I'm a realtor and as well as recommending Roger and his crew to sellers, I use him to do temite work on my own home. He is thorough, trustworthy, and professional and his prices are reasonable for both wood work and fumigation. He is happy to walk a homeowner around and point out the areas of damage and provides a comprehensive report with a diagram clearly identifying the areas that need repair. The work done by his crews is of good quality and I have no hesitation in recommending him for termite services. read more

International Termite was recommended to me by a friend who is a realtor. I called and they came out to give me an estimate. For the scope of work being quoted, I felt I was given a fair price for fumigation and the repair of a window sill and the replacement of a side garage door. The gentleman they sent to do the repairs prior to the tenting did a great job. Royalty Fumigation was subcontracted to do the actual tenting. They arrived earlier than scheduled on Friday (they called to be sure it was ok) and got to work. Robert was the foreman and was very patient with me. He answered all of my questions and even found some things I forgot to remove. His crew was quick and efficient. I appreciated their use of lockout/tag out locks on the doors, which helped keep my home secure. The crew was back earlier than expected on Monday morning and were once again quick and efficient getting the tents off. They were very careful with my patio, just like I asked. They also made sure to replace fence boards that they had removed to fit the tents. My yard is once again secured for my dogs. International even took care of scheduling the gas company to come and turn the gas off and on, which was one less thing for me worry about. All in all, my experience with International Termite was very positive. Big home maintenance projects can be very nerve wracking, but Angela and her team did their best to make this as easy as possible. read more

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I was very impress by how professional this company is. They cam out and really took the time to explain things to me in a way I understand. They also worked very hard, did quality work, used COVID-19 protection and kept me in the loop. Im definitely using them in the future. read more

International Termite Co Inc - Pest Control Near Me - Norwalk, California

This is not something that anybody likes to have done but it is necessary. We recently had our original hardwood floors redone and did not want the beautiful floors to be damaged by those pesky termites. I saw that someone on the Nextdoor App recommended this company and I checked them out on Yelp and saw mostly positive reviews so I decided to book an appointment for an estimate. A great first impression was made when I contacted their office and I believe I spoke to Julie and set up an appointment for that same week. Roger was the inspector and came out to look at our house and my wife said he was a pleasure to deal with and came off as knowledgeable and informative. We received what we considered to be a more than reasonable quote and had no trouble booking a date for the next week to get it done. We were asked to pay half up front and the remainder upon completion. We had to be out of the house for 2.5 days and it is a pain to get the house prepared and to find somewhere to stay for 2 nights, but the company was great about communicating and made the process as painless as possible. Junior, the head of the fumigation team, also did a superb job. *Bottom line is if you want a good service at a good price...give them a call...you won't regret it! read more

James came out and was SUPER knowledgable, very friendly and was honest and respectful! I cannot say enough good things about James. It is too often that you try to hire someone and they just want to "sell" you. In my situation, the best option was to leave my issue alone, and James was honest with us about that. Because of this, James and International Termite will get my business forever. Truly a pleasure to find someone who knows their trade, and is secure enough to be honest. Thanks again! read more

Paid this company two years 2200 dollars and they completed all recommendations. Now I'm selling my house and buyer sent their own termite company and found termites and I had to give seller a 2k credit, even though I have a 2 year warranty with International Termite. International termite dispatched the same inspector who didn't even go in the attic or under the house, very poor service and very upset with this company. Any potential customers please do yourself a favor find a better company and don't loose thousands of dollars to them like I did. read more

I'm so grateful to have been recommended to International Termite Co. We've needed wood repair on a few areas of the exterior of our home for many years. Manuel and Pablo did an absolutely amazing job on it. They took extra care to make sure everything was done as well as it possibly could be done. Beautiful, highest quality work. I love looking at our home now! Several wooden beams had to be replaced along with some repair on a few other areas. They are extremely knowledgeable, highly skilled, hardworking, efficient, professional, and such nice guys. Jim Cooper was very thorough and careful in inspecting our home for termites, and very honest in his recommendations. He was quick in providing an estimate at a very fair price. We're so pleased with how well everything turned out -- absolutely beautiful job! Thanks so much to this awesome team! read more

