I love the food here, great service and the staff were extremely attentive. The ambiance was amazing as well. Loved it! Paul was a great server read more

Arturo is the best server ever are table loved him he was so nice and so funny and he was always able to help every need we had

We had an excellent experience at Norms! Alin provided outstanding customer service and made sure our family was well taken care of. The food was great, everything was very efficient, and our meals were served quickly, hot, and fresh. We had a family of 15 people, and everyone had such an enjoyable breakfast. It's not always easy serving a large group, but everything went smoothly and we truly appreciated the great service. Thank you, Alin, for making our breakfast such a wonderful experience! We will definitely be coming back again! read more

I always recommend Norms. Much food for lower prices! They have many locations and are open always. Me and wifey hit Norms for breakfast usually and they have decent ice tea and coffee. You can't beat it. Stop by. read more

NORMS Restaurant - Diners Near Me - Claremont, California

A BELOVED TRADITION! Every time I'm passing by the Claremont Norms it's an automatic pitstop. The 24/7 favorite always has good vibes, day or night. I stopped by for some red chilaquiles with steak and black beans. I also ordered a short stack of buttermilk pancakes. I didn't eat breakfast so I was HUNGRY. Service was exceptionally quick and our waitress Estefania was very helpful. Our drinks were refilled consistently, my hazelnut cold brew was the perfect drink for a late brunch. The menu is always evolving! Yes, they have the diner classics and consistent items. However, Norms is never scared to try new limited time options. Currently, they have Korean options, including Korean-fusion breakfast items. If you're Mexican or Korean, you will not go hungry here. Love the diverse menu, they even have boba at all Norms locations! No bad notes, even our host was super friendly! I'd highly recommend stopping by, the portions are bigger than what you'd get at Denny's. read more

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Fatima was amazing. Right from the start, her welcoming personality was on point and set a great tone at Norms. We will definitely return to try a few more dishes. Keep up the good work!. Loved the half rack baby ribs trio. read more

NORMS Restaurant - Diners Near Me - Claremont, California

Yes we come here all the time and today. Kristen was our waitress and she was amazing! Thank you Kristen. You deserve the props read more

NORMS Restaurant - Yummy - Diners Near Me - Claremont, California

Food was excellent! Alin was a fabulous server. We were seated in a nice quiet both. We enjoyed our breakfast here at Norms

The food was great, wonderful service by our great server Alin, wonderful ambiance, great breakfast, great cooks. Alin has been our server for many years and she has always been the best.. read more

Our family visited Norms restaurant on a weekday morning. We were sat promptly even with our large party. Our waitress Alin was very attentive, personable, and welcoming. My family had several small children in our party and she made sure that we were taken care of throughout our time for breakfast. The food was great and I would highly recommend this restaurant for its service. read more

Really great selection for breakfast. So many choices its difficult to choose. I went with the Big Breakfast and it was just like at home when i was a kid! Fluffy pancakes, tasty sausage and bacon with fresh fruit. Service was amazingly fast and my friendly server brought me warm milk with my coffee to make a Cafe con Leche! Very clean seating and this is a popular location based on people inside. read more

NORMS Restaurant - Diners Near Me - Claremont, California

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Keren was amazing! I had a difficult time to redeem my rewards and was willing to help me !It is very seldom that people go above and beyond! She needs to be rewarded for her patience and caring qualities! I 72 years and phone issues are sometimes an issue for us ! Thanks so mucho read more

Great value for delicious food and top notch service, every time. We come here once a month to catch up as a family and we always have a blast. Paul, Keren and Carlos are stellar whenever they wait on us. They spoil us and make us feel at home each time. read more

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I'm a sucker for Norms, and this by far is the best one I've been to. Whenever I'm in Claremont visiting my mom, we love to stop by Norms every week or two. All the servers here are fantastic; Esperanza in particular is great and remembers us every time! I also love how retro and spacious and clean the restaurant is. Give them the business! read more

If you want cold food breakfast then this location is for you.... I have been here couple of times and couple of times, same crap, served cold food and they offered no apology even after I told the waitress that food was up there for 5 mins or more getting cold...She just said she was busy and no apology at all or make it right offer... I tried this time and same crap....serve cold food...I decided this time was the last...I mainly go here for breakfast only....long before I used to go here and it was way better, service and food was better....these days it sucks. it seems like some old timer waitress tries to hog all the tables areas so she wants lots of tip tables...And she could care less if food served was cold... I left her nothing....and I have complained before about food being cold but they didn't care much.... They should have a person who takes the food right away to table while its hot....Not let it sit under warmer and get it cold to wait for waitress to serve it... such a stupid policy....Norms needs to monitor the staff and quality here and retrain them or institute policy of not letting cooked hot food sit there till waitress is free...50% of food quality is fresh hot food....not cold read more

