Friendly and efficient service with well kept accommodations…read more Our room was clean and presentable and we experienced no issues or no complications with both check in or check out. We had a quick overnight stay but it was problem free.

We traveled from LA to run the Santa Barbara half marathon in Solvang. I wanted to get a hotel that…read morehad EV charging and this has plenty of chargers. The hotel was reasonably priced for the event and close to restaurants. The rooms were very clean and quiet, we will stay there again next year for sure. Thank you for taking care of us!

I have a place in my heart for this hotel. The food is great, the people are great, walking…read moredistance to the wine ghetto. Great free breakfast made to order, free drinks at happy hour. Bartenders Sonny and Adrian work so hard to make this a great experience!! Bar is stocked with Sweetzer wines which is one of my favorite tasting rooms. Highly recommend it! Bed is so comfortable!! I haven't had a great night sleep like I did last night in a long time!!

I enjoyed my stay here and would definitely stay again if I needed a hotel in this town…read more The staff was excellent. The woman at the front desk was very helpful and friendly, and everyone in the restaurant was also friendly. They accommodated my request for a particular room type even though I made a last minute reservation. The property is older and you can tell, and my room was a little dark, but it was comfortable and had a full size refrigerator, microwave and a La Z Boy chair. I honestly can't remember another hotel having one, and it was really nice to put my feet up after arriving. Parking was also convenient and close to the room. I enjoyed the complimentary happy hour drinks and ordered the fish and chips for about $17. They were tasty and cooked to order, although the fish seemed like a frozen, pre breaded product. The portion was small, with two pieces of fish, but the coleslaw was fresh and tasty. Considering the price and the two free drinks, I thought it was a good value. The bartender was very friendly. The breakfast was disappointing. The scrambled eggs were oily and the sausage was the mass produced type I don't care for. The sourdough toast was fine. I was glad breakfast was included because I would have sent it back if I had paid for it. The bistro coffee wasn't very good either, but the Keurig at the front desk was a better option. Overall, I had a quiet night and would stay here again. The property is older, but the friendly staff, convenient parking, room amenities and complimentary happy hour make it a good value.

Tucked away in a rare isolated city on the California coast, the Embassy Suites was cozy and…read morecomfortable, with fantastic service from late check ins, and a made to order omelet bar that stayed open all the way to the end of the breakfast service. Rooms were well maintained. I love that the breakfast bar has non dairy creamer options, which was a wonderful touch. We unfortunately only stayed one night, but hopefully we will be back soon!

I just stayed here last night because we had a family gathering in Solvang. I had such a great…read moreexperience at the Portland Embassy suites and thought all Embassy suites were the same. And sadly I am wrong. Not only did we drive extra 25 minutes out to Lompoc. I paid the $56 early check in and when I walked into my suite and opened the toilet I was surprised to see pee and toilet paper. Disgusting. Whatever I flushed it and cleaned the toilet with my handy Clorox wipes. Unpacked, went downstairs told the front girl what happened to me and she did attempt to write down what I said but instantly picked up the phone and asked me a few questions as she was on the phone. This threw me off because I wasn't sure if she was randomly pretending to pickup the phone or was answering a call and not saying anything but mouthing stuff to me. The phone never rang, unless she saw a massive light underneath hidden where no one can see except for her and thought the call was more important than my issue. Went back to my room and noticed two more things that I was not happy about. The shower water was not working properly and the ac does not shutoff. Breakfast food was just ok. The lady making the omelettes forgot our orders. The complimentary drinks / snacks (cubed cheddar cheese, crackers, stale carrots, broccoli were ok. No one went over and beyond to make us feel welcome

Have not stay here since 2010. Looks like they remodeled since then. Comfortable place to stay. Did…read morenot have the breakfast. Close drive to Pismo Beach. Rooms were plain and simple. Tv service was weak-Directv issue like always. Overall decent stay. Room with double bed lots of room with Microwave and small frig. For the price it's ok...

Clean comfortable and quiet. It's made from two buildings…read moreand it's well late at night. You have at least 3 restaurants next to it in case you are hungry just 10 yards across the street. Is it access to the main road. Hotels in the area they have lights that make the night become day Safe area very busy habit restaurant in front of it. Large rooms and well maintained.

