I was having a hard time gluing my rearview mirror back onto the windshield. I called this place to…read moreask if I could pay to have it fixed. Jeff walked me through the proper steps to fix it on my own instead of paying him to do it. Thanks to him I was able to get it back on. Thank you Jeff. I appreciate you for taking the time to help me.

Oh yeah, this guy is definitely the man to call if you're broke down or you need some repairs in…read moreyour car, don't have to go into any shop, he comes to you, makes like so much easier when you're as old as I am and the prices are pretty doggone good especially when he has to drive to you. Quality work good value. I recommend this guy. He's pretty good pretty damn good I say my car is still running like a champ. Thank you at your service.!

Matt and Johnny are honest and trustworthy professional Auto Mechanics. Excellent customer service…read more Took me nine years of living in Vegas to find them. They give an honest estimate for the job with a great 2 year warranty.

A very quick respond and great price! Easy to comunicate…read morewith will definatly call them again.

The staff at this car service center is incredibly kind and attentive during the check-in process…read more They pay meticulous attention to detail and ensure that your car receives the best possible service. Each product they offer or use is reliable while remaining affordable.

Went in for a smog check and a brake pad change and the family was very thorough in letting us…read moreknow that my brakes were really bad. Not only did they prevent me from being in danger, but they fixed it the same day within a couple hours. Great Family and highly recommend

My tire blew out and the workers here were very accommodating. After looking at my car they did not…read moreupsell me on a tire. They were out of the tire but the worker went and got it from another location. He even apologized that it took longer than he originally said. The workers erred very friendly and helpful. I will definitely be coming back

This is my 2nd time to the shop. This time, I asked if theyd be willing to install a Timing Belt…read moreand Water Pump kit I bought for my 2001 Lexus RX300. Bringing your own parts is unusual (a bit like bringing your own food to a restaurant), but I wanted this specific OEM Japanese kit installed, and offered to pay any additional fees if they required. But they said no problem. They took a look at the kit to assess if it was complete, installed it in a day, and even packaged up all the old parts they replaced back into the box that the new parts came in. That is exceptional service and professionalism. I highly-recommend this shop. Thank you.

The owner came to our home and fixed our brakes. He came as promised and delivered. We are now back…read moreon the road again. Thank you so much for helping us. I will definitely call him again to fix the other vehicle's brakes. I will tell everyone about his excellent work.

I thought he was doing a good job. He said he was fixing my problems. He said he had it figured…read moreout. I bought parts and he came over and replaced all these parts. I hired him for four things. The first problem - my car smells badly of gas. He changed the gasket on the fuel pump that is under the backseat. My car still smells like gas. The check engine light was on. And my car sort of starts up slowly. He put the diagnostic tool on the car and it told him to change the thermostat. So I bought the thermostat. He replaced it. Unfortunately, The check engine light is still on, and my car still does not start up normally. It takes turning over many times to start. The third thing I hired him to do was to fix the car vibrating when you hit the brakes at higher speed. I test drove it after he finished the work, but I guess I did not bring it up to high enough speed to feel it vibrate. He basically lubricated the brakes and he said that should take care of the problem. But it did not take care of the problem and the car still vibrates. He claims that he did good work because he lubricated the brakes. But he did not fix the problem. The fourth thing I heard was change the rear camera. That works. one of the three things that I hired him to do, does work better. Now he's over here arguing with me that he did all this work. But he can't seem to understand that he didn't actually fix three of the four problems have. Basically, I paid him almost $500 to do a bunch of work that solved almost none of the problems that I was having with my car. Somehow he feels justified that he actually did some work so he feels like he earned his money. But I didnt hire him to do random work, I hired him to fix problems. He does not seem to understand that.

First off, the response was almost immediately. I scheduled my appointment with a nice…read moreprofessional gentleman with ease. The mechanic arrived and was very professional. He examined my issue, went to get part and was done with my vehicle very quickly and efficiently. I am proud to say they will be my mechanics from now on. They have competitive pricing with top quality service for all automobile needs. Highly recommend this business!!!

Professional and efficient and to top it off the pricing was very good compared to most shops! Top…read morenotch service they took care of my alternator on my vehicle and replaced it in no time! Miguel and his crew will be my new shop!

One of the most straightforward mechanics I have interacted with in a while! He answered my call…read moreimmediately, and he got me in the same day. He charged my AC for $100 (according to my internet search, that is less than it typically costs in Vegas!) Shout out to Angel doing so well as a one man show! Seems like a great guy. Now my cold Idaho booty can survive this scorching Vegas summer!

