Our waitress did a great service we like norms and enjoy our coffee and breakfast thank you Prices are reasonable and parking is pretty big. read more

Yessica, the manager is very great shes social able, with a can-do attitude, and Alin our waitress was patient and very helpful! - a happy costumer ​ read more

We had an amazing experience, and our server, Alin, made it even better! It was our first time visiting Pomona, and she went above and beyond by sharing information about the area and recommending local points of interest. She was friendly, attentive, and made us feel so welcome. Great service like hers is hard to find, and it definitely made our visit more enjoyable. Thank you, Alin--we'll definitely be back! read more

A BELOVED TRADITION! Every time I'm passing by the Claremont Norms it's an automatic pitstop. [[HIGHLIGHT]]The 24/7 favorite always has good vibes, day or night.[[ENDHIGHLIGHT]] I stopped by for some red chilaquiles with steak and black beans. I also ordered a short stack of buttermilk pancakes. I didn't eat breakfast so I was HUNGRY. Service was exceptionally quick and our waitress Estefania was very helpful. Our drinks were refilled consistently, my hazelnut cold brew was the perfect drink for a late brunch. The menu is always evolving! Yes, they have the diner classics and consistent items. However, Norms is never scared to try new limited time options. Currently, they have Korean options, including Korean-fusion breakfast items. If you're Mexican or Korean, you will not go hungry here. Love the diverse menu, they even have boba at all Norms locations! No bad notes, even our host was super friendly! I'd highly recommend stopping by, the portions are bigger than what you'd get at Denny's. read more

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Norms in Claremont, Had Arturo as our server. Great friendly and on the spot for service. Ordered the Hurvoy Rancheros. Great fresh avocados, Quick service. [[HIGHLIGHT]]The restaurant greeted us friendly[[ENDHIGHLIGHT]], [[HIGHLIGHT]]Very clean and restrooms were clean and supplies filled.[[ENDHIGHLIGHT]] Need a location in Temecula Ca. Thanks read more

Exactly what you expect from a chain diner place. You don't get any extra, you don't get any less. NORMS is perfect for the kind-of-sort-of cheap family night out where you don't want to commit to something fancy and want to allow the kids (and adults) to order chicken tenders and fries for the eighth night out in a row. Like I previously mentioned, you aren't getting any special food or palette changing experiences here. [[HIGHLIGHT]]But you are getting a homey, cozy, and hospitable feel with the warm lighting, booth seating, and friendly servers.[[ENDHIGHLIGHT]] This was a childhood staple, but nothing special. 6/10. read more

Endenail (not sure if I'm spelling his name correctly) was very sweet as well. He was actually the bus boy but he observed that no one had made it to our table yet to get the basics. So he brought my hubby his drink. Fatima was fantastic. She came to us promptly after finishing the order of another table. I wasn't in the mood for anything but she was looking after me and asked if we needed an extra plate to share the meal my husband was getting. So sweet. [[HIGHLIGHT]]Very clean and well organized location with plenty of parking.[[ENDHIGHLIGHT]] My hubby went with the buffalo chicken salad. [[HIGHLIGHT]]The ambiance was perfect. Very spacious seating. Many spots but we didnt feel as if we're sitting so close to other customers.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I love that the booths in the center of the dining room had colored themed glass running in between so that it gives you a little privacy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Also the fact that there was more than one area with a register.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Beautiful location.[[ENDHIGHLIGHT]] read more

NORMS Restaurant - Buffalo Chicken Salad - Diners Near Me - Claremont, California

Really great selection for breakfast. So many choices its difficult to choose. I went with the Big Breakfast and it was just like at home when i was a kid! Fluffy pancakes, tasty sausage and bacon with fresh fruit. Service was amazingly fast and my friendly server brought me warm milk with my coffee to make a Cafe con Leche! [[HIGHLIGHT]]Very clean seating and this is a popular location based on people inside.[[ENDHIGHLIGHT]] read more

NORMS Restaurant - Diners Near Me - Claremont, California

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Great value for delicious food and top notch service, every time. [[HIGHLIGHT]]We come here once a month to catch up as a family and we always have a blast.[[ENDHIGHLIGHT]] Paul, Keren and Carlos are stellar whenever they wait on us. They spoil us and make us feel at home each time. read more

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Second time the service and order has been wrong. I ordered chicken fried steak only to receive two chicken patties, not steak. Last time here, about six months ago, they gave me the wrong order, then completely undercooked my steak, then over cooked it. Right now? Server brought our drink refills and said "if they taste funny, switch" since one is diet and one isn't. It's not like it is even busy! Literally writing this IN MY BOOTH. My husband is pissed. I'm not happy. And the server isn't getting a tip. I'll go back to West Covina. This location, while adorable, sucks. read more

