All recommendations for hotel Ithaca. The staff is very professional, especially Hector. The hotel room looks brand new and is impeccably clean, and they are available 24 hours a day. I will definitely visit them again on my next stay in Miami. Thank you. read more

Stayed here thru air bnb Our room was EXACTLY as pictured Perfect location Walkable to everything Great price too Host was extremely attentive & staff we encountered were too Fridge wasn't super cold but manageable with ice from the convenience store on the corner Would definitely stay here again A/C was on point! read more

Ithaca of South Beach Hotel - Entrance - Hotels Near Me - Miami Beach, Florida

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The pictures are a joke and the reviews that rave about this place are from years ago. This place is the worst I've ever stayed in. It's truly terrible. It looks like a hole in the wall motel when you arrive. There appears to be nobody on site, at least after hours. Once I finally found the hotel, there was no parking. I called and they answered after the 3-4 time, they texted me parking garages to park at as they have NO parking. The closest one they texted me was almost one mile away. I found one myself about two blocks away. Thankfully we could carry everything in one trip. When we get to the front door, it has a huge crack in it that appeared to be taped from the inside so it wouldn't crack all the way. The only elevator wasn't working and the stairs are steep and filthy. When we got to our room, the door was already open. (That's not creepy, at all.) Our room looked really nice upon first entry, especially compared to the exterior. The niceness changed quickly upon further entry/inspection. The rug had little white things all over it as well as hair... human hair, for sure. The white specs were all over everything in the room. The toilet was disgusting and the sink was filthy. When I called the hotel, they wouldn't talk to me over the phone, but they would text me. I texted them pictures of the room and the filth. They told me the dirt was minimal and that their housekeeper would be by in the morning. I told them we were leaving in the morning and requested a different room. They said they were booked up and could not accommodate me. I again requested a housekeeper, but they again said she would be by in the morning. They also said the housekeeper told them she "thoroughly cleaned and sanitized" the room. She most certainly did not clean our room. The nightstand is also filthy and covered in a sticky substance. I inspected my bed after seeing the other mess in the room and the bed appeared in good condition. (New sheets, new pillow cases, etc). I laid down for a minute and when I got back up, I noticed a ton of hair and dirt towards the end of the bed that wasn't there before. This was actually what my socks picked up on the floor and it was now all over the bed. I was told I could call Expedia (I used Hotels.com) and request a refund or cancellation, but that their housekeeper was not coming back tonight. There also sounds like a nonstop party going on just outside on the street. The music is super loud and it was difficult to sleep. And to top it all off, the TV did not work. I called Hotels.com and explained the problem to them. They then tried to call Ithaca Hotels and Ithaca wouldn't answer the phone for them either. Hotels.com told me they escalated the problem, but there wasn't anything they could do tonight. They asked me to call back in the morning so they could try and speak with Ithaca Hotels. The next morning I ran into another person staying at the hotel and asked them what they thought. They said nearly the same identical thing I did as far cleanliness and Ithaca only talking to them through text and telling them to contact their travel agent to request a refund. read more

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The property needs new furniture and someone live to speak to texting and emails were not good. They don't want any parties but you don't need music when the floor below you have the music and bass so loud from early in the morning to late night. Also charging people for towels and cleaning is not right you can't advertise as a hotel and charge for everything. Parking sucked we couldn't find the parking because is two random parking spots. The continental breakfast was the same every day ham and cheese croissant and coffee was not possible to take to go because the hotel is so cheap that they wouldn't pay for coffee cups to go. Bottom line I wouldn't never stay there again. read more

