I purchased a couple of boxes of cookies for a client today and had to sample one to make sure they were OK , the chocolate chip was so gooey and delicious! They kept the cookies on a warmer so that when you arrive, you have fresh hot cookies ready to go! The ice cream cookie sandwiches looked amazing and I will be back to try those next time. And just for the record, this is definitely not a basic chocolate chip cookie, it has just the right amount of crisp on the outside and soft chewiness on the inside. Somebody actually had this down to a science. fYI - parking can be tricky, but there are three spots direct across from the entrance if you get lucky! read more

Well! I was very excited for some cookies and as the dedicated late night cookie spot, I figured I would stop into this specific location after dinner! Overall, I will say the cookies were amazing and the location was great! Which makes it so unfortunate that we had such an off experience with the staff! We got in line, and just our luck, we apparently were just before one of the "staff regulars". The attendant that was supposed to take our order completely disregarded that we were there and immediate began helping him. It wasn't until I spoke up letting them know that we had been standing there waiting patiently! It was briefly disappointing and I almost did not order, but ultimately did. I am glad I still got some amazing cookies! The birthday cake flavor is my fave! And regardless of the experience, I will most likely be returning (this time, as an online order lol)! read more

I love Insomnia Cookies and always will. It's my go-to late-night treat and it never disappoints. I'm simple with my order -- chocolate chip and snickerdoodle every single time -- and they're always warm, soft, and exactly what I'm craving. Service is always cool, nice lil vibe. The cookies are consistently good and hit the spot whether it's late at night or just one of those days you need something sweet. The only downside is that depending on the time you go, parking can be a little tough to find, especially during peak hours. Other than that, no complaints. I'll definitely keep coming back because when you want a reliable cookie fix, Insomnia always delivers. read more

Insomnia Cookies - Desserts Near Me - Dallas, Texas

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I got the oatmeal raisin, and while the cookie was good, the store itself is super underwhelming. When I saw the sign, I expected to walk in and see a plethora of cookies staged as eye candy! However, you see NO cookies... Only ice cream. After I ordered from the board, the clerk reached into what I assume was some kind of warming drawer (the cookie was warm) and pulled a cookie out and put it in a the bag. With the name like insomnia, cookies I wanted to SEE the cookies. Clerk was indifferent at best! Too many other places to get cookies around here... I won't come back . read more

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I order the salted caramel cookie and it came out perfect! The cashier Tuesday was fantastic and super helpful in me deciding what I wanted. read more

Insomnia Cookies - Salter Salted Caramel Deluxe - Desserts Near Me - Dallas, Texas

Late night craving & I had been wanting to try Insomnia. We had: chocolate chip 8/10 double chocolate chunk 10/10! peanut butter chip 9/10 Sugar 5/10 White chocolate macadamia 3/10 Snickerdoodle 10/10! Ordered through DoorDash, so it took awhile but enjoyed the cookies overall. read more

Insomnia Cookies - Cookie 6-pack - Desserts Near Me - Dallas, Texas

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I frequent this Insomnia cookies regularly . Located near the AAC , this location is a smaller location but offers a quick and effective experience . I usually always receive great customer service here and the cookies seemingly have 90% of the time been delicious and freshly made . My favorites include snickerdoodle, white chocolate macadamia nut, and sugar .they have some limited time only cookies depending on the season . The parking here is street parking only. In summary, a good central location with good quality cookies! read more

Tried this place out for the first time on a Saturday evening. White Chocolate Macadamia - Soft. Nice chewy texture. Slightly coconut-y. Oatmeal Raisin - Soft. Nice chewy texture. Spices are pretty typical for an oatmeal raisin cookie. Cinnamon Bun Filled Classic - Quite disappointing. Soft, but not chewy. More like a typical sugar cookie texture & flavor. Apple Pie Filled Classic - Meh. This one was ok. Similar texture to Cinnamon Bun Filled cookie - soft, but not chewy. Basically taste like a slightly more cinnamon-y snickerdoodle filled with apple pie filling. S'mores - Larger size than the classic cookies. Chocolate flavor is very evident - not too sweet. Marshmallows have a nice sticky pull & flavor. The little bits of crunchy " graham cracker" also help bring together the whole s'mores feel. I'm typically not a fan of chocolate dough cookies, but this one was nicely executed. Salted Caramel - This one was also a larger size than the classic cookies. This one's texture was not as soft as the others & also a thinner thickness. The salt is quite evident. Not as butterscotch-y as I typically fear, but also not much caramel flavor. I was also expecting a more gooey caramel texture, but it was not present. Meh. Chocolate Chunk Blondie - Nice crisp edges & soft center. Taste like a regular chocolate chip cookie cake to me. Chocolate Chunk Brookie - A LOT of chocolate chunks. I think bittersweet chocolate chunks. The bottom is lined with dense fudgey brownie. Overall, all the cookies were pretty decent & IMO better than average when compared to other cookie places. I was not Wowed by anything, but I would recommend & I would order some of these cookies again. read more

