Never have been to this location. I went on Monday during Labor Day weekend so it was not packed. I got the new menu item- chicken sandwich. It was good. The chicken could have been a bigger portion, but it was good. I wasn't happy about the fries. They did not taste like other natural cut fries, more like poor quality potatoes. And then I got the fry scraps. The fries that are left over after a fresh batch. The waitress was great. Wish i remembered her name. She kept checking on me frequently, made sure I didn't need anything. Waitresses like that earn there tip, plus. Not sure if it would be like that on a busy night, but it was good service when I was there. read more

First time here and I already know I'm coming back!The first experience my lovely mom and I had walking in here was with a super kind host named Ryan who checked in on us throughout our lunch :-) Our waitress, Jennifer, was a sweetheart who was quick and very friendly. The food here is way better than I expected it to be as well. We totally recommend the Quesadilla. It's juicy and the seasoning is literally perfect. Finally, the manager, Teddy, was a wonderfully accommodating and funny guy who seemed to genuinely care about the customers in this restaurant. We had an awesome time. Probably great for big family dinners cause the portions are large. read more

Islands Restaurant - The margaritas - really good - Burgers Near Me - Burbank, California

Madison was great during happy hour! Came by before my flight out of Southern California to enjoy some cocktails and small bites and received great, attentive and genuine service from Madison! She always made sure we were ok and had full glasses of water. We ordered nachos and a couple of margaritas for a very low price tag! I'm glad I stopped by! read more

I worked at this Islands during the summer of 2004 while I was also interning at Fox Sports West in downtown LA. Usually I come away not liking most places that I work for and while I wouldn't say I loved this place, I certainly enjoyed it enough to still want to go back whenever I am in California and need a quick burger fix after my obligatory In-and-Out run. Very few burgers I've ever tasted can compare to the Hula burger. A delicious, yet simple combo of sauteed mushrooms, tomato, lettuce and mayo. Nothing crazy, just a solid mushroom burger. The main reason this place doesn't get more stars is that, beyond that burger, in my opinion, there's just not a lot of great food on the menu. The fish tacos are good but nothing special and in LA you can get the same or better at almost any other restaurant. Really, this is just a good place to go to if you need to kill some time before seeing a movie at the giant theater a few blocks away. Or, you're sick of Chilis... read more

It's expensive for what it is, but I went to this place all the time as a kid and I still do. The fries are great and they actually have decent food specials for lunch and happy hour, but it is just another Islands. read more

Islands Restaurant - Burgers Near Me - Burbank, California

With In-N-Out just down the street it's hard to justify going to Islands, however, I still find it to be a welcome variation when the double double starts to get repetitive. Best burger on the menu is definitely the Kilauea. Always cooked just right at medium. The latest time around my girl and I got the new Island nachos (I think they were called) and it was a huge helping that filled us up even before the burger and fries came out. We devoured the mound of nacho chips, melted cheese, sour cream, guacamole, jalapeños, salsa, and carnitas! So delicious and filling! The service was very friendly, quick, and pleasant. Refills came up fast and often (I drink A LOT)! Very pleased with our latest visit! No real complaints except there are so many other options around that would easily replace a visit to island's in downtown burbank. I was torn between a 3 and 4 star rating. It's A-OK and I am a bit of a fan, but more just A-OK I think... A solid 3.5 stars is my final verdict! read more

First off, staff very nice, friendly welcoming. No problems. For service 4/5. Food 1/5. Bland, boring...need to totally revamp menus. Kids mac and cheese looked like it was straight out of the packet. My son didn't like it. I got the Chinese salad or something....on a par with something premixed on supermarket shelf. My wife got a burger....not as good as Wendys. I just don't get the appeal of this chain. Somewhere to watch sports I'm guessing. read more

I have not been to an Islands in about 2 years, so it was a nice change in pace as far as getting something to eat, as we (My girlfriend and I) normally go to another eatery near by when ever we are around. The food was served pretty fast (even though I was giving my girlfriend a hard time about how it was taking too long, because I was pretty hungry). We both ordered the Rincon Burger, and shared the Cheddar Fries. The burgers were pretty good, but not that great on a scale of 1-10 though I do have to admit they were very filling. The Cheddar fries were pretty good, but once the layer of Cheese is done, the bottom fries were a bit soggy. they were pretty good with Ranch dressing, but I never got to finish them. I also, enjoyed a "Cool Breeze" smoothie with my meal which was very tasty. read more