We had a wonderful stay at the Ithaca of South Beach. We arrived on an early flight well before check in time. We were able to complete all the paperwork when we arrived, and then leave our bags so we could go out an explore. When we came back to check in, we just picked up our keys and went to our room (#111). The room was large, with a king bed, nice bathroom and TV. There was a large wardrobe as well. While I would never decorate my house this modern, I do enjoy the style and it was fun to stay in a place so beautiful and out of my personal decorating comfort zone. I hear there is an evening reception, however we were out and about during it. We did go to breakfast though. It's not a huge buffet, but it is nice to be able to grab a quick breakfast before heading out for the day. There was coffee and OJ (possibly more like Sunny-D?), pastries, meat and cheese and a few other things. The lobby transforms and there are a few tables to enjoy your breakfast at. The Ithaca has a great location! It is in walking distance to everything in South Beach. We walked to the beach, to dinner, and basically explored all of South Beach on foot. I'd definitely recommend the Ithaca of South Beach and would return if I find myself back there! read more

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Concierges at the best hotels around the world have something to learn from Dion Moore at the Ithaca. He's thorough, has connections to the best restaurants, lounges, and clubs in the area, and goes above and beyond to make sure his guests have an amazing time. For the room size, location, decor, this is hands down the best value. I usually stay at the W but this cute boutique hotel is among my favorites in the area. read more

Ithaca of South Beach Hotel - One of the best hotel concierge managers I've met globally. Yay Dion! Thank you. - Hotels Near Me - Miami Beach, Florida

Impressed by this boutique hotel. They pay attention to detail and having a piece of luxury a few steps from the South Beach strip was fantastic. Walking distance to Sobe strip, beach, eats, and shopping. What more could we ask? Champagne welcome, daily wine & cheese, & continental breakfast. Lots of space to unwind with modern decor while watching your google tv. Loves it. We stayed here for a 1 night layover on a Sunday in June. read more

Nice little hotel close to the beach. The hotel only has 11 rooms what makes it very familiar. The people at the reception and as well al the other employees are verry friendly and ready to help you where they can. If you want to go to the beach the hotel provides you beach towels, sun umbrellas and beach chairs for usage. The breakfast is included and is very tasty. Throughout the day in the lounge you can grab an apple and some ice cold water. From 6pm to 7pm the hotel offers wine and cheese to their guests. A very nice gesture and a good opportunity to meet other hotel guests. These little attentions make this hotel to one of the most pleasant hotels I've stayed at! read more

Ithaca of South Beach Hotel - Cold water, red an white wine and some cheese and olives. I love it - Hotels Near Me - Miami Beach, Florida

I really want to give more stars to this hotel, because our stay was pretty wonderful, but unfortunately the staff was quite rude on one important issue to me. Being Vegetarian, I was a little shocked at the cow-skin rug on the floor when we walked into our room and simply asked if they could remove it for the remainder of our stay. A simple request, the staff could have easily rolled up the cowhide and tucked it away, ensuring that their guest was comfortable. Instead, the concierge called the hotel owner, who argued that the hide was fake (which I still do not believe - especially since every room has a different cowhide.) and that they would not move it. Regardless of it being real or fake, I would expect the hotel to recognize that a guest was upset by it and quickly move it away for the night. So, for that, I am taking away a star. Other than the big disappointment with the rug, our stay was quite enjoyable. This hotel is in a great location, only a block from the beach. The hotel also provides beach towels, a bag to carry your beach supplies as well as an umbrella and chairs on request. The hotel suites are very big with modern furniture and the room was extremely clean when we arrived. The staff was a little overwhelming at check in, showing us every detail of the room, but since they brought in Champagne to welcome us, we were able to drink away while he showed us how to use the T.V. remote. The bathroom shower had nice pressure and was nice and high, which is great for my husband who is 6'3". Waking up to a fresh breakfast is very nice as well. The hotel provided a simple breakfast which included coffee, juices, toast, muffins, bagels and an assortment of sandwich toppings to make a bagel sandwich. Each evening, the hotel also has wine and cheese tastings to enjoy, although we missed that while we were out exploring the city. The hotel was within walking distance to many eateries, as well as ocean drive. The hotel staff is quick to offer suggestions for dinner as well as local hang-outs to get away from the tourist crowd. Check out was a little earlier than I would like, when paying $260 a night, I would like to have a full 24 hours at the hotel. Check in was 3pm, check out 11am. I would prefer a 12pm or even 1pm check out option. read more