Endenail (not sure if I'm spelling his name correctly) was very sweet as well. He was actually the bus boy but he observed that no one had made it to our table yet to get the basics. So he brought my hubby his drink. Fatima was fantastic. She came to us promptly after finishing the order of another table. I wasn't in the mood for anything but she was looking after me and asked if we needed an extra plate to share the meal my husband was getting. So sweet. Very clean and well organized location with plenty of parking. My hubby went with the buffalo chicken salad. The ambiance was perfect. Very spacious seating. Many spots but we didnt feel as if we're sitting so close to other customers. I love that the booths in the center of the dining room had colored themed glass running in between so that it gives you a little privacy. Also the fact that there was more than one area with a register. Beautiful location. read more

NORMS Restaurant - Buffalo Chicken Salad - Diners Near Me - Claremont, California

If you get Fatima, she is knowledgeable, fast, and kind. Her recommendations according to our likes, were spot on. I really enjoyed my pork chop plate with gumbo soup read more

Exactly what you expect from a chain diner place. You don't get any extra, you don't get any less. NORMS is perfect for the kind-of-sort-of cheap family night out where you don't want to commit to something fancy and want to allow the kids (and adults) to order chicken tenders and fries for the eighth night out in a row. Like I previously mentioned, you aren't getting any special food or palette changing experiences here. But you are getting a homey, cozy, and hospitable feel with the warm lighting, booth seating, and friendly servers. This was a childhood staple, but nothing special. 6/10. read more

Food was ok. Ran into an issue, manager on duty refused to help. JESSICA has obviously not been trained in customer service and should manage anything. Should not be placed in a position of authority. read more

A massive thank you to Katya! Without a doubt the fastest, most professional, and most polite server I've ever had. The level of care, efficiency, and friendliness is truly outstanding. Katya goes above and beyond to make every customer feel valued and appreciated. An absolute rockstar who deserves all the recognition! read more

The breakfast was tasty but not at the level of previous years. Coffee is terrible!! Like colored water! Waitress was nice but kept offering the coffee and made no effort to improve it. Overall service was subpar and I will not waste the time, effort, or fuel to return in the future. So sad ! My namesake restaurant has gone south. Was one of my favorite restaurants and the coffee was excellent! Not recommended. Now I'm off to anywhere to get a morning coffee read more

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Came in Saturday after my bike race and was soooo hungry ! Paul was our server and he was amazing .! We were greeted by Juliet and she advised us of the approximate wait time . We were then seated and everything just kept coming so fast . We got our delicious brewed coffee and the Paul took our order . All the side conversations were perfect and respectful. I had some questions about the deals on the Norms app and he was so quick to help and assist. We ordered the steak and eggs and everything was amazing . From the deliciously crunchy hash browns to the buttermilk fluffy warm pancakes everything was a hit . The kiddos ordered milk and juice and everything came to the table so quickly. I went to the restroom and it was very well kept and clean. No spills on the floor or overcrowded trash cans, everything was very clean for the big morning rush they had. Parking was ample and easy to get in and out of. It's so conveniently located right off the freeway . Will keep coming back for sure read more

My wife and I had breakfast at one of our regular to‑go spots, Norms in Claremont. The food was exactly what we love -- pancakes, eggs, and bacon done right -- but what really made our visit exceptional was the service from Paul. He wasn't our server, yet he still stepped in to help with a few requests we had. He's consistently friendly, helpful, and always has a genuine smile. We usually sit at the counter, but today we sat at a booth, and Paul still made sure we were taken care of. His customer service is always excellent, and it really stands out. read more

recently visited with my husband and two business colleagues for breakfast. Our server, Alejandro, provided excellent service. However, while he was away retrieving our drinks, the manager or supervisor (Angel) publicly demeaned and spoke down to him in front of our table and nearby guests. This behavior was highly unprofessional and created an uncomfortable atmosphere. My colleagues felt so uneasy that they left the restaurant unexpectedly. As the host, I was embarrassed by the incident, particularly in a business setting. Alejandro handled the situation with professionalism and apologized to us. The apology should have come from management. Angel needs to understand that effective leadership--especially when training or supervising staff--requires professionalism, respect, and kindness, not public criticism. I am shocked that this occurred and expect better from management. DO BETTER! Have this employee take accountability for his behavior and provide a less toxic environment for their employees. No wonder they look unhappy with management- but with customers EXCELLENT SERVICE. Take action- before this location goes downhill. TRUST. read more

It's been years since we've had the privilege of basking in the warmth of Norms restaurant. We decided to visit as a celebration of our daughter's exceptional academic achievements, rewarding her with a delectable breakfast in a haven that feels like home, minus the cleanup. Our outstanding waitress Katay radiates a heart full of joy and a captivating smile. She's always attentive, ensuring our glasses are full and our hunger is satiated. This is the essence of Norms restaurant that I've always cherished. The ambiance is serene, fostering a sense of tranquility. Great Job to the entire team, you're an inspiration, exemplifying remarkable teamwork and unwavering enthusiasm. The food was delicious!!! May the Lord God continue to shower blessings upon this establishment! Amen read more

NORMS Restaurant - Diners Near Me - Claremont, California

Second time the service and order has been wrong. I ordered chicken fried steak only to receive two chicken patties, not steak. Last time here, about six months ago, they gave me the wrong order, then completely undercooked my steak, then over cooked it. Right now? Server brought our drink refills and said "if they taste funny, switch" since one is diet and one isn't. It's not like it is even busy! Literally writing this IN MY BOOTH. My husband is pissed. I'm not happy. And the server isn't getting a tip. I'll go back to West Covina. This location, while adorable, sucks. read more

What a wonderful server Paul was to us. Will definitely come back. Pancakes did needed more fluff. But skillet was delicious.

