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    Infamous Audio

    4.7 (3 reviews)
    Open 10:00 am - 7:00 pm

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    Joseph's Auto Toy Store

    Joseph's Auto Toy Store

    3.3
    (23 reviews)

    After just shy of $10k, 8 trips back to the store, and a month of listening to systems with…read moreissues.... We will NOT be back. I had 2 sound systems installed in 2 brand new vehicles. When i picked up the Bronco, Joel Joseph had "misunderstood" me and did an additional $600 worth of sound deadening. Then I paid for Alpine S69c speakers, and they installed Alpine E series speakers, causing the amp to fry them. Then They broke clips in one of the speaker grills (they replaced after they realized i knew) . They did not install one of the covers that go over the speaker, and caused vibrations. Then they installed another amp incorrectly, and caused another set of speakers to blow. Then I keep finding little nicks and scratches on the trim. Then they charged me for a specific subwoofer, and then its on back order, so they put a cheaper subwoofer in, and charged me full price for more expensive subwoofer. After install, the chime was twice as loud, and when opening the doors, the ding is way too loud. I asked them to fix, but they said they didnt turn it up and it wasnt their fault, even though it wasnt that loud before. I asked for a full refund, and to return the cars to stock, they refused to give a refund. So here now im here to warn folks to be careful when dealing with them.... Check your stuff. Im sure Joseph will respond to this saying they do good work and they guarantee their stuff, and if i had an issue i should go up there etc etc.... Well Joel.... i did. 8 times. Im done giving you chances to get stuff right that should have been done right the 1st time. 10k should have gotten me 2 AMAZING sounding systems.... instead i got 2 systems that sound like they came from Buckner.

    I am pleased with my new car stereo. I decided that I needed a new car stereo that had an Apple Car…read morePlay integration so I didn't have to keep looking down at my phone for navigation instructions. I wrote up a list of what I wanted and sent it to the car stereo installers that had the best reviews on Yelp, including one I had used in the past. I must have sent this to 5 of the top-rated car stereo installers in Dallas. And guess what? None of them could respond intelligently to the requirements that I put together except for Joseph's Auto Toy Store. My challenge was that Joseph's did not have a 4 or 5 star rating on Yelp--although the shop does on Facebook and Google. So, I kept trying to get the other car stereo installers to respond to me via email and Facebook Messenger and Yelp messenger. I even tried calling a couple of times and got 'voicemail box is full.' (That is a huge pet peeve of mine--clear your voicemail boxes people!) And after 3 weeks of this, I replied to Joseph's via a Yelp message and explained my dilemma. Joel, the owner, replied back that they've been in business 36 years and have great customer and supplier relationships. He replied to my messages via Yelp so fast. So, I figured I'd give him a try. Yesterday, I stopped by and got my stereo installed. There were some complications that I think other car stereo shops would've taken longer to fix -- like a part was missing and it was raining. Joel called in a favor and had someone drive the part to us in the rain, even with all the Dallas traffic. Once installed, there was an issue with the steering wheel controls, and they caught the issue on their own --without me having to notice it--and used a hardwiring work around because there were no manufactured connectors available to match the unique configuration of the stereo and my vehicle. This did take longer than I expected, but I know that with any of the other shops I called -- who couldn't put two sentences together over text or email -- that I wouldn't have received my car back yesterday and that I'd still be waiting. My overall assessment of this Joseph's Auto Toy Store is that this place is run by professionals who know what they're doing and can communicate clearly. Unfortunately, no other shop I called--including Best Buy--gave me this impression. If you're a buyer that appreciates workmanship and communication, this is the place for you.

    Infamous Audio - stereo_installation - Updated July 2026

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