I found this company on Yelp, and because of the reviews chose to have them out to work on my air. I am VERY unhappy with this company. I had Greg out to fix the air in my condo in June. He came out, fixed it (for nearly $1000). It stopped working a few weeks later, and Greg came out again. It stopped working within a few days. I have contacted him three times since (it's now three weeks later) and have NEVER heard back. So, still, the air is not working. I would NOT recommend him, does not do good work and does not provide customer service. Very irresponsible. read more

November. The thermometer dipped below 40 degrees. Freakishly cold for Burbank. I called my landlord to have a guy come out, and he gave me the number for his guy. and his guy would NOT return my calls. I'm sure it was busy, but that's not the way to do business, ya know? So I told the landlord I'd find my own guy. I came here to Yelp and found Greg at Icy Air Conditioning. Great reviews, sounded reliable. So I called on Thanksgiving morning, thinking I wouldn't get anyone to come out for a few more days. Greg was there within half an hour. Gave me a quote, and even though he had to come out two more times (hard to get parts on a holiday weekend) he stayed in touch, got the job done, stuck to the original quote even though it was more work than either of anticipated, and even loaned me a space heater until he was finished. THAT'S the kind of help I like. Reliable. Trustworthy. Knows his stuff. Greg's the man. read more

My heater recently stopped working on 12/30/15. I called Greg from Icy Air Conditioning the following day. He showed up the same day. So far so good. I told him what the issue was, that the furnace motor wasn't coming on. His assessment was that the Safety Check for the furnace had been tripped and that I needed to change my filter. He replaced the filter with a $2 filter. Charged me $95.00 for the service call and asked me to call him if the unit shuts off again. I paid his fee and provided a tip as well. I asked him if he was sure that was the filter, could it be something else? Maybe like the capacitor? He said oh no, this looks new, it looks fine. Didn't even bother testing it. The furnace went out that night, which I reset. And it went out the following night as well. I contacted him on January 2nd and January 3rd via text and called him. He texted me back saying he was out of town. I told him have a good trip and to let me know when he would be back. He never called back or followed up. Of course, I couldn't wait forever and I contacted another company that came the same day, checked the capacitor and fixed the unit. Service call for that company was $20. I wonder if Greg will every call me to find out what happened to the unit or if it was working. I guess some people are just more interested in one transaction, instead of building a business and a relationship. Who knows, if he had thought this through he might of been able to get my business to upgrade the furnace and the air conditioning unit which I have been considering. So be careful and good luck. There are other better HVAC professionals in the area that won't disappear if they can't fix your unit. I would not recommend Icy Air, so stay away! read more

I called on a busy, very hot summer afternoon. We had guests staying with an infant and really couldn't do without the air conditioning over night. Despite it being last minute, and very near the end of the day, I explained the situation over the phone and Greg said he would be there in 30 minutes, which he was. He assessed the problem within minutes, had the replacement part with him and fixed the unit immediately. I could not be more appreciative. He was even able to resolve a problem with the thermostat at no additional expense to me. The price was reasonable, and he did a fantastic job. He was very straightforward, respectful, and professional. I would highly recommend their services and will certainly call them again, should I need them again myself. read more

2 hours ago I thought I was going to lose it. I work as an independent contractor and utilize a room FULL of electronic equipment, very expensive electronic equipment. So if the AC goes out - I literally can't earn a living until it's fixed. So when I had to call Greg today - I was in a panic. An hour later, not only did he have the cause tracked down, he had a solution worked out and called in back-up to get the part we needed brought down and get me up and running immediately. Another hour later, and my problems are a memory. This was my third dealing with Greg and on each occasion it has been nothing but straight talk, honest pricing, excellent work and speedy service.........I couldn't ask for more. read more

Greg is awesome! My air conditioner broke down and he was at my house within a couple of hours. Turned out to be a very minor problem. He didn't upsell me or make stuff up like, "Your johnson rods need freon. That will be $800." Really honest guy and the price was fair. Recommend! read more

Icy Air is better than 5 stars. Honest, reasonable, super fast same day service on a 100 degree day! Unheard of I know but its true. There is even a first time costumer coupon, check the website. Thanks Greg, now I can sleep at night. read more

