we love the food , but this specific location has horrible customer service. We were there at 11:19 we were the only ones on the drive thru and we asked the lady who was taking our order to please hold while we're trying to get our family's order the lady was very rude and short tempered. We can also hear them saying that it was a big order and complaining. I DO NOT RECOMMEND THIS LOCATION, drive to post falls for the good food and better customer service. read more

One of my favorite spots in town! Easily the best hot chicken. Easily the best fast food chicken. Great service! Clean facilities! And the vibe is a bop. 10/10 recommend read more

It wasn't too bad. The pricing structure was a little strange. I didn't want to get a meal, which doesn't come with a drink, by the way. But O wanted to try two different spice levels and preferred to just get two sandwiches. That wasn't an option. So the gal said I could get a sandwich as tenders meal and do each as a different spice levels. Sounds great. Turns out it it's a chicken sandwich and tendER, not a chicken sandwich and chicken tenderS. There was just one tender. Lame. Only sugar free soda from the fountain was Pepsi Zero. That was it. Gross. Anyway, the sandwich wasn't bad. Chicken was a little chewy. The fries were AWESOME and the sauce was great, too. read more

Houston TX Hot Chicken - Chicken sandwich and tender - Chicken Shop Near Me - Spokane, Washington

Was welcomed by Ethan when I first arrived and the place was very clean and set up well. Ordered the original spicy chicken with fries and a cookie. I gotta say this is the first restaurant I have been to that if you move into the higher levels of spice , you get the higher level. The chicken was juicy and tender and the pickles and slaw added perfect flavor. The fry sauce they had was also their special blend and paired perfectly with the fries. This was the day before SB 60 so Ethan and I had some fun banter back and forth about his Seaclucks and my Patriots. Will definitely be back next time I'm in spokane read more

Houston TX Hot Chicken - Spicy chicken sandwich and fries - Chicken Shop Near Me - Spokane, Washington

Customer service could use some improvement and also food wasn't worth the hype. Sandwich was arranged like someone had their eyes closed when they put it together. I don't expect gourmet but the slaw was around the sandwich not on it. read more

A few months ago I tried out Houston TX Hot Chicken. It was a really good experience. When I went in to check out the place the counter girl was just right there. So they have quick service. There was a lot of different ways that they served the chicken. They had chicken sandwiches. I had chicken salad. It was really good. I would like to return there. There were also a lot of places to sit. I like Houston TX Hot Chicken. read more

I found this place when looking for the best places to eat in Spokane, and came across it and was interested in giving it a try since I am a big fan of very spicy chicken sandwiches. Was surprised to see there was a drive thru when I came here. Ambiance is that of a fast-food restaurant. Service was very friendly, patient, and helpful especially because I needed help deciding what I wanted. In the end, I got a chicken at Lift-Off spicy, which is their second spiciest. I opted not to get the spiciest because it is very subjective. I can handle extremely spicy food, but I wanted to see what their second one was like before ordering the spiciest, especially since there is a big jump between the two. I also got their original chicken sandwich which came with chicken, pickles, coleslaw, hot sauce, all on a brioche bun. I got spicy (which is the third spiciest). The lift off was not spicy at first but slowly caught up. It was delicious! The spicy (third spiciest) was actually not very spicy in my opinion. I plan on visiting this place at least one more time and getting both items maybe one at liftoff and the other one at the most spicy level. Overall, this place is a solid spicy chicken sandwich place. read more

I love going to this location. The food is always fresh and hot, the tables are clean, and we get great service. I also appreciate they offer a military discount and I consistently get rewards from the app. The resturant is centrally located so it's easy to get in and out. read more

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Always a great experience at Houston Hot Chicken. Pedro did a wonderful job but checking on us to make sure everything was good.. I'm walking away with a happy and full tummy. read more

The best part about the experience is the vibe and the branding! It was really fun to come here. Now the food was pretty delicious! And the service was good. The price point is what's getting me. The fact that a platter of a handful of fries is like $10 makes me not want to come back here. But overall it was yummy. I don't think it is a high contender compared to other chicken sandwich places around Spokane though. read more

Houston TX Hot Chicken - Chicken Shop Near Me - Spokane, Washington

Very friendly service from Darby! Maybe trust her recommendation and go medium instead of spicy ;)

Our server today was Bri P. Not sure if she was the trainer or trainee but they were both polite. The trainer had patience, and walked the other through the screens. I never really care for the music but we got it to go. Very fast , and soo good. Cheese sauce is always bomb. And my hubby loves the fire. read more

First time here, everything was perfect. Bri and Gabe were so awesome they are amazing!!