Food was ok. Ran into an issue, manager on duty refused to help. JESSICA has obviously not been trained in customer service and should manage anything. Should not be placed in a position of authority. read more

Had great service. Got sat as soon as i walked in even on the Sunday brunch rush. Food was delicious as always. Arturo our waiter was so fast and overall amazing best server ever!! read more

I had an order delivered Which included take home an additional meat loaf, long story short they both were ice cold . I ordered 2 drinks I only received 1. I called to address this with customer service I was put on hold over 15 minutes no one came back on the line. I called back and no one answered . It was close to 10 pm however third was never addressed. read more

Arturo is the best server ever are table loved him he was so nice and so funny and he was always able to help every need we had

Service was excellent. Vianca exuded the true meaning of customer service! Well done, Vianca!

My wife and I had breakfast at one of our regular to‑go spots, Norms in Claremont. The food was exactly what we love -- pancakes, eggs, and bacon done right -- but what really made our visit exceptional was the service from Paul. He wasn't our server, yet he still stepped in to help with a few requests we had. He's consistently friendly, helpful, and always has a genuine smile. We usually sit at the counter, but today we sat at a booth, and Paul still made sure we were taken care of. His customer service is always excellent, and it really stands out. read more

Amazing service! I would like to recommend if you guys add on your menu more gluten free options. We enjoy coming to this place. If you guys will consider it, thank you! And a shout out to Manager Yessica for the attention to our questions, great attitude. read more

Love coming here ! Staff is always attentive and friendly and manger Angel is always a sweetheart and always has a smile on his face. Whether it's breakfast, lunch or dinner food is always good read more

The breakfast was tasty but not at the level of previous years. Coffee is terrible!! Like colored water! Waitress was nice but kept offering the coffee and made no effort to improve it. Overall service was subpar and I will not waste the time, effort, or fuel to return in the future. So sad ! My namesake restaurant has gone south. Was one of my favorite restaurants and the coffee was excellent! Not recommended. Now I'm off to anywhere to get a morning coffee read more

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We always like to stop here when we are in the area! the steak & eggs are the best!! Fatima was the best server!

Came in Saturday after my bike race and was soooo hungry ! Paul was our server and he was amazing .! We were greeted by Juliet and she advised us of the approximate wait time . We were then seated and everything just kept coming so fast . We got our delicious brewed coffee and the Paul took our order . All the side conversations were perfect and respectful. I had some questions about the deals on the Norms app and he was so quick to help and assist. We ordered the steak and eggs and everything was amazing . From the deliciously crunchy hash browns to the buttermilk fluffy warm pancakes everything was a hit . The kiddos ordered milk and juice and everything came to the table so quickly. I went to the restroom and it was very well kept and clean. No spills on the floor or overcrowded trash cans, everything was very clean for the big morning rush they had. Parking was ample and easy to get in and out of. It's so conveniently located right off the freeway . Will keep coming back for sure read more

You can't really go wrong with this fine establishment. I know it's a chain (been to other locations), but what makes the Claremont branch great is that it's open 24 hours and the staff in this particular part of the world are really lovely! Great menu options with solid variety and quality. This is a tradition for our family once a month! read more

I love starting my Friday mornings here. Amanda takes such good care of us every week. she knows our order, efficient with our food and bill. My food is satisfying. And Amanda always connects with us on a personal level. Happy every time! read more

NORMS Restaurant - Diners Near Me - Claremont, California

Came in after a hockey game and sat at the diner. Had an amazing experience with Emilze!! She was on it before I even got sat with asking if I wanted to order to go. Since she asked I figured her pleasantness was welcoming enough to sit at the diner. She took care of with immediately taking my order, brought my food out as soon as it came out. Refilled my drink without me asking. It was late so it was busy for a Friday night but she did job well done. read more

NORMS Restaurant - Sirloin and eggs - Diners Near Me - Claremont, California

I'm from out of town and heard this was a good place for pancakes. It did not disappoint the food is delish and the service was great! Vianca took great care of us. The wait time was very short so didn't have to wait long to get seated. Just a great experience overall. read more

Norma was amazing even though they were short staffed she made it happen helping 8 tables back to back including walk ins.. it was my kids first time here at this location and they loved her. read more

The food was acceptable, the service was okay, and the prices were reasonable. The only downside was the wait time, which was a bit longer than expected. Overall, it was an average experience. read more

Alin Lopez was a great host, she made sure we had our drinks and food. She also recommended us food and made sure our table was clean.

