KFC, NW Blvd., Spokane Looks like they have every bad review they can get. Chicken pot pie has dwindled down to dry and tasteless. Too bad they haven't tried to improve their food...AND SERVICE. ....If I could recommend good food try Golden Corral. read more

Bought a famous bowl a while back and cracked my tooth on their "boneless" chicken nuggets and am never going back.

Cold chicken fingers, no napkins in the bag. Should have checked the ratings before going

I find it weird that KFC is still around. Its food is not Good value. The sides you get with a "family" meal are a fraction the size they used to be, barely a single serving, but clearly marketed as if they're intended to be shared between multiple people. Just overall high prices. Do yourself a favor, steer clear of KFC. In fact I'd suggest skipping all the fried chicken chains since they are honestly all over priced for what you get anymore and just go to your local grocery store's deli instead. read more

I decided to stop by KFC for dinner. I was extremely disappointed by the meal I ordered. The food was cold and dried out. This isn't the first time I received a disappointing meal from your establishment. I will not be back at least not to this location. I spent $39 (round up) for a meal I couldn't even enjoy. read more

I have to agree with the previous reviews, customer service is horrible! To many other chicken places within a short distance to deal with bad customer service. read more

I love eating chicken with my grease. $18 for a 3 piece meal. Potatoes and gravy same instant flavor dried out biscuits.

Such polite employees! Super patient and attentive and the food was fresh!!!!!! I've worked fast food and I know that can be difficult

Worst service ever. Think the girl at counter was on drugs. No hello thanks for coming in just stared at me. I had to start the conversation. Did not ask about sides. Ask for in order delivered as a to go No thanks for order when handed to me Horrible read more

Don't waste your time going. Order 32 pieces of chicken and got 5, half the sides. Manager is unapologetic and really bad attitude.

This location is probably the only one I am willing to go to. The staff is normally very friendly and the dining area is usually clean. We were running late because there was a bad storm here so we didn't have enough time to prepare dinner before the LSU vs Clemson national championship game. This place is a little out of the way but they usually always have fresher chicken ready to go. Fortunately for us when we arrived they had just pulled a fresh batch of chicken and biscuits, so we ordered the 16 piece family meal which the equivalent of 2 full chickens with 2 large sides of coleslaw, 2 large sides of mashed potatoes, 2 containers of brown gravy, and 8 fluffy biscuits!! Fresh chicken with friendly and fast service makes this the only location we do enjoy going to and we made it on time to watch the game!! read more

KFC - Fluffy biscuits just waiting for some butter and honey! Yum!! - Fast Food Near Me - Spokane, Washington

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This review has nothing to do with COVID circumstances and everything to do with customer service and listening skills. No other cars in drive thru.. we ordered a 3 piece chicken (no meal) with sauce and confirmed it TWICE ... along with other food. She confirmed when we got to window. Got home and opened up a 4 piece chicken WITH meal ...no sauce (we were over charged) ..this felt expensive I had thought! ?? ..I tried to call and communicate the error and was hung up on twice. Nevermind then.. we won't go back. read more

Ordered from door dash, the first time the order was wrong. We were able to get credit from door dash and reordered the same thing for it to be wrong with the same wrong items again. We tried calling to see if there was a system error going on but no one answered. Wish there was less than 1 star. read more

Jazmond, you're a complete idiot, in the nicest of words. drove all the way to kfc from indian trial to get two simple famous bowl with the chicken on the side, and of course i get home with no chicken not to mention i got charged for it as well. not just jazmond, but this kfc is just always screwing up my orders. i'll most likely not be going back even if it takes driving further. read more

KFC - Fast Food Near Me - Spokane, Washington

Horrible. 3 weeks in a row I've gone through the drive through to get an original recipe breast. Twice at 9-915 pm and once at 830 pm. Each time I've been denied as "we stop making that at this time". Seems like going to McDonald's and being told I can't get a Big Mac or no tacos at Taco Bell. I'm through with this place. read more

Truly horrible location!!! Ordered $20 fillip original recipe, mixed white and dark. Get home to find all dark meat or as I refer to it scraps! Called store and basically received a "really don't care!" Did find out that if you order carry out thru Grub Hub , you get a mixed bucket for $20 and this store receives less money for same order! I believe in supporting local but this establishment is not local! read more

