I want to start off by saying our server Marisa was extremely sweet and very attentive to us while eating here, for her five stars. The food on the other hand was some of the worst bbq/ food I have ever put in my mouth. All of our food wasn't even room temp, it was cold. Our mashed potatoes tasted extremely sour which is pretty concerning. The mac and cheese was completely cold and tasted like it had been sitting out. The meat was so tough and tasteless. We paid $70 for something we could've bought for $6.99 in the frozen section at a Ralph's (and it probably would've been better). Should've asked for a refund, very disappointed. read more

Never have experienced food quite so horrible and the service... Food was cold, chicken was dry I think they served us the scraps..... Young waiter took it back to warm it up but seemed like it dried it out... Well off to look for a better place to eat read more

Ribs USA - Barbeque Near Me - Burbank, California

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I've been a customer of Ribs USA in Burbank for over 20 yrs, but my last experience was disappointing. I picked up my husbands order "Brandon the Banker" dinner and was charged $59 plus tax. The menu board (see picture) clearly lists the price at $35.99, so I felt I was overcharged. When I pointed this out, they insisted on charging the higher amount anyway. I asked for the manager, he came out and held the line. To make matters worse, the order itself was not correct. My husband asked to speak with the owner to resolve the issue, but he, (Don P.) never returned our call. We decided to return the food, which was not handled well either. The manager called the owner, explained the incident and ended up refunding us in cash. Overall, the portion size was not a $59 value, the visit was frustrating, and a let down a for a long-time local customer. I hope Don reconsiders portion sizes, pricing accuracy, and customer service, because this doesn't reflect the level of quality we've come to expect as long time customers. read more

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This place has become our new lunchtime hang for a few reasons: it's literally right across the street from the radio station we work at (KLOS), the BBQ is deeee-LICIOUS, the price is fair, especially the lunch specials, and the service is excellent! Cynthia is who serves us Wednesdays, and we've recently gotten to know Maryssa on other days and she's equally awesome. If you're new, just order the pulled pork sandwich and go from there. I usually get slaw on the side, but I just tried the collard greens and they're really good, too. Kinda quiet usually during the lunch hours, which I don't get, but I'm not complaining.... read more

I haven't ordered from here in awhile and was very disappointed. I ordered A meal which included an extra side of tri tip tips for $9.99 which was nothing but bone and fat....apparently they says it's what I ordered when I called......they didn't want to do anything about it so I just threw away $10 worth of food! Not very good customer service! Will not be going back again! The whole meal was so so....Not the USA Ribs I remember! read more

Came here for lunch on a weekday. Ordered the Hungry BBQ Platter lunch special and destroyed it. Everything was really good, moist, and tender. I love that they give you squeeze bottles of their bbq sauce, the spicy variant, and ranch. This place is great bang for buck and I'll be going back. read more

The only thing more hungry than the patrons at this establishment is the termites. How is this place still standing? Parts of the building have literally been eaten off. The barbecue is mediocre and not consistent. It would be really great if this place got new ownership. The vibe of this location is similar to eating in an abandon military base or mess hall from the 1960s without reveille. Let's pray for change. Apologies to ownership, the owner of the building needs to help you out. I did not think the food was unsafe or not to code. It just is really boring barbecue. It is unfair that the landlord sucks. read more

A friend and I decided to stop by and have lunch at Ribs USA. Much to our surprise the food was horrible! The ribs were dry and tasteless and the beans were so mediocre. It was a waste of money. What in the world happened to this restaurant. I remember eating there many years ago and based on that experience we decided to come back. NEVER AGAIN. read more

my wife and i went there just this past Wednesday and customer service is not their forte...Had a young girl who took forever to serve us and there was only one other person there plus no one there waiting to pick up. My wife wanted a nice dry white wine but the server had no idea from white or red wine little to know what wine was dry or not... I can understand that but not even offer to give us water and she disappeared for at least 15 or 20 minutes in the back... No idea what she was doing then she brought out food to the only person in there and they complained the food was cold... No apology or anything just walked back behind the curtain and we were totally ignored so we got up and left and went to the smoke house instead... only been at USA ribs a couple times and keep hoping it would be better but no luck at this point.... read more

Had the lunch special #2 1/2 rack baby back ribs and 4 oz collard greens 13.99 Perfect size and the ribs fell off the bone Collard greens were very good The waitress was very nice and the food came out fast and fresh. This is a must do!! read more

Ribs USA - #2 lunch special 1/2 Half Rack of Baby Back Ribs and Collard Greens - Barbeque Near Me - Burbank, California

This place rivals any place I've been to in Texas and Mississippi (fighting words, I know). Fall of the bone goodness and the best BBQ sauce I've ever had! And I feel weird raving about bean, but, my stars these are the best baked beans I have ever ever had. Do yourself a favor and stop by or order on DoorDash some amazing and well priced BBQ! read more

Ribs USA - Presidential Plate Rack of Ribs - Barbeque Near Me - Burbank, California

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This place appears ok but the food. Man, the food. Both my daughter's boyfriend (19 year old) and I got food poisoning. The mystery meat for their lunch platter was likely the cause. Do NOT go!!! read more

Marissa was a very pleasant and attentive server who made good recommendations. Thank you Marissa for making our time pleasant at Ribs USA

Went here on Saturday night to give this place one more try! The service here sucks! Waited over half an hour to get my food to go! The ribs smelled and tasted horrible bad! You call these baby back ribs! They were undercooked and horrible! This is the worst bbq joint I've ever eatin at! I'm staying with wood ranch bbq! Don't waste your time folks! read more

This place yummy ribs sausage are delicious must try it. Great service from staff. Great corn bread

My sons really enjoyed the BBQ. The portion size was good. We had food to take home! The service was fast.