The hotel room was really nice, clean, and comfortable overall. My only concern was that there was…read morea soft, squishy spot in the floor that made me a little uneasy. Since I was staying with my child, I was worried someone could potentially step through it. I was also a little disappointed that the jacuzzi wasn't available during our stay. Additionally, the ice machine on our floor wasn't working, so we had to go up a couple of flights of stairs to use the one on another floor. Despite those issues, we still had a pleasant stay. I just hope these maintenance concerns are addressed for future guests.

Honestly, it was not a bad stay at all!…read more I only give this place 3.5 stars because it's pretty outdated in terms of furniture and layout. I loved how the bigger rooms/suites were in a separate building. I loved how conveniently assigned our room was to the doors/elevator. I know hotels tend to place families near them. The elevator was slow, but our halls were quiet. I felt like we were the only ones staying in our building and maybe we were. lol The breakfast room wasn't too far a walk, as it was in the same building near the pool. You need a key to get in there which I liked! Sometimes you don't want random people eating for free you know. Breakfast was a fully breakfast, and the lady kept everything clean and coming out. However, she was slow to refill and the eggs and bacon were a little oddly cooked. Like some of the thinnest bacon I've ever seen and the eggs were kind of rubbery. I did like the blueberry waffle mix though. And the fountain drinks were nasty! Checkin was smooth and the older black lady who helped us is super helpful and nice! They had the lobby festively decorated too for the holidays! Price was great for the sized room we have. Had a kitchenette, two bedrooms with tvs, two full baths, and another tv couch space next to the kitchenette. Rooms were decently cleaned, but the carpet was old and sunken in. Next to the dmv which I found odd, but wasn't too far from solvang which was the only reason we were in town!

We booked king bed room, it was spacious, clean, with a large bathroom and dining table with 2…read morechairs. It's great for us to pick up food and eat in the room. One of my favorite features was the remote-controlled curtains, it has full blackout function, blocking out sunlight and helped us sleep better. Breakfast was decent, I enjoyed the fruit parfait. Although breakfast was supposed to end at 9 AM, I noticed the staff still replenishing food after 9. Overall, a comfortable stay with good amenities that made the experience even better.

I stayed here in April and initially thought the front desk staff was rude but didn't think much…read moreelse of it. She was kind of chaotic in the check in process, flipping through papers, and asking redundant questions about the card I put in file. She then put us in a dirty room and when we came back to get the room changed, instead of being apologetic, she was seemingly annoyed. Whatever, not a huge deal since we got put in a different room. Then after I got home from my trip, I realized I was double charged. I called the hotel and the gentleman I spoke to said it should be resolved, which I trusted. Fast forward to today, I have family staying at this hotel, so I drove up to visit them. I decided to check my bank statement and sure enough, the double charge is still on my bank statement. Cindy, the receptionist at the front, who was the same one who assisted me in April, was incredibly rude and again, acted bothered when I asked if she could help me look into this. I began to try to explain the situation to her and instantly she said "I can't do refunds," and then told me to write down my name, phone number, and email, because her manager was the only one who could help me. When I asked her when I should expect to hear back, she was very snarky with her response, stating she didn't know her managers schedule. On top of that, she roomed one of my family members in a dirty room, and they had to come to the front desk to ask to be put in a clean room... Working in hospitality, I'm sure has its challenges, but her consistent attitude toward people and her inability to efficiently manage rooming guests in clean rooms, which should be the absolute bare minimum expectation, should really be addressed. Hopeful that the manager will resolve their error in double charging me in April and address the staffs behavior to improve future guest experiences.

It was a place to sleep for the night. Sheets were dirty, room was dirty. Grass in the courtyard…read morearea had piles of dog feces. No WiFi in our room, which we later found out some rooms can't access WiFi. But there is a laundry. And walking distance to a Habit Burger. And the desk clerks were very friendly and professional.