Ithaca of South Beach Hotel - Hotels Near Me - Miami Beach, Florida

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The only good thing about this place is the location. They charge for everything! $10 for a clean face cloth no matter how long you stay with them and body wash is also available for a fee lol. The rooms are ran down. Headboard was peeling all over, the rug was dirty, the toilet literally had no water in the toilet bowl and the iron was gross with no ironing board. No elevator so be prepared to carry your luggage up a flight of stairs. Pay a little extra and stay at a real hotel so you can be accommodated properly. Remember you get what you pay for so I guess I can't be too mad 4 nights for $500. read more

Ithaca of South Beach Hotel - Part of the headboard - Hotels Near Me - Miami Beach, Florida

I would love to give this more stars, but due to some standard expectations I can't. To start off I will say the staff are VERY VERY nice, very welcoming. We had a early flight the day we checked in and it was nice to see we were being taken care of. The hotel is totally contemporary chic, loved it! Unfortunately the bed sheets were dirty however we were so tired from the early flight so we just put a towel over it and had them change the sheets the next day. As for breakfast I learned very quickly next time to check to see if the hotels offer a "hot breakfast" or just a lame one. It consisted of pound cake, cranberry juice, coffee, water, slice bread and yogurt with no ice in the bucket to keep it cold and sliced cheese and deli meat which again had nothing keeping it cold. I wasn't trying to get sick on my vacation so held of on pretty much all of it. We stayed there for 6 nights, by the 4th day one of the guest which checked in that didn't know much about parenting would let their kid scream and run UP and DOWN the hall at 8am. I called into the front desk and explained to them and said it will be taken care of. (This hotel is not very big it's more a boutique type, so space is small, be considerate to other people trying to enjoy their vacation ;) ... Fast forward to the next day low and behold SAME THING when 8am rolls around again.... At this point we have one more night before our checkout date. We explained to the front desk about the situation that was not taken care of. So we decided to leave a day early. This is the best they could do..... Deduct $52 from what we paid since it was last minute. Well we weren't exactly planning to have a hotel take care of us that way either! They definitely could of accommodated us with a BIT more. It was inconvenient for us to leave too. Won't be back... read more

Ithaca of South Beach Hotel - Dirty bed sheet appears to be blood stains - Hotels Near Me - Miami Beach, Florida

Horrible service!!!!!!!!!!! I wouldn't let my pet rat stay here! Staff is rude, there are no amenities! It's literally just a bed and shower! The hotel is money hungry, If you are traveling to have a good time just don't stay here. You'd be better off sleeping on the beach! read more

i reserved this hotel for the 4th of july weekend prior to curfew, beaches being closed, and 8 pm end alcohol sale. there was a no cancellation and i figured go instead of loosing money. there is no hotel designated parking you have to pay per hour on the street or $20 per day at the parking lot across the street. the contactless checking was great! beautiful hotel and close to everything. the room was so much bigger than expected. i would have given 5 stars but i did t get to experience the amenities at the beach read more

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I stayed at Ithaca for a night while I was in Miami, it is a lovely place the location is amazing, walking distance from the beach and the plenty of restaurants around. Staff are friendly and helpful, but had kind of mixed feelings about this place, my room was next to the AC unit which was loud, I couldn't sleep the whole night from the sound. The other thing was the bathrobe it was unclean and kind of disgusting to keep it in the room. But otherwise it is a nice small boutique hotel. read more

Ithaca of South Beach Hotel - The bathrobe in the room - Hotels Near Me - Miami Beach, Florida

Very clean hotel in a great location. The wine and cheese hour was really great as well as the complimentary champagne at check in :) The rooms look just like the pictures and are sooo spacious! The breakfast however was lacking... Just a few bagels and pound cake. Most was gone and not replenished by the time we got there. The orange juice was Sunny D...gross. I would stay here again in South beach because of the location, price, cleanliness and size of rooms. read more