Insomnia Cookies - 4+4-pack - Desserts Near Me - Dallas, Texas

Expensive but yummy! $5 for one cookie seems a bit overpriced to me, but the confetti one was delicious. Not something I'd splurge on normally, but it was a tasty treat! read more

Convenient location in Victory Park! This is my preferred location than the Deep Ellum one. This is your average Insomnia and they offer ice cream, cookies, mini cookies now and beverages (water, oat milk, protein drinks...etc). A bit of a wait but the workers were nice. Parking is convenient with street parking available and a parking garage across the street. read more

Insomnia Cookies - Desserts Near Me - Dallas, Texas

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I've tried their cookies once before and thought they were just ok, so this time I tried the ice cream. I got the "dreamweaver" which is chocolate chunk cookies, s'mores ice cream, and white chocolate stars. I couldn't taste the s'mores but did like the chocolate chunks; the white stars were cute but they don't add to the overall flavor. This location is in Victory Park, so it's a good dessert option if you're in the area. Service was good. It's a small storefront, so there's no seating inside. read more

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DO NOT ORDER DELIVERY with this store. Better yet, don't patronize it. Tonight was the 2nd time I've had issues with their deliveries. The store is only a couple of minutes drive from my building. I ordered delivery before and when I would check the status, it kept saying it was in process and said that for over an hour. An hour to pack up cookies that are already made?! The order was finally delivered over an hour past the scheduled delivery time. Tonight, I decided to give it another chance and ordered a few cookies to be delivered. Within a half an hour the delivery person called me and stated they were at my building. I asked if she was at my door or downstairs and she said downstairs and I told her I will be right down to get the delivery. I was down there in under two minutes and I walked through my garage and all around my front entrance and building and there was no person with a delivery. I walked back into my building and spoke with my concierge and he said nobody came in with a delivery. I came back up to my apartment thinking maybe she delivered it to my door but there was nothing at my door. So once again, I went back downstairs and went out front and waited and there was nobody there. 10 minutes passed so I called the store and they wanted to argue with me about how I needed to call Uber Eats about it. I stated to them that on Uber Eats it says that you have to call the store regarding deliveries because it is their employees that do the delivery. She asked my name several times and could not get it straight and I had to spell it out for her. She said she saw the order and that she would call the delivery person (their employee) to see where they were and that she would call me back. 15 minutes went by and I never received a phone call. Giving it one more chance, I went back down to my lobby and looked around the front entrance for a person and went back to concierge and asked again and they had not seen anybody. At that point it was over 30 minutes so I called Uber Eats for a refund. They were absolutely no help. They called the store and the store claims it was delivered so they will not refund me. I absolutely trust our concierge so I had him show me the front door cameras during that entire timeframe of when she said she was there and the last time I had went down and there was absolutely nobody that came through our front doors during that time. This store's employees are unscrupulous. I'm pretty upset about this and even more so that I pre-tipped the delivery person; I'll never do that again. I hope they enjoyed eating my cookies & ice cream. read more

Can't wait to dig in! First time trying them and they came out in the coolest box ...super warm and packed/sealed and delivered! Smells so good! Customer Service was great! I'll be back to update my review after I dig in. read more

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Order number 2062515241 We ordered a cookie sandwich and this guy came and dropped us off a cup of melted ice cream. The bag was stapled and there was no a cookie in there. When we called the store there was no apology or solution just "I have no idea why he didn't give you the cookie". She could not give us a refund and gave us a number for customer service who did not answer as it was outside of business hours. read more

Warm cookies at midnight? Yes, please! Haven't seen an Insomnia cookies since I was in college out of state, so I immediately detoured in here to get some warm cookies despite the hour. Unfortunately, they were out of snickerdoodle, but I made it work with sugar cookies. Everything came out warm and it was the perfect sugar jolt to keep the night going. Prices were $1.75 for regular and $3.25 for deluxe cookies. (No pics of the cookies since we ate them too fast.) read more

