Found this gem & decided to go shortly after it opened to avoid a long line. There's no dine-in option & I didn't want to let my car idle at the drive-thru, so I just parked on the street & walked up to order at the window. I got the double double, fries & a cherry Coke. Everything was hot & fresh though I felt like the burger was slightly over-salted as you shouldn't taste salt in a burger. The fries were pre-salted & weren't greasy. It took less than 10 minutes to receive my food & service was friendly. I'd return, next time to try a milkshake. read more

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Worst customer service ever at in and out! Literally 1 hour and I'm Still waiting in line . read more

In-N-Out Burger - And the place is dirty and bathroom smells awful - Burgers Near Me - North Hollywood, California

First time going to this location. They don't have a dine-in. They do have tables outside though. The quality of the fries was pretty disappointing. In n out prides itself in fresh potatos, but most of the fries I got looks like it's been refried more than once. Glad the burger was at least good quality. read more

In-N-Out Burger - Cheeseburger - Burgers Near Me - North Hollywood, California

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Visiting this burger chain is sort of a right of passage when visiting the West Coast since the menu has become a timeless favorite across the USA...loved for their classic cheeseburgers, friendly service, bold flavors and affordable prices. Being an In-N-Out virgin, Te-See & Doug encouraged me to try the most popular item...The Double Double-my "secret" burger was two juicy grilled beef patties, melty American cheese, crisp hand-leafed lettuce, fresh tomatoes, crunchy pickles, a whole slice of raw onion, extra signature spread, all in a toasted bun. And hey, the best part of this visit, it won't be my last...Florida is next in line to open up this famous joint! Always fresh. Never frozen. read more

In-N-Out Burger - In a relationship...with THIS burger!!! - Burgers Near Me - North Hollywood, California

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Stopped at this location to celebrate my kids finishing their reading logs and earning a free in N out cheeseburger. We decided to park and dine "in". There's no indoor seating... just about 8 tables under a pavilion which was fine for us. Went up to the window, welcomed by friendly staff. Waited about ten minutes for the burgers to be ready. Everything was great. Great service, great food, great time. read more

In-N-Out Burger - Cheeseburger - Burgers Near Me - North Hollywood, California

Pretty unfortunate experience here. This place has been here since 1971, and it seems pretty healthy in terms of business. I went here recently though, and I feel like it can really improve. Firstly, the queueing system is a bit disjointed with a lack of space for people to wait leading to confusion in the line. There also were a few cases where customers unknowingly were blocking the cars going through the drive-thru lanes, which seems like an accident waiting to happen. Secondly, and mainly, I feel bad for the employees here because they're really hustling and working the best they can. The quarters they're in--with the cash register, stove, soda machine, and two drive-thru windows--is incredibly small. It must be really hard to be efficient there and not bump into others, and I can't imagine it on very hot days. I believe that the setup here sets up the employees for failure because it's hard to serve two drive thru lines and a walk-up line. The cashiers also have to tend to requests like ketchup, peppers, spread, and refills, slowing down operations. The wait times here seem to be a recurrent issue looking at reviews here. In my case, I wasn't aware and know In-N-Out to be reasonably quick on most occasions. This wasn't the case for me here. It took about 25 minutes to get just one cheeseburger and a fries, which in the grand scheme of the universe is virtually meaningless. However, it's not really ideal. There are several reviews on Yelp for this location that describe it as the "worst". I don't know if that's true or not, but I don't think it's a coincidence. In-N-Out has the resources to fix things here, but I think they can do better by the residents and tourists that may visit this location. I'd avoid this location and visit other In-N-Outs until they can remodel or implement better practices. read more

f you've never been to In-N-Out, you've probably been living under a rock or raised in some lettuce-wrapped cave. I've been coming here since the '80s and today I went with a double double, animal style. No lettuce because come on, why even bother? Lettuce has no business on a burger. I go extra tomato and extra pickle every time. The employees always speak perfect English no matter where you go, which honestly still surprises me. I can't believe I never worked here when I was younger. Burger was killer. Juicy, messy, loaded with grilled onions and just the right amount of animal sauce. In-N-Out is a California classic. If you don't get it by now, I can't help you. read more

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"In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" "In-N-Out, In-N-Out, that's what a hamburger is all about!" read more

