We stopped to eat after a basketball game and had a terrible experience. We walked in to a fairly empty restuarant and waited a long time for someone to greet us and be seated. A young man saw us when we walked in and said hello and then disappered. Once seated it took forever for our drinks and then food to arrive. Waitress overcharged us for one of our meals and when pointed out said oh sorry it is too late. No offer to reinburse us for the overcharge. Very poor customer service. We have eaten here a number of times and never had such a horrible experience. We will not be back. read more

Ordered online, they said it would be ready in Ten minutes. I made it there with 5 minutes to spare then waited another 40 minutes basically confirming my order with the front staff over and over again. They kept assuming I was with every other black person in the waiting room (There were two other black families waiting). When I eventually got my food it was cold. Ugh. read more

Very disappointed in this restaurant. Came in with my husband and son because they were craving pancakes for dinner. We walked in and could hear a few ladies talking and laughing in the back. Wait about 5 minutes before someone comes around the corner to take us to our booth. That was my first disappointment. Hello, is your conversation more important than waiting customers? I'm quite sure they could hear us talking, and the many times my husband cleared his throat to try and get their attention. We order our food and wait. My husband and sons meals were great, but mine was a disaster. Who eats a turkey sandwich with a fork? I ordered the Turkey Cheddar club and it was nothing like the picture. The turkey was cold chopped turkey like from a can. It was not nice slices of turkey breast like advertised. There was so much liquid in the turkey, the first half of my sandwich fell apart when I picked it up to eat it. It was a pile of soggy bread and cold turkey chunks topped with the cheese, lettuce and tomato. Second half of my sandwich was the same. I had no choice but to eat it with a fork as it was no longer in sandwich form, but just a big pile of mess on my plate. And with as slow as they are for bringing our drinks, you would think they were busy, but there was only one other man in the restaurant when we were there. And not one time did she ask if we wanted refills on our beverages. This restaurant has really gone down hill. The next time we want pancakes, we will drive to a different location. Or perhaps Dennys. read more

It's busy on a Sunday and the church crowd was there. By they have online check in through the Yelp app and it works! I walked in ahead of 6 families that had been waiting obviously and got the stink eye for sure. But the app worked well and I did it from my house and timed it perfectly. As for the table is smelled like old bleach water which I hate. The saving grace is the whole place is clean and inviting. The staff was great from the greeter forward. Our waitress seemed pretty bland, but she was obviously busy and got everything correct and did it fast. I see the lower ratings but my experience was on the side of good not reaching great. You know what you are getting with the food and it's pretty decent with good prices. read more

I love IHOP. Always have. Way better than Denny's. It took a few minutes after walking in to get greeted. Once seated were helped immediately. I got the banana pancakes and a side of hashbrowns. They charged 3 bucks for a small side and they charge 4 bucks for orange juice. Pretty pricey if you ask me. Good food, but pricey. I had a good experience compared to the other Yelpers. read more

IHOP - American Near Me - Marysville, Washington

So my husband ordered Pavlano Omelet is spicy but every rime mu husband cut into it is more Jalapeno than the meat it self so my suggestion do not put to much Jalapeno.. I ordered Steak tip dinner my kids the pancakes read more

We sat down at 12:30pm. At 1 they brought us our drinks. My wife ordered her omelette ala carte. I ordered mine with a salad. They brought her a salad anyway. Then at 1:45pm we were finally brought our food. My wife's omelette had a chunk of beef fat, separate from any meat, placed on top of the omelette. My omelette was missing ingredients. The manager removed our plates with an apology and told us she would remove the charges since it was so incorrect. When they dropped the check off they had charged us for two side salads, even though they were part of the meals she had taken off the check. Will not return, and probably am done with IHOP in general. read more

this was during our first storm and power outage of the year everyone was trying to find a place to eat staff was great food was good read more

I placed an order through Doordash and ordered a "Build your pancake combo" and fajita omelet combo. Now I understand that you need to go through doordash to make your complaints/issues you may have had (which I've done) but upon reaching out to the manager he notified me of what steps I needed to do but I feel he could have been more proactive in trying to make things right. I can do what's necessary on my end to prove to him I was missing the eggs, hash browns and sausage. He could have taken a name down or something instead of just directing me back to Doordash considering Doordash doesn't make the food. So now here I am $42 later with my $7/per pancake combo (minus the combo) and fajita combo (which was the only thing completed correctly) just waiting for a response from Doordash while we sit with IHOP's screw up. read more

