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    Hudson’s Autos

    4.0 (4 reviews)
    Open 10:00 am - 5:00 pm

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    Christian Brothers Automotive McQueen and Guadalupe

    Christian Brothers Automotive McQueen and Guadalupe

    (57 reviews)

    The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

    I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

    Brown & Brown Auto Center - Porsche Cayenne

    Brown & Brown Auto Center

    (3 reviews)

    excellent service, great price and help after purchase..very rare. I am an ex Toyota salesman and…read moreI know how awful some dealers can be. From the first call to the delivery these guys went above and beyond. CARFAX, yep,pric, great rate financing and a sweet service contract which I never get, but it's a Porsche . also I checked their lot, all of the vehicles had clearly marked prices, what a time saver. HONESTLY I never give car dealers great reviews

    RUN, don't walk away from this dealership! We bought a…read morevehicle in late August and in the last few days have discovered significant issues. We were told there was only a 15 day warranty (we opted not to pay for an extended warranty because the inspection came back solid, or so we were told, so we didn't think and extended warranty was necessary), and while we were given a number and told to "call if we had any issues", we thought that nothing could be done as it was past the 15 day mark, and if the car was overheating within minutes, I don't think it would have made the 14 mi drive to the dealership. So we chose to take it to our trusted mechanic that we've used for years, plus our mechanic opens at 7am so my husband could still get to work on time. Telling me that they'd have had a mechanic meet us at 9am, as if they'd be doing us this big favor (because they open at 10am) isn't exactly a solution. Come to find out, the car needed $4400 worth of work, majority of which could not have just popped up out of nowhere in the less than a month that we've had the car. So if the car was fully inspected before purchased like we were told that it was, there's no way they wouldn't have found these things. When I called and spoke to ownership, they were more focused on blaming us for not calling them first to "give them an opportunity" and for "choosing" to take it to another mechanic. This car never should have even left the lot in that condition and yeah I yelled at the guy on the phone (but not right off the bat-- I really tried to be patient), mostly because I was frustrated that he kept talking over me, interrupting me, and using the same useless, blaming phrases over and over when all I was asking was how we move forward from here. The only solution offered during that call was that I should call our mechanic and have him put back together what he'd already taken apart. But then in addition to the cost of that labor, we'd also incur the cost of a tow truck, because it would not have been safe to drive in the condition it was in. And here's the thing. There's all these positive Google reviews saying how friendly they are and how good their customer service is. But those are happy customers. Everyone loves a happy customer. It's how you treat a disgruntled customer that counts and that is a necessary skill to have if you're going to own a business. Take this as a learning experience, because if you treat customers like that, especially an unhappy customer seeking a realistic solution, I wouldn't refer my worst enemy to the business. Last Friday (it's now Tuesday), the owner told my husband that he would look over an itemized bill from the mechanic we took the car to "see where we're at" and "might be able to" reimburse us for anything that their inspection should have caught. He took days to even send his email to us for us to forward the itemized bill and has since been dodging our calls. I want to re-state that this was the same person who was swearing up and down that he "could have been reached anytime, day or night", and now won't answer our calls or texts.

    Berge Mazda - Matt and Trent, our go to guys at Berge Mazda!

    Berge Mazda

    (218 reviews)

    I recently had my Mazda serviced due to several premature component failures, and I can't express…read morehow grateful I am for the outstanding support I received from my service writer, Theresa Huard. From the moment I arrived, she treated my situation with urgency, respect, and genuine care. Theresa took the time to listen, document everything thoroughly, and advocate on my behalf when it came to the goodwill warranty review. Because of her persistence and professionalism, Mazda approved the repairs, and the entire process was handled seamlessly. It's rare to encounter someone who truly goes above and beyond, but Theresa absolutely did. Her communication was excellent, she kept me informed every step of the way, and she made what could have been a stressful experience incredibly smooth. I highly recommend working with her -- she is a tremendous asset to the dealership and to Mazda customers.

    We went on KBB to find out an approximate value on our vehicle. Donnie with Berge Mazda, reached…read moreout right away. We scheduled an appointment there, and met with Trent and Matt to discuss selling our vehicle to them. Our experience was pleasant, no pressure, and professional! These two guys were easy to deal with, and we feel we got a fair price for our vehicle. I would definitely consider doing business at this location next time we're in the market for a new vehicle! I would also highly recommend this place to all our friends! Thanks for a Great experience Trent and Matt!!

    Hudson’s Autos - car_dealers - Updated May 2026

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