In-N-Out Burger - 3x1, extra toasted bun(half bun), grilled onions... friiieeess. Very very tasty - Burgers Near Me - North Hollywood, California

Just stay in your car, they prioritize drive thru so you won't save time ordering at window

I had an absolutely terrible experience due to the extremely rude customer service. An employee named Katherine was very rude and ignored me multiple times. It was the most unprofessional behavior I have ever seen in an In-N-Out establishment I would expect better personalities from a restaurant like this! read more

Tried an experiment at this location. Been to In N Out dozens of times, but never tried their coffee before. Could it be on par with their tasty food? Walked here while my car was being serviced nearby, went to the order window and asked what was the best menu item. Server was vague, finally said "a hamburger", but their favorite was Double Double, mustard grilled, chopped peppers, no pickles. Then I ordered 1 regular coffee, no cream, no sugar, and nothing else. Slight look of surprise, bet they don't get that order everyday. Then... the coffee took 20 minutes! What the...?!? I was expecting to get it within a minute or two. Did they drive to Starbucks to get it? Server DID apologize for the wait. Coffee was pretty good! read more

In-N-Out Burger - Loooonnnggg wait for good coffee. - Burgers Near Me - North Hollywood, California

The slowest In-N-Out I've seen. I think the cramp positioning of the workers makes it harder for them overall. (Also, it's more expensive than the ones on the east side or farther north). All outdoor seating. The bathroom needs a code to get in, probably because of the crazy people walking by yelling at workers. The drive-through usually goes to the end of the block. Otherwise, everything else is similar to normal In-N-Out. read more

After waiting 34 minutes in line, I came home to eat and my beef patty for my dog is missing. I brought my dog with me so now she's looking at me like what the heck. Sophia is the cashier the last time I came here. I was like OK maybe she's just not in the greatest mood today but again she just acts like she has a attitude. Like I'm trying to pay with Apple Pay for my card and she's literally holding the machine like at the window far away from where I can reach. It was so weird It's very insulting that I only order three things and two of the items are wrong. One missing and I ordered extra grilled onions and they literally gave me no grilled onions on my animal fries like I don't get it. read more

In-N-Out Burger - Burgers Near Me - North Hollywood, California

Friday 11am 20min wait. *Double double 5/5 Burger was on point. Plenty of veg and it was put together with care. Tomato placement was perfect and lettuce/onion was spread out and not just crammed in one spot. read more

In-N-Out Burger - Double double 5/5 - Burgers Near Me - North Hollywood, California

Longest wait ever! Definitely not worth the wait. Go elsewhere or just make it at home. Thank me later

I hadnt been to this particular In n Out for a while but decided to give it a try since my local one doesnt understand the meaning of xtra well done fries ! I got what I asked for finally - Bravo ! I'll soon return !! read more

In-N-Out Burger - Protein Style Well Done on everything!!! - Burgers Near Me - North Hollywood, California

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First of all, you can't go wrong with their food, but this is a bad location. We got there at 8 o'clock and did not pick up our food until 8:50. They took forever to make our food. Will not go back to this location again. read more

This is a reasonably drive-thru friendly location. The lines of course suck but I think they have their act together moreso than other locations such that it moves a bit faster. I never really mind it too much read more

Fastest, kindest workers ever. Very patient very generous. Food is always fire, always my first choice. Every time I go they give me 15 spread packets! read more

Worst in-n-out. The fries are so hard they're potato chips. My "animal style fries" were bare and plain as pictured. I asked for ketchup and mustard. Food was also cold and overall I was disappointed.my tomato was also very soggy. As someone who has been eating in-n-out their whole life this is disappointing and it isn't my first time having this experience at this location. Patty was also barely cooked as pictured read more

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Love In & Out burgers! This location is no exception to my love of In & Out. This fast food chain is all about fresh ingredients made to order and excellent customer service. Don't be discouraged by the long line of cars as it goes fast and it's well worth the small wait. As you drive up, your order will be taken as you get on line which gets them started on your order immediately. This streamlines the whole process. The burgers are thin and lacy and stack perfectly. I usually get a double double animal style (2 Patties with their home made sauce and grilled onions on a potato bun) but then I realized you can get a QUAD (4 burgers) protein style (wrapped in lettuce), animal style and that's become my most recent order (see pics below). Definitely give this place a try and find your favorite burger style at In & Out, it very well might change your life. read more