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All the airlines and cruises are flexible with their cancellation policy due to coronavirus except with this hotel. When you call them and ask, they just hang up! Be aware if you book this hotel! All they want is your money and do not care about your health! In the future, I know to never ever book with them and make sure any of my friends will book with them! I tried calling them and no one bothers to pick up the phone!! Unbelievable!!! Terrible, terrible place. read more

Disappointing. The kids running the place were very nice though. Room was nice but the building appears to be under renovation and workmen kept banging on my door. Was not restful - miserable. They were switching cable providers so TV didn't work. They had to get in the room for 20 minutes to work on it It was never quiet - stomping and banging around in the hallway - sucked A free glass of champagne was supposed to make up for my aggravation - it didn't $28 a night for parking Building is a dump - "hotel" is located above some cheesy tourist shop. Had to drag my suitcase up the stairs!! When I got into the tiny dark lounge area, the employees were sitting around watching soccer Didn't bother getting up to check out their idea of "breakfast" read more

Quiet, clean and easy check-in! I wasn't sure where to book until I took the leap of faith with this place. I was happy to see that my room was nicely organized and clean. No signs of bed bugs!! Minimal street noise!! But there was two things that bothered me. First, was the fact that there was only an elevator only for luggage purposes!! So I wouldn't recommend this place if somebody is in a wheel chair or disabled in any way. Secondly, was something that was more of a health concern for anybody staying at this place and eating something from what they got to offer!! I took a slice of bread toasted the slice and took it back to my room. When I was just about to put butter on the bread, I noticed green mold on the side!!!!! Crazy!! Obviously the bread was not stored in a controlled temperature room!!! This was the reason why I only rated this place 3 stars. Good place to stay but I would not eat anything from there!! Please be carful if you decide to eat something from Ithaca!! read more

Ithaca of South Beach Hotel - Hotels Near Me - Miami Beach, Florida

I greatly enjoyed staying at this intimate boutique hotel. Great location, just a block away from the beach and all the restaurants/entertainment. The rooms are the best part of this hotel: spacious, bright and beautifully decorated in Art Deco style! We have not had any problems with the service, but I could see why some people might get turned off by it (only one person checking in/answering questions, poor continental breakfast, slightly difficult to find/park your vehicle). Overall though I will still give it 5 stars!! I don't remember the rate we got, but I remember we were very pleased with the value! I would stay there again! read more

Ithaca of South Beach Hotel - Hotels Near Me - Miami Beach, Florida

Stayed here with my wife and her parents October 15 & 16 2013. I hate to be the one that bursts the bubble but this hotel isn't all it's cracked up to be. The location is great, yes, and the amenities in the room etc. are good; but the attitude of the staff leaves a LOT to be desired! On arrival we were given this convaluted speech from Dion (concierge) about how we would be treated like "extended family' etc. and all our needs would be met without question. Well, Mr. Dion and his colleague Agatha did not live up to expectations! Agatha was very rude to my wife when asked for a coffee that was more that tepid; and Dion was rude also regarding the same issue some time later. To cut a long saga short Dion never even looked our way when we checked out. There was a cool French dude there named Cyrise (I think) and he was in training, but was better than anyone else we met there! We also didnt need to know what college Dion graduated from (allegedly) or that he was working 26 days straight before we arrived! His method of "training" was rude and inept; and his description of the room was a little OTT for our liking. The room (avoid rm 101!) was next to "reception" (a tiny room with window), so consequently we heard every noise known to man all night long. When my wife called a few days later to speak with a manager/owner, she was given the run around by Dion, who refused to give her the managers or owners contact details!? Needless to say we won't be going back to this hotel anytime soon! We were offered a "free night" for our troubles; but do they really think we would stay there again?! I cannot recommend this hotel in good conscience. The rudeness of the staff (except the French guy!) outweighed every other good element to The Ithaca! This so-called "hidden gem" by so many other reviewers needs some serious polishing! read more

