The team at Done-Rite arrived on time and resolved all of the issues we were having (shower valve…read moreand slow drain). Their pricing was very transparent, and Jon and Victor also did an amazing job explaining everything they were doing! When they were doing drain snaking, they also provided useful advice on preventative maintenance! Overall, our experience with Done-Rite Plumbing was very satisfactory compared to various other plumbers that we have hired in the past. I highly recommend Done-Rite Plumbing.

I called to schedule hydrojetting service, and while I wasn't in a rush, they were able to send…read moretechnicians out the very next day. After calling several other companies in the area, I found their pricing to be competitive. At the time of writing, they charged $850 to hydrojet both the main line and kitchen line. I also appreciated how fair they were with pricing. They realized that upon arrival the kitchen line clean out was inside the house, and noted that this would normally cost more due to the additional setup and cleaning involved. Despite this, they honored the original quote and did not increase the price. Our technicians, Logan and Bradley, were professional, respectful of our home, and careful not to damage anything or leave a mess while efficiently completing the job. What also stood out was the honesty. There were no high-pressure sales tactics or attempts to upsell additional work. Instead, Logan gave us a straightforward assessment of what to watch for in the future and walked us through potential options and their ballpark costs. This was a stark contrast to another plumbing company I had used previously, which told me I needed to replace the entire main line. Logan showed me the camera footage and confirmed the main line was actually in good condition and that he did not anticipate any significant work needed. Their honesty, professionalism, fair pricing, and respect for our home were much appreciated. I would highly recommend them to anyone looking for reliable plumbing services.

This is the second time I've used Orange County Drains, and both times it's been for pretty major…read morework. I honestly wish I could give more than five stars. This is my 2nd job done with them and the 2nd time I have had major work done. This time they installed what was basically the plumbing for a brand new bathroom, including a sewer line and drain install--and they completed it in one day, which is phenomenal for the scope of work (this included breaking concrete and the repair. They did it with the utmost care and diligence, and they checked (very) important details along the way so everything fit and functioned exactly the way it needed to. Huge shoutout to Moe, Izzy, and Jay--they absolutely kicked ass!! They communicated clearly, incredibly respectfully and they showed up prepared, work clean, and operate like a truly solid team. I especially want to call out Izzy for his knowledge and problem-solving. He did thoughtful, focused and quick troubleshooting around placement and fit, explained options clearly, and made sure the plan was right before moving forward. He is a truly skilled individual. I also want to recognize Bryan, who was diligent about walking the job, collaboration regarding my options and accommodating my schedule. I've hired multiple plumbers over the years, and I've never had a crew this professional from start to finish--from Bryan, who provided the estimate and details with a real understanding of what I needed, to the owner, Sean, who stands 100% behind the work and stays engaged and did outstanding work along with Moe on my previous jobs. The level of workmanship, communication, professionalism, skill, trustworthiness, respect, knowledge, customer service and follow-through is outstanding. This was a word-of-mouth referral, but I felt I needed to leave a review because I know how hard it can be to find good, solid work. If you're looking for a plumbing team you can trust for bigger jobs and smaller jobs, don't hesitate to call Orange County Drains. They are awesome!!

The pricing is fair. Not the cheapest but not the most expensive either. Just a good fair price…read more Izzy and Jay did a fantastic job. They went above and beyond to clean out my plugged up deck drainage system and the entire rest of that part of the yard drain system, all the way to the street. There were so many roots but they got them all out, even when it meant getting down and pulling out roots by brute strength. When they were finished they cleaned everything up and didnt leave a spec of mess. I would give them 6 stars but the ratings only go to 5. They will definitely be my go to again if I have any drain or sewer problems.

This is the second time I used Clean-Out Kings. Bobby was great both times. He found a leak in my…read moreupstairs toilet the first time and replaced the wax ring. I had another leak and he came by within a couple hours. I couldn't find where the leak was coming from but he found it right away and took care of it. It's stressful having an older home and plumbing issues will arise but great to know that Clean-Out Kings are dependable and affordable.

We thought this is the same company that we were happy with. But it's not…read more We asked to fix dishwasher which clogged not to drain well. We don't have much time, we already decided to receive service that we mentioned to them. We were surprised that the fee was $460 for just resolving clogging. But he said the parts need to be replaced and it cost so high. Only my husband at home, so he paid. But after that we asked if this is reasonable to other plumber through our landlord, then they said the parts were exchanged a year ago and didn't need to replace this soon. They charged exorbitant fees. We were so shocked and disappointed that we paid unnecessary high fee. Be careful. They will estimate unreasonable when they think you don't know the market price. I try spreading this to my neighbors and friends for not waist money. And never go without having several place to estimate.