Insomnia Cookies - Desserts Near Me - Dallas, Texas

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Sheeeeesh - these cookies were better than I thought they would be! Once I got there, I ordered the 6 classic pack - 2 chocolate chunk, 2 snickerdoodle, 2 m&m cookies just to try out some of the classic flavors. I had to wait to get the chocolate chunk since they had just ran out so I got a fresh batch and MAN. WHEW. When I got home I destroyed three cookies - the snickerdoodles and one chocolate chip. I'm glad I got my workout in earlier today! I wish there was one closer to me but then again I'm glad there isn't! I'd be here all the time. read more

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Went in to grab a few cookies and the cashier said their register was down, but I could order online. Okay. Not a big deal. I sit on a bench outside to place the order and as I finish all three employees come outside to smoke. But in the five minutes it took them to smoke a group of customers comes in and they place their order...at the register and it is served before I get mine. Not sure if the tech issue was real but it seems like I placed my own order so the employees could have a cigarette. Cookies were solid though. read more

Tasty, but not was I was expecting for $14. I ordered a pint of Cookies and Cream for delivery. Got a call saying they were out... no problem, let's go with Birthday Cake. First, I noticed that I could see the inside of my pint (see pics). I at best had 1.5 to 2 scoops in a pint container. Ok, no worries, I probably shouldn't be eating ice cream anyway (thanks Universe for reducing my sugar intake). Taste, awesome, but... this isn't Birthday Cake, is it? Brownie pieces in Birthday Cake? Needless to say that I am not happy about paying $14 for 2 scoops of a flavor that I didn't want. I suppose you have to be sleep deprived to believe that this is a true pint of Birthday Cake. read more

Insomnia Cookies - Desserts Near Me - Dallas, Texas

We stopped by insomnia cookies on the way back from dinner. I hadn't been to one, but figured it would cater to our sweet-tooth. This store seemed to be out of a lot of items on the ice cream side of the menu. Either they were closing down for the night or simply out of stock, but it was only 9:30 on a Friday night! Of course, given that we were thinking of ice cream with our choice of cookie (I think this is called a pazookie). We ultimately chose the Double Chocolate Chunk and White Chocolate Macadamia Nut cookie. $2.50 each to my surprise! Not only is this a lot for a cookie, but the cookies were the average size you could buy at Tom Thumb or another grocery store. The flavor and consistency I think was of the same quality as one you could get from Tom Thumb. Let's just say I wasn't impressed. Seems to be more about convenience than quality to me. Check us out: Onestepeachday.com read more

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Today visited this location. The young lady never really acknowledged my son and I as she cleaned out the ice.cream case. Finally after about 3 minutes the young lady looked up and greeted my son and I. I had a few questions since the insomnia click his ear slightly different than the one that we go to in Virginia. I decided to get the ice cream Christmas card and five cookies the ice cream cookie sandwich was phenomenal. I'm a have actually giving them a four but because young lady took so long to acknowledge our presence in the store that turned me off as a consumer. read more

Taste 5/5; Not much to say here, can't really go wrong with cookies and ice cream! It was a nice dessert Service 2.5/5: The staff themselves seemed nice and easy to talk to, however they didn't really seem like they were paying attention. 1. When I noticed they were working on my order, I noticed she was about to scoop me the wrong ice cream. I corrected her what flavors I wanted- no issues there. 2. I ordered the ice cream sandwich, which contains two cookies and 2 flavors of ice cream. When I got my order, I dont know how, but I didn't notice the cookie on top missing. It wasn't until after I ate my ice cream that I noticed I never received the second cookie. I never bothered going back in for the cookie. I didn't keep my receipt so I don't know if she charged me for a ice cream sandwich - and I just got ripped off, or she charged me only for the cookie and ice cream. But regardless it did ruin the experience. Wait time 2/5: For a dessert shop, the wait time was pretty surprisingly long. I went in around 1 am. There was a small little line but nothing crazy. I saw about 3 staff members, but for some reason I had to wait 10 minutes for a messed up ice cream sandwich. I give it a 3 stars mainly cause it's dessert and it's really hard to mess up the taste. It's really the staff that killed the experience sadly. I definitely would skip this particular location and just go to a different insomnia cookies. read more

Insomnia Cookies - Sandwich ice cream - Desserts Near Me - Dallas, Texas

Slow. Workers just stand there and let the line out the door. No movement on the inside.

The place itself is cute and small and the cookies are always good but service has been lacking.