Cynthia was amazing and I love the food. This is a legacy restaurant and I hope people continue to live on!

If you want to deal with a RUDE person for mediocre food that has continued to go downhill... then this is your place. They offer one thing on the ordering website, then say it's not included and charge you for it when you go to pick it up. Not sure if management has changed, but after going here for so many years.. I'm done! And if you're looking for GOOD bbq and GOOD service ... RUN right past this place! Update: the owner responded immediately and tried to downplay my issue. First, they were EXTREMELY rude to my son. Second, if you changed your policy, then you need to update your ordering website as well since it clearly states that the COMBO B comes with CORNBREAD OR GARLIC BREAD. See attached photo stating this. Third, despite being rude my son was kind and rounded up , but if you consider $.15 a tip, then your business is truly in trouble. Good luck keeping customers! 2nd update: Ha!! Point made!! read more

Ribs USA - Proof that on their own website ordering platform combo B offers EITHER cornbread OR garlic bread - Barbeque Near Me - Burbank, California

Service? Well, there was "No customer service at all". From the time we walked through the door to sitting down at the table. Server came out twice to the table next to us and no acknowledgement to us whatsoever. We left and went up on Olive to Wood Ranch. read more

3.5 We got two Combo A's. One with beef ribs and pork ribs and one with beef ribs and tri tip. Sides were cornbread, collard greens, and baked beans. Both ribs were tender. The tri tip was a little dry. Collard greens were good and leafy. Baked beans were sweet. Cornbread was bland. Food was okay, not outstanding. read more

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If you're thinking about ordering from this restaurant on delivery apps, please be warned. I had recently ordered and the portion size of my ribs order was smaller than when I order directly from the restaurant and pick up. I've been a loyal customer for a while and was really bummed that I actually ended up paying more for less. read more

This place is amazing, been to a lot of the joints and these are the best ribs I've had so far in LA. Service was great and food was on point. Will be back. read more

I'd always heard good things about Ribs USA, and we decided to try it out one Friday night for takeout. Two different neighbors we saw in the elevator/lobby (both longtime residents) expressed excitement that we were going to Ribs USA and raved about how good it was. That was encouraging! We went with Combo A, and chose baby back ribs, beef ribs, and for the 2 sides, mac and cheese, gorilla fries (pretty much knockoff animal style fries) and we ordered corn on the cob on the side. The order came with a few pieces of cornbread; I liked that the cornbread came hot and that they placed individual butter packets next to the bread to soften it! We waited in the dining room. It looked like it could be a fun place to watch sports, but the layout was kinda weird; with 2 bar spaces being used for visible storage. If they added a few video games or maybe a pool table, and some booths, it reminded me of the types of places that little league teams go after their seasons end, or just a more fun, comfortable place to hang out! It was relatively empty. Signs advertised $4 wine and beer for happy hour every day. The baby back ribs had more meat per rib, but we both liked the beef ribs the best. Not as falling-off-the-bone as other places I've tried, but there was a decent amount of meat and it was seasoned and sauced very well. The mac and cheese was a little bland, and we didn't finish it. Overall, it was a good price for friendly service and good BBQ. We would go back and try other sides besides the mac! I also like supporting such a longtime local biz. read more

all I have to say is save your money. This place is garbage. I tried their lunch special, and all I did was give me gas and an upset stomach. The meat quality was terrible. I think they boil their meat then just slaps some barbecue sauce on it. I don't know how this place can stay open because it is pure garbage. read more

I've been coming here for over 20 years. The ribs are as great as they always were. The sides... used to be great. The mac and cheese is still good, but it used to be fantastic, like the best I've ever had in a restaurant. And the cornbread... they used to serve divine cornbread muffins (which came free with the meal). Then a few years ago, they changed the recipe and it wasn't as good; more cake-like. After that, they began giving a choice between garlic bread and a cornbread muffin as a complimentary side. Now... they don't even serve cornbread muffins; it's a sliced rectangle of cornbread, and it is dry as a bone. It crumbles apart into little bits when you eat it. And they charge $1.50 for it. That's right, corn bread no longer comes free with your meal, you have to pay for it. Service left a lot to be desired the last time I ate there, too. The server was very polite and friendly, but food came out a little at a time, not all at once. The ribs were served first, but the sides didn't come until several minutes later. And the cornbread came last, close to ten minutes after the ribs were served. (They used to do the logical thing and serve the cornbread before the meal.) Also, my friend ordered a hot link, which was forgotten about until he reminded the server. So that's why I have to shave off two stars. But those ribs... I keep coming here for those ribs. I just wish they would go back to the old recipes for some of the side dishes (they must be able to get them from somewhere). read more

