Update - August 2020 - YURI is still amazing. Recently needed my unit replaced. Pricing was very fair, but more than anything i was comforted that it was Yuri and his wife installing the unit. Work was completed quickly and on a schedule that worked for me. He went out of his way to locate the parts for the install - this way my family wouldn't have to wait a few days for a shipment. OrIginal - August 2017 - YURI IS AMAZING~!~!~. Our AC blower would not start up on the night of July 3rd and with two young children during a heat wave I was very worried. We called a few places and most either said they couldn't make it out till later in the week or didn't even return our calls. YURI called back within 20 minutes and was helpful on the phone working with us on when he could come by. He said he would come JULY 4th (YES ON A HOLIDAY) between 9am-12pm. He showed up at 8:15am and was appreciative of the opportunity that we called his company. He started to diagnose the issue and explained each step and answered all my questions thoroughly. He provided multiple options on how to address the issue (blower motor capacitor was faulty) - from just replacing the capacitor or replace the blower motor due to the age of the unit. He didn't try to push any one option - but he recommended what he thought would be the most logical and cost effective option (replace the capacitor -80$) and replace the blower motor (~400$) if/when it fails. Like most people you'd expect someone to take advantage of a family in a bad situation (I.e., family without an AC during a heat wave). But not YURI - I already plan to schedule another service call with him to do a routine system check up on the entire system. I would definitely be recommending him to friends and family. read more

My wife and I were having issues with our cooling system blowing warm air this summer throughout the worst of the heat and humidity with 2 small kids in the house. After having difficulties with our home warranty company for a couple of months, we decided to we had enough and searched for help. I called Yuri because of his great reviews on here and was not disappointed. He was very flexible with his times so we did not have to wait long for him to come by the house, diagnose our system, and make recommendations for us. I can't say enough to express how much I appreciate Yuri for taking the time to genuinely talk with us, you will not find someone more honest in this business anywhere. We also had some old rusted ducts above our furnace which he was also able to replace in addition to our system, he is very handy! Yuri and his wife spent 2 days in our house installing the new system and replacing the bad portions of our air ducts, we are very pleased with the quality of the work and how well our air conditioning is working now. We were offered a very reasonable price relative to what would be asked for elsewhere. We would certainly request Yuri's services again in the future and recommend him to our friends and family. If you are reading this review and having issues with your HVAC, there isn't a need to look further. Do not hesitate and call Yuri, you will be happy you did! read more

A fiend of mine recommended Yuri Salas after I found water coming out from the HVAC closet. I called him trying to make an appointment for the same day. He said he would include me in his schedule and the diagnostic fee would be $89, which seemed reasonable to me. Then he said, I'm going to ask you a few questions, it might be something simple and you might be able to fix it without me going there. He spent the following 30 minutes giving me instructions to inspect tubes and pipes, sending him pictures, and finally, there we found where the water was coming out, a tube out of place. He then gave me some tips to clean up the pipes and how to drain the water. All this at no charge. He was very patient and very kind. I'm so surprised that he took time from his work schedule and help me when he could have made some quick cash. Money wasn't important, as it was to help a stressed client. I usually call Sears for my HVAC, but now I'm sure that I have found a competent and honest person that I can trust in Yuri Salas! read more

Yuri saves the day again! I cannot say enough about the honesty and integrity of this man. I found out about Yuri through my community message board and I am so glad that I did. I have used Yuri on more than one occasion and he never disappoints. He installed a whole house steam humidifier for me last Winter. I also referred him to my Sister and he helped her out without taking advantage. I am renting out my townhouse and my tenant called me the other day to tell me the heat wasn't working. Yuri met me a few days later and fixed the problem in less than 20 minutes and the heat was back on. Could have probably told me some expensive part needed to be replaced like some other companies would, but not Yuri. Thats not how he rolls. He is truly one of the most honest men that I have met. He is reasonably priced and he is extremely flexible on time. I would highly recommend Yuri to all my friends and family and I look forward to using his services again in the future. read more

My heater was not working and I called a few places to schedule a service. Yuri returned my call within a few minutes and offered to help over the phone to see what was wrong first or he could come to my house for service if I am not capable. He gave steps by steps to troubleshoot and I was able to identify that the gas valve was failing. He also suggested where to buy and what tools I need to replace it. It took a couple days for the part to arrive. I was able to disconnect the gas pipe but could not remove the pipes attach to the valve, it was very tight. I called and he offered to help again so I bring it to his shop and he removed it. I am able to install the new valve and we now have heat. Yuri is friendly, very knowledgeable and a great helping resource for the community. He is on my high list for recommendation to family and friends for any HVAC issue in the future. Thank you very much for your help and I learned a lot to troubleshoot and understand my heater now. read more

