited my brother for his film premire at chapman university, it was also my…read morebirthday weekend. I went to disneyland for my 30th birthday, I needed to print out the tickets and I was able to do it on the guest computer. I enjoyed my stay and it was a nice clean room. I liked that the motel was walking distance to the university and Bruxie. It was about a 15 minute walk and there are small coffee shops around as well as restaurants. My mom and I wanted to stay here again for my brother's graduation the following month, but it was sold out the weekend of the Chapman graduations.

    Visited 09.2025 for 1 night. Full disclosure: I have been a guest services manager for decades, so…read moreI have both very high standards and also forgive some things other people might get annoyed by. Was able to get a AAA discount at almost the last minute. The staff was terrific, although when the housekeepers saw anyone coming, they ducked away. That wasn't cool. I wasn't even looking for them, just crossing over to the stairs to get to my room & they scurried like cockroaches in the light as soon as they saw me heading their way. (There is no elevator, btw, so if you cannot do stairs ask for the 1st floor.) The staff attendant at the breakfast was so fabulous. She was really interested in ensuring guests knew what was available and making recommendations when asked. I expected packaged bagels and Costco muffins, but it was a full, freshly cooked buffet breakfast with scrambled eggs, toast, potatoes, etc. Or cereal, if you prefer. Very well done. The room was very clean & they even had a bedbug cover for the mattress, always nice to see. The only problem I had with the room was that the a/c needed to be kept at 66 & on 24/7 to cool the room to a reasonable temperature, but when I did that it worked. Part of the problem, I think, is that there is NO SHADE AT ALL, so the sun was blaring onto the a/c. Bring sunscreens for your car because it WILL get very hot. The parking lot is very well lit and felt completely safe. In the morning, I was transferring to a hotel on the Disneyland property, so I left the BW at about 7:30 a.m. -- rush hour and the drive was less than 20 minutes, no freeways necessary. So, great price, excellent location, terrific staff. Also it was an easy check-in and check-out & the manager who assisted was pretty much perfect. Would stay here again.

    Orange Villa Park Motel

    Orange Villa Park Motel

    2.6
    (16 reviews)
    $

    Room was nasty. Used soap in the bathroom. Lamps, microwave and fridge all unplugged. Walked on…read morefloor in socks and within 5 minutes bottom of socks were black, not joking! Won't be back!

    I paid about $140 for a one night stay at the Orange Villa Park Motel. The purpose of my trip was…read moreDisneyland and this was basically the only place to stay somewhat near the parks for less than $200. I liked that it was really easy (within walking distance) to get to Trader Joe's, many food options and the bus that goes straight to Disneyland. Check in and check out was relatively easy. They made me a bit nervous when they couldn't find my reservation while checking in and again when no one was at the desk to check me out, but I only waited a few minutes each time before things were sorted out. I don't think I've ever stayed in a place this run down; it definitely needs an upgrade. When I walked into my room, there was a pretty strong chemical odor. The decor is kind of haphazardly put together. The water pressure was pretty terrible, there were stains on the towels and sheets and there is a little gap in the doorframe, so you can hear eVerything that is happening outside. They also don't really provide adequate bedding. I was pretty cold at night with just a sheet and that thin brown blanket places like this use. Maybe it was the draft coming in from the door. I probably won't be staying here again. If you do stay here, there's a pretty good Vietnamese restaurant across the street.

    Embassy Suites by Hilton Anaheim Orange

    Embassy Suites by Hilton Anaheim Orange

    2.9
    (446 reviews)
    $$

    Upon arrival after 4pm time , the entrance Smelled welcoming and clean. At check in my room was not…read moreready and I was offered another room without Disney park view which I said no thanks we will wait . The agent advised me it could be another hour. So we went shopping and out to find dinner because why not. He generously cut my rate down to due inconvenience. Got up to the room and even long after it being ready I found pet food On the carpet, confetti , and other crumbs. Also see picture of the toilet I get being short handed is not fun or whatever excuse but the toilet handle ? Luckily I carry Clorox wipes . After arriving late , late check in, unloading a car and a very tired child I just did not want to switch rooms. Will I come back, perhaps. Carpets are very stained and warn out . I saw plates / bowls the sitting for two days by peoples doors never picked up, very weird .

    Disappointed , expected more from Hilton brand. Overly crowded. Indoor pool very small and with…read morecrowd of kids. Outdoor pool with small hot tub and again, overly crowded. Small fitness center with treadmill, eliptical, bicycle and weights. Sad selection of evening reception food. Chatted with customer service at 230 pm prior to arrival and received a pushback of hotel room digital key. I am a loyal Hilton member, what's the point of being a Gold member if the customer service as lowsy as motels and had to wait in line for checking in. Ordered extra bed, $20 a night, waited for two and half hour and still not delivered. Clogged shower with water pooling. Annoying Hilton employee walking around hotel lobby during evening reception soliciting to buy Grand Vacations making relaxing, reading my book impossible. Ordered burger and took 30 min for food to come out and my son was the only one ordering. Next day we went for breakfast, long line for made to order breakfast. Yogurt left out in a bowl with no cover. It was okay. Fitness and pools are empty since it is morning. So thats a plus. Hopefully finally it turns to be a better stay today.

    Ayres Hotel Anaheim

    Ayres Hotel Anaheim

    4.1
    (425 reviews)
    $$

    We stayed here for some baseball games at the stadium and a day at Disney. I cannot recommend…read moreAyres more if you are seeing games- only a 10 minute walk! The free breakfast is a great bonus, with eggs, potatoes, pancakes, and meat in addition to the usual cereal and baked goods. We'll definitely stay again next year for some baseball games.

    Absolutely nothing works properly in this hotel. First off…read morewant to park your car? The gate to allow you in the parking lot has you push a button to take a ticket. Guess what, no tickets in sight, not a one! Had to back out of there and pray to god that they didn't have those backward spikes to shred your tires. They had a some spots for checking in but alas they were taken up by the maintenance crews! I had to park in a handicap spot and call the front desk to open the gate and let me in. Ridiculous! Once I got that taken care of I headed up to the room where I found the mini refrigerator was on to the maximum cold level and it was warm and to boot it buzzed. I tried to make the best of it and decided to make some coffee. The water leaked out all over the counter. I took a quick shower before heading out to meet up with my friends and it literally took 10 minutes before it got warm enough to use. Then the faucet dripped non stop. I called to see if i could change rooms and was told that if I did that the entire reservation would change as well including the price and since I paid more than what the hotel is worth I declined. I have two more days in this dump and then I am gone! I was better off with a motel 6. Customer service was rude! This hotel is not accommodating one bit.

    Hotel Fera Anaheim, a DoubleTree by Hilton - hotels - Updated August 2026

    Loading...
    Loading...
    Loading...