Exceeded our expectations! Reasons listed below: - Amazing location to the shore, with a convenient overnight parking structure across the street ($20/night) - Room was much bigger than expected. - Decor was very nice -- modern and chic. - Excellent service at reception, and cleaning service. - Nice free breakfast (bagels, coffee, cheese, meats, yogurt, etc). - Extras: chocolates and wine upon arrival. We were highly impressed with this hotel and its value, and would definitely come back in the future! read more

This more than met my expectations! From Super helpful Agatha at check-in, to knowledgable and friendly Dion, this was by far the BEST STAY we ever had. The place is super clean, chic and down right cozy. We will definitely only stay there when we visit Miami again. read more

Stayed here for a weekend and wow it was great. Great service, clean, and unique. And it's located in a very nice location. I recommend staying here. read more

I was disappointed when I visited this hotel. And now I'll tell you why. 1. When I booked this hotel, the Booking stated that the hotel provides breakfast. The next morning when we woke up and expected to see our breakfast, the manager told us that they did not provide breakfast. After sending them a screenshot of our reservation from the booking.com, he replied that he would solve this problem and contact me soon, two days passed and they did not even mention it. When I tried to contact them, they did not respond to the SMS or our calls (although the hotel at the reception states that they respond 24/7!) 2. Cable TV didn't work, when I asked how to turn it on, I got a response (text) ONLY the next day. 3. The owner or manager of the hotel wanted to change all the locks in the hotel rooms, even when we were in the room with the family, the foremen said that they should change it now because they were told to do so and they did not care that the family room I did not expect to see them there ... 4. The hotel is located on the second floor of the building and on the ground floor - pizzeria. The fire alarm turned on at night and since there was no staff at the hotel, it sounded for about 15 minutes until firefighters arrived. When we trying to contact the management by phone (the same phone which is 24/7) no one answered, it is not surprising! Firefighters turned off the Serena and said that it happens often because the pizzeria is on the ground floor and there is always something like this because of the temperature. Be ready for this! 5. The area where the hotel located - seem pretty dangerous and not safe at all This is our subjective opinion! The hotel still has not returned our money for the last night that we did not stay there because the owners do not care about guests... read more

Hotel Ithaca dropped the ball in a major way for our stay. My wife and I booked a night's stay at the hotel February 1st, 2018 in preparation for a cruise to the Caribbean. She just finished a significant medical treatment in Boston and the hotel looked like the ideal place to stay, well-reviewed, comfortable, and convenient to the port of Miami. We were arriving late, about 11:30, but made sure that information was part of the booking details. The night of our stay, at 11PM, we called and confirmed that our late check-in would be alright. A staff member at the front desk confirmed that it would - we would arrive no later than forty-five minutes after the confirming call. We were given instructions to call a number on the door, and the late-night manager would assist us with our check in. We arrived at the hotel, which is situated on Collins avenue, and called the number written on a scrap of paper on the door. No answer. The hotel does not have a lobby, so we were waiting on the street. There were no nearby businesses or coffee shops open at that time, so we were stranded. About ten minutes later, after a couple calls to the number on the paper, we received a call back. The caller was a former hotel employee, who gave us the door code, and told us to expect a call in ten minutes. We made our way up the staircase carrying our luggage and sat in the dining area. Some guests down the hall were having a party in their room. About a half an hour later, another stranded family came up the staircase. They had a similar experience - they were told to call the number on the door. There were four emergency numbers listed, which after another half-hour, we decided to call. It is now 1AM. All four numbers went to voicemail. At 1:30AM, we received a call from another person with the hotel. He promised to let us in in ten minutes. At 2:15AM, family members who live in Miami rescued us from this situation and brought us to their home. The other family (who we later saw on our cruise) was finally let into their room at around 3AM Of course, this is unacceptable. I was offered a refund and gladly accepted. However, the refund never came. My e-mail requesting information on the refund was never answered, and I am still down a couple hundred dollars from this debacle. At this point, all I wanted was a refund and to be done with it. If that happened, I probably wouldn't have even left this review. Now that I know that the property has been altogether unresponsive, I will likely be reaching out to my credit card company for a chargeback. Honestly, this is the single worst hotel experience I've had, and the fact that the property has avoided follow-up after a refund was promised is shameful. read more