Motel 6 is my default when traveling solo as I appreciate a basic, clean, affordable room. However,…read morethe room was disgusting. Worst Motel 6 I have ever stayed in. Hair in the tub. Black mold all along the window. Pink mold all along the inside of the tub, and black mold at the outside. Sink would barely drain. Plumbing was so loud it woke me up at 11:45pm. Night manager literally said to me "It's Motel 6. What do you expect?" No hot water the next morning. The knew the place was awful because the day manager the next day completely refunded the entire cost. Place is disgusting. Will never stay there again

I checked into Red Roof Inn expecting a reliable, no-frills stay. The price was reasonable, and I…read moretrusted the name, so I didn't think twice about booking. Unfortunately, the condition of the room was far from what I expected. To start with the positives, both the evening and morning front desk associates were friendly and welcoming, which I appreciated. However, that was where the good experience ended. The room itself was in very poor condition. The lampshades were visibly dirty, and one even appeared to have what looked like a speck of blood on it. There was a thick layer of dust--about an inch--on the back side of the TV, which made it clear that the room hadn't been properly cleaned in quite some time. One of the "clean" towels had visible skid marks on it, which was honestly shocking and unacceptable. It didn't stop there--there was mold above the door and also on the bathroom wall. Then, upon checking out in the morning, I noticed a tissue hanging from the ceiling in the shower. That was the final straw. I did inform the front desk associate when I checked out, but I'm still stunned at the overall state of the room. This goes beyond a simple oversight--it reflects a serious lack of upkeep and attention to cleanliness. I hope Red Roof Inn takes a closer look at this location and invests in the maintenance and sanitation it clearly needs. Guests should not have to question basic cleanliness when staying at a hotel.

I arrived on June 20 in the evening and I got a room that was the corner next to the busy 246 and…read morekind of creepy gas station and the first thing I noticed when I walked in and smelled like a dirty ashtray and a bar from 197 there were proceeded to be so many dead live and larva bedbugs everywhere it me and my husband I pulled the bed back and there wasn't even sheets on the bed. It was a dry mattress with two dirty, thin comforters on top. The place was filthy. The floor was so filthy. I took my socks off and they turned black the man at the seemed to and said that we the only thing he can do is upgrade us to a king room down the hall like five doors. This one is just as fucking nasty so many dead bedbugs in different stages of decay and living that I was crawling out of my skin if I didn't have a very important wedding and Father's Day to attend here in Lompoc, I would be staying somewhere else. I'm actually thinking about recommending everyone to stay at the motel six down on Central. It is a pleasant place with a lot of scum and cold water year it's a lot better than this place Not to mention the owner or manager. Bindi is one hell of a gal she likes to be confrontational and last time we were here and complained about our cable being out then she proceeded to have her maintenance man who looks like he just got out of prison yesterday with a joker tattoo on his face and teardrops on his other cheek he came to my room mind you I am a middle-aged white woman staying by myself so he comes up at 12 o'clock wanting to say that the Front Desk need to proof of my payment which I had paid for it was in my credit card and then two hours later, he comes knocking again saying that they didn't get paid and that since I went through Priceline, they don't like that at the front desk they wanna get paid immediately and I said I paid and so he left and then came back again at 2:45 in the morning and said that the Front Desk needed proof again well I don't know why that broad didn't call me on the phone instead he had to keep on interrupting me. It was so uncomfortable. I couldn't feel like I could change and go take a shower because I was afraid this fool was gonna come in again and knock on the door so the third time I showed him my bank statement with the withdrawal from red roof in showing that I paid and they are finally satisfied with that. Well I wasn't satisfied it was the noisiest grossest room I've ever stayed in and they had no hot water. She also told me that if she had checked me in that night, she would've kicked me out because I use Priceline and they don't like Priceline because they have to wait a couple days to get paid. They only want to use their website and then I guess she doesn't understand how it works because then she told me to make sure I left a good review on yelp and Priceline well guess what Bindy here's my middle finger to you with your review.. make sure you remember when you're staying here and beautiful town of Lompoc California that is in the central it the armpit of California and this hotel red roof Inn on 246 leaves nothing else imagination the Customer Service and the bedbugs not to mention the clientele that come here if you can imagine it's walks of life i'm the only thing that was actually kind of told you about boxer if you happen to run into maybe you can score this or that or he can unplug your toilet. He told me 4 o'clock in the doesn't I said hey man, that's good to know on that note what a wonderful way to start off summer solstice. Make sure if you wanna have a happy fun time stay here too..