We decided to come here after a late night game of pickleball as it was the only thing open. Heather warmly greeted us right when we walked in despite working the grave yard shift. She was extremely nice and conversed with us throughout our meal. She made the experience a 10/10. The food was good too based off her recommendations. Will be back just for her. read more

Norms is conveniently located off the 10 fwy. There were plenty of parking. The building is modern and large. It gives a diner vibe. We came for breakfast on a Sunday morning. There was a short 15 minutes wait. There were a few of us waiting for seats. They were full. Our waitress was hustling. She managed to run around and wait on all her tables. I sense they are short staffed. Our waitress was great, but I can tell she's overworked. Plus we had some communication issues. She was not understanding what we were saying . My family loves Norms, I don't get it. The food is basic and the prices are moderate. I ordered the Cali-cado Benedict. The eggs were cooked just right, not overdone. The Benedict sauce was OK. The hash browns were burnt. 3/5. My parents shared the So cal breakfast which was alot! The pancakes were fluffy. It was a standard breakfast. 4/5 read more

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A last minute choice of waffles for dinner. This is normal, right? We thought to try this Norms since we were in this neighborhood not too long ago. Restaurant vibe is modern retro and great design details. Welcomed as soon as we walked through the door. It wasn't terribly busy. Ordered a Belgian waffle and added the blueberry compote with whipped cream. Love the light crunch of the waffle, but I think the compote makes the waffle soggy. I immediately scraped off the berries compote to the side and ate it separately. Whipped cream was not enough to cover the waffle. But it tastes good just not enough whipped cream. The restaurant was super clean, server was really nice, large parking lot out back available. Will definitely be back! Norms also give senior citizens a discount - a great little perk! read more

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Stopped by on Sunday, 12/29/24 during dinner time with the family. Dined in and ordered the following: - 1 seafood sampler with mashed potatoes = $16.99 - 2 fish and chips ($14.79) = $29.58 - 1 white fish with mashed potatoes = $15.79 SUBTOTAL = $62.36 TAX = $5.92 TIP = $20 OVERALL TOTAL = $88.28 Wait time was quite long but I fully understand that since it was the holiday season, less staff members are working at this time. Depending on what you order, you would also get a side salad and also soup! Located across the street from Super King and near Claremont Toyota. read more

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I just wanna know how this place is still standing? I ordered the ny steak and eggs and strawberry cheesecake pancakes The saddest thinnest steak I've ever seen. And it was mushy. I'm pretty sure there was only one scrambled egg on my plate And the pancakes? Oh lord they were so mushy and the strawberries looked like they came from an expired can. Never again read more

Quick service. Fatima was wonderful. Food was delicious, would come again. The ice tea and pancakes always hit

Seating and ordering were non issues. Our waitress Wendy even double checked the order. However one order came out wrong. The waitress took the plate back to the kitchen and a few min later brought the exact same plate back saying they were cooking the other part of the plate. Understandable. 15 min later everything was cold including the new order which I could tell was rushed as it was partially undone and cold probably bc it had been sitting for a while. At this point my party was just about finished so we asked for boxes. She double checked how many, and proceeded to bring back the wrong amount. At the cashier when asked about our experience Bryanna did not acknowledge the negative answer, proceeded to take the cash and say have a nice day. No eye contact just smiles. read more

Alin was an awesome waitress! always had a smile and took care of everything we asked quickly and efficiently

I had a great experience at Norms! The waitress was super friendly and gave an awesome recommendation for the cold brew syrup. There was a small mix-up with my meal at first, but she quickly remembered the onion rings, and I ended up with basically double the side - which was a nice surprise! [[HIGHLIGHT]]The atmosphere was also really nice and clean.[[ENDHIGHLIGHT]] I'd definitely go back. read more

Wonderful service! Vianca was great! Food was delicious! Best waffles in town! Very nice casual atmosphere read more

We were visiting in California and my Sisters-in-law suggested that we meet them at Norms. They had great food. My 6 and 2 year old grand sons found something that they liked on the Menu. read more

Came in today may 2, sat at the counter, ordered the 6 oz steak and eggs. Half my steak was raw. They cooked the then side perfectly but the thicker side was raw. of course the servers are so busy they never check on you, so ate the rest of my meal, leaving the raw steak on the plate. I'm sure no one will notice they served a customer raw food. The eggs were good. Hash browns cooked ok a little burnt on the top. read more