I have been to plenty of Macy establishments. I have also made multiple purchases and returns to…read moreMacy establishments but I have never been given the run around to make a simple return for men's cologne. I purchased a cologne from one location and needed to return it to a different location. I visited this location which was full of staff and every counter had someone available to help me but I was literally told to go to a different counter after speaking to about 3-4 people until someone told me to go upstairs into the men's section to make the return. I hope they create a better system for returns because I should have been directed to customer service or even just been assisted by anyone to make a return. Needless to say, I have been discouraged on making purchases from Macy's since their return process is so time consuming and difficult.

I had to get my makeup that was on sale. Estee Lauder is NEVER on sale. I just had to go get it…read morebefore the sale was over. My sales associate was very accommodating. Ten stars.

Today I visited this location and at the checkout, I was trying to return items from an online…read moreorder (eligible for in store return). Walking up to the checkout, the woman was really nice but instantly had a mood change when I said I had a return. One of the items I received in the mail is not what I ordered (I ordered jeans and got a cardigan sweater) but it's still sealed so I requested a return. She just stared at me lol...and the woman next to her mumbled I have to mail it in. I couldn't 100% hear and the woman assisting me still didn't speak so the woman next to her explained that since the items have to match, I can't return in store. I said that's fine, my other item is exactly what I ordered, but didn't fit so I am returning it. I handed over the bag that it came in (delivered last night) and the receipt. The woman then decided to speak and said "we need a receipt"...even though I have handed it to her. I said this is the receipt and she responded "yea that's what we need" and glared. Ok. lol. She glanced at the dress, glanced at me, glanced at the receipt and said the numbers don't match. The numbers do match. I said yes they do match and she said they don't without looking to check her error and at this point I don't feel like dealing with her vibe so I grabbed my items and repeatedly said thanksssss while she tried to tell me they do not match and as I left the store they laugh as if something was funny. If she was confused say that but as soon as I had said a return she didn't want to help. I don't appreciate causing a scene and being rude for nothing and I'll likely drive 15 miles out of my way than to deal with childlike behavior.

Didn't even ask me if everything was ok like how the other cashiers usually ask, she went straight…read moreto talking about my outfit and how I shouldn't be showing my body (I had leggings and a zip up sweater). Very rude of her and unprofessional I'm surprised she's a "manager". I go here often and I hope not to see her again. Made me very uncomfortable. I'm letting everyone who shops here aware of this mean spirited person. If you have nothing nice to say don't say anything at all and do your job! Your job is not to tell others what to wear.

Almost 6 months ago I wrote an update.... and at the end of the update I said "I wouldn't be…read moresurprised if the next time we do go, its the going-out-of-business sale" Sadly, I was right. I'm not surprised, though, because this location was definitely starting to look like nothing nice was coming in. At first, I thought they were trying to go for a more mature crowd. Then the google reviews were starting to claim that the store was looking more and more empty. It had a good run about 4 years ago I do admit. There was really nice clothes for everyone. Now its a ghost town. Pick up what you can while you still can.

Overall review of 2 is generous. I guess there are some rare good associates that are holding that…read moreplace up. Ask me for a membership? Forget it!!! I haven't been to Off saks in some time. I have always loved coming to the store in years past to find designer brands not sold elsewhere. I don't remember being so rudely treated. I understand it's right before Christmas, but there was hardly anyone in the store maybe 6 to 10 other customers. My husband asked to see the watches and couldn't get more than a nonresponsive head nod from young female cashier behind the main register. So he asked again and finally was helped by a very kind young Hispanic male gentleman who also checked us out. Separately while he was looking at watches, I had literally just tried on a dress, and asked a different sales associate, at the opposite main counter in front of the ladies dressing room if they had different sizes in Siena black with ruffles. She said she had never heard of that brand or a name that sounded similar. I told her I literally just tried it on, and she looked at me like I had two heads and said well if you can find it and stalked off. I found it on the website after questioning my own memory of events. I, myself, and my husband have both worked in retail in the past, so I understand being both an employee and a customer. And now in our professional jobs or in the past would never treat someone like this. In a matter of 15-20 minutes I was so put off by humanity. It's awful that this is the only local off saks store. But I'll be sure if I ever need anything never to come back to the store. i'll be doing all my shopping online if at all from saks or off saks