We got the ice cream sandwich and it was amazing!!! Super friendly staff too. The location is in a beautiful part of Dallas. We will definitely be back read more

Insomnia Cookies - I got the double chocolate cookie with chocolate ice cream. decadent!!! - Desserts Near Me - Dallas, Texas

Lovely group of ladies working tonight! Amazing fresh cookies, will definitely come back

Ordered a birthday cake from this location 35 hours in advance of the scheduled pickup time and received a confirmation email and a text for curbside pickup. When I arrived at the store, I was told that they didn't have any record if my order and I must be at the wrong store. I showed the manager on duty the order confirmation and was told that they didn't receive the order. They offered to either replace the cake with cookies or wait an hour and a half for the cake. Neither was a good solution, but I chose the cake later in the day since we now had no cake for the party. I asked if there would be any sort of discount for the problems, and was told they couldn't do that. I asked to speak to a manager and was told I was speaking to the manager, and if I want satisfied I could call customer service as she couldn't do anything further. Customer service was able to provide a 50% discount, which didn't make up for the cake being late, or the dismissive attitude if the manager on duty. I've never seen worse customer service in a situation that was entirely the restaurant's fault. They make good cookies, but they seriously need to revaluate their in-store leadership. If that's acceptable customer service, I won't be returning. read more

Love that this store is open until 3am daily! They had plenty of flavors to choose from and the cookies were huge. The prices were reasonable too. Ordered the white chocolate macadamia nut and red velvet cookies and the brownie. I wasn't a huge fan of the cookies, they were too gooey and didn't taste fresh. The brownie was good though, very soft and not chewy, tasted even better warmed up. I would come back for the brownies. I loved this Victory Park location, the outside seating was great. read more

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If you want late night vegan cookies and indulgence , this is your place. However I wouldn't order it through third party. Pick it up. I rarely actually get it if I order it through grub hub bc it's outsourced to Uber ? To deliver and the communication is cray. But when I do get it and it's warm it's pretty delicious . The gluten free cookie sandwich is divine Birthday cake vegan cookie heated up is amazing. 250 calories a cookie for the smaller ones so it's an indulgence for sure. read more

Delicious. The girl working the cashier was so nice! Wish I would have gotten her name.

1st bite- WINNER!!! Got the six pack chocolate chunk and I literally had to go thru all the reasons why you should not eat 6 cookies in a sitting. OMG- Warm chocolate chip cookies- y'all these literally taste like they just took em out the oven. It's a shame they only have 5 stars to give. read more

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Definitely my go to cookie spot! I'm at this place more than I should be lol, especially for their fire Deluxe options! BUT has anyone else notice how small and thin they're making the cookies now? It's a crazy difference, and I'm not sure if it's just this location or company thing. But I'm going to check the other location too, because they've definitely cut back on amount they give you. read more

Insomnia Cookies - Confetti (thin) Salted Carmel (smaller) - Desserts Near Me - Dallas, Texas

Ordered online, was told multiple times for more than 3 hours by the phone rep that the cookies were almost here. No cookies ever showed up. If it seems too good to be true, maybe it is. read more

This place is absolutely amazing! Delicious cookies and the ladies working the last two nights have been absolutely fantastic!!!

Wonderful sweet and fluffy cookies and the cream cheese spread is fye!! Don't sleep on these insomnias!

Gotta give you 1 star. These cookies that were given to me were probably the worst thing I've seen. Mushy, uncooked, and inedible. read more

Insomnia Cookies - This is more than 3 cookies in this one bag, why did I get served this uncooked cookies? These clearly aren't edible. - Desserts Near Me - Dallas, Texas

Came here late one Friday night. Line was a little long but Danielle greeted everyone with a smile and a positive attitude. She made our experience great. The cookies were good also, the triple chocolate chunk and oatmeal chocolate chip walnut were our favorite! read more

great cookies, amazingly friendly staff & the ice cream too...definitely will return! it was Wednesday evening pushing 10pm, a steady crowd & obvious called in orders, all the while staff maintained service with a smile! read more

Wish I would have read the reviews first. Here to echo the others: don't order delivery. Been waiting 1.5 hours for cookies! I called and they said it had been delivered and it clearly hasn't. read more

Im sorry to say but these are some amazing cookies. All of them. The ice cream is also amazing. Highly recommend getting this all delivered at 11pm and eat in bed. read more

I don't remember her name unfortunately but whoever was working Jan 18th at midnight is the sweetest human and deserves a raise. My Uber eats order pinged me at the wrong location and my delivery driver refused to bring it to me even offering an extra tip. I called the location to see if they could do anything and they sent another order out right away for me. 10 stars if I could! There is still good people out there read more