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    Furniture reupholstering

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    Rudolph's Furniture

    Rudolph's Furniture

    (20 reviews)

    We were excited when we purchased our sectional here after recommendation. Made sure to ask how…read moredurable recliners were and quality as we wanted something that was going to last. We were told they hold up to 350 pounds which we are no where even close to that weight and assured this was a quality brand that would last . It's just myself and my husband and we take extremely good care of our things. After purchasing we noticed a tear in the corner top on the end recliner which a repair guy came out and fixed. It is now a year in a half old . Recliners are sinking into wood, cushions in foot rest all sunk. One of the regular cushions that's probably has been sat on a hand full of times was ripped, and corner that was previously repaired came undone. Was extremely disappointed as it wasn't a cheap sectional. Called several times and waited over a month for a repair guy to come out after first guy never returned a call or showed up. Owner finally sends a different repair guy who came out. We explained the problems. Since it was sinking in he decided to put in a different foam that was thicker cause it was still doing the same thing with the stuffing that was in it originally after he added more in. Had me sit on it for a min which is hard to tell. Called him back after a day cause myself nor my husband could sit on it without our backs killing us cause it was so hard and different material. Also I had mentioned that since he put that in the end recliner was making a banging noise. He came back out and pulled out the thicker foam and added some other foam. The sectional is still sinking in a we were told noise from end recliner that was never there prior to him coming was a weight distribution problem, and nothing could be done. We were also told to buy lumbar cushions for our backs. He also told us we could add more foam. We didn't buy a couch to be adding foam to it, as we are not in the furniture repair business. After he left the first time he called me back cause he forgot to tack material under foot rest so was headed back. I called the owner back to let him know how disappointed we were. He was extremely rude telling me why would we call repair guy back after it was fixed and we signed paperwork that we were satisfied. Obviously no communication between them. I explained that I literally sat on it for less than a minute after he was done. He was well aware I had foot surgery and had to be on the couch. I was more than patient waiting over a month for someone to even come out. Every time I called back the owner would say I can't believe he didn't call you I'll email him again. The end result was we were told if we wanted it fixed he would send somebody here and we could pay for it! We are now stuck with this sectional that we have to put pillows behind our back just to sit for a short period. This has put a lot of mental stress on my healing process. We will never purchase another item from this business again. Make sure to get in writing the broken promises when you purchase.

    Good quality. Friendly service, price is compatible with well known furniture stores. I bought…read moreend tables and comfy chairs and more. Love them all!

    Reclaimed

    Reclaimed

    (31 reviews)

    $$$

    I actually drove out to Crystal Lake (from Buffalo Grove) just to check this place out, and I have…read moreto say I was kinda disappointed. Let me start with the Positives, and what I liked: - Adorable shop - Love the IDEA of this place, and the collaboration of artists. - Loved the actual items in the store - Girl working seemed somewhat friendly. Not pushy. But here are the negatives, and why I probably won't be back: - WAY too expensive for my blood. They seemed HIGHLY over-priced. HIGHLY. I'm sorry but i'm not paying $700 for your dresser that I could pickup at a resale store for $100 and re-finish myself for under a $100. It's outrageous. - Small. I guess based on what I'd seen/heard, i expected more. Bigger. The shop is tiny, thus there really wasn't a lot of furniture there, so it really wasn't worth my drive. Overall, what a really cool idea. I really wanted to fall in love with this place, and was really excited to go check it out. But i can't get over the disappointment of what it actually was. Here's my compromise: If you're in the area, definitely stop by and check it out! Maybe you can spend more dough than I, and will find a piece that you absolutely adore. I say, it doesn't hurt to stop if you're nearby! Just don't make a special trip for it. If they ever expand, and lower prices, I'll most def be back!

    My wife has always wanted a custom dining room table, and finally got one from Reclaimed. The staff…read moreworked with her to get exactly what she wanted. It is unique, and guests are always commenting how beautiful it is. Happy wife. Happy life. Len

    Interiors by Bruce - interiordesign - Updated June 2026

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