Abby was great very friendly, warm, delightful, sweet ...food was wonderful, fresh, hot and delicious

We approached the restaurant and noticed the large parking lot. We entered, joined a short line and checked in. I was informed there would be about a 15 minute wait. We went back out to the car to wait until called. I received a text that our table was ready in what seemed like less than 15 minutes. We reentered, were led to a booth, and a server came over quickly. She seemed a bit dry at first, not too much smiling or warm and fuzzy greetings. She was all business and we were all ready with our orders. I ordered the French toast combo with scrambled eggs, cheese, and bacon. Wifey ordered the 55+ Rise and Shine combo with an added side of pancakes. My daughters decided to share the breakfast burrito entrée, and they each ordered their own side of hash browns. My oldest also ordered a side of pancakes with blueberries on top. The food came out pretty quickly, and our server started to warm up to us as the visit went on. She even began dropping a "sweetie" and "beautiful" when speaking to my daughter. Overall, all the food was good and tasted exactly as expected. We would return if we found ourselves in the area again. read more

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The food took forever! The jumbo shrimp fried rice was 7 out of 10, the lemon pepper wings were good. However, they were a tad too big for my liking. The atmosphere was gloomy and if you dislike SMOKING.... Stay way read more

Great service. Clean. Food is good. We will be back!! I need 83 more letters to post this review.

Dined at restaurant about a week or 2 ago. My son had a huge hair in between his pancakes and they remade it. I almost finished my hashbrowns when I found a hair that was definitely not mine in the mix. Messed up my appetite and was just an overall terrible experience. And we order my son a shake Togo and they return back with a small cup filled mostly with whip cream. I tried to ask the lady if the whip cream was going to take from his milkshake. He literally had a couple sips and the cup was about 4 inches tall for over 7$ The waitress was nice but y'all gotta do better. If you're gonna work in the kitchen then your hair needs to be tied up. And if you're stressed at home then make sure you put a hair net on your ponytail or bun so this doesn't happen again. It is disgusting and unprofessional when working in the food industry. Will not be going back here and will make sure to tell all my friends in the area as well. I have done management in the food industry many years, all this is unacceptable. Not just one plate had hair but 2. Do better read more

While deciding what to get what breakfast while visits the area, I found that IHOP had a family fest deal that was cheaper than getting meals at another local restaurant. I also needed take out due to my having to do a couple virtual sessions for work. I got the waffle family meal that had 4 serving of eggs, hashbrowns, bacon, and sausage, along with 12 slices of waffle triangles. This was $40. I also got a stack of blueberry pancakes since it was 5 of us and I knew the waffles wasn't going to be enough. I Ordered online around 9:35am with an estimated pickup of 9:51am. I left the hotel around 9:45ish. After ordering, they send me a text with a link where I could let them know when I was on my way to ensure it was ready and what not. When I arrived around 9:54am, the food was ready and bagged nicely. I was greatly promptly as well. When back at the hotel, all the food was fresh and hot. I wish the bacon would've been a little crisper and that they packed salt and pepper for the eggs. They didn't pack enough syrup either. Other than that, no major. complaints really. We enjoyed the food. read more

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As good as usual. Ordered two breakfasts off the value menu. Had a ham and cheese omelette, two over easy eggs, two sausage, two pancakes and hash browns. All that for $14.00. Not a bad deal and more than I can eat. read more

Food and service were great. Waitresses were super nice which is not common for very early morning shifts personnel. Simply great!

Very crowded, everyone was working as hard as they could. The food was good. The place was clean despite being packed full. The reason for 2 stars is purely price point. For 5 people to eat breakfast and not have huge plates or extras, the total being over $100 is inconceivable. I tipped the waitress nicely but this will be the last time we eat at an IHOP. read more

Went out for a bite to eat after shopping and so on. Food was amazing. I had the breakfast sampler with an order of stuffed French toast. It was amazing, my husband had one of the omelets which he liked and it was big, my son had the chocolate chip pancake and loved it. We will definitely be eating here again the service wad great and Khalid came and checked on us and other tables to see how our experiences went. read more

Food was delicious and the service was exceptional. Really appreciated the Manager's attention to his customers. read more

IHOP - Breakfast - Breakfast & Brunch Near Me - Sevierville, Tennessee

Frederick M 0100787 was the best server I've had in a long time. He was so nice and attentive and I cant tell you how Joy I felt when all our food was right the first time. He also remembered who ordered what. What an amazing guy. Also the food was great. Best ihop food I've had. Thanks for a great experience. read more