I can't say enough nice things about Yuri and the service provided. My electric bill has been waaayyy too high the last several months and I wanted to make sure my furnace was running efficiently in order to narrow down the problem. Called Yuri on a Monday afternoon and he was at my house at 7am the following day and would have come earlier if I wanted him to! Fortunately (or unfortunately depending on how you look at it with the power bill situation), there is nothing wrong with my furnace except maybe the capacitor could run a little more efficiently. Yuri then proceeded to explain to me how to replace the part myself and offered to walk me through it over the phone so he wouldn't have to charge me for another visit if I decided to replace it. This was by far the best service I have received when it comes to home maintence of any kind. I will be calling Yuri for any and all of my HVAC needs in the future without question and you should, too. read more

Our furnace stopped working, so I looked to yelp for a good recommended HVAC contractor and decided to contact Yuri. It was the best decision I could have made! Yuri was prompt, courteous, responsive and most importantly... HONEST! Yuri spent 30+ minutes of his (free) time on the phone troubleshooting the problem with my husband. He didn't want us to pay for him to come to the house if it was something we could fix ourselves. As it turned out, we did need him to come and we appreciate how he showed up after working hours to fit our schedule. Yuri was incredibly efficient in locating the exact problem and had our furnace working within 20 minutes. He is a consummate professional and gentleman that knows HVAC inside and out and it shows! If you need service or repair for your HVAC, your search stops here. Yuri is your guy. We are customers for life and will recommend him to everyone we know. Thank you, Yuri!!! read more

I looked online to find an HVAC mechanic on Saturday morning around 7:10am. I called Yuri about 7:15am and by 8:00am he was there. Yuri and his wife was very professional, honest and knowledgeable. I had mentioned to him over the phone that I was smelling something burnt coming from the vent of my HVAC unit. He explained to me on the phone that perhaps an insect had gotten into the HVAC unit and I should wait for a day or so until it burn itself out. I said to him I will feel much better if he came out and checked the unit out because I was not feeling safe running the unit. He came and opened the unit up and found a mice charred in there. Thank you so much for your prompt service and excellent work. You just got a new customer for life. Yuri I will be sure to let my family and friends know about you and your company. Keep up the great work and many blessing will always come your way. read more

My AC unit broke down on one of the hottest days. I found out HVAC/R Intelligence via online search. First, I read reviews and with almost all of them being 5 star I was bit apprehensive about it. But decided to call them anyways and left a message. Yuri called me back within half an hour. He agreed to come and check the unit same day even though it was late evening. Yuri and his wife came the same evening, quickly diagnosed the problem and explained to me about the cost upfront. They fixed the unit in very short time. He also checked for freon in both the units and told me that showed me the meter reading that the refrigerant levels are fine. They are very honest technicians. Yuri did not try to sell me anything extra and provided excellent service. Extremely happy with his service and I will not hesitate call him again in future! read more

When my furnace motor went down, I called Yuri, and he was right on top of the problem. He came, did an analysis, knew exactly what was wrong, and offered different solutions to the problem. A massive snow storm was coming on a Tuesday. I called on a Saturday, and he said that all the stores are closed until Monday, but he'd do his best to install it before the snow storm comes. Monday morning comes, he finds the part and gets installing at 10:45am that very day! Amazing! Not only does Yuri know exactly what to do, but he provides the best customer service. When you call or text him, he will always get back to you in a timely manner. If I had any questions or concerns, I knew that Yuri would be there every step of the way! If you have HVAC issues, call HVAC/R Intelligence and ask for Yuri. You will happy you did. read more

I had a water leak during the summer in the HVAC system resulting in flooding that damaged the basement hardwood flooring. Yuri was very responsive, even though I contacted him at almost 10 pm. He was able to come out the next day and diagnosed the problem as the AC unit having a coolant leak. This resulted in ice accumulating in the p-trap. As a consequence, the waste water was spilling out. Since the unit was under warranty, Yuri and his wife picked up the replacement unit and even covered the cost out of pocket as a result of confusion with the AC company. He came around 8 pm to replace the unit and was able to get the AC back on. It had been a miserably hot couple of days, but I couldn't have been. happier with the service. This is a great local, family-run company. read more