Went back last week and tried the baby back rib lunch special...disappointed once again. First of all I don't know what kind of ribs they were but not baby backs that's for sure, they were chewy and definitely not fall off the bone good. They were almost boiled with some bbq sauce on them for flavor. First red flag should have been not smelling smoke from a bbq joint. That's it, third strike your out Ribs USA. read more

Drove by many times, now I'm here. Some of the friendliest service I have ever HAD! I ordered togo and was expertly guided by Cynthia. She pointed me to the $14.99 1/2rack and side lunch special. I was having trouble deciding which side and asked how the potato salad was made, she quickly grabbed me a tasty sample. Potato salad it is! Really good, sweet style but not too sweet. I usually prefer mustard base but their is REALLY GOOD! The 'stirred vegetables' well seasoned and not overcooked. The ribs were ok, bite through but not fall off the bone, slightly chewy at parts. The bbq sauce was on the side and was homemade and tasty. read more

My family decided to order in, so we had 2 full racks of ribs, mashed potatoes & Mac n cheese delivered. We opened the food containers and immediately noticed the membrane was not removed from the ribs, after a few bites we left the rest and threw them away. The meat was tough and not tasty at all. Mashed potatoes, cold and out of a box mashed potatoes. Mac n cheese also cold. The food is pricey and it was shame it was delivered the way it was. Last time eating at ribs USA. read more

I should have checked Yelp before ordering from this place. The full slab of beef ribs was incredibly tough; I could not bite through them, so I gave them to my dogs. The full slab had six or seven bones, fewer than I've received elsewhere, but since it was terrible, I'm not complaining about the smaller portion. For a place called Ribs USA, I expected better-cooked ribs. And for $50 (Uber Eats)?!! read more

This place has really gone down over the years! Just called in an order person who answered said we have no beef rib no chicken! Than why open?! I will look for another bbq place after this! read more

Good food, take away has parking in the rear of the building and it heats up well at home .

What a disappointment. Did they change owners? I remember it being better a couple years ago Ordered to go and the corn literally tasted rotten. I had to spit it out and even took a photo. Never coming back read more

Ribs USA - Corn On The Cob - Barbeque Near Me - Burbank, California

I have ordered from this establishment prior to 2000 for Parties get together. Not sure did they sell the new owner? Cheese was awful. I'm afraid I won't order again. read more

1st I tried to order 1/2 rack baby back ribs told thats was a lunch special. So I order the BBQ platter. It comes with 1 beef rib, 3 baby, chicken, sausage and garlic bread. My food comes no chicken. When I asked whereas my chicken, I was told they gave me extra ribs. NOT!!!!!!!!! I ordered mac and cheese when my food came?I was told that they were out of mac and cheese. Then I had to wait another 5 minutes while they made the French fries. read more

Worst bbq I ever had in my life , the brisket was tough and dry , the bbq platter had no flavor at all and was so pipping hot that I can tell it was microwaved . The wait was 45 mins because it was only 1 server . Idk how they're still in business. read more

Stayed in town and saw the reviews . Looked at the menu online . Seemed like a good idea . Nice empty restaurant. No service for close to 10 Minutes . No drinks no menu and no server . This place was horrible . Walked out and still no one . Wish I could give the zero star. read more

Great place toget ribs hot wings been goin there for 20 years they have sports games live

The food is sub par and I would never go back. However, I want to call out that the front employees were great. Very kind and seemed genuinely doing their best. Service 4/5 Food 2/5 the BBQ taste like someone from another country's interpretation - just put sweet BBQ sauce on everything! The brisket was thin, unappetizing slices of meat. We also got the shrimp, which was just dry skewered shrimp with you guessed it... bbq sauce on it! Not even jumbo prawns which I typically think of when it comes to grilled shrimp. Mac n cheese... it made Kraft look gourmet. The baby back ribs were at least super tender, making it the most decent. Lastly, the corn bread was worse than you'd make from a box at home. I'm genuinely amazed this place has been around so long. My advice, go to the swinging door if you are craving BBQ. read more

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Quick stop for lunch takeout. Weekday lunch special...got number 1- beef rib with 3 spareribs and Mac and Cheese. Meat is falling off the bone. Very good. Mac and Cheese not as good, dry and not enough cheese sauce. read more

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Was looking for a good, hole in the wall barbecue joint. What I found was definitely hole in the wall but not good barbecue and definitely not good service. -Take Out counter was barely staffed, just an occasional person walking from the kitchen every 10 minutes. -Few staff that were there seemed apathetic to serving. They were audibly goofing off in kitchen while a line of people waited aggravated in the lobby. One woman was kind and caring but was definitely overworked. -Order was about 20-30 minutes late and food wasn't good, like grocery store frozen bbq. -The prices they have displayed in the lobby aren't the actual prices. One woman ordered some sort of rib plate for $48 since that's what it said on the menu, but the staff informed them after they got their check it was actually $59 and that price was outdated. I'm sure the restaurant got a charge back from her later. I'm surprised this place is still open. read more