Where do I start? I'll begin with the only positive part of our experience here and that was the cleanliness and space of the room itself. Te rest of the experience was terrible. The property refused to let us in 30 minutes early even though our room was ready so we sat on the beach with our luggage. Contacting the office is nearly impossible and there is no front desk to walk in and speak to anyone. Our first night stay we were woken up at 3:30AM to loud screaming and pounding on the wall from the couple next door who were nearly trying to kill each other. After trying to ignore it for 30 minutes and go back to sleep I finally called the contact number to send security up. To no surprise there was no security or anyone on site who could even handle the situation. The lady I spoke to offered to send MAINTENANCE up to try and address the problem. I said okay send them up as someone was better than nothing. After getting nowhere for 10minutes and continued screaming and glass shattering next door; I called back and informed the property operator that I would be calling the police if it was not handled, as the fighting was getting worse. After over an hour the fighting eventually stopped for just long enough for us to fall back asleep. The second night our flight got delayed and when we tried to extend our stay it was denied, only to have us check out and check back into the same uncleaned room again at 4:30PM. Again we were left outside with our luggage until we were sent the pin code to get back into the building read more

Ithaca of South Beach is a hidden gem just one block away from Ocean Drive and the beautiful Miami beach. While this hotel could be described as small and boutique, it more than makes up for it with the absolutely gorgeous (and spacious) rooms furnished with chandeliers and google TVs. The service was outstanding and personal. Derrick and Dion both went out of their way to make me feel comfortable and welcome. This included a glass of champagne at check in and a complimentary delicious spread for breakfast. I know I'll be staying here again when I visit South Beach again! read more

For anyone staying in South Beach, I would definitely recommend this hotel. The room was very chic and cozy, but still bigger and more open than a standard hotel room with two queens. We were located just a block away from the beach. The staff was also great. Our check-in was not until 3pm, but Luiz helped us get settled in early by holding our luggage and prepping our room by 1:30pm. Luiz and Dion also recommended a couple places for food and nightlife. Considering location and quality, this is a bargain, especially in a high-priced area like South Beach. read more

This eleven room hotel was amazing to stay in. The surroundings were beautiful and well cared for. The staff was super friendly and helpful. The hotel is located on the upstairs of one of the buildings in the shopping district, so it's best to use valet parking through the hotel (but there is TONS of eating and shopping within walking distance of your door). I highly recommend staying here when a trip to South Beach is in your future. read more

Great staff! Great room, Lee is the man! Beautiful stay! Nothing but good things too say

Staff very friendly, valet parking worth it since parking is a pain. Free wine and cheese at night and breakfast in the morning, great location and a wonderful quaint location in the art district read more

Staying at Ithaca was one of the best hotel experiences I have ever had! First of all---the service was above and beyond amazing! We got there early from a cruise, but the lovely front desk girl offered to hold our bags for us while we explored and gave us a place to change and freshen up. The best recommendation she gave---was the yummy Cuban restaurant down the street and COLADAS! thank you!! :) The hotel provides all the beach gear you need which is perfect--the walk to the beach is about one minute from the hotel. The gentleman who took care of us during the afternoon/evening was great too--very friendly and took great care of us. The hotel itself is perfectly clean and I love the decor/theme---gorgeous property! The rooms are HUGE, comfy beds, trendy decor. Some people complain about the lack of huge lobby and entrance---but honestly this is what I prefer. The building is well marked on the outside, but it is just a door not an over the top unnecessary entrance. I almost don't want to tell anyone about this place because once everyone knows it will be impossible to get a reservation here :) Can't wait to come back!!! Wish I could have stayed longer! read more