Our AC broke down a few week's ago in the middle of a heat wave. I need it to keep my own costumer's cool in my business. No one wanted to come and check my AC, I ask every AC company to help me asap no one really showed any interest in my problem but "Icy Air Condition" did and knew how important it is to keep costumers happy, and comfortable. He was also super busy but did manage to come and help my shop in n out and fix for only $195. I called him few days later to check other non related problems again in n out and fix for only $140 Gregg is a great owner, he cares and his prices shows it , service is a great value to me . thanks Gregg. Thanks fellow yelpers for your inputs and reviews. read more

Highly recommended heating/AC service. I used them for routine AC maintenance. Professional, friendly, clean, comprehensive & honest people. Would use them again. read more

I called because my a/c not working. Greg came out at the scheduled time. Good advice/tips on a/c unit. Good work and reasonable fee.

Called them on the hottest day of the year after my A/C decided to give me the finger. They came within a few hours! Polite, smart, responsive and caring. Greg and co. are likely the nicest and most helpful guys who put on an A/C uniform. They figured out the problem after a little troubleshooting, waited to make sure everything was in working order, and gave me a good rate. Use these guys. read more

Greg was the only air conditioning contractor who called back to arrange an appointment. The others never responded or never showed up. Greg showed up at the appointed time and gave us a good bid on moving three registers and replacing the air ducting. He showed up with his crew and got the job done quickly and professionally. He was careful about keeping my furniture and floors clean. His crew made sure everything was working and patched the old register holes perfectly. This is a company on its way up - expertly run, with attention to detail and concern for the customer. read more

Greg did an amazing job. I had two other repair guys out to look at my HVAC system which wasn't working. Both told me I needed a replacement unit which would cost me $4-$5k. I decided to take a look on Yelp and find the best reviewed company to come give me an honest opinion. Greg came out today, found the problem and fixed it within the hour. I know have a working HVAC system for $75 instead on $4k! read more

My outdoor A/C Unit stopped working during the heat wave. I was pretty sure I was going to have to shell out major bucks for a new unit since mine was from 1990. Greg came by and checked out my whole system. He checked the power that was coming from the outlet and assessed that it was the breaker. He didn't have the part so went out quickly and bought it and fixed the issue within an hour. I was living in a cool house for a meer fraction of what I thought I was going to have to pay. read more

Just had my HVAC serviced by Greg. He was prompt and spent nearly 2 hours servicing my AC. He did a freon recharge (I think that's what it's called) and the AC is actually cooling down my condo! Yay. Hopefully it'll keep working through the summer. read more

We found Greg and Icy Air Conditioning on good ole yelp with many positive reviews and high marks. I couldn't agree more- Greg was honest, gave us a fair price, and helped us get out of the heat wave going on right now with a new AC system. He was reliable, friendly, and informed. I would recommend him to anyone for air conditioning repair or replacement. read more

Greg was great and very reasonable with his prices. He was on-time and didn't try to upsell anything. Also, a super nice guy. We'll be calling him again for sure. read more

Great service! Greg and his assistant installed our heater quickly and everything works perfectly. He checked in to make sure we were satisfied and even came out free of charge to adjust the furnace when "someone" (me!) had set it incorrectly. Highly recommend Icy Air to anyone. read more

I called to make an appointment for 2 days out; he was willing to come sooner. Showed up on time. Quickly diagnosed a bad capacitor. Showed me the failed part and demonstrated the failure. Replaced it with the same part he had on the truck. Checked the rest of the system to make sure it was working well - confirmed it was. Didn't try to up sell me or suggest any unnecessary repairs or anything. That's what quality looks like. read more