If I could give less than one star I would. My pregnant wife was craving a turkey dinner and I wish we would have read the reviews before we decided to eat here before our trip to Costco. The turkey didn't look right so my wife sent it back not to mention the cornbread stuffing was missing along with Lingonberry sauce, the gravy on the side and sour cream for her mashed potatoes. She asked for sliced turkey as the menu shows but was given the plate back with the same blobs of hacked turkey and the stuffing shoved on the plate. Nothing was corrected or resolved. We will never eat at ihop again and do yourself favor by hopping back into your car and leaving before eating here. Incidentally, the bacon I ordered with my eggs wasn't really even cooked. Praying we don't end up sick after eating this disappointing meal. read more

Our office wanted to start the day off with a big breaky. Of course, IHOP comes to mind. We had omlettes and pancakes delivered. Adding extra syrup wasn't on the form, so I called to have it added to the order. So here goes: 2 make your own omlettes, served warm, and beautiful. Tasted great. 3 orders of pancakes, 1 regular short stack, 1 blueberry, 1 cheesecake. All were delicious! Extra syrup was in the bag. This was by far the best take out service we have ever had and will order again. read more

Spoiled smelly meat with mold. IHOP will make you sick and don't care. We ordered pickup to enjoy a movie. Half way into the turkey dinner, my stomach started feeling queasy. As I analyzed the food, I discovered meat with a large number of deep dark spots of mold and a spoiled smell. We rushed back to IHOP to explan the situation. Personnel and Management was heartless and defensive. While I dicussed the spoiled meat, they kept repeating that I had eaten half of the meal, walked away, would not help me, nor give me a refund. Who does not take responsibility for endangering your life with Salmonella Poisoning? "IHOP" that's who! Moreover, no fork, cranberry sause, and undercooked broccoli. Ihop, please do not post a message justifying your neglectful Behavior. read more

Horrible service!!! We waited for over an hour just sitting at the table! It took 20 minutes to get drinks (water, tea, and milk), and no one even came to check if we needed refills. When we finally got the food, it was ok, but we still never got refills on the drinks or napkins, even after asking twice. There is no reason that the food would have taken so long since the mashed potatoes were most likely instant (I found some dry powdered potato in them) and the canned corn was soggy with no flavor. Never once did anyone come by to tell us that our food was on the way or apologize for the slow service. We will not go back. read more

Ordered take out still to nervouse to go in and eat. Food was ready when it said it would be according to the app. Came as advertised but what made it for me was the food was seperated and they even remebered to add ketchup. Doing ot right IHOP. read more

Chicken Florentine crepe is my go to. Absolutely delicious. Great staff. Cleanliness can be improved.

I don't expect much from IHOP. You get what you paid for. I had tritip steak and asking for medium rare. And. It came out well done. It was sweet which was strange. The grilled onion was burnt. Service was rare. read more

We decided to come in to get some food and as soon as we walked in, the hostesses had obviously noticed us and ignored us until a manager came out to tell them to seat us. They were just standing there and talking. Then, after we sat down, we had to wait almost 20 minutes just to get an order in even though they were very slow and all other tables had been taken care of. I love the food and the business, but the service at this one was horrible. read more

IHOP - American Near Me - Marysville, Washington

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The cups and silverware were filthy. Ended up leaving after we asked for cleaner cups and silverware just to get even dirtier cups & silverware read more

Went in for brunch on Father's Day. Most of the food was luke warm like the French toast and the French fries. One of the orders was for chocolate chip pancakes but we received plain pancakes. Apparently the cooks were overwhelmed with the Father's Day rush. They need to prepare better for events like this! read more

All IHOPS are not created equal. Be prepared to pay more than menu prices and receive less food. Four pancake breakfast platters come with two pancakes for a dollar more. read more

I canceled an online order and was a pain to get my refund! Seemed like I had to PROVE I didn't get my order but it was obvious that I canceled and money came out of my bank account. Just talking to the operational manager of the location is terrible. read more

The pancakes are bomb. EVERYTHING else about this place sucks. Service, orange juice, other customers, their ketchup bottles, everything.