James is an amazing guy and I have been networking with him for years. I had little bit of a bug issue and he was nice enough to come by and set my mind at easy that it was only one or two bugs and gave me some really good glue traps and have not had a problem since. Would not take a payment and I know from others who have used him he comes highly recommended. I appreciated his honesty and I personally hope I don't have to call him again lol, but if I do he's my first call every time. read more

Great service by the team at International! I had some wood rot damage on some of my eaves and fascia boards on the outside of my home. They did a fantastic job of replacing the wood and leaving everything looking perfect. Would highly recommend and all done at a reasonable price. read more

These guys are the greatest! I called International to check for termites at my Mom's house. She said she saw some "swarming" next to a window. James took a look and immediately informed us that they were thief ants or "flying ants". He told us to spray them with windex. No tenting needed! Nice when you find a honest company! read more

I just wanted to thank you, James specifically, for coming out to inspect and quote my property for termites. The walk through for estimate was done thoroughly- he took me around the property to show we were I had dry rot, fungus, past and possible present termite damage. I told him I would be getting a new roof and he recommend I have all the damaged wood replaced with the re-roof- not only did he educate me on what was truly going on with my property he also saved me money because I wont be needing to tent with our re-roof project. I will be saving their info and calling in the future if need be. Thank you James and International Termite. read more

A wonderful company to work with. Angela and her team really know the true meaning of customer service! One of the best pest control companies, hands down! read more

This company was referred by my Real Estate Agent in the selling of my home. This company did the inspection, wood replacements/repairs followed by tenting. One crew did the repairs and left a mess & paint splatters. We let agent know, received sorries. They need to clean up better. Another crew did the tenting. IDK if same people put tent in place than those that removed the tent. They were not careful about the planters, many broken plants, smashed bushes as though they were trampled upon. Again left a mess of broken plants on front lawn, dirt & leaves left trailed inside the house, broken planter decorations, pieces of tape. We did this with another company in 2009, did a great job, no complaints. Be aware this company's crews don't care about the mess & your property. TY read more

I only give it two stars because the gentleman who did the inspection was very cordial. I was forced by my relocation company to use this company for the inspection. I figured since they did the inspection, I would just schedule the treatment with them so I didn't have to do another inspection. The first available treatment time was two weeks out which was fine because it worked within my timeline. A couple days prior, I called to confirm the time when they told me they couldn't find my appointment. They told me they didn't have any more appointments available for a while. Then they had the nerve to make it seem like they were doing me a favor by "trying to squeeze me in on a weekend." How do you lose an appointment? I called a few other termite companies and all of them were available within the next couple days... I would not recommend International Termite. read more

Great company! I was extremely stressed having to relocate with 2 dogs, but International Termite made it "pain free"! They were very detailed in their instructions and I was in & out in 2 nights/3 days. They even made all the arrangements with the Gas Company. The fumigation team was outstanding! They walked the entire house and made sure everything was bagged correctly. They were very trust-worthy and knowledgeable! On take-down day - they were very fast and professional! Nobody wants to tent their house, but in California, eventually it's a must. So when the time comes & you gotta do it - I strongly recommend International Termite! read more

James McCall...what a great guy! I put out a message on next Door about this vanity I bought made from reclaimed wood which was sitting on the side of my house while I stained and whitewashed it. About a week ago I noticed a termite with wings on it and then another with its body halfway through a tiny hole. I freaked. I'm not bringing this termite infested vanity into my new remodeled master bedroom no matter how cool it looks. James responded to my post on Next Door and gave me his number. I was hoping he might be tenting a house in my area and I could pay to just leave it in the owner's garage with their consent, of course. I had called a lot of exterminators and most did not do furniture or wanted $500 which is ridiculous. I just wanted piece of mind. James said he would be over at 9 am the next morning. I couldn't believe it...ok. He said he just wanted to see it for himself though I had sent a few pictures. He was prompt but I was still in the shower. Sorry man! After looking at it a few minutes he was able to tell me that the termites infested my vanity while it had been sitting out there on my side yard and weren't from Mexico where it was manufactured. I asked Columbo how he knew that, and he pointed to some clean piles of sawdust and explained the whole termite mating-life cycle to me and that the frass (sp?) I was looking at was fresh. I brought out some spray poison I had bought to spot treat and he showed me how to treat all the little holes we found. Even showed me how to take the drawer out...didn't know there was a release on the side. I love learning stuff like that. James wasn't even going to charge me anything but I had to tip him something for his time and driving out here. I would highly recommend James and his company to anyone. He really knows his business and is incredibly knowledgeable. read more

