3/04/2022 It's almost 1 year to the date since I've been using this new HVAC Heat Pump upgrade that Mike Di Nallo, of Integrity Comfort, sold and installed for me. At first i was a little confused as SCE rates were beginning to skyrocket and i wasn't certain i made the right choice in moving from Gas to Electric. Once i spoke to SCE they moved me into a TOU-D Prime plan. I also elected to subsidize some of my power through the Clean Alliance Program. Both of these plans are offered to homeowners with electric cars, heat pumps, variable pool pumps, etc...and the savings has proven to be massive when compared to either Southern Calif Sempras Gas or any other SCE price options available to standard users today. And today, as we all feel the impacts of inflation together, we're experiencing record level billing from our energy suppliers. So switching over to a heat pump couldn't be more timely in my opinion. So after Mike lead a smooth 3 day install of my new Heat Pump with a 5 ton Condenser, installed a new Nest thermometer, processed 1 manufacturer rebate with me, deducted 1 SCE rebate from my invoice, an had me call SCE to change my pricing Tier to reflect "TOU D-Prime" for optimum daily/pricing ..all I can say is Mike Di Nallo is something special! Mike is a once in a lifetime Sales Rep & hands on Installer who can assess, estimate your needs, recommend an economical solution to your budget and execute upon it. His skillset in the industry is bar none, making me wonder how much longer Integrity will be lucky to have him before he opens his own competitive business. I would hire Integrity Comfort for any HVAC needs you might have, but you MUST ask for Mike Di Nallo if you want the job priced right and executed in a timely fashion. ---------------------------------------------------------------------- Original review (3/19/2021) Integrity Comfort just changed my life for the better! I was in need of a major HVAC upgrade for about a year and kept holding out. After multiple visits to assess and repair my old unit, Mike provided a solid quote that was affordable and timely. Within one week of quote acceptance I was on my way to changing the lives of my family. We upgraded our old gas unit to an electric variable pump and boy what a pay off! This unit is so quiet I barely know when it's working. They removed old ducts, installed new, cut out two lovely returns and provided a top notch flow of heat and air that warms/cools my house fairly quickly. I'm excited to see how efficient this unit is expense-wise as I can already feel the savings on the daily operation. My old unit killed me financially and comfort-wise. The thermostat they installed was the Google Nest which has proven to be super user friendly and efficient for even my fiancé to use. The level of service and attention that Integrity provided was way above par. They would show up to work preparing the house for protection every day, work hard all day and then clean up as if they weren't even there. This was a huge job and they finished in exactly the number of days that Mike quoted me. I can't say enough good things about Mike who quoted me and oversaw the job AND Julie who booked, invoiced and scheduled my maintenance appts to come. Chris and Eric are work horses and very friendly; The entire crew are knowledgeable in their field and professional 100% of the time! I would recommend this company to anyone looking for maintenance, upgrades, troubleshooting problems, etc... Shout out to the owner who assembled this family/team... James read more

We had an excellent experience with Christian, our HVAC technician. He arrived right on time for our scheduled appointment, was very friendly and professional, and took the time to listen as I explained the issues we were having with our AC. Christian thoroughly inspected and diagnosed the system, and unfortunately, the conclusion was that our AC unit will need to be replaced. What I really appreciated was how he took the time to explain everything to me, including the technical details, in a way that I could understand. He even used his equipment to test the system and showed me the actual readings and data he collected so I could see for myself what was going on. I really respect that kind of transparency. He recommended that we meet with a representative to go over replacement options, pricing, and estimates, and we already have that appointment scheduled for next Friday. What impressed me even more was that after all the time he spent evaluating, testing, and explaining everything, there was no charge for the visit. Christian was honest, accommodating, knowledgeable, and genuinely seemed to care about making sure we were taken care of rather than simply trying to sell us something. Thank you, Christian, for your honesty, professionalism, and friendly attitude. Even though finding out we need a new AC unit wasn't the news we were hoping for, you made the experience much easier and gave us confidence that we were getting an honest assessment. Highly recommended! read more

I was getting pretty tired of "local" HVAC installers that appear to be 5 star yet have a slew of 1-star reviews. Each one I called had completely random agents answering, and somehow it's the same one HVAC vendor calling me back. Fortunately, Integrity Comfort Systems is a family owned establishment that does not rely on fake reviews on fake google storefronts to stay in business. Only one of three people will be answering the phones, night and day, and one of them is the owner. In West LA? Not a problem, they will show up on time, and communicate with rapid turnaround should anything be amiss. Pricier than the 'competition'? They will patiently explain for multiple hours to talk you through any big purchase decision. Steven spent an hour in the sun on my rooftop explaining to me the condition of my condenser unit, how it was salvageable, if I replaced my air handler, but not ideal for the new refrigerants being used. Then another hour on the phone, when I had a different offer for a seemingly cheaper, more efficient unit from the competitor, explaining to me at just the right technical level why the other unit would very likely not perform as expected. My installation team Andrew, Adolfo and Ruben worked non stop throughout the entire day to get my unit installed, and turned my previously grimy HVAC enclosure into a shiny space ship by the end of the day. read more