Very friendly staff and clean restaurant. I really enjoyed the crispy fries and chicken sandwich. I got the hot spice level and it wasn't hot. It had a kick to it and was good but I'll have to go higher on the spice scale next time. Their house sauce is great, like a fry sauce with a little honey mustard or something. read more

Houston TX Hot Chicken - Classic Chicken Sandwich - Chicken Shop Near Me - Spokane, Washington

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this place is so fire. pedro helped us out and he was very helpful as it was our first time here. I love that they have waffles, the flavor of the waffle was toooooo goodddd. Got mild tenders and there were barely spicy but with amazing flavor. The vibes in the restaurant were lit as well. Super clean and has great lighting. read more

Houston TX Hot Chicken - 2 Tenders & Waffle - Chicken Shop Near Me - Spokane, Washington

Food was great! Love the buffalo! Fries are almost too sweet for me but the customer service is wonderful! read more

Houston TX Hot Chicken - Chicken Shop Near Me - Spokane, Washington

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Mmm mmm mmm We keep coming back, food always satisfies and the customer service is great, I mean employees go beyond transactional communication. read more

Amazing food as always! The staff is very friendly. This is a great place to just chill out and enjoy a good meal. Our server this time was Joshua S. Joshua went above and beyond with taking care of us. Not my first time here and won't be my last. This is my go to spot when I'm in Spokane. read more

First time trying HHC and also my first experience with hot chicken in WA since my spouse and I moved here from LA. I have to say, it was pretty delicious! The chicken was tender, juicy, and fresh. As for the fries, it might have been an off day--they tasted a bit bland and not very fresh. They were okay, but nothing special. I did enjoy the pickles as a nice touch, though! I wish there was an option to substitute the fries for pickle fries or another alternative. I'm not sure if that's available, but I'll definitely ask next time. One small gripe: charging $1.00 for two packets of BBQ sauce (Bulls-Eye brand) feels a bit steep. That said, I'm still a fan. The customer service was great--super quick and efficient. We were in and out in about 5-7 minutes. Would I recommend it? Absolutely! I'd even say it could go toe-to-toe with Howlin' Ray's chicken. I'll definitely be back! read more

Houston TX Hot Chicken - *Fries (side)**Original Hot Chicken Sandwich - Chicken Shop Near Me - Spokane, Washington

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Great, friendly service. The food is very good and the price is reasonable. I come here often

Delicious rubs and sauces with generous portions! I'm a light eater so I always get the kids Meal and sub coleslaw for the fries. My go to lunch under $10 but adult meals well worth it as well. A little warning, their medium spiciness is damn hot in my opinion, but I love that! read more

Well I signed the waiver for the hottest sauce and as expected wicked hot. I ate half my chicken tender. The dipping sauce is really good. Before blowing my mouth out I tried a chicken sandwich with the second hottest sauce and it was awesome. I also tried tenders with the 3rd hottest sauce and it was okay. Overall I enjoyed their chicken sandwich and would do that again. If you like hot food you should give the hottest a go, it was fun minus the heartburn. read more

Houston TX Hot Chicken - Chicken Shop Near Me - Spokane, Washington

I've been to HHC about 10-15 times across 2 years, and every single time has been the exact same experience. it'll be 10/10 chicken consistently, with good portion sizes, but whatever ticketing system they use has to be confusing employees as far as the sauce goes. every time I've been I got the sandwich and tender combo. tender is always perfect. no complaints. the sandwich though, will 100% of the time have sauce on it. it's been like 12 times in a row across 2 locations that I asked for no sauce no pickles, and they always do no pickles, but put the sauce on anyways. I'm gonna keep coming cause the chicken is so good but if you want no sauce, probably just go inside to save time when they put it on. read more

