Short review: please give your hard earned money to ANY other restaurant in Florence, including McDonald's. In such an awesome city with incredible restaurants (and people), please do not fall for this trap like I did. I have never been taken so badly in my life.
Long review: Before I get into it, I want to try to build some credibility with the people reading these reviews. I am very hesitant to write a bad review. My wife and I travel a lot and the number one thing a tour guide or a restaurant owner will tell you is that a single bad review can really hurt their business. A single bad review can negate hundreds of good reviews. I am also from NYC, so I am familiar with sky high prices. Said another way, if we have a bad experience or something was not worth the cost, we usually just shrug it off and move on. Hopefully that gives me some credibility and explains why I almost feel compelled to write this ridiculous review.
Not sure where to start? Maybe at the 7 pieces of asparagus for 21.50 Euros...Or the 4 raviolis for 23.50 Euros...To be fair to the restaurant those raviolis also had a slice of pear next to it. Finally, the restaurants "speciality" and "most famous dish", the John Travolta pasta. A pasta that is so good, Johnny T had it one night and came back the next day and had it again!
It was 6 pieces of rigatoni for 44 Euros...Of course he came back, he made eating two slices of pizza at once famous. He probably wanted to enjoy a double digit number of macaroni pieces before he agreed to let the pasta be named after him...
You might be thinking, well maybe these were appetizers? These were main courses. And for the elegant service that this fine institution provides they charge a 6 Euros per person sit down fee and a 10% service fee. If you are going to mug a tourist, you might as well go for grand larceny...
If you are still reading, do not worry, I am almost done.
What makes this robbery worse is that the owner comes over to your table after each course and asks you how the food was with a BIG smile on his face. After the first course of watery asparagus, we said that it tasted great. After the second course of 2 ravioli each (4 in total), we said it was good but a little small. To which he responded, you should not have split the ravioli entree. He then insisted that the next time we come that we both order the each entree. Yes, you heard that right, the problem tonight was under ordering...
Speaking of John Travolta and his movies, after the final course of 3 rigatoni each (6 in total), I harnessed the same level of calmness that Samuel L. Jackson uses in the final scene of Pulp Fiction when I said give me the check. I paid my 126.50 Euro bill in cash and walked home with my wife as we laughed out loud talking about that 45 minute heist. You read that correctly, we had a three course dinner in an Italian restaurant in 45 minutes. It could have been 35 minutes, but they take 10 minutes of your time to walk you through their menu.
Why I felt compelled to write this review when I would normally walk out the door and laugh, is I have never experienced this level of egregiously bad behavior before. To charge people 67.5 Euros for 10 pieces of pasta, ask them how it was after with the big "I got you" smile on your face, and tell them that they should have ordered more food is criminal. And COMPLETELY AVOIDABLE, if there was a double digit number of pasta on our plates, I would not write this review. I would say the restaurant business is a tough one and they have to make money to stay open. But that was not the issue here.
Last thing - I am not telling you not to go to this restaurant, I am simply just trying to warn you that this is a complete scam. And despite this incredibly over the top review, I am not really mad at the restaurant because there will always be places like this wherever you go in the world. I am mad at the hundreds of positive reviews across the various platforms (Yelp, Google, Tripadvisor, etc.) from fellow tourists. I could understand going to the place, getting ripped off, and laughing it off as a tourist trap, BUT to give the place a 4 or 5 star review after they just took you for 6.75 per piece of pasta (67.5 divided by 10 pieces of pasta), charged you a sit down fee of 6 Euros per person and a 10% service fee on top is astonishing. This place also appears to have won an award from TripAdvisor in 2023...
I am going to be posting this review on every single platform there is.
P.S. the restaurant owner will most likely text you about making a reservation. In the text (after he asks you to bring cash because they do not accept credit cards), he says that he loves hungry customers. The irony... read more