Last night at 7:45 pm I called Brian F. for help moving some items out of a storage unit…read more I had previously arranged this with ReSupply -Habitat for Humanity's service for items they cannot use in their ReStores. They confirmed the night before, that morning, at 2 pm, at 3 pm, at 3:30 pm and at 3:48 pm they said they weren't coming. This was already after canceling the first day and moving the pick-up out 3 days. Needless to say I was in a sweat. The unit had to be empty the day ReSupply bagged on me. I got a 1 day extension from the storage facility to avoid paying for another full month. So - back to Brian at Suburban Solutions. He answered his personal phone at 7:45pm and was personable and promised they would help. Today (31 Aug 2023) at 1:30 pm, he and 3 fellows showed up as promised at the storage facility and took away some heavy furniture and drove it off to be donated. Above and beyond what I wished for... I am very happy. A+ Brian!

AVOID! DRIVER FELL ASLEEP AT THE WHEEL, $48K OF PROPERTY DAMAGED, REPEATEDLY LIED TO BY OWNER…read more This was our 3rd move with Suburban Solutions. I now wish that number was 0. Here's why: - They got into a major accident destroying much of our stuff - They lied about it straight to our faces in an attempt to cover it up - They told us they would cover the repair costs but then backed out for most costs Suburban Solutions is the worst and most dishonest company I've ever done business with. See excruciating details and cringe-worthy photos below, then decide whether this is the company you want to entrust with the contents of your home. First, the Suburban Solutions driver got into a major accident causing major damage. Brian, the OWNER of Suburban Solutions, called to say the damage was limited to front corner of the truck, and that he would take care of repairing the broken furniture. He said the driver was run off the road by another vehicle. Then he provided misinformation about the date and location making it harder to track down the police report (which told the truth of what actually happened - yeah, keep reading!). When our property arrived, the damage was much more severe. Several furniture pieces were broken beyond repair and almost all were battered. Most of our smaller items had been repacked into new boxes - along with dirt and weeds from the side of the road. Once he realized the extent of the damage, Brian reneged, saying he would only cover repairs for some (cheaper) items. He found vendors he said were rated 4.9, but they were 4.1. One vendor we called said they FIRED HIM as a client because they refused to do business the way he was trying to get them to. He told us the items would be fully repaired, but behind our back he told those vendors to only fix things minimally and ignore any dents, scratches, etc. We were without a sofa for weeks while he said repairs were in progress. We later learned he had refused to authorize the repairs so instead the sofa just sat there untouched. Our items were in pristine condition at the time of the move and Brian personally commented on how beautifully maintained everything was during the walkthrough. Thankfully, our renter's insurance applied, but when our claims adjustor spoke to him, he lied yet again, telling them that the pieces were in bad shape initially, hoping to deflect responsibility. Hold on, it gets better! A week after the move, the driver texted us to inform us that Brian had actually been LYING the whole time and had required him to play along! The driver had fallen asleep at the wheel while going 70mph. The truck overturned and the top of the truck broke off completely. Our stuff was smashed and dumped all over the side of the road. We were finally able to obtain the police report which confirmed the driver's version of the facts. This happened in the middle of the afternoon on day 2 of the journey after the driver picked up his cousin using the moving truck on day 1. Why was his cousin with him at all? And what were they doing the night before that caused him to doze off at 4pm? Regardless, according to the driver, he had called Brian an hour before the accident to tell him he was falling asleep, but Brian told him to keep going anyway. Brian has since fired the driver and reported to FMCSA that the driver has a "medical condition" that should prohibit him driving in the future. This was never disclosed to us, and if Brian knew about it, then why was he on the road in the first place? Or was this just another tactic for him to deflect blame away from himself? Look, accidents happen 1 in 10,000 times and we drew the short straw. It sucks. It's a low risk for you. But the outrageous lies that followed (and perhaps even led to the accident) were intentional, unprofessional, and fraudulent. Suburban Solutions lied then doubled down to save face after throwing our stuff - and our lives - into complete chaos for the next 6 weeks. They treated their previously loyal customers like total chumps. Hopefully this review and our formal complaint to BBB proves how badly their attempted cover-up backfired. In case Brian tries to reply to this and explain things off with more lies or sugarcoating, I've included photos of the state of our items, written exchanges with him (contact info redacted, of course), text exchanges with the driver (same), and the police report itself. Take a look for yourself. Then ask yourself: Are you willing to risk that this same thing happens to you? Are you willing to do business with a company whose owner will lie directly to your face after wrecking your life? You and your belongings deserve better. And Suburban Solutions deserves to be out of business.

