I was at Lunch with friends on Wednesday 8/5 and was greeted when I walked in by Aaron Hellwig, your manager. Nice guy and very friendly. While having lunch I noticed he mingling with each table. Then brought meals to the table, helping the waiters and taking away the dirty dishes. Filled water glasses and then circle around asking how the food was. I was very impressed by his positive actions. I'd like to compliment him as going above and beyond in his service skills. Be proud to have him at your restaurant as a manager and taking pride in your restaurant. It's hard to find a person of his caliber and needs he needs a pat on the back. read more

My brother goes here pretty regularly because he says the food is good and it's a good value for steakhouses. He recommended that I get the burger and says that it is one of the best in the city. It was huge and it was delicious and sloppy with all the fixings. And I really enjoyed the shoestring fries, which were crispy but not hard inside. Also upon my brother's recommendation, I got a side of ranch dressing to dip them in and alternated that with ketchup. Very nice. We also got a side of grilled asparagus to share. My brother is a chef and our family bonds over food so he knew exactly what to do for a special enhancement: He squeezed fresh lemon and added salt and pepper,.a simple measure for exquisite flavor. We ate at the bar and the bartender was attentive and helpful. We went at an odd time of day, so it was very quiet and empty, which I think was our preference at this particular time. it was dimly lit inside and quiet. Just what we needed on what was a sad day for us. read more

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Growing up, J. Alexander's has always been one of my favorite restaurants, specifically the location in Delaware. So when a location opened closer to home, it honestly felt like a dream come true. Unfortunately, this location failed miserably, and I left extremely disappointed. We arrived at 7:00 p.m. for our 7:15 reservation and were immediately met with a very dismissive attitude. Despite there being plenty of empty tables, we were told rather rudely, "We'll seat you at 7:15." At that point, I already found myself thinking that I probably should have just driven the extra 20 minutes to the Delaware location. Unfortunately, the experience only got worse once our food arrived. My salmon and burgers were extremely overcooked, the potatoes were excessively salty, and the pasta soup was not edible, and honestly, it wasn't even soup. It had more of a chicken-and-dumplings consistency. The club sandwich was also hard, as though it had been sitting for some time. What was most disappointing was the lack of any meaningful attempt to remedy the situation. There was no replacement, no refund, and no real effort to make the experience right. I ultimately paid the bill and left. This was supposed to be a birthday dinner for my kids, which made the experience even more disappointing. Food of this quality should never leave the kitchen, and as a server, you should never want a guest to walk away feeling this dissatisfied. I have been a longtime fan of J. Alexander's, which is why this experience was particularly disappointing. Unfortunately, after this visit, I will not be returning to this location. What should have been a special birthday dinner turned into an absolutely awful experience. read more

Stopped in with a group for a business meeting. I got the martini with the really nice side car for $17. Tasty and almost two drinks which was nice. I also got the NY strip steak with mac and cheese. The steak was ok, certainly a large portion but not super tender. Nice touch with the butter on top. The mac and cheese was outstanding. I liked that more than my steak which is a rarity. read more

J. Alexander's - NY NEW YORK STRIP - New American Near Me - Columbus, Ohio

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My wife and I went to eat dinner with a reservation. Our server was Elizabeth and she was great. It started a lil choppie since another server started us off. Then Elizabeth had to catchup with our order. The food was well prepared and had good favor. There was a mix of clothing styles. The lighting was good dark enough to be close to your dinning party yet light enough to see what you were eating. We will go back to this restaurant. It is better than the one in our hometown. read more

My usual place for my birthday dinner! 4 pm reservation (the best time by the way) Brandon was our server....absolutely spot on, polite, accurate and pleasant. Beautiful atmosphere, warm and inviting. My line is "service is given, hospitality is felt". We felt it! Didn't take pictures, too hungry! The Filet was amazing and tender ( maybe a bit past MR, but was juicy, flavorful and tender). Loaded baker was also crazy good, piping hot, well appointed. Veggie burger is a hidden gem for vegans in the area (made in house) subbed cold orzo side for the fries. Got a free slice of carrot cake for my birthday..too full to review! Go! Location in Worthington as well I recommend Easton, request Brandon! read more

