I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

Excellent, professional experience from beginning to end. We worked with Insulation Labs on both…read moreattic insulation and air duct replacement. The initial discussions and walk through with their team were very structured and organized, and the team rep Joe did a stellar job talking us through the process and what was needed, in detail that was clear and precise. And they had competitive, good pricing, which I compared against other bids. From there, the team was great, setting up things professionally and quickly with Julio, their PM. Very communicative and helpful, and Charlene on their team was fast and meticulous about sorting things out with us and the needed paperwork. The team that came and worked for two days was incredible. Armando and his team communicative, professional, and very thorough. They prepped our house really well, cleaned out the old attic insulation in a really systematic and organized way, and dealt with anything that came up with a great attitude and thoughtful solutions. They coordinated well with their team offsite and I received proactive comms from all of them along the way. They also took the time to show us progress along the way and explain everything. Honestly, we have had different companies come work on the house since we moved here and Insulation Labs were by far the most professional, hard-working, and high quality. We really appreciated this trustworthy and reliable team and strongly recommend them.

Very professional and timely. They gave a fair price quote and the insulation and cleanup of attic…read morewas very nicely done to my satisfaction. They even have a crew ready incase something goes wrong to help address any/all issues. Production manager Luis is very nice and helpful. Armando the on-site manager was very professional. Communicated at every step of the way to make sure I was happy with each step before proceeding. Some things that didn't go as smooth: 1. Communication between Sales and Operations 2. Restrictions based on house layout not communicated well.

Straight to the point. Easy quote. Very responsive…read more Straight to the point. Easy quote. Very responsive.

Everything about this company is 5 stars, starting off with Jonathan coming out and giving a quote,…read moreto Ralph and his team removing the old insulation and cleaning the atic. Could not be any happier and exactly the kind of company I want to hire and do business with. The communication, and professional work is second to none. Thank you Jonathan and Ralph for doing exactly what you said you would do and at a fair price.

They were so knowledgeable, I had called several companies, and they were the only ones that knew…read moreof all the rebates able by the utility companies not just one. They were professional and on time, very thorough. They accidentally hit a wire while cleaning out the old insulation and we had temporary lost power, they had someone fix it within the hour themselves. They were communicating the issue and resolved it swiftly, I fully recommend them.

Update on my recent Five Star Everguard Insulation review on their installation of radiant barrier…read morein my attic. I was told by a different companies HVAC expert that he had never seen such a "perfect" radiant barrier installation by Everguard. All he could say was "WOW". We need to add some more stars to this Five Star experience. Thanks Logan, Steve, and Everguard.

We recently had our attic insulation replaced and had a really good experience with E&E Attic. They…read moreremoved the old insulation, sealed gaps, and installed new insulation all in one day. The crew showed up on time, explained what they were doing, and sent progress photos which I appreciated. They were respectful of the house and cleaned everything before leaving. The attic already feels less drafty and the house is holding temperature better. Overall very professional and easy to work with. I would recommend them.

I'm a bit user of yelp and I generally only use them if I have a great experience or a terrible…read moreexperience. E&E did an excellent job all around. Joseph communicated well and consistent. Their prices are very fair, they showed up, worked hard, cleaned up after and the work was excellent. I highly recommend giving them a call, you won't be disappointed! Thanks again!

On time and super nice guys. I would use them again although hopefully not for another raccoon in…read morethe attic!

On time and good price! Will definitely keep using on a quarterly basis. Nice guy too!read more

I've been so happy with this company since I first encountered Joel and Bri 5 years ago. I truly…read morecouldn't ask for better customer service and Joel went above and beyond to be helpful to a new homeowner with local recommendations. Also, I felt I could trust him, which is unusual for me. Now, he owns the company and trains all the technicians, which makes me even more glad to recommend them to everyone I know. We recently developed a spider problem and Frank came out to treat the house. He was wonderfully patient and kind with my many questions and spider anxiety. I'm looking forward to being spider-free after his thorough work.

We got bids from a few companies and I am so glad that we went with Premium! The service was smooth…read morefrom the planning to the executing and went off without a hitch. We were especially impressed with Bre in the office. She was a great communicator and very detail oriented. We would use them again in a heart-beat. If you want quality work and a company that cares about its work product and customer experience, go with Premium!

Michael at Pro Environmental Testing was thorough and professional throughout the entire mold…read moreinspection process. He was very transparent with his pricing and there were no hidden fees which was nice. He did not pressure for more sample than what was needed. He even offered sound advice on which type of test is preferred for certain areas (swab vs air). He identified visible mold in multiple areas of my apartment and backed it up with lab-certified air and surface samples. The interpretation report clearly explained the findings -- including the detection of Stachybotrys (toxic mold) in the master bathroom -- and outlined exactly what remediation steps were needed. Highly recommend if you want honest, science-backed results and not just a guessing game. We will be using Michael's services again if needed.

I contacted them, and they were out within 24 hours. From the very beginning, they were incredibly…read moreaccommodating, friendly, honest, and--most importantly--thorough. They came out on a Sunday to perform the testing, and I had the complete reports in hand by Tuesday. Their professionalism, responsiveness, and attention to detail made the entire process seamless. I highly recommend them to anyone looking for reliable and trustworthy service!