Edith was amazing! She was kind, attentive, and provided excellent service. She made our visit so enjoyable. Thank you for the great experience! read more

We came to IHOP in Chino Hills for dinner and somehow ended up feeling like we'd made a new friend. Edith was absolutely wonderful! She was warm, funny, attentive, and genuinely interested in making sure we were taken care of. She checked on us throughout our meal without ever making us feel rushed, and we ended up chatting and hearing some great stories about her life--which honestly made the whole evening so much more fun! We were the only customers as it was late so she wasn't ignoring any customers. And then, as if she hadn't already taken good enough care of us, she brewed me fresh coffee to take home! That's above-and-beyond service. The food was good, but Edith is what we'll remember about this visit. IHOP Chino, you have a gem. Take good care of her--we'll definitely be asking for Edith next time! read more

IHOP - My fresh coffee. - Breakfast & Brunch Near Me - Chino, California

This location is the only one that we visit every time my family decides to get a meal at 12 at night. It was quiet and relaxing for my partner and I. The food is always great. Perfect portion. Perfect taste and perfect pricing. We got the Pancake Combo and the French Toast Combo, and both were amazing. I definitely satisfied my breakfast craving in the evening. But the best part was the service provided by EDITH. She was a very kind and genuine waitress that treated us with respect and superb service. She did everything perfect as a waiter. I'm also a server at another restaurant and EDITH did everything I enjoy having as a server. We're hoping to get her as our server for the upcoming visits. She's very attentive and punctual with her table-touches and/or food quality! read more

Hubby and and I came on tonight for a Lil bite. Was already 9pm, didn't want anything heavy. Store was empty and our server, Armando said we were his 3rd customer for his shift. We shared a yummy stack of pancakes. As we were giving our order, 3 other Groups of guests walked in thru the door Made him happy. Thank you Armando, we look forward to returning read more

Upon arrival, we were greeted by the kitchen staff before the hostess. Which should have been telling about the type of service I was about to receive. However, Alyssa (one of the hosts) was very polite with incredible customer service. We waited outside because the lobby area was full, but she came out and offered us seats inside once the space was clear. That was really nice, going above and beyond in thinking about guests first. Alyssa asked if it was okay for our party of 6 to be split into two booths that are back to back. To not make things harder for them, we all thought it would be fine. Our server was Ismale, and at the start, he seemed to be very attentive, but at some point, he dropped the ball. All of the food came out almost at the same time, with the exception of my main dish. He and another server brought out our meals, but my omelette was completely forgotten. I initially thought he brought out pancakes and would bring out the rest eventually. Until I was asked, 'where was the rest of my meal?' After waiting for some time, we finally saw our server making his rounds. He came over to ask us, " How is everything?" I let him know that I hadn't received my meal. Ismale brought it out with an apology, and within 10 minutes or so, he came out with our check. Sadly, he didn't offer a discount or anything to make up for that. Dirty silverware, forgotten meal, and only once coming to check on our table. Which was also the only time our tables received any refills. Lastly, the omelettes seemed to not be fully cooked. I had high hopes coming here but I was so disappointed. Don't think I'd come to this location again. Prices were exceedingly high for the service I received and poor standard of care that was given. read more

IHOP - Dirty silverware - Breakfast & Brunch Near Me - Chino, California

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Service... great!!! Food!! Oh noo bueno the ham was terrible and the hash browns like plastic the egg looked different colors I thing was sitting there for a few my husbands sandwich was good read more

IHOP - Left overs - Breakfast & Brunch Near Me - Chino, California

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I want to take a moment to recognize Jade E. for providing such wonderful customer service during our visit to IHOP. She was incredibly kind, friendly, and attentive from the moment we were seated. She made sure we had everything we needed and checked on us throughout our meal without ever making us feel rushed. It's not every day that you come across someone who genuinely makes you feel welcomed and cared for. Jade's kindness and professionalism truly stood out, and she made our experience so much more enjoyable. Thank you, Jade, for being so amazing! IHOP is lucky to have someone like you on their team. I hope her manager and the IHOP team recognize what a great employee she is. read more

I love this IHOP location! Our server Armando was awesome! He is very attentive. The food is always great! I love the overall atmosphere! read more

Silvia is the best ! Super friendly and patient, she made sure we were well taken care of gracias Silvia read more

IHOP - Breakfast & Brunch Near Me - Chino, California

Omelette tasted fresh and pancakes were fluffy and delicious. Our server Edith was super helpful and kind and the food came out quickly. Made a good environment for a relaxed conversation with attentive service:) read more

IHOP - Breakfast & Brunch Near Me - Chino, California

Food was delicious but Edith's service was very amazing and made our experience that much better. She was handling multiple tables but provided timely service to our party providing us with information regarding new items on the menu and checking up on us. We genuinely felt taken care of! Thank you Edith! read more

Its been a week and I still haven't received my refund.....I need my money back.....hello hello hello...Still waiting for my refund

Edith did an amazing job! She made us feel welcome and gave us very useful information on what we could order from the menu. She had amazing customer service. read more

Edith provided great service and was very helpful she made sure we had everything we needed. We will be back

Came in late night and was met with great service from Edith. Ordered the Double Blueberry Pancakes and it was delicious and fluffy!

