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    SecurCare Self Storage

    1.8 (58 reviews)

    Services - SecurCare Self Storage

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    The owners and managers of this Istorage facility are the most disgusting bottom of the barrel humans on planet earth. I RENTED A STORAGE UNIT FOR $225 a month for just short of TWO YEARS. Upon going to my storage unit a week before Christmas to finally move out. ALL OF MY BELONGINGS WERE COMPLETELY RANSACKED. It's 110% obvious to me it was an inside job being there was a lock on my unit put on by the storage unit manager because my bill was one day late. Upon removing his lock (they were not there to remove it because nobody actually works here due to them having enough money from robbing storage units) YOU ARE BETTER OFF BURNING YOUR ITEMS BEFORE MOVING A SINGLE ITEM INTO THIS THEFT RING OF A STORAGE FACILITY. 2 months later I HAVE STILL NOT RECIEVED MY INSURANCE PAYOUT OF A WHOPPING $2000 after losing over $20,000 worth. Evil disgusting scum. DO NOT MOVE ANYTHING INTO THIS PLACE UNLESS YOU WANT EVERYTHING STOLEN

    Broken into March 14, 2022. Where is the camera footage Marie?? Where is the 24 hour surveillance Rafael Martinez??
    Brent H.

    RASH of break-ins! Happening non-stop since at least 2018 if not longer. In 2021-2022. Break-ins are are increasing and happening WEEKLY according to the Riverside County Sheriffs. Avoid this place at all costs and if you're renting here get out while you can! My storage unit was broken into and emptied out completely unnoticed by their advertised "security". By the way, MARIE apparently spends her days reviewing security footage without end, good luck getting any help from her. This post will soon have a cookie-cutter response as follows: "Hello, we are sorry to hear that you have been struggling with theft while renting with us, we take the safety and security of all our customers very seriously. We have reached out to our senior management team to fully investigate the situation and come to a solution that will help prevent this from happening in the future. If there is more you would like to let us know, please reach out to us at feedback@istorage.com Sincerely, The iStorage Team" It's called extra surveillance! Hire a nightly patrol. Get a guard dog even.

    Canam being driven off when it was stolen

    Do yourself a favor and don't think about renting from this place. We've been here for maybe 4 months. Decided to store our toy hauler, canam and endless amount of personal items that we would use when we would go camping. They broke the latches in the back of the toy hauler and stole our canam (off roading vehicle). This was again completely unnoticed and the ONE security camera only captured ONE picture which is completely useless to us. When the theft happened it took them almost TWO days for them to reach us. Listen to the other reviews. They're not kidding about the theft. I wish I would have read reviews on this place before we decided to rent. Now it's too late and all of our stuff is gone. We will be taking further action. What's the point of keeping our trailer/toy hauler in storage if it's not safe to begin with.

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    5 months ago

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    Emily B.

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    3 months ago

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    5 months ago

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    3 years ago

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    5 years ago

    Don't go here unless you want catalytic converters stolen off your car, or desire your trailer to be stolen or your unit broken into.

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    4 years ago

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    3 years ago

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    5 years ago

    Catalytic converter thievery is still happening on a regular basis. Starting to wonder if they are in on it.

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    8 years ago

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    7 years ago

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    Tawney P.

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    7 years ago

    Don't park your RV here -- My catalytic converter was sawed off. $3k to replace.

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    6 years ago

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    4 years ago

    RATS EVERYWHERE. Thousands of dollars of damage, every single item in my unit was damaged and ruined. I'm seeking legal damages.

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    5 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    7 years ago

    Place sucks specially management they dont care about the safety of your stuff, car ,rv etc

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    9 years ago

    The prices here are ridiculously high - I got a unit at Devon Self Storage for half the price of this place.

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    10 years ago

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    Ask the Community - SecurCare Self Storage

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    Labrano's Family Moving & Storage

    Labrano's Family Moving & Storage

    (243 reviews)

    What a great company to handle your move!…read more Steve Labrano provided an estimate for our local move in Palm Springs. Steve is professional, prompt and puts you at ease with his knowledge of moving, and readily answered any questions, prior to the move. He even personally dropped off wardrobe and moving boxes the week before the move. Moving day, the crew showed up within the arrival window, and got right to work upon arrival. Our hats are off to Tony, Jaime, and Fernando. Great team and took great care when wrapping our furniture, and to care not to nick walls or the furniture. The guys kept us informed during the loading and unloading process. Tony made sure we walked through both residences together to make sure everything was done to our satisfaction. If you need great movers, go with this company. They are professional and a great value for the level of service provided. Keep up the great work!

    Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

    A P Labor Services - We Load & Unload Pods,Trucks, Storages, Etc..

    A P Labor Services

    (2 reviews)

    Cliff notes: John contacted us to help him do a job, flaked on the job, and screwed us out of…read more$103.25. I own a moving company in California, and John called us to unload a shipment for a customer of his in San Francisco. He found us on Hireahelper, a moving labor website. From the beginning, I was hesitant about working with John. Over the phone, John was condescending to the point of nearly being disrespectful. He requested that we provide an insurance certificate with the apartment complex listed as additional insured, which we did. He agreed he would reimburse us for the cost, $103.25. I sent him the certificate and the receipt. When we called to confirm on Friday, he said the move might not happen. The move was scheduled for the next day, Saturday. He said he would let us know by 10 am the next morning (two hours before the scheduled move time). Thanks for the notice?? I'm assuming if I hadn't called, our workers would have shown up to the job and he would have flaked. Needless to say, I wasn't happy. I told my workers to be on call. That morning, I called him over and over between 8 am and noon, the scheduled job time. Conveniently, he didn't answer, and completely fell through. No apologies, nothing. Today, I called his office to ask to be reimbursed for the insurance certificate. Interestingly, a guy who sounded just like him answered, but said that John was out of the office! He said to call in an hour. In an hour, he said wait ten minutes. I called ten minutes later and he still 'wasn't in'. I asked for John's cell and he put me on hold then hung up. Now he won't pick up. John, thats childish. Be a responsible business owner. I've tried to be polite. Don't hide your head in the sand. Pick up your phone. I know it was you talking. As a customer, this should give you several good reasons to avoid this mover like the plague. A) He could flake on you the day of the move, and leave you, without a truck, to move on your own. B) You know he doesn't treat his employees well. They will not be happy or motivated. C) He is unprofessional. When he breaks something, he probably won't reimburse you. If something goes 'missing' during the move, you'll end up talking to John's 'assistant' over the phone while he is indefinitely out of the office. D) There is no 'customer service department' or anyone to really go back to if anything goes wrong. You'll just end up posting an angry review like I'm doing. I hate doing this. If he had simply flaked, I would have just let this whole thing go. Screwing us out of $103.25 was a slap in the face though. Take responsibility for what you agreed to do! Don't screw yourself over. Get a real mover. By the way, if you don't believe me, check out our website. The name of our company is Students With Muscle.

    D&A National Transports, Ap Labor Services, John & Andrea... We would like our camera replaced! My…read morecamera was too important to just lay back and let you keep it without everyone knowing about it! it My camera went missing during our move from California and we would like it replaced ASAP. I tried working with John on a personal level, texting, emails and phone but he refused to pay, stringing it out long enough to get passed the 45 day PayPal policy for chargeback... sure his response is always the same, "what would you do", "PayPal says I'm not responsible" or "my insurance said I don't have to pay". Someone's going to pay for my misappropriated camera. BEWARE IF YOU GO WITH THESE GUYS! They fooled me into using them...

    SecurCare Self Storage - selfstorage - Updated September 2026

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