In-N-Out Burger - Quad (4 burgers) Animal Style Protein Style (lettuce wrapped) - Burgers Near Me - North Hollywood, California

Worker taking my order was rude and dumb and didnt take my order correctly when i got to the window to correct it the guy was rude and unhelpful. Then he didnt even fix the order properly because he refused to read my order back to me. So surprise surprise the order was still wrong and probably charged me for more than i ordered. I ordered 2 4x0 lettuce and grilled onion only a 2x1 grilled onion only 2 fries and a strawberry shake. Proceeded to give me 2 4x4 2 shakes and 2 fries and completely missed a burger. And the shakes werent even mixed. Go to the burbank one its faster and better read more

In-N-Out Burger - Nasty unmixed Shakes - Burgers Near Me - North Hollywood, California

The line that builds up here is a nightmare and waiting through it is a lifetime! The workers here hustle and I admire that but something needs to be done to solve the line congestion problem that always sticks out into Lankershim read more

I stopped by this In N Out this morning because I was coming from North Hollywood so this was on the way. I been to this In N Out before but that was years ago. This In N Out isn't the biggest and you'll see why there always a line after lunch because it only fit like 5 cars in their drive thru before it gets to the street. I came in the morning around 10am so there was still 3 cars in front of me. I got a 3x3 protein style burger with chopped chilis and fries. It didn't take long and the way they made the burger was better than other places. You can never go wrong with In N Out, you'll get a great value with also amazing quality. The place is not the best because there are homeless people around so be aware of that if you plan to dine there. read more

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I have been to many In-N-Out locations all over California. Even Nevada and Arizona. This is by far the worst of them all. This location is in massive need of a makeover. They have one single walk up window. Let me say that again, one single walk up window. At this window, they have one employee handling all orders taken, and all orders that are being sent out are also done through this single window. The quality of burgers are hit or miss as well due to the lack of staffing. I was here about a week ago, my burger looked like it was thrown together in a massive rush to move on to the next order. Maybe Lynsi Snyder needs to focus her concern with locations like this and not complaining about being a billionaire that must leave California. The state created your inherited wealth. Take off the MAGA clown mask and focus on dated locations like this one. read more

This is the worst location of the entire chain. Just a small shack with just one window to order and pickup. Completely inefficient. Took over 45 mins to order and have food ready. Total sh*tshiw read more

Over thirty minute wait time at the window and I still have not received my food. Cars that pulled into the driveway 5-10 minutes after I ordered have already received their food. Don't waste your time here, go to another local in n out. read more

Lines are very long.. extremely inefficient...you order and pick up at the same window from the same lady! How dxmb is that.. expect 30 min for ordering and 30 min for the food to be ready.. they should change their name to "One Hour Wait for Your Burgers" :(. Zero stars read more

It took me 20 minutes to get through the line of 5 customers just to order. Another 20 for the food to arrive. None of that is worth the basic food In-N-Out pedals. You can get sat and served at fancy restaurant in less time. No fast food should take that long. And the fries were cold. Never again. read more

What do you say about In-N-Out? Its just part of LA life, one of the rare restaurants which has kept their food consistency over decades! Great service, wait is always long but always worth the wait. This location is one of the older locations and mainly has a drive thru, pick up window and only outside seating. The outside seating is great during summer time. read more

In-N-Out Burger - Drive-thru - Burgers Near Me - North Hollywood, California

So they've done absolutely nothing to fix this. Been sitting here for 4 minutes now.... They open at 10 am.... But they don't actually open till 10:05 because they don't get to you till that point ....every single Sunday.... I try and get there before the nfl games start so i can get back and catch the 1st quarter. Fix this. read more

My kids love In - N - Out burgers. First thing they ask for when it's eating out day. The burgers are always fresh and delicious. Fresh cut fries are the best. This location is super busy but the team does a great job working together to move the lines asap. They also have a outdoor seating area if you want to dine in. We always get it to go. In and Out is what a hamburger is all about .. read more

In-N-Out Burger - What else is new ? Always a line - Burgers Near Me - North Hollywood, California

Fast for a small in n out , workers are on point with the orders and nice , i come here once a week