The gentleman at the front counter was very welcoming and provided excellent service. He helped me double-check my takeout order to make sure everything was correct. I really appreciated his friendly smile and the warm way he treated customers. Thank you for the great service! read more

IHOP - Breakfast & Brunch Near Me - Chino, California

Thank you to Beridiana and the host today on July 7th at around noon we had a bad experience across the street and decided to just dine here instead and they turned our day around got us waters and drinks right away food drinks were also input pretty fast they had amazing attentive service and made sure we were good I also noticed that the host was helping the servers with clearing up the tables once guests left something you don't see very often as a service worker myself thank you guys will be visiting soon read more

IHOP - Our extra food we got to take home - Breakfast & Brunch Near Me - Chino, California

Food was great and came out quick. Our server Edith was friendly and took care of us! Will definitely visit this location again.

Ismael is the best waitress loved his attitude good with the service and loved his friendly attitude read more

IHOP - Breakfast & Brunch Near Me - Chino, California

Excellent service! Edith was very friendly, attentive, and made sure we had everything we needed. She had a great attitude and made our experience even better. Amazing service overall. Thank you, Edith! read more

Amazing service!!! Edith was such a wonderful waiter and so nice. Food was also amazing and delicious. Would definitely be returning to this IHOP! read more

We came to have a late dinner after a concert and Edith treated us like we were at home. We had a great service and enjoyed our food.

I bring my family here often for breakfast. The kids enjoy their selections and drinks, especially the perfect amount of ice on a hot February day. My husband and I enjoy the delicious coffee that pairs well with breakfast. Yummy! We are often met and served by Jade who is always welcoming and pleasant. Thank you. read more

Had such great service today. Our server Alejandro was so nice and patient with the kids. Refills on drinks were fast and the food came out quick as well. read more

The server was nice and attentive but the food was awful I don't think I'm coming back read more

IHOP - IHOPE is not what it used to be the potatoes taste stale and like the oil is been burned several times what a disappointment - Breakfast & Brunch Near Me - Chino, California

Food was great even though I ordered the florentine crepes and ended up with the breakfast ones lol they were still really good. Edith was our server and she was attentive and courteous. I prefer this ihop over others since it's really clean and the managers are attentive and they walk around to make sure everything is ok. Not getting my order correct wasn't a big deal and I didn't even mention it to staff since I did like what I got but next time I'll make sure I get what I ordered. Overall good experience read more

To start the Service is amazing, the crew works together even though it was busy I feel like there was a moment that went by where we had to ask for something the crew was very tentative and we had a party of 6, thank you to the manager who I also spoke to in the parking lot who asked how the service was it was a great experience read more

Our food was great, i enjoyed the colorado omlette, Edith our server was funny and a great server. Thanks Edith!

Our server Edith was very attentive towards my partner and I! Have never had a single issue with our food and the service here! I definitely recommend this location for a calm place to eat during early mornings! This location is also very comfortable and I feel safe being there! Out of past Ihop locations I've been to this one is definitely top location I will always come to! read more

Good morning ALL. I just had breakfast at the Chino IHOP. Edith our waitress was AWESOME! She check on us several times and covered our needs. The restaurant was clean and inviting! The noise level was GREAT! Not distracting! The value menu had wonderful selections. Come and see for yourself! I give 2 thumbs up and 4.5 ! read more

Incredible breakfast. I haven't been to an IHOP in almost 5 years but this experience definitely won me back. We entered the restaurant pretty late but regardless of that fact everything was still high quality. The inside of the restaurant was so cute and nostalgic. Retro booths, great lighting, and a clean dining area! And our server Serena was FANTASTIC. Genuinely. She was so kind, attentive, and gave detailed explanations of menu items when we asked about them. Our food came out pretty quickly as well which was great! Everything was cooked to perfection; they even got the eggs I ordered correctly which tbh is hard to come by whenever I go to a diner. I'm impressed. I have 0 complaints everything was genuinely perfect. Oh and lastly I'm very grateful that this place is open 24hrs. Not many businesses do that anymore so that was refreshing to see! 10/10 experience! read more

Ismael gave top notch service and was very nice. Great staff are always welcoming every time we come in

Came here with my coworkers for an after early morning shift. And the service was welcoming and nice. They accommodated our 7 person group with no issues and even extended us to an additional table for more "elbow room". Our server was very attentive and friendly. She checked on us during our meal asking if we need refills and anything else. My food was good. Typical IHOP food. It did not disappoint read more

IHOP - Double Blueberry pancakes - Breakfast & Brunch Near Me - Chino, California

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Came in today to enjoy some brunch. Vanessa was our waitress, who made the experience delightful. Her authenticity and kind personality made our experience welcoming. read more

Loved the service here by edith, everyone was very polite and the food was fresh. love coming here and enjoying my meal straight after work

Edith best server in this location came in the morning nd got the best service from this young lady..

Always has good service and reasonable waiting times! Especially like having Vanessa as a server because she is really sweet!

Great experience! For late night food, this IHOP always has delicious options. Our server, Edith, was fabulous! She handled the late night rush efficiently and with a positive and cheerful disposition. She has a great sense of humor and made our experience that much better. read more

I went here with my family to celebrate my birthday and the food was delicious! The waitress, Edith, was extremely friendly and kind to our service. The music was cozy and the ambiance of the restaurant was comfy. I'm glad I came here to enjoy this evening with IHop. read more

IHOP - Seating area of IHOP Syrup! - Breakfast & Brunch Near Me - Chino, California

The service was absolutely phenomenal thanks to our friendly and amazing server Armando genuinely if you get him as your server you are lucky. He was very attentive and passionate. Not only that but the food here is always great I got the chicken and waffles and he put in a special request without me knowing to the chef to have it made how they used to so the waffles aren't stacked and get soggy. We also came pretty late since it's 24hrs and the vibes are cozy and chill. Always love coming to IHOP over its competitors like Denny's, it's better in every way. And again shout out to Armando for real, he made the experience that much better. read more