Tiki land has some great wings here. Crispy and well tossed with sauce. The Mac and cheese taste and looks exactly like boxed Kraft Mac and cheese. For dessert do get heir delicious ice cream coffe Kona pie. It's swirled with fudge and almonds inside. Adorned with a cookie chocolate crust topped with whipped cream and a Maraschino cherry. Omg it's so good! Beware it can be easily shared. Service has been a hit or miss here when we have come. read more

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Yelp 100 Challenge 2018 (88/100) I love Islands. I've been going here for over 15 years and I don't think I've ever been disappointed. I've gotten their burgers, nachos, tacos, chicken tenders - all really good! I also loved their Kona Pie. Service isn't anything spectacular - I've had great times and just okay times, but nothing bad. It's not a 5-star restaurant, but it's honestly just an easy go-to place that is reliable with good food that can please a group. read more

I really enjoy going to Islands with my family. The food is great and the service is Amazing! Last time I went to Islands I lost my phone there. I called the next day to see if my phone was there and a man named Alex said that they found my phone. He told me that I can go in anytime and he will open the doors for me before business hours so I can get my phone. Alex was super carrying and kind person. He went above and beyond to help me get my phone even when they were closed. Islands Restaurant is lucky to have workers like Alex. Because of their great customer service we want to always go there. Thank you to all the restaurant workers for the great food and the great service. read more

Worst service ever. Great food, but we waited forever for our drinks (non alcoholic) and order to be taken. read more

My family and I love going here! Friendly staff, yummy food and chill environment. Their outdoor seating is perfect.

Reliable burgers and fries. Decent spot for a weekday lunch. The last two times I've been the servers have been ON IT with refilling my drink, and I've got a lot of respect for that because I'm a drinker, and my diet coke is perpetually empty. Parking in the ginormous next door structure is gloriously free. read more

A friend and I met in Burbank to go to the movies, but missed the start time. We decided to have a bite to eat and wandered into Island right at the end of happy hour. We sat at the bar and had a great time. We can so no to endless fries. Not me. We also had sliders that were great with the crispy onions. Quesadilla that was enjoyable. The bartender was friendly, attentive, and pretty much just awesome. Islands is a chain and the food is along the same lines as a chili's or applebee's. The service always makes the difference for me and our bartender made Island's a winner. read more

I have fond memories of coming to Island's in Burbank as a teenager after going to the AMC theaters next door, with my friends. We usually ordered their nachos, cheddar fries, and sometimes a burger, if we had enough money. Not much has changed since then. Still great food, especially their cheddar fries, which I think is one of the best around. Unfortunately, I cannot come here often as their food is ridiculously packed with calories, fat, and carbs. As far as their prices, I would say they are reasonable considering what you'll pay at other joints. Definitely worth a visit if you haven't already. Oh for try the cheddar fries. read more

Jessie was our waitress for lunch. I am very happy with the food but the service could have been WAY better. It almost seemed as if it was my fault she was working there. Would it kill you to smile every now and then? I always get the Chicken Club Wrap ---- delicious!! read more

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Consistent reliable, quick and easy. Nothing special but good for lunch. Burgers are awesome, fries are delish. I like their salads too. The jungle Cesar salad is good- I get easy dressing. Otherwise it is too much dressing. The passion fruit iced tea is my favorite. read more

I walked in with my family and it was crowded, but we managed to get seated right away. The waitress was friendly and we didn't wait to long for our food. I ordered a Maui burger. I would recommend this burger because they packed it with avocado which I love. We got two extra trays of endless fries. read more

Islands Restaurant - Chip with salsa - Burgers Near Me - Burbank, California

Just had the China coast salad.. Mm always refreshingly good.. Had a nice lunch with a pal. read more

Islands Restaurant - Watch a little surfin in the waiting area - Burgers Near Me - Burbank, California