I had never eaten KFC before, and had a craving for fried chicken one night. I stopped by this KFC drive thru and ordered the classic fried chicken and a side of cole slaw. When I got home about 5 minutes later, I was absolutely shocked to find that the chicken breading was soggy - like it had been fried much earlier and left sitting under hot lights or in a container too long, and the chicken itself was dried out. On top of that - get ready for the gross part - when I peeled the soggy skin off to try and salvage the chicken inside for my dinner, I saw a place where the chicken hadn't been "plucked" properly. Now, I am a sometimes-vegetarian who doesn't eat meat about 80% of the time, I enjoy meat every now and again. I must say, the experience with this chicken was enough to ALMOST turn me towards full-fledged vegetarianism. This meal was over $9 too! The cole slaw was excellent, however. I took the KFC survey on the receipt and at the end, expressed my displeasure with my meal. I did not get a response even though I did tick the "would you like us to contact you about your experience" button. So, I did what gets any company's attention and I posted about it on their Facebook page. I got a response in under an hour! I was given a specific email address and asked to email them about my experience. I did, and was then told that the local KFC would give me a call. When the manager did call a few days later, I was out - so I called back when I got home. I was told the manager was too busy to come to the phone, so I left a message. I never did get a followup call, so I called again - to which I was asked what it was in regards to, and when I told them, I was again told the manager was too busy to come to the phone. By that point, I had spent way too much time and effort getting any response from KFC, so I left it alone. I believe that good customer service reduces the effort that the customer has to make in order to be satisfied. I have done 100% of the work, and KFC has done nothing. Now I am doing what any disgruntled customer would do - writing a negative review on Yelp! I do not recommend this restaurant - both due to the quality of the food, the price, and the horrible customer service. read more

Absolutely the best spicy chicken sandwich I've ever had! Great job staff! Great job KFC! KFC for the win!

Called in an order and when I went to pick it up the chicken wasnt ready so I had to wait 10 minutes for them to cook chicken. I thought if I called it in it would of given them enough time to cook what I needed and then the employees gave me a hard time saying they are doing the best they can I dont recommend this one. There are other ones that give better customer service and not as long of a wait read more

I went here at 530pm they were out of light meat I told them dark was fine, I got the 20 dollar fill up, comes with two mashed potatoes, biscuits, and 1 other side. They didn't have green beans so I got baked beans. I asked when I paid for bbq sauce, she got my bag ready and I was in my way home. I didn't have any sauces, the chicken was literally soggy, and I didn't have gravy for mashed potatoes, so disappointing. I tried to call the store a couple times but no one picked up. Epic fail. read more

This place is a favorite. I like the hot wings. They also have a Long john Silvers, where i like to get the cod. Friendly staff too.

Second experience of takeout. Drove home to no side dishes and only half the sandwiches I ordered. Spoke with manager. He is sorry. Two bad experiences and I'm done. read more

Sorry guys but your hot wing are not hot or wings. They are just little drumsticks that are fried. Very disappointed. Also there was no sauce on them. Come on man!!! read more

I called to place an order. Since I'm not from here, I wasn't aware that they use a call center to place all call-in orders. They told me it would be a 25 min wait for my order. No problem. I get there, and they aren't even open!!! They are closed for remodeling. I call the order center and they said they had no idea as no one has called to let them know. I head to the other one on Division and of course they couldn't accommodate my order, so I left with food we didn't even want. I asked the name of the owners and they wouldn't tell me. NEVER AGAIN! There are far too many options than to eat here. read more

Terrible. Got the Cheetos burger and they didn't even put a top bun on it. Forgot my Mac n cheese. Also ordered two pieces of chicken and they where gross old and soggy. Don't waste your time here! read more

Ordered a 10 piece family meal, extra crispy chicken with two sides of potatoes and gravy. One piece of my chicken was mostly a serious chunk of fried batter that I couldn't even eat, but otherwise it was really good! I usually am not a huge fan of KFC anymore so we rarely get it, but this time it pleasantly surprised me. Chicken didn't taste like it was old, it was actually extra crispy, and their potatoes... Well I could eat those any day. Those never let me down. The girl working at the window was super nice too. All and all just a good experience! Oh and their free half gallon of lemonade was amazing too. read more

I have had some pretty bad luck with fast food but this visit to kfc took the cake for experiences recently we go to order original chicken for the 20 dollar deal and they are completely out of white meat ! So we settle for dark which is not what we wanted at all but went along with it then no green beans as a side for an option ! When we get home with it all of our dark meat is soggy and pretty nasty looking we only we only received one gravy for two large potatoes not nearly enough ! We asked for side sauces for the chicken but they also had not made it to our order apparently... so we go to call to see if we can clear it all up and surprise no answer I love some kfc on a Togo food night but not sure returning or at least to this location anytime soon or at all. Overall it was a horrible experience even for the crap service most fast food joints offer around town.. the colonel would not be proud read more

Ordered the Honey BBQ Shredded Chicken Sandwich and it had bones still in it. Disgusting. I knew as I watched them scoop the slop on top of the bun that I had made a mistake. read more