I admit I'm generally a difficult person to please -- and have high expectations when it comes to customer service. Like a good many people, I've been "burned" before by terrible service or sold something I didn't need when using a company name out of the Yellow Pages. I've even been disappointed at times using a company recommended by a friend (or family member). So when my home heating unit stopped working over the weekend, I turned to a completely new source: Yelp online. That's how I found Greg of Icy Air Conditioning. I read great reviews about Greg and Icy on http://Yelp.com. Admittedly, I was a bit skeptical at first by the glowing reviews but felt people must be onto something if he's that awesome. A few hours after calling Icy, Greg showed up in the pouring rain. He had a smile on face and was ready to fix my broken heater. He was on time, polite, honest, clean and reasonably priced. No extra fees for my Sunday call, no hidden charges, no attempts to sell me anything else. Greg fixed my heater and explained the malfunctioning part problem to me in the most simple terms. He even showed me how the part should work using his testing equipment; this way I was able to see the problem up close for myself (and learn something in the process). After the busted part was replaced the heating unit worked like new again. Today, I am thrilled to have a working heater and pleased to know I can turn to a trustworthy service person like Greg for my AC or heating needs. I strongly urge you to call Greg from Icy. FIVE SOLID STARS for Greg and Icy from this VERY SATISFIED customer. read more

Greg came over and fixed our AC (heating issue) he was very professional and on time. I felt very comfortable dealing with Greg and would recommend him to anyone. read more

Icy Air was wonderful. It was 100 degrees in our house and they came over within 1 hour!!! They fixed our broken compresser and di everything to make the house cool again. The man was friendly,effiecent with a fair price. I used the coupon on google. I would recommend them highly. They are Cool!!! read more

Greg and Icy Air were great. He answered all 3 times I called and answered all my questions and gave me a quote. When he came out a few days later, he was great! He cleaned my permanent filter and explained that I did not need both the permanent filter and disposable filters.... He washed and cleaned my permanent filter, checked my a/c unit and even charged me less than he quoted! And to my pleasant surprise, when I got home from work, I realized he had come back after my permanent filter had dried it and reinstalled it for me... A+++++ service. Would highly recommend. read more

Called Greg after reading the glowing Yelp! reviews. I was not disappointed. Greg came out the same-day to take a look at my HVAC system and resolved my problem within an hour. His prices are very reasonable and he does great work. I'd definitely use Icy Air Conditioning the next time I need someone to work on our HVAC. read more

What a great guy! I found Icy Air on Yelp and called in the afternoon of the hottest day of the year (the record-breaking day) when our a/c went out. When I told Greg that I had kids and dogs and needed help, he very kindly came over at 7:30 that night, and fixed our a/c within 10 minutes for an incredibly reasonable price. A lovely man, honest, and obviously very good at what he does. I will use him again and recommend him highly. (I'd had one other company come over, someone else highly rated on Yelp - and that company told me I needed a new $6,000 system which they could do in 2 days, but that there was no way to fix the problem otherwise. But then Greg came and charged less than $200 to fix the problem. Thank goodness there are still honest people in the world). read more

Our A/C stopped working on the day before the historic record 113 degree heat wave in LA. I thought I would have a difficult time getting our A/C repaired, but Greg came out in the late afternoon the next day on the hottest day on record and fixed our A/C. I was afraid we would have to replace the whole system as it is kind of old, but Greg showed my husband that it was only a blown fuse and a melted fuse housing. He made the repairs and got our air-conditioner working again. The charge was $120 which I thought was very fair. read more

Love this company! Greg is fast with his work, honest, and completes the job knowing you are satisfied. He is very punctual as well which is always a plus in my book. I would definitely recommend him for anyone that needs AC or heating problems. He will get the job done the right way!! read more

I needed to have my central air/heat serviced. It hadn't been serviced since it was installed a couple years ago. Greg from Icy checked the air/heat units and changed the filters. He was professional, got to work and finished the service in good time. After he was done he explained how and when I should change the air filter, and which ones to buy to save money. He also advised me that I needed some insulation in my attic which will help me conserve energy. I was able to pay the reasonable service fee with my debit card, and get a receipt via email, which I prefer. I am the type of person who doesn't like service people who drag jobs out. I definitely recommend Icy Air and Greg if you want to get the job done right the first time! read more

Greg contacted me to say that when I was calling, he'd been out of town handling a death in the family and let his business slip. I thought maybe yes, maybe no, but then he sent me a $370 check to cover the work the other HVAC guy did. That's the way I would've handled it, and seems more in line with Greg's character, so I'm upgrading my review to 4 stars. read more