On July 18, three of us went here for breakfast. My friend was in the process of putting his mask on as he walked in, and the hostess that was working literally yelled at him to put his mask on. I glared at her and told him that's what he was doing. She wasn't saying hello or greeting anybody that was walking in, and was pretty much throwing the menus on the table. I see several reviews on here that say the hostess has a bad attitude. If she hates her job that much, maybe she shouldn't be working there. On a positive note, our server Rosalyn was absolutely outstanding.. very attentive and a total sweetheart. I had the southwest breakfast scramble and it was delicious. read more

IHOP - Southwest Scramble - Breakfast & Brunch Near Me - Sevierville, Tennessee

Exactly what we needed before we headed home. Quickly seated, waitress came over quickly and took our orders (she was awesome and we told the manager how great she was), food came out fast and exactly as ordered. Our waitress even had them pop my English muffin back in the toaster because I had wanted it crispy and she saw that it wasn't. Restaurant looked clean and so were bathrooms. read more

The ambiance and the service were good. The food was good except for that my wife ordered extra crispy bacon and they served her almost raw bacon. read more

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We ordered breakfast online and picked it up close to our cabin. Everything was wading and waiting for us when I went inside to get it. Staff was friendly! The food was great! The only thing that was a miss was we ordered coffee and requested extra cream and sugar which was left out of our bag. But overall everything was good. read more

Dis place has ok costumer service but the food comes in and it is cheecks but the milkshake is ok

We both got the southwest chicken bowls. There was probably enough for at least two people in one dish...maybe even three people. Our server was great. She had several tables, but she managed just fine. Our food was good. We both had to-go boxes and promised we would just order one next time and share. read more

IHOP - Southwest chicken bowl - Breakfast & Brunch Near Me - Sevierville, Tennessee

I had a $10 gift card IHOP sent me for my birthday so we decided to use it. First mistake. The waitress took the card when we ordered. When we received the bill, the $10 gift card was not credited. I asked the waitress about it and she took the gift card out of her pocket and then brought us a bill reflecting the credit. My wife ordered the Chrispy Fish Platter, she received the Shrimp Platter. She was hungry and ate it without complant. I brought it to the waitress attention and her only comment was, "They both cost the same thing." The food was not great, greasy taste to it. Haven't been to this IHOP in several years and will not go again. I live here, there are much better places to eat at more reasonable prices, and the wait staff will own up to mistakes if any are made. read more

My husband says I am being generous. But the food wasn't horrible. It wasn't fantastic though. The wait was craaaaay when it wasn't even full and the staff was packed! Just didn't looked like they had it altogether. The manager had her work cut out for her..... she seemed to be taking care of all the slack of the staff. Tall blonde Lady with an accent. Kinda funny- a sign outside says "hiring people who just show up".... Maybe they should reconsider some of those people. Food was hot and place is clean. read more

IHOP - Breakfast & Brunch Near Me - Sevierville, Tennessee

I hop is a great place to eat anytime. I like the breakfast the best. They have been around forever. My go to has always been the omelet. It's always done the same so no worries on if this theme it's going to be good. GreaT food all over. read more

IHOP - Omelette - Breakfast & Brunch Near Me - Sevierville, Tennessee

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My boyfriend and I went on vacation to Tennessee. He left his jacket in the booth. We did not realize until getting our things out of the rental car at the airport. The staff at the Sevierville location shipped us his jacket at no cost. The food was amazing and waitress in the restaurant was amazing. This location is always a place on my list of stops when I visit Pigeon Forge because of the location, food, and service. Looking forward to my next visit already! Thank you for going above and beyond for your customers. read more

We had a group of 16. They were very busy but had us seated in 20 minutes. The waitress was young, not really quick and didn't smile much, but she really tried. I felt we got our food in a reasonable time. I would go back. read more

I mean it's an ihop it's got some really good pancakes and also nice staff, the other food is always good too, awesome place to stop by for breakfast. read more

The Family ate here. Beata was our waitress. The food was good. Service was good. Best pancakes I've had in years. Well done. read more

Megan was a a fantastic waitress today. She brought me hella water. I love getting banana pancakes, and she made my day so bright, it turned my frown upside down read more

6/19/21 You know, I am over listening to people moan about waiting to be seated. This is the new reality: not enough help so there there will be a wait and it will take a while to get your food as well. Don't get mad, call ahead, get take out, or stay at home. You can go from one place to another and find a crappy place with no wait and no service in the same amount of time you will wait to get seated. Sit down and enjoy yourself from the comfort of your car. read more

HORRIBLE SERVICE. If you're visiting do not ruin your visit with this crud. Hostess was very rude and had an attitude with a lot of people.