I had the absolute best dinner and drinks here. Their nachos are seasoned very well and the dips are amazing. If you go there you should definitely try their grilled chicken breast. It comes with mashed potatoes which are also very good. Their veggie burgers are not just some skimpy things you find in other restaurants. The burger is thick and juicy with lots of flavor. Also they have some really good rotisserie chicken that is juicy, flavorful, and an amazingly crispy skin. Their drinks and mocktails are amazing too. I hope you consider coming to this restaurant. Our server Luke was very nice and helpful. Overall it was a great experience. Ambience however was a little outdated. read more

My family and I visited the Easton location to celebrate my mother's 65th birthday. Unfortunately, the service was extremely slow. We brought in cupcakes and had to ask the waiter four different times to bring them out. We finally received them about 30 minutes after we had already paid our bill. Then, I ordered two Cajun trout meals to go. I didn't check the bag because my father picked up the meals and everything appeared to be correct. To my surprise, once I arrived home, I realized I did not receive the Cajun rice that comes with the meal. Instead, I received couscous. At no point was it mentioned that the side had been substituted. The service overall was not good, but that was truly the icing on the cake. You should at least receive what you paid for and what was advertised with the meal. To make matters worse, I called to speak with a manager and was left on hold for 10 minutes with no one ever returning to the phone. I called back again, and no one answered. Overall, it was a terrible experience. read more

J. Alexander's - Meal was intended to come with Cajun rice. We didn't receive that nor were we made aware of it. - New American Near Me - Columbus, Ohio

Once again, the pork tenderloin dish was not hot enough. I asked the wait staff to be sure it was hot enough as last time I ordered it, it wasn't. They offered to bring me something else, which was nice, but I said I'd take it home to warm it up. read more

I always order the Pecan crusted trout. It's delicious. I stopped at the restaurant on Stelzer Road on my way home. The bartender took my order and handed me the check. I always leave a gratuity when I get takeout. But - Am I expected to pay a 6% "packing" charge as well as leave a gratuity for the bartender/server? I complained and received the COVID story. COVID is five years past! 3% - maybe/okay but 6% plus a gratuity is outrageous. read more

My long time friend , who I had not seen in almost 2 years met me for lunch at the Easton location (My favorite location because of the many windows.). I splurged and ordered the filet with bernaise sauce and stuffed baked potato. The filet was cooked perfectly and was outstanding! My friend ordered the club sandwich with the shoestring French fries.The portions were huge! She really enjoyed it. And the carrot cake that was warm with a melted cream cheese frosting was, as they use to say "Was to die for." We had an awesome, personable and very attentive server. Her name was Laura N. Server #736890. She definitely made the lunch experience even better. Way to go Laura! We definitely will be back for more great food. Also check out their French Dip sandwich made with Prime Rib! My favorite! read more

Went there for our 48th wedding anniversary. We were greeted with big smiles and a congratulatory card signed by staff. My wife and I both had the filet Mignon. My wife loves this place for special occasions. She likes the charbroiled steak flavor. We were both very disappointed in our steak (fatty). Her smashed potatoes were not cold but not as hot as she would have liked. We have never been this disappointed in J Alexander's. I'm not sure if they offer a dessert anymore, we were asked several times about ordering and even taking it to go. It was like they were having a dessert contest amongst the employees, which is ok but 3 or 4 requests are a bit much. I'm sure we will be going back for another try but it will be a little while. I do want to acknowledge the Mgr came over and apologized for our disappointment. In closing we love the ambiance in there but a little more light near your table will be very helpful. I have trouble reading menus ( flash light on phone) read more

On March 5, 2026 I was dining at J Alexander's and took a bite of a devil egg and broke a tooth a metal piece in the devil egg. It was my daughter's birthday and all they done was take off the devil eggs they were very rude like I put the metal piece in the food. I am a 65 year old black female with health problems had to have my tooth repaired and the most they offered me was $750 they tried to scare me to take it further. The fact is I wouldn't have went as far as I did if I had been treated like a customer that ordered food anyway and tried to eat but couldn't and they never accommodated the meals. Will never eat there again read more