I recently had the pleasure of working with Integrity Comfort Systems for the installation of a new AC minisplit, and I must say that I am extremely satisfied with their service. Firstly, I would like to commend Ryan and his crew. They were punctual, professional, and incredibly knowledgeable. Ryan took the time to explain the entire installation process, answering all of my questions patiently and thoroughly. What stood out to me about Integrity Comfort Systems was their commitment to customer satisfaction. They went above and beyond to ensure that I was comfortable and happy with the new AC minisplit. Ryan took the time to demonstrate its functionality and provided valuable tips on maintenance. Moreover, the entire process, from scheduling the appointment to completing the installation, was smooth and hassle-free. I highly recommend Integrity Comfort Systems for any air conditioning needs. Their professionalism, expertise, and commitment to customer satisfaction are truly commendable. read more

We've been dealing with issues for over a year and a home warranty that did the bare minimum (if you could call it even that). We scheduled an appointment with Integrity Comfort System with quick response. Alejandro came out and did full diagnostics, checked out system, ducting, out attic space. He gave us plenty of options to choose from. We tried replacing a few components to see if that changed anything and he offered to come out the next day with his supervisor Mike to run further diagnostics. Fast forward to today, Mike & Alejandro came out, ran diagnostics and we ultimately opted to replace our system. The whole process has been really straightforward and easy going. No weird sales tactics and they understand/respect that this is your home. Will update after our system has been replaced, I'm sure we will have no complaints. The pricing is also very reasonable and they provide you with a plenty of options with pros/cons. read more

I recently needed my air ducts cleaned and followed a recommendation to contact Integrity Comfort Systems. After receiving several proposals, I decided to go with them based on their professionalism and competitive pricing. Today, Chris and Alex arrived promptly and were incredibly friendly and courteous. They worked carefully and efficiently, ensuring every part of the duct system was cleaned thoroughly. During the process, Chris noticed a couple of holes in the ducts. He took the initiative to repair them on the spot, saving me additional time and expense before continuing with the cleaning. I was thoroughly impressed with their work ethic and attention to detail. They made the entire experience smooth and stress-free. I highly recommend Integrity Comfort Systems for anyone in need of air duct cleaning. They are reliable, professional, and go the extra mile to ensure customer satisfaction. read more

Integrity comfort system, we just bought a house in Simi valley that had no air conditioning. I called several places over a couple of days. All of said we can come the next day or a week from then. When I called integrity comfort I talked to Barbie she had appointment for them to come out in a few hours to give us a quote. That morning Kenny came out and within 10 minute had me a quote that seemed to fit budget and did. There was asbestos removal, needed all new equipment, including air duct. Other companies that gave me quotes wanted to know what the quotes were from their competitors, which I thought was strange wouldn't they give me their best price. Well Kenny integrity comfort did are house was installed the following week his crew also did extra work like,touch up paint and stucco. They were awesome, this company is reliable, trust worthy and quick and efficient read more

I never write reviews, but this was such a great experience I felt I needed to. From the initial quote to the conclusion of my profect, I was completely satisfied with Integrity Comfort Systems. From the get go they worked to meet my budget and provided a package that well supassed all the other quotes I received. The installation was done thoughtfully , keeping me in the loop at all times. The first night I wasn't home from work yet and my instraller, Chris, who couldn't get a hold of me, waited for over an hour to speak with me directly before leaving my house unattended. He also noticed some small drops of paint on my kitchen floor that I hadn't even noticed and made sure they were completely cleaned up. It was like my brother was installing my HVAC! From someone in the home Improvement business, believe me this company is top knotch!!! 10 stars for sure! read more

Sometimes in life you get lucky and run into a business that still offers old fashioned service with honesty and Integrity. Integrity Comfort Systems is that company for me. From the moment I spoke to Nima B. I knew I had the right guy. The man is a problem solver with an unbelievable (can do) attitude. My wife has bad allergies so we decided to get new ducts in the attic. We started the work but before it got done I had to take my wife to the hospital. Nima personally went to my home and supervised everything while I took care of my wife. He then DROVE TO THE HOSPITAL just to introduce himself to me and pic up a payment. Honestly, who does that? I could have just paid over the phone. I WILL NEVET use anyone but him. Total class from this company. All the employees were clean and courteous, just an outstanding experience. Thank you for keeping the dream alive Nima. read more