I recently had my car repaired at Wheaton Body Shop because of an 18-wheel truck hitting my parked…read morecar. Praise God, I wasn't in it. I felt so "green" around the gills, so to speak, when I walked it. But I can say with 100% certainty, I sensed and felt that I was one of the most important customers they had. From the time I walked in the door, providing me with the service I needed to get my car back up and running was at the forefront of their minds, as was alleviating any doubts and fears about what I needed to do next, insurance-wise. In addition, they provided me with their sound counsel once the inspection was complete. The staff was professional, friendly, and took the time to explain every step of the process. When I went to pick up my vehicle, I was amazed at how great it looked. The quality of their work truly exceeded my expectations. I highly recommend this shop to anyone needing auto body repairs. My hat goes off to Peter, Jennifer, Chuck, and the mechanics who worked their magic.

The service was great. The quality of the work was like…read morenew. The staff was professional and cared about their work.

In and out with cash in hand. Fair prices Containers brought to truck for easy unload.read more

Super easy to find and to use: drive in-drive out. Staff is uniformly friendly and helpful…read more Prices paid in cash seem fair. Definitely recommend.

Shafic and his employee were amazing! They were on time, quick and friendly. It was a pleasure…read moreworking with them.

I highly recommend Junk Junkers for hauling away any junk you need hauled off. I had been helping…read moremy mom clean out her basement and garage for four days and we accumulated a lot of junk that needed to go to the dump. It would have been a nightmare to have to haul all that stuff away ourselves in a truck. I called Junk Junkers and they were very friendly and informative. Their pricing was less than a couple other companies I considered, and their flat rate pricing was great. They came out the same day that I called - showed up in less than 90 minutes. They were very courteous and friendly and did a great job. We would definiately use them again.

These guys were super helpful and super easy to deal with. I had a car die. They committed to…read morepicking it up and met the schedule. I was out of town and they worked with my schedule. When I had to turn in the plates, he gave me a pro tip - use the tag and title place next to the MVA. $7 more but no wait / no appointments.

Excellent experience with Tim & Mike .. Doing business more than 8 years , very satisfied with…read morethem. We get a lot of parts from these guys, always well priced, fast, and professional.Highly Recommend

Have brought multiple cars here, and refer my friends. Always do a good job, in a timely manner.read more

I love this place I went for my Last car a year ago and most recently my new car a few days ago…read more The gentleman who did my car was amazing... Thank you

I came here for the first time today and I was stunned at the high-level of customer service. I was…read moregreeted pleasantly and they processed my recycling quickly and I was in and out in five minutes with my cash. Everybody here is friendly and their facility is very easy to use.

In the past I gave this place a good rating. Now after experiencing some negative experiences, this…read morebusiness is gender and ethnic challenged, I've had two or three bad experiences there over the last couple months been called out my name and low balled on prices. I didn't used to feel like a second class citizen when going there. Establishment please try to treat every one with respect regardless of there gender or color.

Fast, Easy and Hassle Free. Strictly about business. They'll pick up your vehicles, just show your…read moreTitles, receive payment and they'll be on their way. I love it

Hubby's vat died. We called Mr Junk Cars. They came out with cash in about 20 minutes. Top notch…read morefast svc. I highly recommend them. Wish more businesses were this responsive.