Last minute service requested and these guys came quick. Super cool guys, efficient service ,…read moredefinitely recommend. Quality work and great job explaining the process

We had a backed up sink and Chris came to check it out and gave me the options upfront with price…read moreranges. He explained the issue and snaked our pipe. I will use this company again!

Ivan was very punctual, very professional and knowledgeable. He discovered the problem in a short…read moreperiod of time. I highly recommend him.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Incredibly impressed with Jose and his honesty. Arrived to my business on time to fixed a problem…read morewith my toilet which was not flushing properly. Come to find out only a simple adjustment was needed, so he did not even charge me for the travel and time. He could have lied and I would not have even known. Called him a second time for another job well done...

I hired this company for what was originally a laundry room plumbing alteration. The contractor I…read moredealt with throughout was Jose Romero. The job then escalated into a slab leak repair and a whole-house repipe, and despite paying $6,950, the work was never completed. Fair warning about how this operation works: Jose comes across as a genuinely friendly, likable guy. That is exactly what makes this situation so dangerous for homeowners. The friendliness is how the requests keep coming, a couple more days, a little more money for "parts," framing the work like he's doing you a personal favor, while the total climbs and nothing gets finished or documented. The pattern throughout the job: * The timeline kept extending. I was repeatedly told they needed "a couple more days," then more money, then permits, which were never actually pulled. No permits exist for the repipe work done at my home. * The majority of the hands-on work was not even performed by Jose himself. It was done by his daughter's 22-year-old boyfriend, who Jose said he was "training," while Jose sat in his truck and only came in when he "needed" to be there. So the work I paid nearly $7,000 for was largely performed by an unlicensed trainee with minimal supervision. * I asked multiple times for an invoice, receipt, or any documentation of parts and materials purchased. Every time, I was told "I'll get it to you." To this day, I have received nothing, not one receipt, for nearly $7,000 in payments. * Communication was deliberately steered toward phone calls. Requests to handle things in writing were avoided, which I now understand kept there from being a paper trail. * Payments for "parts" were requested along the way, always framed as though the work was being done as a personal favor to me, while the costs kept climbing. The licensing issue: Before the last payment, I asked Jose Romero directly, in person, whether he was licensed. He told me yes. Only after the work stalled did the real story come out: he does not personally hold a contractor's license. He operates under a friend's license through what he calls a "sister company," and says he's still in school to get his own license. In California, a contractor's license cannot be borrowed, shared, or used by an unlicensed person regardless of any business partnership. I confirmed with the CSLB that no valid license covers the person who actually performed and collected payment for this work. The money: After the job stalled, I had multiple licensed plumbers independently inspect the work. Every one of them estimated the actual value of the labor and materials at $500-$750 total. I paid $6,950. When I asked for an accounting of where the money went, none was ever provided, because no invoices or receipts exist. I've had to borrow money from family to hire a licensed, permitted plumber to redo the work correctly. Where things stand: I have filed/am filing a formal complaint with the California Contractors State License Board and am pursuing recovery of the funds, including through small claims court if necessary. Everything stated here is documented in text messages, Zelle payment records, and written assessments from licensed plumbers. My advice to anyone considering this "company": 1. Verify the license yourself at cslb.ca.gov, don't take anyone's word for it. Check that the license belongs to the actual person doing the work. 2. Get every quote, change, and payment in writing. Refuse to do business by phone call only. 3. Never pay more than California's legal down payment limit (10% or $1,000, whichever is less) before work

On time, quality work, professional employees Very good…read morecleanup when finished. I found the company reasonably priced.

I had a water leak at my water meter…read more I called and received a text asking what I needed. We commacted though text. He told me he could have someone come by in the morning. Next morning a guy showed up and fixed the leak. I was at work so I received a text about the bill and paid though venmo. I was very satisfied.

Our outdoor faucet was old and finally gave out. Ricardo was able to come out the next morning and…read moregot it fixed right away. He was very punctual and communicative, explaining what he was doing every step of the way. Thanks for the great job done, Ricardo!

Ricardo from JCL Plumbing⁠ did a really great job. We originally called for an emergency leak…read moreissue, and he was very professional, patient, and detail-oriented throughout the whole process. He replaced the garbage disposal, installed our new kitchen faucet, replaced the leaking main valve for the refrigerator water line, changed an old outdoor faucet, and also thoroughly cleaned the kitchen drain line with an air jet system. He took the time to explain everything clearly and showed us the debris that came out of the drain. Most importantly, he did the work carefully and made sure everything was checked properly before leaving. The new disposal is very quiet and everything is working great so far. Thank you Ricardo for the hard work and professionalism. We really appreciate it.