One of my favorite places to shop whenever I'm visiting First Colony. They consistently offer high…read morequality clothing at reasonable prices, and I've always been impressed by how well their basics hold up over time. Before Houston opened their two Uniqlo locations, we would make it a point to shop there whenever we visited New York, Florida and California, so I'm really glad they finally opened two locations here. Their sales are always worth checking out, and I've found some great deals over the years. The checkout process is also incredibly easy and efficient. I think it's so cool that you just place your items in the bin and have the total calculated automatically without scanning anything. Definitely bring your own bag though! They charge for paper bags, but they do sell cloth reusable bags, too!

This was my first visit to Uniqlo. I've heard about it but never actually walked into a store…read more.. Not that I can remember. I was quite fascinated by how amazingly organized everything was.... Oh and by the clothes. Everything looks like it was amazing quality , I wish I could have purchased something except I wouldn't have enough room in my suitcase to bring it back home! We originally came here to check out the t-shirts. I love how one article of clothing comes in multiple colors. Oh, and did I mention I love how everything is organized!? The men's, women's, kid's, babies... Everything was just easy to find and select from. Shout out to the staff as they definitely do a great job maintaining. Would I return? Absolutely ! Next time I'm in town. I will be here and make room in my suitcase to take back with me

Not to be confused with New Air Force, which is probably a sneaker store?…read more This is the Old Navy down at Sugar Land and it's one which we come to fairly often when we're shopping in the sugar land area. There's nothing particularly wrong with it, and it's typical Old Navy with typical store prices, and when there's a sale on you can find some good deals. So I wouldn't say I'm a huge fan, and Barbie likes the store more than I do. It's a little on the pricey side so I definitely come during the sales.

Store was clean and spacious when I arrived. I was looking for maternity clothes which they sadly…read moredon't carry instore anymore (They told me online only) Even though they told me they may have some in the clearance racks, the clearance racks don't have a specific area for maternity and I don't have time to go through every piece of clothes to check if its maternity or not. They had a great sale while I was there but I would probably return to actually shop in person after pregnancy unless they somehow get maternity clothes in stock for summer

Started in shoe department and was approached by Ify and Jovon, great job! Dillards obviously big…read morebox retail so nice to see customer facing. Marie got us as we walked through perfume and cologne. Friendly folks here. Nice.

YOU'RE BETTER OFF GOING TO MACY'S…read more Last weekend me and my family visited this location to visit the fragrance area first thing we notice is employees eating pizza while customers are trying to get their attention I've never seen anything like it.. We purchase a fragrance and move on to the MAC and everything I was looking for was out of stock the employee herself said we were better off at macy's and we were Macys MAC had everything i was looking for and more. Don't waste your time here!!!

Quality selections, value & sales are great; the clerks are helpful & accommodating. Proximity is…read moreconvenient, because It's near our home.

The customer service at this location is deplorable and when I brought it up to a manager (GiGi)…read moreshe got and attitude Macy's I am on my way

Can't go anywhere without stopping in a Ross. It could never happen, this location is near the mall…read morein Sugarland. It was pleasantly clear and the staff was very friendly. I didn't see anything at this location that I had to have, but found good finds for the baby. Off to another location to find anything else I don't need.

They don't have there official hours posted just the time it opens listed outside. I purposely…read moredrove 30 minutes because this store is supposed to be open until 11 PM but I was informed by staff that they close at 10:30 PM -- it's very frustrating that their hours aren't posted anywhere. Will not be coming back to this location