J. Alexander's - This is the metal piece found in my devil egg at J Alexander's Easton location - New American Near Me - Columbus, Ohio

Simply stated this place has delicious food. I enjoyed my meal. Waiter was nice and attentive. PROBLEM: Mouse running around the table across from us. NOT OK. I reported to manager Jordan and she did nothing but say it's getting cold outside so they are trying to come in. Not trying they are. And after spending $100 on a lunch for two this is completely unacceptable at a restaurant of this caliber. I reported to headquarters and they did nothing also. Not even a response. Not that they will look into it. Nothing. Manager does nothing. I have never in all my years ever seen a mouse eating food under a table in a restaurant. I thought it was clean but obviously if mice are out and about in the middle of the day they have a serious issue. If I felt heard or had gotten proper response or action I wouldn't even post this. But it's as though nothing is being done. It's not ok. So hopefully this will bring awareness to the right people at the restaurant to get it clean and get the rodents out! read more

J. Alexander's - Mouse under table at J Alexander's Easton Location - New American Near Me - Columbus, Ohio

Super bad experience. Top to bottom. Had food before we got drinks. Manager just said yeah you just have to talk about it a bunch and then they will come. Then did noting to make it right. Most over priced crap dinning experience. Sad read more

The surprise was on us: Unaware of seating policy ; disabled family member in wheelchair On Sunday. July 06th. Arrived with my friend who we surprise with birthday luncheon. Was Informed they can only accommodate six in our party at table.We had her two grandchildren's . For total of 9, place was not crowded as we were outside.Was empty inside. As well .Ashley your representative.,her dismissive nasty behavior told us that their policy period . Told us point blank we could leave. I understand about policy and procedure being retired from State Government ,dealing with public . Ashely was rude ,unprofessional. her delivery to represent your business brand . Tells me you don't value your long term customers relationships. We went across street . BJS Brewer. Was accommodating to our party of 9. I've supported J.Alexander by visiting once week. Hence won't support your establishment again. read more

It is APPPALLING how bad the service is here. It is no longer upscale. Ordinary at best. They refused a lunch reservation for 10. 10 wealthy, high spending people who typically in the past liked this restaurant. No longer. That's 10 people plus their circle of influence that will never go to J Alexander's again. read more

I wish I could give them a 0. It is my birthday and my family suprised me at J. Alexanders. To our suprise they dont take parties of more than 6. The manager Ashley was very rude and very dissmissve of us her delivery to us was very nasty. We had 9 people in our party 2 that were children. She told us our party of 9 could not dine there. Even though the restaurant was empty. So we went across the parking lot to BJs where they were very accommodating and pleasant. My birthday wasn't ruined after all BJs saved the day. I will never ever be back to J. Alexanders. read more

Have been to this establishment before, but at a different location. You absolutely cannot go wrong with the chicken strips. This portion size is huge! Great flavor, crisp tenders juicy chicken. The Mac n cheese was awesome! Overall nice interior, great service. We had a bit of a wait, but it was to be expected for a Saturday evening in Easton. read more

J. Alexander's - Chicken strips - New American Near Me - Columbus, Ohio

My husband and I met his brother and sister-in-law from the Washington DC area at your Columbus/Easton location. From the moment we walked in the door we were treated in a very friendly and professional manner. Our server was able to answer all questions about the menu offerings and our orders were up in no time at all. We ordered a dinner salad, two orders of the filet mignon kabobs and I had the prime rib (some of the best I have ever eaten!). Everybody loved their entrees and the four of us had a truly outstanding key lime pie for dessert. All of us had a great time and enjoyed an outstanding dinner. We'll be back and will recommend this restaurant to friends. Thanks! read more