Integrity Comfort Systems is awesome. Period. I've worked with Mike through 2 homes and over many years. He's the best! Integrity services both my home and also installed and service my mother's HVAC. I'm convinced there's nobody better out there! They've redone both my inside and outside ducting and installed air purification systems in both homes, in addition to regular servicing of our HVAC systems. Chris does our regular maintenance now, and I have nothing but immense praise for him as well. The name "Integrity" is totally appropriate for this company. Their office staff is the best too. Julie is SO kind, responsive and understanding. In fact, everyone I've dealt with there has been incredible. There is no company I could recommend more highly. read more

We had an issue with our HVAC system, and Integrity Comfort Systems came out quickly and fixed the problem on the spot. As a commercial kitchen, maintaining the correct temperature is critical to our business, so having a reliable company makes all the difference. Their professionalism, honesty, and knowledge were evident from the moment they arrived. They explained everything clearly, didn't try to upsell us on anything we didn't need, and had us back up and running in no time. Their pricing was fair, and the service exceeded our expectations. If you're looking for an HVAC company that's dependable, affordable, and truly cares about their customers, I highly recommend Integrity Comfort Systems. We'll definitely be using them again! read more

"THE BEST OF THE BEST" After having two companies give us quotes for complete change out of our 40 year A/C heating system, I called Integrity Comfort Systems which I found on Yelp. Chris came out and did an evaluation of our existing systems. I requested he return a second time so I could verify the real age and maker of our original equipment. They even went so far to design my ducting system to make sure it was correct. As a contractor myself I was more than impressed with the entire company. I have to add that even the general manager Julie came out to introduce herself and make sure that everything was going as planned. If there was a 10 amount of stars I would be more than happy to rate Integrity Comfort Systems with them. read more

What started as a basic appointment for routine air conditioning maintenance ended up as a complete overhaul of my entire air, heating, coil-overs, duct work and vents due to a leak in the water pan. From the owner Kenny, to the managers and technicians I encountered all were very professional was well as courteous. As the project was nearing completion an unforeseen blockage in the drainage pipe was encountered. The on-site team devised a temporary solution so the air system could be used, they were working until 8pm that night. Within a week a permanent solution was implemented at no additional cost me to. Over and above expectations, I highly recommend. David R. read more

I was so bumded out, I thought I was going to have to buy a new AC. I had someone in the previous day and unbeknowest to me they "unplugged" my AC while giving me an estimate on "fixing" or "upgrading" it and left. I called a friend who highly recommended the Integrity Company, she had used them for years. I called Kenny on Sunday and he was out the next day, on time. He took a look at my unit and said it was actually a very good product, put some coolent in it and it runs like a charm. I can't thank Kenny Dallas enough for saving us. I'm now looking forward to seeing someone I can trust twice a year, keep us in the "comfort zone." Totally worth the peace of mind. read more

I cannot recommend Integrity Comfort Systems highly enough. The technicians--Michael, Eric, Chris and Carlos-- are professional, knowledgeable, and highly skilled to fine tune the heating/cooling systems to optimize the airconditioner, ducts, vents to provide comfortable air-flow in both winter and summer. Julie has always come through in sending out the technicians within a reasonable time-frame and is always friendly and professional. Integrity lives up to its name delivering comfort to its clients with the unmatched character and commitment emblematic of a neighborhoood business. read more

I had this company come out for an AC tune-up before summer. They were running a special, had great reviews, and I liked that they're a local business. Their communication was excellent -- they confirmed the appointment and sent text updates with the technician's arrival time. Troy, the tech who came out, was fantastic. He was professional, friendly, and thorough. He inspected the system, cleaned the compressor coils, and ran a full test to make sure everything was working properly. I was very happy with the service. This will definitely be my go-to HVAC company from now on! read more

My wife is a Night Shift ICU Nurse that must sleep during the day. In this heat the AC is on all day long. When the AC stopped blowing cold air Integrity Comfort Systems came right out and fixed it. Easily could've told me I need a new unit because, what do I know! Kenny, the owner discovered the problem, drove to Sylmar from Moorpark and back, replaced the part and got it working. My wife got her sleep, went to work, and saved lives. I guess what I'm saying is, Integrity Comfort Systems not only provides terrific Heating and Air services, but saves lives in the process. read more

I had such a great experience with Integrity Comfort Systems, that it inspired me to write my very first Yelp review! I found the people running and working with Integrity to be honest, personable, hard-working and conscientious. They had helpful suggestions and did not try to take advantage of us by charging an arm and a leg. In the past month, we have had them replace our entire home system, repair our AC in a rental unit and have also directly referred them to a friend whose AC was not working. I would highly recommend Integrity Comfort Systems! read more

Julie B - Simi Valley customer. Excellent customer service! My job required a couple of service calls to complete. The follow-through was excellent and having worked with many contractors over the years, I can tell you this is not the norm. More importantly, they did great work and came up with solutions to long-standing problems at my old house. The crew was professional and cheerful even after a very long day. Mike D in particular worked very hard to make sure I was completely happy with all aspects of the job. read more