I've been here a few of times and have had great service each time. They are really easy going about adjustments to dishes to make them vegetarian and will even adjust the price since you're not getting meat. Plus, who can say no to bottomless fries? Definitely not me. Yum! On my birthday they even surprised me with a lovely brownie sundae that was super good! My friends and I all shared it and it was delicious. The waitress just happened to overhear that it was my birthday so the sundae made it really awesome. read more

Awesome food! Great environment! Started my meal during Happy Hour with a nice Lagunitas IPA which was very refreshing AND cheap! I had the Hawaiin burger (cooked Medium) with cheddar cheese fries! Our server was the bartender Jessie and Todd and were amazing to us, very friendly! The manager Matt came by and had a conversation with us and definitely was very accommodating! Loved it! read more

I really liked this restaurant. The burgers are large and they fill your fries and sodas at no extra charge. The bad thing is that the waiters could give a better service, but nothing that really upsets me. read more

One of my favorite restaurants in the outer mall area. I always come whenever i'm craving a good burger and drinks, or when taking a date to dinner. Service is good for the most part, and the food is always cooked great. read more

The worst place ever. I found long hair in my food and the waiter was rude and never asked us if we need anything throughout the whole time. And when I called the waiter and kindly let him know about the hair, he acted indifferently and made it seem like I was lying. So sad that we still have this kind of customer service these days. Never will come back here again. read more

This last visit reminded me why I don't really come here as often as I did many years ago. When our burgers came out they weren't hot off the grill hot. It was probably sitting until an order came thru. As you put your finger on the meat, it was close room temp warm. read more

I've been coming to Islands since I was in high school 15 years ago and I still order the same thing each time: toucan chicken burger on wheat no mayo. That is how you know it is the ultimate awesome chicken burger with the perfect amount of teriyaki sauce toasted on the bun with a slice of pineapple. Oh, and don't forget to order the cheddar fries with ranch on the side. Try not to look at the calorie count coz they are scary looking....YIKES!!! read more

I have to give Islands 4 stars just for the fries. I like my fries crispy and somewhat chunky...but the most important part is the crispy part. The service here is pretty good. It's a casual environment with TVs all over the place. If the tv is not repetitively showing someone surfing, they show some sports on it.. There was a hockey game and a basketball game playing in the background. They are also good for their chocolate lava...from their website "Fudge brownie, topped with vanilla ice cream, chocolate syrup, whipped cream, roasted almonds & a cherry". Although, my chocolate lava didn't have a cherry, it was fine by me. The brownie was still warm, hence the melting vanilla ice cream in the picture I included. I knew I was going to eat the fries and chocolate lava so I figured I'd eat "healthier". I had the wiqui waqui bbq chicken salad, which according to their website included "Lettuce, tomatoes, cheddar & jack cheeses, red onion & jicama, tossed w/ranch dressing & topped w/grilled & chilled chicken breast, tortilla strips, bbq sauce & scallions". It was pretty good. It's comparable to the salad at CPK. I think I like the CPK one just a little better. I also had their strawberry lemonade which was pretty good. read more

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Came here for my birthday with 10 other friends and everyone ordered their food + a few appetizers to share. They took a little long to get our food but the lady was so nice about it so it was fine. Food was good, environment was good. Pretty long wait but it was a friday night and we had about 11 people so it's expected. Good experience overall. read more

My wife took me here once in Pasadena and I remember it was good. There's one near our place in Burbank so we've gone there a couple of times, until I got sick from their salty food. Man... if you love sodium, this is the spot, son. Their KILAUEA burger literally is like opening a jar of crushed black pepper and throwing it at a beef patty. Dude, I lover burgers, but this one tasted really good at first, but then it was like eating crushed black pepper alone. I tried it twice just to make sure it wasn't me; well, it is too much for me to handle, unless you love eating black pepper like that, weirdo. Their torilla soup is really good. That's your stepping stone so you can have an excuse to go there and have a few drinks :) As well as their Spinach & Artichoke Dip. I'm sure half the stuff is good, I just don't like 5000 calories in one trip and get a sodium high ;-) Enjoy! read more