Just want to give a big thanks to James McCall from International Termite Co. I had termites in my stair rail and post. He came out the very next day. He was very kind and educated me on pest control. He took care of the termite problem charging me 1/3 of the price the other companies' estimate. He patched up and painted the area that he drilled and even treated an area that was not initially requested. He gave me lifetime guaranty. I am so happy to find such a trustworthy and competent exterminator. read more

I highly recommend James Mccaw for his very friendly and warm altitude, and very professional suggestions for my house and my garden to prevent termites. read more

It's like going to the dentist: not always a pleasant process, but necessary. International Termite made it pretty bearable. James was the person I coordinated with. He was very helpful and responsive although I had sometimes the feeling he had a lot of gigs to juggle, so he sometimes got mixed up with what we had discussed. I didn't deal much with their back office. I had the tenting done and the planning and coordination worked pretty seamlessly. However, I was told I had to make a down payment and only with a check I wouldn't have to pay an extra fee. Not too convenient. When they came and started the process, I watched some of it through remote video. I noticed a guy banging his ladder into inside walls and doors and he didn't care. Nobody put on booties on my light carpet, but fortunately, they didn't leave any stains. From what I figured out, the actual tenting is outsourced to another company and when I sent James the video, he noted that these guys were always super busy. (That said, shouldn't they still care about being careful and doing a good job?!) I was told the office would call me about this, but they didn't. For 1-2 days afterwards, my eyes were burning a little bit, but that's apparently not too unusual due to residual tear gas. I also had them do a number of wood/damage repairs and the guys that came did a good job, including painting. For settling the final bill, they "waived" the extra credit card fee. I'm sure glad it's over though. read more

The best obtainable in the industry. The absolute best and the go everywhere. Their staff cares a lot .

Wonderful job. I asked James on Tuesday if he could inspect my parents home within the next 5 days and he inspected the home within 24 hours. We had a very detailed report of all types of insects and costs to repair within another 24 hours. Fantastic job. Our family was able to review the report and decide to accept a cash offer on the home with no contingencies instead of spending thousands to repair it. Thank you James. read more

Wow, and once again they did an amazing job. After a few mistakes that got corrected. Wait a little while before you do the final payment to make sure everything got done correctly. I'm so happy and worth it. My real estate broker referred me and this was my second time. Will definitely repeat! read more

Great service and follow-up. Prompt response to initial inquiry. Price was very competitive. They worked with our schedule. I highly recommend International Termite. read more

In the property management business so I've used them anytime the termite issue comes up. Always answer the phone, contact the tenants to schedule, provide reasonable prices to my clients, complete the work on schedule coordinating with me and the tenants the entire time. Couldn't be happier. read more

This company tented my house. After they have done the job. They broke the tiles. They want me to buy the tiles for replacement. I finally get the tiles for replacement. Now they use different excuses not to perform the job and don't respond my call. The customer service is very rude. I definitely don't recommend this company. read more

The report was sent late, terrible communication, never returned a phone call, was messy exiting the attic and never cleaned up his mess after exiting the attic. Was the most expense out of the other quotes. read more

My exterminator gave me this company's name, and a person to contact: James McCall 714-606-0957. I made an appointment for 10 am on May 28, 2015. At 10:08 I got a call from James advising me he was running late. I envisioned hours, but no, he would be at my house at 10:30! No 2 hour window for him. I was impressed! James turned out to be one of the kindest people I have ever had contact with. He was concerned with the problems I had on my partially wood patio. However, he felt he was not the person to do the repairs, and gave me the name of someone he trusted to do it. As he was leaving I realized the wood patio door was open, and I couldn't close it. I called out to James, and he came back from his car, and tried to fix it, but didn't have the correct tools. He did get it closed, but it took a lot of physical strength. After all his time, he didn't even charge me for the visit. I highly recommend James McCall! read more