We stayed at this one star motel....Boy were we pleasantly surprised…read more So first of all....its a one star hotel. We were nervous because we read all the bad reviews. We booked here anyway last minute due to unavailability elsewhere. Our options were this motel, a campsite with no toilet or sleeping in the car. Regardless we booked on a Sat for $150 total. We arrived in late evening and were greeted by Jacob who was friendly, pleasant and welcoming. Check in was quick and seamless. We arrived to a first floor double room. Because of covid we wiped down all the surfaces and to my very pleasant surprise the wipes were just as white after. I was calmed. There a were couple of aesthethic things...but whatever its a 1 star hotel! The dryer was gone, there was one missing art frame (the had art frames!!!) and there were three wall repairs that were visible... but they were fixed and while the pain didnt quite match, it was clear an effort was made (and would you paint an entire room just for the pain to match or fix it until you're able to do it if you were running a business???!!....... Exactly!). The bed was comfortable although too soft and likely needs to be flipped or rotated. I'm used to my tempur pedic . There was a bit of a slight smell to the room, but it was more like ciagrette than anything...if was mild but noticeable... if it's something that would bother you bring febreeze or an air freshener. We noticed it and forgot about it even though we are sensitive to "scents." The room came with a 32inch (?) TV with dish cable and were able to watch some of our favorite shows including the Golden Girls! Lol...(yes even my millennial generation loves the golden girls!). We ended up booking a 2nd night for half the price for a single queen room. Which had a single queen, a nice small table with two nice faux leather chairs, and a TV that in addition to DISH cable came with Roku..but Internet was slower than I'm used to (I'm used to the fastest). We had difficulty with getting to regular TV because the previous patrons disconnected the cable HDMI. We couldn't figure it out so we called the front desk and Jacob was there within 2 minutes (yes!! 2 minutes, I don't even get this at a 5 start hotel!), he quickly set it all back up for us and even quickly showed us how to use both cable and Roku controllers. What exceptional service!!! This was room had no missing art frames had less patron damage than the first and had upgraded mini fridge. Both rooms came equipped with microwave, iron and ironing board, hangers in an open closet, a mini fridge, free wifi, free cable, and free Roku (access to Netflix, Hulu, Showtime in the 2nd room!) AND I especially loved the recycling containers!!! Both nights we woke up rested, checkout was the easiest! Leave the key and lock the door. For this 1 star hotel, just 17 miles from Solvang, with friendly and fast service it deserves more than a 5 star review. I'm glad now I know Lompoc for more than Mossimo being in its federal prison for the college scandal....lol. We'll be coming back!

On a 40 degree night, the heater did not work and there was no soap or shampoo provided. Since I…read morechecked in near midnight and had unpacked, I decided to bundle up and get some sleep. In the morning it was so cold in the room that I was forced to check out 3 hours early with no shower. The front desk associate was very apologetic and said she would let the manager know. She noted that several heaters had been repaired recently, including that one. When we spoke on the phone the next day, she confirmed it wasn't working and had spoken to housekeeping about the missing soap and shampoo. When I finally spoke to the manager (Jacob), he said he would have to test it and call me back, then said it was working just fine and he could give me a 20% discount on my next stay. This place is a sham!

Positive - price was ok, nice spacious room, location was good, friendly staff…read moreNegative - AC didn't work, the fan was loud, Too many people hanging out in front and the side of the building and parking lot, no hair dryer, no iron, no coffee maker even though it stated on the website, WiFi didn't work, limited parking space due to big buses in the parking lot stay at your risk

After returning from the beach with my sons, neither my hotel entrance key nor my room key worked…read more I went to the front desk, but no one was there. I rang the bell multiple times after seeing the employee go into the back. I was in the middle of an asthma attack and needed to get into my room to access my medication. After waiting with no response, I knocked on the employee's door because I urgently needed help. Instead of simply assisting me, I was treated with suspicion, as if I didn't belong there, rather than as a registered guest trying to get back into my room during a medical emergency. It was humiliating and completely unnecessary. A malfunctioning key card can happen. What shouldn't happen is leaving the front desk unattended and responding to a guest in obvious distress with distrust instead of compassion. I hope management takes this seriously and improves both customer service and front desk coverage.