I would never recommend working here the food at Denny's and IHOP are both the same at their restaurants couple years ago I had chicken strips here a few hours later I got really sick and almost fainted I have never been back since after that happened me and my friend we both had the same thing she felt totally fine read more

Bathrooms smell awful and I ordered a omelette but it came as a scramble with some wierd cheese sauce on it, I dunno, not my favorite place

This 5 star rating is strictly about service. I arrived after 9:30 and was greeted warmly even though they close at 10. My server was named Payton he was very nice and attentive. Our order had a slight problem and the taste wasn't great (personal preference) but he did what he could to make sure we were happy. I appreciate him joking with us and making it a fun and inviting experience as we are new to Arlington. read more

7-12 minute wait, which was way shorter. Upon being seated "Justin" our waiter took our drink order and when he brought me my coffee it had lipstick on it. I said this is not my shade. I showed it to him and instead of him say "sorry" he only said...."oh, its not, I will bring you another cup." Mallory was very nice as she was very busy, took the time to refill he coffee carafe and refill the specialty creamer....all with a smile. Once my meal was over, put the last of my coffee in my mouth. Looked in the bottom of the cup....DRIED HASH BROWNS. OMG!!! That's gross!! So ignoring my suggestion, my husband told the cashier. She took the coffee off....said sorry for the experience. Maybe I'm to picky.........nahhhhh I don't think so! read more

IHOP - Fall Drink Specials - American Near Me - Marysville, Washington

Waited over an hour for food that arrived semi-hot! To many workers but not organized or something going on that wasn't allowing the flow of service to run properly read more

Terrible. DO NOT EVER GO HERE! This place has consistently had terrible service. My girlfriend and myself have given this location MULTIPLE chances to change our opinion from our first visit here. Each time it takes a To-go order almost an hour. I can understand this being in the restaurant business myself that if it is busy it may take some time. As I stated before though this has been consistent. As in EVERY TIME. Today, I am writing this as I sit in your restaurant coming up on 50 minutes since I placed my To-go order at 9:05am and was told 12 minutes. I have seen multiple couples enter, not be greeted, and walk out without even seeing an employee. As I said before, as a person working in the restaurant I understand most things. But this is ridiculous and has become unacceptable. This continues to be a problem and we will not be returning. Update @ 10:12am after waiting for over an hour I just received my money back and no food. ONE HOUR. read more

Me and my husband had come here two times, and both time received horrible service. The first time, we had waited over an hour for our food. And when it's only two people and not a whole lot of people in the restaurant to begin with, I don't understand how it took that long. Maybe they were short staff? But it doesn't help that the waiter didn't come and check up on us at all for an hour so we couldn't even ask him how much longer before our food is ready to be served. We came here a second time hoping maybe it was just that first time. And the same thing happened! Then, speaking with a friend of mine who had came a week ago, he said the same thing happened to him. So, I just suggest going somewhere else. This place had horrible service, at least to us.... read more

What an awesome improvement!!! In the past, we have pledged to not return. Having been given a giftcard, we decided to come back. It is absolutely wonderful now. The management has conpletely changed, the servers no longer are rude or disrespectful, instead making us feel like we are valued guests. Our server Payton was excellent even encouraging our girls to eat, we appreciate it!! We had a wonderful breakfast, everything from getting a seat to paying was sinple and correct, and we left full and happy. We thanked the manager, as we want them to know we notice and appreciate their hardwork. Note to the owners, the new management is fabulous! We appreciate this business in Arlington! read more

Every time I've been here the service is horrible! One time it was a new server who had way too many tables while the others seemed to have only a few. The next time we were one of the only tables and after 35mins the waiter finally realized our order had never even printed out in the kitchen. He claimed to give me the kids meal free, gee thanks but it says on the sign kids eat free already! The service sucks, the wait is horrible, and the food isn't all that great! read more