Yuri and his wife are the best. I've been calling Yuri for advise since last summer for some issues with my HVAC. He was always very patient and tried to help me out through phone without any charges. Last week, our AC stopped working so he came over to deliver the contract for us to sign before he can order the new machine. Then a miracle happened, he did a check up on the fan and fixed it in 5 minutes. He was being honest telling us that it can stop working again but we should not feel the pressure to get it replaced immediately just because he was here. He said we can just give him a call when it's out and he will get us a new one as soon as he can. The best HVAC contractor I've ever met and he is very professional and knows every parts of his job. Highly recommend! read more

Yuri Salas is simply the best. I cant recommend him enough. Last two days have been the coldest days of the winter. I arrived home from work and the house is freezing. The Boiler isn't working and I have a young daughter, and elderly mother and a puppy to take care off! I called Yuri. I know he lives far from my home, but knew he would get me out of this one some how! And he did! He told me exactly how to to light the pilot of the boiler. Step by step, giving me the confidence I needed through out the process. I avoided paying huge amount of money for an emergency visit at 9:00 pm. He is a person of integrity and a great empowerment coach! Its why I trust him with all my HVAC related issues/maintenance/replacements. I know he has my best interest in mind. read more

I had an unexpected surprise when my AC started pumping out warm air and the outside temperature was 90+. I didn't really know what to do but when I called Yuri he walked me through checking on the easy fixes. He did this over the phone at no cost and was so nice. I ended up having him come out to check everything out after none of the easy solutions fixed the problem. He showed up right on time and understood that I was finishing a call before I could come downstairs. It took me about 5 minutes to show up and he had already fixed the problem which ended up being an easy fix. He could have told me that I needed an expensive part or replacement but he just charged me for the service call. Thanks so much for saving us from the heat! read more

If you're looking for a friendly, professional, and efficient HVAC team, I highly recommend Yuri and his crew. My AC was blowing room temp air and I wanted to get it fixed ASAP before the weather got hot. Yuri was able to offer me advice over the phone and came out to my house the next day to diagnose the problem. I could tell by first impression that he was very knowledgeable and I also valued his transparency/honesty. He identified the problem, obtained the parts needed, and promptly fixed the broken unit. It's apparent that he tries to go above and beyond for his customers. I hope I don't need to call him again anytime soon, but if anything else goes wrong - he is the person I will call in the future! read more

I received outstanding service from Yuri and Elaina of HVAC Intelligence. I called because the heat pump AC was blowing warm air. Yuri examined the system and diagnosed the problem, taking time to explain what he was looking at and why. After explaining the issue and solution, he performed a straightforward short-term fix, giving me time to consider the longer term solution and other options regarding an unrelated issue I had inquired about. He spent plenty of time discussing with me the ongoing, non-urgent issue I'd also been having, patiently listening and offering considerations without pushing any options. For all that, I was charged only the affordable service call fee. Impeccable work ethic! read more

My A/C unit was blowing just air. I was afraid that we needed a new system. We called Yuri Monday morning and he was here by 12:15 that afternoon. Thankfully, it was something minor that needed to be replaced. Yuri is honest and timely. Not only will I use him again, I will recommend him to friends and family. I'm a very happy, satisfied customer! Year update: Yuri to the rescue once again! My A/C went out again and Yuri came over that very next day. He temporarily fixed the problem but advised me to replace a part in the near future. I love the fact that he doesn't try to get as much money out of his customers as he can. Based on that alone, his business will go far. I'm a lifetime customer. read more

I live in Germantown, MD. Im not from around here , but i always like to know someone i can trust when fixing my things, Yuri is that kind of guy. A couple days ago on the last two hot days of the season, my AC stops working. I called a few places, but no one could be here the same day. I called yuri and he said he could be there in an hour. After a few hours I realized I texted the wrong number, so I immediately texted him back around 1pm. And he said he was booked for the rest of the day, but he could be there at 6:30 am the next day. At 6:28, he pulled into the driveway! And he was finished by 730am. Unit runs excellent now! And i will always call him in the future if needed. read more

From our first conversation Yuri was so helpful! He helped me to troubleshoot possible reasons why my A/C wasn't blowing cold air before he confirmed an appointment. He didn't want me to have to pay for his visit if it was something simple that I could check myself. He was also open to texts and sending pictures and model numbers that way. I was really so thankful that he was able to come by during an off-peak time since I work long hours. Within 15 minutes he fixed the issue, explained what the problem was and gave me a few recommendations on what to look for in the future. I'll definitely refer him to everyone I know and use him whenever I have an issue. Thanks Yuri! read more