I am a realtor and have worked with many termite companies in the past. I met James at a fundraising event and ask him if he could check my house for termite. He is a true profession and came over right on time. He checked my house and fortunately did not find any termite. I had a small water leak on the garage roof. He fixed the area right away and did not even charge me anything. I will recommend International Termite to all my clients from now on. Thank you James read more

Great customer service! Roger really took good care of me. Replaced my master bedroom door and did a beautiful job. Reasonable prices too. I would highly recommend International Termite. read more

I would never recommend using this termite company to anyone. Considering the amount of money this company was paid, they could have handled the job much better. Multiple issues, poor quality work, and poor customer service. They tented the house and then performed some repairs. The tenting went ok, I don't have much feedback for that part. The repairs were really bad. They scrapped some back patio railings and didnt bother to pull off/ uninstall the various hardware mounted. We had a birdfeeder and bottle opener mounted that got tossed because they didnt spend 2 minutes unscrewing them and setting them aside. They were not able to recover the hardware they threw out. Re: the paint job. They applied only primer. Not sure what the industry standard is. But even still, they missed multiple locations and left bare non-primered wood in multiple locations. The group of guys doing the repair work didn't pay attention to what they were doing, and the quality of work was poor. This group included Roger personally as he was on site for more than one day. After they left I had to primer multiple locations. When I called to address my issues, Roger had an excuse for every issue. He said he would come back to finish/ correct the work he didnt complete, but I never heard from him again. Attempts to contact Roger later went unreturned. read more

We called International Termite and Roger the Inspector came and inspected our home and garage. We were given a very reasonable estimate. The fumigation was done as scheduled. Roger returned before the fumigation and explained the process to us in detail and gave us the fumigation bags. After the fumigation, International Termite returned to complete the wood repairs and the work was done professionally. We were impressed. The wood work was also included in the estimate. I highly recommend this company. read more

I would not recommend this termite company. They were careless, killed all my plants and when I told them and emailed them about it didn't even care to reply. They took a long time to send an estimate and didn't know how to make a plan for simple wood rot repair. Forget them. There are many other companies out there. read more

Based off a referral, I had James McCall come over to inspect our home and get an estimate for termite inspection and damage repair. James was the most thorough and honest of the bids we received. Of those his, was also the most cost effective bid. Would highly recommend James if you have any question you might have a termite issue and/or need any repair work done because of them! read more

I thought I had termites in the house so I called to schedule an appointment. I talked to James and we scheduled an appointment for 2 days later. He called a day before to confirm. When he came to the house he inspected it and told us we didn't have termites, but large ants that come out at this time of the year. He was very thorough, polite, and knowledgeable. I hope I don't have to deal with termites in the future, but if I do I know who to call. Thanks James! read more

Thank you James and staff for the terrific service in getting our house tented. James was very helpful and professional. Would recommend them to anyone. :) read more

This review is for a termite inspection and subsequent "tenting" and repairs. James (inspector/specialist) was great and has been in the business for a long time, so he knows pests. He also offered a price discount and single-handedly earned 2 of the stars for the company. The company also has great office staff; they follow up many times and are on top of things. They earned the other star for the company. But you have to put your money where your mouth is... and the company used for the tenting didn't come through (Royalty). 1. The crew that did the tenting could have avoided killing some of the plants and leaving a mess behind in the yard. The company sent a field supervisor to assess/remedy the situation, but he really didn't have anything to say or offer any solutions. Granted, he did listen to me blow off some steam (politely) but still no real solution. 2. I was given the impression that some of the wood that was damaged by the termites would be replaced. It was not; instead, it appears some wood putty was used to cover up obvious holes. Hopefully the gas that killed some of the plants also killed all the termites! Overall, I cannot recommend the workmanship of this company. read more

18 years in this neighborhood, never any crime. International Termite tents my house and says they locked all doors. Someone(s) breaks in with absolutely no evidence of how they did it thru these "locked doors" as IT says they were. It was an inside job. Laptops, TV's..... Gone, but they say couldn't be their guys. Do not trust this company they have people working or them who will make you regret hiring them. read more