Came in after a hockey game and sat at the diner. Had an amazing experience with Emilze!! She was on it before I even got sat with asking if I wanted to order to go. Since she asked I figured her pleasantness was welcoming enough to sit at the diner. She took care of with immediately taking my order, brought my food out as soon as it came out. Refilled my drink without me asking. It was late so it was busy for a Friday night but she did job well done. read more

NORMS Restaurant - Sirloin and eggs - Diners Near Me - Claremont, California

This Claremont Norm's location is always great! Food delicious and service is quick. In our recent visit, Paul was an exceptional server. He was kind and always attentive to anything we might've needed! Overall great experience as always. read more

Norms in Claremont, Had Arturo as our server. Great friendly and on the spot for service. Ordered the Hurvoy Rancheros. Great fresh avocados, Quick service. The restaurant greeted us friendly, Very clean and restrooms were clean and supplies filled. Need a location in Temecula Ca. Thanks read more

Our waiter, Carlos provided such a wonderful experience. He genuinely takes pride in his work and made sure we felt cared for and well taken care of throughout our visit. We truly appreciated his effort and positive attitude. This location was clean and cool temperature. The food was served nice and hot. The salad was fresh and green with that wonderful crisp. Thank you for your Excellent service Carlos!!! You provided us with a well-deserved 5-star experience!!! read more

You can't really go wrong with this fine establishment. I know it's a chain (been to other locations), but what makes the Claremont branch great is that it's open 24 hours and the staff in this particular part of the world are really lovely! Great menu options with solid variety and quality. This is a tradition for our family once a month! read more

I had an order delivered Which included take home an additional meat loaf, long story short they both were ice cold . I ordered 2 drinks I only received 1. I called to address this with customer service I was put on hold over 15 minutes no one came back on the line. I called back and no one answered . It was close to 10 pm however third was never addressed. read more

ABSOLUTELY ADORE GINA!!! came with a group of 11 people around 2:30am and she was not only an absolutely peach but she accommodated us when more people joined. she never once let down her smile and make sure we were well taken care of. GIVE THIS GIRL SOME PRAISE PLEASE!! read more

Norms is conveniently located off the 10 fwy. There were plenty of parking. The building is modern and large. It gives a diner vibe. We came for breakfast on a Sunday morning. There was a short 15 minutes wait. There were a few of us waiting for seats. They were full. Our waitress was hustling. She managed to run around and wait on all her tables. I sense they are short staffed. Our waitress was great, but I can tell she's overworked. Plus we had some communication issues. She was not understanding what we were saying . My family loves Norms, I don't get it. The food is basic and the prices are moderate. I ordered the Cali-cado Benedict. The eggs were cooked just right, not overdone. The Benedict sauce was OK. The hash browns were burnt. 3/5. My parents shared the So cal breakfast which was alot! The pancakes were fluffy. It was a standard breakfast. 4/5 read more

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I love starting my Friday mornings here. Amanda takes such good care of us every week. she knows our order, efficient with our food and bill. My food is satisfying. And Amanda always connects with us on a personal level. Happy every time! read more

NORMS Restaurant - Diners Near Me - Claremont, California

A last minute choice of waffles for dinner. This is normal, right? We thought to try this Norms since we were in this neighborhood not too long ago. Restaurant vibe is modern retro and great design details. Welcomed as soon as we walked through the door. It wasn't terribly busy. Ordered a Belgian waffle and added the blueberry compote with whipped cream. Love the light crunch of the waffle, but I think the compote makes the waffle soggy. I immediately scraped off the berries compote to the side and ate it separately. Whipped cream was not enough to cover the waffle. But it tastes good just not enough whipped cream. The restaurant was super clean, server was really nice, large parking lot out back available. Will definitely be back! Norms also give senior citizens a discount - a great little perk! read more

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Stopped by on Sunday, 12/29/24 during dinner time with the family. Dined in and ordered the following: - 1 seafood sampler with mashed potatoes = $16.99 - 2 fish and chips ($14.79) = $29.58 - 1 white fish with mashed potatoes = $15.79 SUBTOTAL = $62.36 TAX = $5.92 TIP = $20 OVERALL TOTAL = $88.28 Wait time was quite long but I fully understand that since it was the holiday season, less staff members are working at this time. Depending on what you order, you would also get a side salad and also soup! Located across the street from Super King and near Claremont Toyota. read more

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We always like to stop here when we are in the area! the steak & eggs are the best!! Fatima was the best server!

Our waitress did a great service we like norms and enjoy our coffee and breakfast thank you Prices are reasonable and parking is pretty big. read more