We just had THE BEST experience at J. Alexander's at Easton!! Laura was our server. She was kind, friendly, engaged in conversation and made our whole experience a true pleasure. We came in for a couple of cocktails and an appetizer, but that made no difference to Laura, she treated us as though we ordered filets and the most expensive wine. We truly appreciate you, Laura!! Thank you for a wonderful experience!! read more

Visited on a week night, so a reservation wasn't necessary as we were seated right away in a booth. There was plenty of parking too. Our waiter was great, very attentive. There's a large circular bar with some tvs that weren't too loud. There's booth was clean and there was a little lamp that didn't throw off much light. The food didn't take too long and there was a lot of it. I prefer to see images of the dishes and would've appreciated that in the menu. Everything was cooked appropriately but the Mac and cheese tasted off. Prices were high too. Would probably go again. read more

This was probably the rudest I have been treated at any eatery in a very long time. The restaurant itself is typical nicer dining and appeared clean, but I don't know how you can stomach eating here with the level of outright rudeness. Good news is there are plenty of options at Easton and is probably why they were maybe 10% full at 12:30 on a Saturday. This review in no way reflects the other location in Worthington as the interaction with staff and customer service is always top drawer. My understanding it is different ownership and it is blatantly obvious. read more

They are overly selective on who they allow in! We had a party of 8 and were willing to split up. They refused to work with us. I believe it was because we were not dressed up and had kids! read more

We ordered a chicken pasta soup & it was salty. Almost tasted like it was 1-2 days old. Ordered Maui steaks, filet mignon, & a burger, all cooked medium...all were overcooked. Ordered steak egg rolls, but they never were served. Salad was good! Deviled eggs were bland. We've eaten a this establishment on numerous occasions, but never experienced this kind of thing. Spoke with a manager that couldn't care less! She should've refunded us for the food we didn't eat, but she didn't! Horrible experience! Won't ever return! read more

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YUM I had a wonderful dinner at J Alexander's! We started out with a cocktail and wine, and the chili con queso with chips. The queso was truly AMAZING like some of the best I've ever had. The chips were so fresh, and the queso full of flavor. I will get this appetizer every single time I go back. The service was a 12/10. Our server was so friendly and attentive, and took amazing care of us. For entrees we did prime rib and mashed potato's, crab cakes and fries, and mac and cheese. I would order all of these entrees again as well. The atmosphere was relaxing and made for a perfect date night. read more

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Had a really nice dinner here. Place was buzzing for a Sunday night but we were seated immediately. Really liked the inside of the restaurant, very spacious. Had the fried chicken with mashed potatoes and orzo. Strongly recommend that dish. Rachel our server was extremely attentive to us as well. Very nice experience here. Only thing I would say is that it seemed a little pricey, but it's also a steakhouse. read more

J. Alexander's - Fried chicken, mashed potatoes, and orzo - New American Near Me - Columbus, Ohio

Multiple times per year for the last few years our event staff looks forward to coming in and enjoying a well deserved meal / drinks. Each year our party of 10+ people have had no problem. This year our party of 6 with a last minute addition making it 7, was told no we can't sit 7. 12:45p non rush, slow time with many empty tables. Our 7th guest was told to sit away from us at the bar. Out of the 6 outside tables, only ours and one other was occupied. He was told he can't even sit at a table next to us on his own bill. Make this make sense. I don't care if your food is great and the beer is cold.. this is ridiculous. A party of 7... is not an inconvenience to you. For someone who also works in your industry, I was appalled at how our friend was treated. Do better. read more

Very nice atmosphere! Comfortable tables and booth choices. Service is mostly good, and the hostess does seat you on time. The food is good depending on what you order of course. The Chef specials are not known until the day it will be serve so cannot book in advance. Need healthy side salad to accompany entrees. Chef specials are usually good and always has delicious unique side dishes. Wine prices are a little high. And forget the crab cakes, good, but way overpriced. read more

The service was impeccable like always. The food was amazing this is my go to restaurant when I want to treat myself to a good meal. The waiter was great kept our glasses filled with water, and checking on us to make sure everything was to our liking. The food portions are a nice size and worth every penny. If you are looking for a nice date night or just a nice place to have a nice meal with your family this place got you covered. read more