My girlfriend and I have been eating here for several years. The food is usually pretty well presented and punctual. I have only been disappointed a few times with the service and or quality of the food. I would say that out of all the places we go in Burbank on a very regular basis Islands would be one of the best and is our most frequent stop. We know what we are getting and generally can sit down upon walk-in. There are a couple of lack-lust waitresses / waiters but overall the service is pretty good. They greet you well, have knowledge of the food and beverages, have good, relevant opinions, bring the food on time, are pretty attentive to needs like napkins and sauces and bring the check in a timely manner. The reason I didn't give them 5 stars is that every time we have come after 8PM we have gotten slow service and poor food. Either it comes out cold or the fries are 400% overcooked. I would not go in after 8PM ever again for that reason. read more

Great burgers and bottomless fries. The Burbank location has the most excellent service of all. When our fries were almost empty, another basket appeared; when our (ice tea and sodas) we almost empty, fresh ones appeared. We couldn't have asked for better service. We will be back. read more

This islands is just like every other islands on the planet, except you probably have to park on the third floor of the parking deck, so if you've got a bum knee...watch out. Service is always friendly and the surfing videos are interesting. read more

"my review is subjective" This is your typical sit down restaurant, franchises. Food is okay, nothing to get excited about. If you are in the mood to just well not care what you are eating this wouldn't be a bad place to go. read more

PUT DOWN the SALT SHAKER!!!! Wow! I ordered a Bowl which seemed healthy (Grilled Chicken, Snap Peas, Water Chestnuts, Bell Pepper, Onion and Pineapple over Brown Rice). I couldn't decide between Teriyaki or Hoisin so they suggested both on the side. GOOD idea. When it arrived I dipped my fork into each and YIKES! The salt level was through the roof! I almost didn't use either, but ended up with maybe three tablespoons of the Hoisin. Plenty! When I started eating it, I found the Grilled Chicken not only over-cooked and dry... but over-SALTED!!! Does anyone taste this stuff before it goes out! Seriously... try some other seasonings and get your Sodium under control! As for service... I do appreciate it, but reaching over me to serve others at the table (instead of going around the table) is more than unacceptable. And once we finished eating, clearing the table would have been very nice. And NO, they were not busy and had plenty of staff. read more

For some reason this place has the worst service. I dont even come here anymore because of how long it takes. The last time i was here Literally took, 30mins for her to bring my sauce i had asked for my food was cold Another 15 for a refill and we waited 20mins for her to come around so we could PAY I wish i knew her name, but she was just not a good waitress at all. Food was good though..but i wouldnt know because it got cold my friend loved her burger read more

Came to this place a week or so ago and wow this place is great customer service and a really clean one at that more open the most beautiful wood work. Have to try it pasta is great by the way. read more

Islands Restaurant - Burgers Near Me - Burbank, California

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First time ordering take out at this particular islands, and I wasn't happy with the food quality. The fries tasted really old and hard . The burger wasn't fresh either , my family was not happy at all. It was my daughters request as it's her favorite restaurant and she was not a happy camper. We asked for extra cheese in our soups and there was non to be found. The French fries were so hard it almost broke my tooth. Never ordering from here again. read more

If I could give 0 stars, I would. This place had HORRIBLE service in the beginning. My coworker and I came with about 15 of our seniors and the manager (Hispanic male) was like we can't seat any of you bc the party is too big??? Like excuse me? Then he took time and said ok after 20 minutes we will seat you. We're waiting and waiting - my co worker asked for some menu's so the seniors can pick out what they want and the manger responds with "menu's for what?" Like what do you think? He had a waiter in the front who was absolutely rude as well. A female with short boy cut hair. Any time I would ask her something she would give a smart remark and be like "ask my manager." We finally get seated and I tell the waiter if we can have separate checks cause everyone is paying on their own and again smart remark. So I ask the manager and he's rude and says they don't do that. Which I work in a restaurant as well and that was a lie. Luckily our personal waitress was the sweetest ever and made everything happen as smooth as possible. She made the experience turn around for us. And keep in mind the place was empty it's not like they were full of ppl. Horrible service!!!! But 10/10 waitress!!! read more

I loved the food and service at this location, the manager (Ashley) took a party of 40 and didn't. It hesitate on this situation, the waitress and the waiter were on point...EXCELLENT SERVICE read more