Angel is awesome! He makes you feel heard, he knows exactly what's wrong and how to fix it. I felt…read morethat I was in good hands handing over my keys to him. He replaced both struts and axles for my Hyundai Elantra and it's back to new! It drives super smooth and steering is back to normal. I definitely will be coming back to him for my future car needs.

Trustworthy mechanics. Glad to have a good to source for competent repair and modification. From…read moremy cars to my trucks these folks have always satisfied my repair and Hotrod needs.

They regeared my jeep wrangler and did a quality job. They also rebuilt my front driveshaft. I…read morehighly recomend them and wouldn't hesitate to use them again

Everyone is very very nice…read more Had a small issue, and the owner Hamid reached out to me and made everything right. He was really committed to my customer satisfaction, and I plan on returning when my car needs service. Thank you Hamid and all the nice people at Zip Zap!

I brought my Hyundai Elantra in for an A/C diagnostic because the system was blowing warm air…read more I dropped the vehicle off around 9:30 AM and was told they would "get right on it." I understand shops get busy, this location is "first come first served", and I don't expect anyone to magically make time appear or drop everything to check out the new car. I don't work there and I walked in, so I have no idea what things look like behind the scenes. The issue wasn't that they were busy, it was that the expectations set didn't reflect reality. After walking around the area for about an hour after drop-off, I returned and noticed my vehicle was still sitting in the same guest parking spot at the side of the building where I had left it. By 11:00 (after waiting over 90 minutes/nearly two hours from drop-off) with no phone call update and no apparent movement of the vehicle, I went to the front desk to ask about the status. Shortly after I asked, the vehicle was brought into the shop and I was assured the diagnostic would take "about" 30 minutes. It ended up taking closer to 50 before I got up again to ask about an update. My main frustration was not the diagnosis itself, but the communication and expectations throughout the process. Everyone I interacted with was polite and reasonable, but I was given the same optimistic timeline despite the shop evidently being backed up. If I had been told up front that it would be hours before the vehicle would be moved, let alone looked at, I would have planned my morning differently. I do want to clarify that the issue wasn't attitude or service, it was a lack of clear and realistic communication. Better coordination internally and more honest timelines for customers would make a big difference.

I went to USA Auto for an oil change, knowing that I needed to either buy a new engine or get a new…read morevehicle. My vehicle has 249,000 miles on it and was spitting coolant, so they sealed the leaks, installed a new water pump, and seemingly got me back on the road until I decided to buy another engine or a new car. The manager, Debra, is highly knowledgeable, honest, and on top of her game! She found an engine with 23,000 miles on it, including the catalytic converter, at an excellent price! The mechanic, Derek, gave me a ride to Walgreens, and Debra gave me a taco and offered me water during lunch. The entire staff was professional, pleasant, and went above and beyond across the board! Derek also showed me that my recently installed oil pan was leaking because my main mechanic used silicone instead of a gasket. My main mechanic is knowledgeable, but it opened my eyes to how his prices are so low because he goes with the most economical option instead of the best one. My main mechanic gave me a solid price on a new engine, but USA Auto beat him by $ 600.00 and offered more value with additional parts! The next day, I returned to USA Auto Service to have a new radiator installed and found that the gasket had blown. As Derek, who is highly knowledgeable, explained, they sealed up the leaks like they were supposed to, and once they did that, the weakest part went ( the engine). I already had oil in the coolant reservoir and a mess under the hood, so I pushed it to the limit. I was able to drive my car home by pulling over in spurts before it overheated, and it took me forever! I've been to this USA Auto location 3 times before and had a pleasant experience, but the new staff and manager have raised the pleasantness bar even higher. I plan to get a new engine because I love my car and hate having a car note. I will make the permanent switch to USA Auto because my former mechanic, although cheaper, has clearly been cutting corners to keep prices low, and I have already found myself replacing parts that I supposedly had installed by my old mechanic. When I mentioned it to Derek, he said the thermostat he pulled out wasn't new, and I saw with my own eyes that my old mechanic used silicone instead of a gasket on my oil pan, which didn't properly seal it. Derek said he would use silicone for his personal car but never use silicone to seal an oil pan at a business. Located on the corner of Smoke Ranch and Decatur, they offer auto financing, a cool air conditioner, and a clean restroom, unlike your typical mechanic shop. This USA Auto location is easily the best I have been to, and I will make it my home location. I highly recommend this location!

The place was clean and quick when I came to smog & I did read the review before I came in. So I…read moreprepared to be given a list of things they would find wrong with my car... I can't say that I agree with the tactics of trying to create fear to get my spend more than the car is worth in listing off repairs with calculating cost in your mind without pulling up prices on parts. My dad was a mechanic and there are better ways to approach trying to get someone service. If you're getting smog the place is cool, not sure about the rest but based on the comments I'm not sure about using this place.