Food was amazing, came out within 5 min of ordering, and service was amazing. Pedro ensured we had a positive experience and even asked us what color lights we like, and he turned them on. If there's anything I know, he went above and beyond. The place is kept clean, and always has vibey music. read more

As a fan of Nashville Hot Chicken I was super excited to try this place! First off the staff was super friendly! Secondly, the chicken tenders are cooked really well, cooked through but still very juicy and tender meat. I wanted to try different spice levels so I got the tenders meal with mild, medium and spicy. The heat levels definitely ratchet up with each step but they are all delicious. Not just spicy for the sake of spicy but still have a smoky flavor. Spicy level is definitely as high as I want to go, she was fire enough for me at that level. I usually like spicy food and enjoyed that level...but I'm afraid of the next two levels. Fry sauce is in point and the shake was perfect for taming the fire beast in my mouth! As far as those complaints about the price, no issues here. I will be going back and well worth the price in my opinion! read more

Houston TX Hot Chicken - If you want to try different spice levels gets the tenders meal and you can try three levels if you want! I did mild, medium and spicy. - Chicken Shop Near Me - Spokane, Washington

We went for lunch on a work day so we didn't stay long, but while we were there it was really enjoyable. The inside is really cool! We loved the decor- even the counter where the check stand was is neat! It was like a marble counter that had res lights inside so it lit up. The menus are bright and easy to read as well, which was great. The service: Everyone was wonderful! The young man who took our order was kind and explained everything for us. He was super accommodating. Same goes for the manager. He was just happy! He seemed like he genuinely cared about us (and everyone) enjoying their meal and experience. He made sure we had everything we needed and that everything came out perfect! He even spent time walking around the dining room to make sure everyone was enjoying their meal and to see if they needed anything. He was really great. The food: I got the cheesey hot chicken sandwich, mild, and a chicken tender, medium. All the food was delicious! The fries were even the perfect amount of crispy! My guest that attended the event got the original hot chicken sandwich, spicy, and the chicken tender, spicy. He also enjoyed his meal, but I will say he under estimated the spice level! Haha. He is Hispanic and can usually take the heat (and he did this time as well), but his eyes were sure watering! lol so beware, when they say spicy - they mean spicy! I will definitely going again to try more of the food!! read more

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Update 2/3/24: Ownership/Manager reached out to me, and explained the systemic issue they are having with their online menus in WA and CA. I appreciate the transparency, and will remove the more caustic comments of my previous review... I'm not a fan of reviewing chains, but the next closest one is 400 miles away, so... While your average lunch here will run you in the mid/high-teen$, you do get a satisfying amount and shouldn't leave hungry. I went with their medium heat, and it had a nice clip without overpowering flavors. And the flavors were good. But man-oh-man we all just can't get away from the use of sugar in sauces in this dang country, can we? That said, younger folks will like the set up--with fancy lighting and thumpin' beats. And the youthful staff were all helpful, happy, and seemed to be enjoying working there. I'm glad we tried it, and on a return visit would probably try the next level, heat-wise... read more

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Good made to order chicken. The service is quick and the staff are very informative. A nice and chill restaurant for something casual. read more

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Darby good chicken good very good service and nice and spicy. Reccomend the loaded fries

Service and ambiance was good, I got the fries and my partner got the nuggets. The fries seemed fresh but the nuggets were dry/hard. Agree with the other person, wasn't terrible but tasted like its been sitting under the heat lamp for 1-3 hours They also brought it out in less than 5 minutes so kinda doubting that it was very fresh. Maybe only visit during more busy times if you care about freshness read more

Ordered a 5 hot. It was inedible. Like a 12 hot. I like hot food usually. This is a disgrace. read more

I used to loved this place...1st it was 1230 ish and I hadn't all day so this is a review from a hungry person! It was disgusting! The cheesey sandwich was a weird slp sloppy mess! The French fries tasted sweet like the spice sprinkles had sugar in it! I didn't even bother with the side nuggets! All for $22. Its a no dog! For me!!! The grocery store fried chicken was better and 1/3 off the price! Absolutely dreadful! I hope i dont throw up...its not settling well! Friendly staff tho.... read more

