I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Nothing but great things to say about Dan and Running Wild. Dan was very quick to respond initially…read morewhen I first reached out to him as well as through the process of removing some raccoons that had nested in our attic. We had daily touch points where he would check in to see if the traps he set had been effective. Once we had the trash pandas trapped, he was very quick to respond and treated the animals humanely. We had a very tricky situation on our hands that was beyond my ability to handle on my own and his expertise put me at ease. Also compared to a lot of the big name companies that are out there, Running Wild's fee was VERY competitive. Excellent experience all around.

Dan was very quick to respond and very professional. An opossum made itself home in my garage and…read moreDan/Running Wild was able to trap and remove it within an hour from my request around 8:30 pm. Dan replied and came over at night when other businesses were already closed. The prices were very reasonable and Dan was up front about the cost too. Highly recommend his services and would call him again if needed.

I have the best experience with this company. The technician is super knowledgeable and he gets the…read morejob done quickly. He also gives us many good advices for future house protection

Quick to respond. Came quickly on a weekend. Explained everything very well. Would recommend.read more

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Third time they have come to the rescue! Amazingly passionate and knowledgeable about any critter…read moreor pest issue.

I used this company 3-4 years ago to deal w a potential raccoon. To this day I am still finding…read moreissues with their shoddy work. This includes 1) pieces of metal and nails in my gutters 2) holes in my roof and flashing from when they nailed down the cage and didn't patch and I have had water leakage that in order to fix involved replacing some shingles and flashing. Additionally they never came around to treat the attic and to check the rat traps. The owner also wanted all payment up front and DID NOT come by to inspect any work. He sent two kids that were clearly not licensed or trained in anything related to this job. This was BY FAR the worst service I have had by any Houston company. Please stay far away from this company.

Liam came out to spray both my home and yard, and I was thoroughly impressed with his…read moreprofessionalism and friendly demeanor. He showed up on time and was very responsive. He was especially considerate with my two elderly dogs (and my squirrels that I adore lol), which I truly appreciated as I was concerned about their safety. He's clearly a dedicated, hard worker and a great asset to the company. He is the one that takes care of removing animals. I was happy to hear that they trap and relocate and take extra care not to leave helpless babies behind. The woman who answers the phone was kind and helpful as well. I'm very pleased with their service and highly recommend them.

Caraway Pest Control is awesome! Troy sealed my attic a couple of years ago due to rodents, and…read morehis son checked my attic last week due to a couple of dead rats in my pool. I was worried that the rats had somehow found their way back in, but Liam assured me that there had been no recent rodent activity. He and I both suspected that neighbors had put out rat poison, causing the dying rats to seek water. I would rather that they die in my pool or yard than in my attic or walls. I highly recommend Caraway Pest Control!

Pam and Armando came today and sanitized our laundry room . They pulled the washer and dryer out…read moreand thoroughly cleaned and sanitized the area that was invaded by rats . They did an excellent job! Pam had come alone previously and tried to do this job by herself but really needed an additional hand moving the washer and dryer. Armando had also come previously to help set traps and seal weep holes . Both of these technicians and the other team member , Ian, did an exceptional job helping get rid of the rats! We are very happy with the service we received from all of them !! Highly recommend them and Biotech!!

I called them to remove a critter that was living in my attic/wall. They arrived with really fancy…read morerodent van. It looked like a Ghostbusters level vehicle. He found the source of the entry, got on a ladder and took a picture. His solution: wait til I don't hear it anymore and call them back and they can seal it up. Seriously? Paid 59$ for this - for nothing. I called wildescapes. Matthew said "I'm gonna come put a one-way trap up there, seal all but the trap and I'm gonna do it right now" The squirrel was gone by the afternoon. I will say biotech called me back an hour after their tech was out here. Office person asked if I would like them to come put a one-way trap on the vent? You know what??? that would've been an excellent suggestion for the tech to make while he's sitting here talking to me and STARING AT MY HOUSE but it's too late now. She said they could send a more experience technician. Then why did you send that one to begin with? Don't waste your money- call Matthew.

Joseph was fast and efficient. I would highly recommend this company. He helped remove a possum.read more

Do not hire this man!!! TAKE YOUR MONEY TO A REPUTABLE COMPANY!!!…read more Hired him for squirrel removal in my attic and to put traps in case there were any roof rats-he was so inconsistent and uncommunicative. Never came when he said he would, would show up late, and the work to seal openings around the house was very shoddy, janky work that I could have done myself, nothing a professional should have done. To make matters worse, I've sent him over 20+ texts asking for an invoice and he ignores all my texts. It's been over a month since his services and no invoice has been sent after countless requests for one. SUPPOSEDLY he has a 2 year warranty- there is no proof of that anywhere. I guess you're just supposed to take his word for it. SO UNPROFESSIONAL. As soon as I paid him he never responded to any of my texts asking for an invoice. He's lucky I care more about my time than to take him to small claims court which I should do. Take your money elsewhere even if it's more expensive. You'll end up probably having to hire another company anyways and be out double the money to actually do what he says he was going to do. I could have DIY-ed what he did myself if it was gonna be such amateur work.

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

After another company did not solve the problem of animals inside my walk, this team came to the…read morerescue. Ver professional team. Very responsive. I subsequently had the roof repaired and Restoration team came back out and fixed it again after roofers inadvertently messed up some of Restoration's prior work. Absolutely recommend this company!

Had a pretty crazy raccoon situation in my chimney/fireplace and Dekoda came out and handled it…read morelike a pro. Super nice young man, very personable, professional, and he took the time to explain every step of the process so I knew exactly what was going on. This was not an easy job at all. He located the access points, went up on the roof multiple times, inspected everything thoroughly, and worked hard to figure out the safest way to remove them. He was able to remove the dead one and really put in the effort to get to the source of the problem instead of just doing the bare minimum and leaving. What I appreciated most was that he didn't seem rushed or careless. He stayed calm, kept working the problem, and was very respectful the whole time. In a stressful situation like that, having someone knowledgeable and patient makes a huge difference. Definitely thankful for his help tonight and I'd absolutely recommend Dekoda to anyone dealing with a wildlife issue.

I had a momma and baby racoons stuck in my tub. I thought it was going to be an unpleasant…read moreexperience getting them out. I called Calvin, and the job was done quickly and efficiently. Very professional and friendly. Some of the best customer service I've had. I definitely recommend Pest X to anyone with a critter issue. My experience was great after all.