Really can't go wrong with in n out. The only bad thing is that it's always packed but honestly worth it. This location definitely caters to drive thru but there is a walk up window you can order to avoid the long drive thru line. As always the service from staff is top notch. And the burgers are great. My order? - 4x3, grilled onion, chopped chili and strawberry shake read more

You can smell In-N-Out before you actually see it, you can taste the scent. Juicy fresh beef, creamy American cheese, grilled buttery onions, that decadent special sauce, accompanied by those crispy, unique fries. This fast food chain has become a monster, compared to McDonald's, Wendy's, Burger King, it has no competition at this point. That's because it's always fresh, tastes so good and isn't over priced like Shake Shack or Five Guys. My only complaint: the long lines. You have to wait a long time to get your food and a lot of times fries are undercooked. I understand the employees are beyond overwhelmed and exhausted but the fries need to be cooked correctly. Besides that it's a very high quality hamburger. read more

In-N-Out Burger - Two Animal Style Double Doubles - Burgers Near Me - North Hollywood, California

The worst In-N-Out I've ever been to. I asked for well done, look at the picture, far from it. When they give you your food, you have to literally ask for everything including napkins and forks. The area is so sketch and only outdoor seating. We couldn't get through our meal without being harassed by a homeless dude. I had the rumbles goin on also on the way home. They need to at least hire security for the eating area. I wouldn't even suggest the drive thru here. Just go to another location. read more

In-N-Out Burger - This is well done?? - Burgers Near Me - North Hollywood, California

I love In-N-Out. I did not love this one. I've been going to their restaurants since I was six years old. I have probably been to more In-N-Out locations during my lifetime than any other fast food restaurants combined. For context, I'm from northern California, where every single In-N-Out looks exactly the same. Same layout and everything. And while the lines are almost always long and the waits aren't short, there is always a high level of efficiency that gets you your food relatively... fast. You know, like how "fast food" should be. This was my first time coming across a very differently designed In-N-Out. I honestly thought it was cool when I first saw it, but then I realized how it actually worked. First off, there's no actual restaurant. The whole thing is just two lanes of drive-thru. No indoor seating. There's a small outdoor table area near the tiny and crammed parking lot, where you can sit and hear badly played saxophone loudly blaring from a guy down the street. But no bother. The food will be here soon, right? ...Right? I wish I would have known ahead of time that you have to stand in line for 45 minutes just to get your order in, and another 45 minutes until your order is actually ready. 1.5 hours of no food. All the while, the area where you have to stand in line is literally on the same driveway and sidewalk where the cars pull out of the drive-thru. Several times, I prevented other people from almost getting hit by the cars leaving. Here's the crazy part: when your order is actually ready for pickup, you can't go up and get it like at a normal In-N-Out. Nope, you have to wait until whoever is placing their order currently is done so that the person at the counter (the only person at the counter) can be available to hand you your order. Now go enjoy the terrible saxophone. Seriously, I love their burgers and fries, but this is the worst In-N-Out I've ever been to. In the time I wasted here, I could have gone to another In-N-Out, finished my meal, and gone out for ice cream. What a horribly inefficient operation. read more

Waited over an hour for 4 burgers and 2 fries. Absolutely insane. I've never had a worse experience at a in-n-out and never waited so long for food at a FAST FOOD establishment. read more

The line is horrific at this place. You'll be waiting an hour to get your order. The line stretches down Emelita st and jams the entire block up. You'll be competing with residents trying to get home and people making u-turns to get in line while you wait. Management is aware of the issue and doesn't care because they are making money off of you. Yes, this is what I was told when I called to complain. Their drinks are never cold, always flat, and never have ice in them. I'd avoid this place and go to another location. An hour wait for a burger is not worth it when there are so many other Socal locations. read more

In-N-Out Burger - Burger line - Burgers Near Me - North Hollywood, California

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The worst in n out of all the in n outs I've been through. Their window ordering system is absolute nightmare. The cashiers at the window are always slow and have no sense of urgency and make you wait for over 10 minutes even tho you are next up. There is no urgency and they absolutely don't care about the customers at all. Don't put your slowest and non multitasking unskilled employees at the cashier. Stay away from the north Hollywood in n out. It's worthed to drive an extra mileage to go to Burbank. read more