Terrible experience. Given it WAS a Sunday morning, I was very patient and accepting with the 30 minute wait time. After we were seated, out waitress brought food to the people sitting next to us, who immediately complained of their side dishes being other than what they had ordered. It then took about 20 more minutes before we even got our order in. I really understand being busy on a Sunday morning.. but this restaurant needs more staff on these hours. Our waitress was obviously overwhelmed and stressed, and I'm sure wasn't being tipped very well because of the lack of time she had to spend with each customer. I don't think she smiled once. Lastly, when we got our food it was obvious it had been sitting under the heat lamp for a while. My sister's eggs Benedict had a dry, film over the top of it.. And the food overall wasn't that impressive, my wife hasn't been feeling well since. read more

Today after Costco, I took daughter to eat breakfast. I ordered shakes for her and I, then food order. My order "Rooty Tooty fresh & fruity scrambled. They bring food and it has only one bacon and sausage. No pancakes yet. When pancakes come, it's only two. This place was trying to make up for its short order. But not enough for me to leave positive review. Still tipped. read more

The service here was perhaps the worst I've ever experienced. The waitress clearly hated her job - unfriendly (didn't see a smile once), acted as if we were an inconvenience, and just more or less appeared to seem dead inside. This gives me an impression of how the restaurant itself must treat their service workers. The food was not that great, and one order was not fulfilled correctly - 1st it was not scrambled, as specified, and 2nd, the cheese was forgotten. They just sprinkled it on top unmelted at that point. Nothing about this establishment and the service was impressive. read more

Not only one but two long hairs in my hash browns.. not acceptable. So I Called and the girl we talk to was really nice and helpful, she guarenteed us a meal the next morning for free. The next morning we called 2 get our food and we were told that it's not their problem that their hair was in our food and to call back the next day to speak with a manager. The lady's name was crystal, she was very rude unhelpful and had very poor customer service skills. Definitely will never be returning to ihop or giving them any more business in the future. Will be informing friends and family to do the same! Will be in touch with the BBB as well.. smh read more

I would give this place no starts if that was an option . After a quick wait to be seated , we sat and sat and sat and sat ... Finally I had to approach a woman to inquire on getting coffee and water ... She stated our server would be over .. again we sat and sat getting more irritated as we watched numerous employees wander around and not acknowledge us ... Finally we flagged her again and she went to find our person . The girl finally shows up , we order and the food was decent but we were already turned off by the experience . As a frequent I HOP breakfast customer I don't understand why this location sucks , there were plenty of staff but nobody was organized ... I understand being busy , but you can always acknowledge the people who ultimately are tipping you based on SERVICE ... Very poor experience , we won't be back to this location . read more

the service was horrible. the food took forever, they forgot our orders. i waited over an hour for my food. i will never be going here again. read more

In all the years that I've been eating at IHOP on and off, have never had a bad meal! The service has always been excellent! The turkey bacon is the best, the best I have bought and tasted turkey bacon from all different sources and by far IHOP has it over them all! Coffee at the Marysville location has always been very good and stays hot in the carafe. I wish they would bring back the wraps they were excellent! read more

I have not frequented various iHop restaurants so I can't say if this particular establishment is different from most. The Smokey Point iHop seems extremely ghetto. Our waitress was missing her front teeth. The restroom reeked of cigarette smoke, and the majority of diners were hooked up with emphysema inhalation machines, walkers, or wheelchairs. No offense to the elderly, but I felt like I was dining at a convalescent home, and the food was definitely along the same standard as the cafeteria options at the local retirement facility. Another lesson learned in "you get what you pay for"! The "Kids Eat Free" gimmick is a come-on. Kids eat free everywhere! There is absolutely no reason why a child should be ordering his/her own meal to begin with. The super-sizing of American appetites has gone so far overboard that any child under 10 should easily be able to split a meal with their accompanying adult. read more

We joined the waitlist approximately 10 minutes before arriving. Once we arrived, we were told "oh you joined 4 minutes ago" by the hostess. Another host came and began seating customers following the order in which they arrived, including based on the waitlist. Once seated, we waited 9 minutes before a waitress even acknowledged us. Two other couples sat down after us and were immediately greeted by their waitress. This is the first time that we have experienced this lackluster service and I'm unsure if we will continue dining here. read more