Autozone is my go to brick and mortar auto parts store. I find their prices are competitive with…read morecompetitors and they almost always have what I need. I am a YouTube bandit when it comes to car repair. I have a hard time playing the exorbitant fees for repairs I can teach myself. This time I had a misfire on my 2016 Odyssey. When doing my inspection, there was a large hole in my air intake hose. I figured it was likely due to old spark plugs as well. I have been scared off from doing this because then engine compartment is so dang compressed. Dacian at this location was so helpful. He found the intake hose and suggested a few other parts, like getting a magnetic socket, instead of using one of the extending magnets that were in the tutorial videos. He made a few other suggestions and was just super kind and helpful! I can say the socket was a game changer! I am so grateful for the suggestion and the car is working great!

We were on our way to Santa Rosa when the engine light came on. We stopped to ensure our gas cap…read morewas on tight but unfortunately that didn't do the trick. We drove straight to Auto Zone on Guerneville Road. My husband went into the store and came out with Dacian, the associate who had a diagnostic tool. He plugged it into something on the driver's side and after a bit, they walked back into the store for the report. It showed that our voltage was low so they recommended we replace the battery. Dacian and my husband returned with a battery tester and it was inconclusive but it was recommended that we replace the battery since it was the original one. The manager mentioned that we needed a coding/programming machine after our battery had been replaced (for our car), so we needed to go somewhere who had that machine. Auto Zone did not have one on the premises but they would be happy to sell us a battery. Their prices are competitive. We thank Dacian for his expertise and patience. He is definitely a car enthusiast who knows cars by the responses he had for us. We are so appreciative of the knowledgeable staff here and the honesty for telling us that we needed one additional step after the battery was installed. We were delighted to hear that the engine light wasn't a bigger problem. Thank you Auto Zone! Located kitty-corner from the Chevron station.

Junior went above and beyond locating a Dorman metric spindle nut! I thought I was going to have…read moreto order it, but they found it in the back warehouse. Great staff and service at O'Reilly's.

Went in to get new wipers on driver and passenger side of car. The clerk looked up my car and asked…read moredo you want low, medium or high cost? I said how about medium? He advised me of cost and I said whoa! He then suggested I believe Bosch which came in under the original ones he offered. Very nice of him to take the extra time to keep looking. They installed them, threw away the old ones and bam I was on my way. Great customer service and a very clean store!

Excellent service, great prices. $100 less than Interstate…read morebatteries. $80 less than Batteries Plus.

Needed a battery on New Years Eve Day. I spoke to a man on the phone and got the lowest price in my…read morearea, so I visited the store and got my old battery checked and new battery installed within 5 minutes. Great service, highly recommend!

Staff was helpful and quick- And willing to put an eye on…read moremy vehicle to make sure I got the right part.

Just got cut off by one of their delivery trucks. Had to…read morelock up my brakes at normal city speeds due to aggressive driving by Smothers driver. So far company has been non responsive to my concerns. Shop here if you want to put your neighbors at risk!

The gentleman that helped me, I believe his name was Brian, installed an EVAP hose for me on-site…read more I had just come in after a failed smog test down the street. My Ford ranger had failed a visual inspection and it turned out to be a worn out emissions hose. It turns out it was a simple fix, but could have cost me a lot if I had to take it to a mechanic. They really saved the day! Everything I go in there they seem to have the solution. I won't go in there every time expecting mechanic services, but I do feel like they went above and beyond on this day. I was super appreciative of this.

Their stock shelves aren't taken care of with stuff all over the place. The employees are rude and…read morecan't be bothered to even acknowledge your presence. It's sad I expect that from a place like Autozone or Oreilly but nope this store is the worst I think I've seen. Even heard one employee making off colored comments to another employee with customers in the store. Won't ever go back. Would give zero stars if I could.

I had a great experience with Local Heroes DMV Services in Santa Rosa. During my 30-minute lunch…read morebreak, I was able to transfer the title into my name and renew the tags on a truck I purchased through a private-party sale. My office is about a 15-minute round trip away, and I still made it back to work 2 minutes early. The $68 service fee was more than I would have paid at the DMV, but the convenience was absolutely worth it. I avoided the long lines, saved a lot of time, and received excellent customer service throughout the process. If your time is valuable and you want a hassle-free DMV experience, I highly recommend Local Heroes DMV Services.

They helped me in a pinch when I was in a bad spot. Thank you, I will happily use them again and…read morefully recommend

I'm not sure what is a fair star judgement. The workers are always friendly but so slow... Really…read moreslow... Even if you buy a part online for pick up and have it paid for with a receipt in hand, you still have to wait in the line that is never less than 5-10 minutes wait, then they slowly proceed to check out the item that you already paid for and have the receipt for and for some reason you have to wait for this ridiculous process bc they can't do it behind the scenes, even though you already ordered and purchased the item and it should have already been reviewed and removed from inventory. The phone is always ringing off the hook. There doesn't seem to be any AC inside the building. They do seem to have almost any car part you could need or want and the worker's all seem to be knowledgeable so that is why we come here regularly.

I should have given this business some love a long time ago!…read more Santa Rosa Auto Parts is the real deal. I've been coming here to get the things that keep my cars going for 25 years, and still seeing some of the same friendly faces after all these years. They are never afraid to go the extra mile. It's not just the service here that makes it the BEST. If they don't have the part (and they probably do!) - they can get them fast - in most cases overnight. Beyond that - they offer high quality house-brand products, as well as OEM-quality products - at prices that have to make the cheapo places cry. Quality, service, and value like this is a rare find these days. Give these folks a try!

I needed an oil change and came across a coupon in my local business ads for this place. So i…read moredecided to give them a try. From the start, phoning in for my appointment, I was greeted with great customer service. Something that is unfortunately almost non existent these days. Upon arrival for my appointment I was met with the same great customer service. Plus a bonus treat for me, a shop dog who kept me company while I was waiting. This is a small independent shop who is really there to take care of their customers. They're not about upselling you or charging you for things you don't need. As a woman it's hard to find shops that you can trust, let alone enjoy patronizing. So I was delighted to find these guys. I went in for an oil change and I received an oil change. None of this, "oh by the way you need" or "you should really consider" I usually experience. They were helpful and answered any questions I had. The timing was as to be expected, ready on time for my scheduled service as well as the typical service time. I highly recommend these guys and will definitely be returning for my future service needs!

This people always act like they don't wanna be there. I understand it's a job but as least be nice…read moreand respectful to people. I come regularly and the last couple of times we're not the best in customer service. Not coming here anymore, they make it seem like they are doing me the favor but in reality I'm paying for services.