I needed to have my mom's air conditioning checked and did not know of anyone since I don't live in her area. Yelp to the rescue. Greg's 5 star rating is well deserved. He generously accommodated my schedule of when I would be in the area and was just the person I hoped him to be....honest, sincere and thorough. I would not hesitate to hire him again. read more

Greg was great. The central air stopped in the middle of the heat wave and no one would even call back. Greg answered the phone himself, came over exactly when he said he would and fixed the system for a very reasonable price. read more

The coldest weekend of the 15 years I've lived here (the one where we had frozen rain) was the weekend our furnace died. And despite it being a Saturday, Greg raced out to take a look. I got two more estimates before going with Greg (I made my decision based on his low price and great Yelp reviews). He did the job well, had it done quickly, was pleasant to deal with... My only complaint is that he is sometimes hard to reach, but I'm sure that's because he's very busy and in demand. Trust me, he's worth it. He's a nice man, very professional, cares a lot about his work, doesn't try to up-sell you on anything. A+ read more

After muddling along through the summer with a malfunctioning AC unit, we realized our heater was not working either. I called Icy AC yesterday, spoke to Greg directly, and he was here today. I had the 1-3 PM service window, and Greg was here at 1:00 on the dot. He diagnosed the problem quickly, charged a fair price, and recommended that I not perform any further maintenance services at this time (against his own near-term financial interest). He was done and gone in about 1 hour. I do not hesitate recommending him and will absolutely use him again! read more

Greg was on time and provided excellent service. He is professional and was helpful in giving advice about general maintenance for the filters. Two thumbs up! read more

I was not getting cool air through my AC unit and called Greg at Icy AC. Amazingly, he was able to work me into his schedule the very same day. As it turns out, there was nothing wrong with my AC unit -- I was just being a doorknob with regard to using my programmable thermostat. While at my place, Greg checked my connections, condensor, etc. to make sure everything was A-OK. And after all of this, he did not charge me a dime for his visit! When you find a person/company like this one it's like finding gold. Icy AC will be my first and only call from now on whenever I need any AC work done. Recommend him to all your friends!! read more

Greg and his crewman did and excellent job at diagnosing the problem with my HVAC and fixing it quickly and relatively inexpensively. I highly recommend them and will call them again if needed. read more

Greg did a terrific job, repairing my botched attempt at installing my new Nest thermostat, and discovering and switching out the blown fuse at the FAU that I caused in my DIY attempt. Not only did he do the job quickly and affordably, but he explained everything to me, AND brought a smile to my infants face while doing it! No run-around, no hustle, and no over-charging. I'm calling ICY VAC the next time I have an AC problem. read more

Terrific! I had an old furnace that had never worked the entire six years I'd lived in the house; I never got it fixed because I thought I'd have to replace the whole thing for thousands of dollars and how cold does it get in LA, really? We made it through six years with an electric radiator, but now that we're renting the place out, it has to have real heat. Enter Icy AC -- turns out, the unit just needed cleaning and a new thermostat, which cost less than $500! Obviously, it would have been easy to take advantage of me, but Greg didn't -- plus he showed up when he was supposed to and stayed in good contact. Nice guy, too -- I can't recommend Icy AC enough! read more

There are so many choices for HVAC so I went to yelp to find a credible Heater repair guy. Seems that Greg is the popular choice on yelp with mostly all 4-5 star ratings. We had a heating problem. It was actually just from lack of maintenance over the years. It turned out to be just a dirty filter that was causing the system to turn off and on. I was already prepared to purchase a new furnace. Greg came in and explained how everything worked and why it was doing what it was doing. This would have been the perfect opportunity for him to sell me a new furnace but he was honest enough to just clean the filter and charged me for the time and drive, which was very generous of him. I highly recommend him and do to all my friends and family. 5 stars!! read more

If you are like me and can't stand the heat, and need your air con fixed asap, then they are the ones to call. Fixed my air con the same day, circuit board was fried, but got the replacement parts and fixed it later that evening. Trustworthy, fair prices, and knowledgeable. What more can you ask for. read more