I seriously don't understand why there's only 2.5 stars we were a party of 4 and I was really really hungry the wait said thirty minutes but only took ten the food was absolutely amazing the bacon was VARY good and I loved the blueberry crepes and it was amazing Don't give any mind to the 2.5 stares there are just a bunch of Karen's out there, Stay Safe read more

Aweful. The food was gross. Service was unsatisfactory. Our waitress took our order then never came back. Never got my entire order. A man who was not in IHOP attire brought out our food. It was like some random dude in street clothes delivered our meals. It was strange. There are too many other good places to eat near this IHOP. This place will disappoint you. read more

Nice place for breakfast, staff were friendly and prices were reasonable. Food servings were way too much.

Long wait due to COVID safety but all in all had a great visit. Food was delivered as ordered and was very fast. Server was very nice and kept our drinks refilled. Have eaten there several times and will continue to visit. read more

Hostess was way too hot. Honestly it made me and my seven young boys very uncomfortable. Thankfully my seven daughters where there to cover the eyes of my sons. Server was also way too hot. I ordered food for myself and my fourteen children as quickly as possible so they wouldn't have to look at her hot bod for too long. We got fifty or so happy face pancakes. Each pancake was unique and charming in its own way. Although a few pancakes looked like they where not truly happy they still looked content to be eaten by my many children. After the meal I blew my whistle and the children lined up to sing the "thank you song" to the kitchen. After the song they each gave the chef a shiny stone as a gift for such wonderful pancakes. This was by far the best IHOP experience my clan has ever had. I only wish the staff was just a little less attractive so my sons wouldn't feel the temptation to sin. read more

Waited over 10 minutes for a server to even get our drink order. Needless to say not one waiter/waitress bothered looking at us. We left.

Eggs Benedict was perfection! Sirloin tips with onion and mushroom was amazing! Splashberry was delicious! Server was so nice! Will definitely be back! read more

IHOP - Splashberry!! - Breakfast & Brunch Near Me - Sevierville, Tennessee

We went here on a Saturday because every other breakfast place was packed!!! 60-90 min waits. So we settled for IHOP. We waited 30 min and was welcomed with a very friendly hostess. Our waitress was fantastic. So friendly and took good care of us. The food was very good and I enjoyed our time there. I only gave it 4 stars because we'll, it's ihop. But I like this location and I would go back. read more

We went here twice during our Smokey Mountain vacation. The first time the service was horrible, but the second time it was ok, but not great. First time, the waitress never came back to see if our food was ok, if we needed refills or anything until we were done with our order. The second time she did come back with a drink refill before I even needed one, but it did take quite a bit for her to come and take the order. Both times, son and I ordered the nutella and banana crepes and swedish crepes. I have to say the second time, the swedish crepes were much better, as they had a healthier dose of both the ligonberries themselves as well as the butter. Hubby got a philly cheese steak the first time and the ham and cheese omelet the second time. He was happy with both entrees, both times. The price was reasonable for what we got. The food was ok. I would probably try other breakfast places in the future. read more

I came in after the breakfast rush and before lunch and without a doubt it's the worst IHOP I have ever visited. The French Toast took a very long time to get to me and it was hard to cut up without using a knife- only the middle was soft. The service was much much much worse. When my food was dropped off my server was there and dropped off my ticket at the same time and that was it! No check ups or drink refills or anything! I didn't finish eating because I really needed something to drink along with my food. There are way too many places to have a late breakfast at so I'll definitely avoid this one and go somewhere else in the future. read more

Clean place to eat. Employees obviously get along and like each other which is nice. Food was good. Our server had her child there in the restaurant which was humbling. Team work was observed which was nice as well. Thank you for being. Humans serving humans. read more

Was quoted a 20 minute wait time and actually ended up waiting over 30. This wouldn't have been that big of a deal except my wife was late for work because it took so long to be seated, then greeted. Just get your stuff together and start quoting your quest accurate wait times so they can better decide if they would like to wait or find another option. To top this off when the food came everything was cold and when I asked to have my food removed from the bill because I didn't eat any of it, it took literally 15 minutes for the server to bring back the revised bill. This was a pitiful excuse for a dining experience read more