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J. Alexander's is always my go to when I am in the mood for the queso cheese & chips. The waitress was very helpful, kind, and eager to assist us. She received a lot of help with food runners who were willing to assist our waitress when needed. When I visit I usually choose between the chicken with mashed potatoes and side salad or the Alex Salad with grilled chicken. This Sunday I chose the Alex Salad with grilled chicken and I requested for the chicken not to be cut. To my surprise when I received my Alex salad it was smaller than the side salad my fiancé received. We did ask the food runner if there was a mixup in the salads. We received an unexplainable explanation regarding the size difference. So my fiancé once again questioned if there is supposed to be a huge difference in the size of the Alex Salad and the side salad. We never received a real explanation. Once we explained our issue with our waitress, she was very apologetic and eager to help provide an enjoyable dining experience. We only desired an explanation of the huge difference regarding the two salads. We did have a great time together and did not want our date to be ruined over a change in the menu. We just wanted to confirm if the Alex Salad has changed its size, so going forward I would NOT order the Alex Salad again. Hopefully our next visit will be better because I really like J. Alexander's for a night out. read more

We went for dinner last night and it was a wonderful dinner! Waitstaff and hostess were very friendly and food came out perfect! My toddler came with us and there was no printed kids meal so we talked to waitress and we're going to order her a side since there wasn't a kids menu. Waitress then informed us they have a kids meal! This was perfect but I do wish they had printed copies of it. I got the ahi tuna salad and it was perfect! I loved it and will definitely get it again! My husband got a steak which he enjoyed! We also got a side of the Mac and cheese as their Mac and cheese is one of my favorites! It was delicious! read more

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Fine not great. We just went for a drink and apps after a long day. Drinks were great, Martinis top notch, love the side car. We had the steak egg rolls and they were good not great, salmon croquettes, good not great, and the Alex Salad which is always a favorite of mine and it was good but needed more dressing and I wish they would toss it. Service woman was very nice but slow over all. I'd say we will go back because it's close and we know what to expect but it was kinda disappointing from what we expected. I'd give 3.5 stars read more

I love this place. My wife loves this place. People are so nice. Service is great, food is hot and delicious. Drinks are taste. After several visits we just know it's going to be a winner. read more

Laura was literally amazing! She was so kind, funny, and made the whole experience feel welcoming from the moment we sat down. She checked in on us at just the right times, had a great attitude, and genuinely seemed to enjoy what she does. Her positive energy and sense of humor really stood out and made our visit even better. Easily one of the best servers I've had thank you, Laura! read more

The food here is amazing and the service was very good. Their pork tenderloin was absolutely delicious. Portion was extremely large. Nice beer selection. Would recommend. read more

J. Alexander's - Pork tenderloin - New American Near Me - Columbus, Ohio

This is one of my favorite restaurants that I go to at least once a week. They have the best chicken strips. They are not overly breaded, they are always juicy and lots of great flavor. I put them on my salad and delicious!! read more

We went for lunch after graduation of our grandson. His family was going there as well but they had reservations for five. We wanted our own table yet the hostess and then the manager refused to seat us because she assumed we were of party of 7. We were a party of only two. The restaurant was virtually empty, yet they refused to seat us anywhere in the restaurant. They quoted corporate policy but that did not pertain to us. We will never darken the door of J Alexander whenever we are in Columbus. This is the worst customer service I have ever experienced in my life. Dismissive and rude is how I would describe the manager and hostess! read more

I went to this restaurant with seven people we when to seat down and we were told very rudely only six people could seat at this table and we're not given another seating option so we left. read more

Went here for lunch recently with a few colleagues and was unfortunately disappointed with the service. They were not busy by any means, only a few tables to service, however we waited about 40 minutes for our salads to be served. Once our food was served it was good! I think this hurdle could have been overcome a bit had it been acknowledged by the server, or if they had checked in on us while we waited. read more