Ok. So last weekend this hoppin joint had a grand opening complete with the promise of free food and even a hot chicken challenge. The vibe was like that of a movie premiere! Spokane really knows how to turn out for new places. My main goal was to enter the 'Houston, We Have A Problem' 2M Scolville chicken tender eating challenge. While this may sound crazy, I was excited and took my whole family and even invited a friend and his son! Sadly, I was not chosen to partake. Ok, so the line was extremely long but the staff (even some from corporate) were so warm and friendly. Drones were flying, cameras were filming, and many cheers were had. All that before the doors even opened. Once the doors opened, the smell of the chicken immediately hit you. The line moved quickly and hundreds of boxes of free chicken were handed out. You could try Honey Butter, Mild, Medium, and Hot. The latter was in short supply, and offered some heat, but nowhere near 2M! Great opening day. I highly recommend and you must take a look at their glorious-looking shakes! read more

Houston TX Hot Chicken - Hot Chicken Sandwich - Chicken Shop Near Me - Spokane, Washington

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Food is solid - tried their Hot Honey option currently on the menu. And the staff were nice, place was clean. But I have got to a dock them for having their tip default to 15% when they're just bringing food out to your table. read more

The atmosphere and workers are nice. Wait time for your food can be long. Food is a big too pricey. It was around $22 for my meal of a burger, fries, and a chicken strip. The food itself is okay. The chicken is cooked well but there is no flavor in the chicken. A problem more prominent the spicer you get. Its really relying on you eating it with sauce or other things. The fries are also really good. They have lemonade that are good but no refills on those. Its worth trying it to see how you like it! read more

Houston TX Hot Chicken - Front of the store - Chicken Shop Near Me - Spokane, Washington

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I'm sure .they think they're onto something here, but there are literally dozens of places in Spokane that offer (a) better chicken, (b) spicier food, and/or (c) better value. For $13, I got twenty crispy krinkle fries, two scrawny chicken strips, and a pickle. I'm sorry -- two pickles -- that's where the value is, apparently. When I placed my order, the cashier made a very big deal deal about my request for spicy noodles ("are you sure? they're five times as spicy as as our medium." There was nothing spicy about them. I'll admit that I have a high spice tolerance, but if you're going to start with that disclaimer, actually deliver something. The chicken finger I received were tiny, dried out, and lame. On the bright side, the fries were good -- all twenty of them. In a place like Spokane, concepts like "Hot Chicken" are likely to motivate, but there's absolutely nothing special about this place...or its food. Bland, unspicy, and expensive. Fix at least one of these things, and maybe you'll have something. read more

Stopped by for a quick bite while up north today. The service was very fast and friendly. The bathrooms had a code....but I immediately understood why as there was a woman who seemed to be taking a bath in the sink but the staff handled it gracefully without having to cause a scene. The food was fresh and came out very fast. I really liked the seasoning on the fry's. The chicken was fine. It was a chicken sandwich not sure I'd say it was memorable or vastly different than any other place in town but it was good and even the medium had some decent heat to it. The frozen cucumber watermelon lemonade tho was the start. Absolutely delightful. You can even buy a shot of vodka to go in them which I'm sure is fantastic. I'll be back if up north and hungry but not sure I'd make a special trip just for it. read more

Houston TX Hot Chicken - Chicken Shop Near Me - Spokane, Washington

Found this place on the way back to Florida, as I was having a chicken craving and after stopping really enjoyed the food. Overall chicken was nice and thick and crispy. Heat level was definitely strong. Service was good. My only complaint was there seemed to be a lack of AC. If there was one in my living area I'd definitely be back. read more

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I have never had a bad experience, and i go often! The staff is always wonderful, and the food is delicious and consistent every time! The only thing that needs improvement is the packaging of the salads. They are put in a cardboard box that is not sealable on the bottom, with a piece of paper- the paper gets all soggy and mixes in with the lettuce, and the sauce leaks out of the bottom. read more

Houston TX Hot Chicken - Chicken Shop Near Me - Spokane, Washington

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The food is here is so good, we've been back two weeks in a row! The staff is always super nice and accommodating - I have an annoying order - the cheesy sandwich with all the sauces on the side. These sweet people make it without even so much as a wince, perfectly, every time. The chicken is bigger and more flavorful than chik-fil-a too. For fast food, this place takes the cake!!! read more