you really can't have a bad meal here. The consistency is just too good and quality is always on point. This place is always busy I don't know what people expect on waiters waiting on hand and foot but our waiter was awesome and got everything we needed almost right away. We even ask for extra sauce is for our fries and we waited no longer than five minutes. Always a great experience here no matter the location. their menu is always the same but they cater to what you want. I ordered the Alex's salad and got some chicken fingers on top and they even chopped them up for me on top talk about amazing!!! read more

J. Alexander's is one of my favorites. The food is so tasty. I always get Salmon with rice. Love their salads also. I don't eat steak really, but I have tasted the steak their, and it is to die for. That's probably the only place I will eat steak, if I have to eat it. Oh, and their burgers are delicious too. The food is a little pricey to me, but it's good. read more

Horrible customer service. People on the phone do not know what they're doing, are rude and poorly trained. I called the restaurant to inquire about their kids menu because it was not listed on their online order menu. The lady on the phone said I can place my order online (wouldn't take my order over the phone) without the kids menu item, call back to modify the order and have them add the kids menu items. I did just that and called back 20 min later to add on my order. This girl on the phone tells me I can't add onto to the order over the phone, that I would have to place another order online. I explain AGAIN that the kids menu isn't an option online. She proceeds to tell me to come in and place a new order in person. The whole point is for the order to be ready for pick up. I explain how this is poor customer service because I was told something different 20 min ago. She hangs up on me. *This is not the first time the girls answering the phones provided incorrect information or have hang up. Poorly trained. Very disrespectful and unprofessional. read more

The bar tenders have a very dry attitude and they deal with the customer like a robots

Staple in our house!!! My mom feels that this locations chefs are better than somerset location. The food is always excellent! They have a variety of dishes to choose from.. burgers, tacos, salads, chicken strips, steaks, seafood, salmon burger is on point! The jacks special is my jam! The kids also love it! The fries are thin and evenly cut and cooked! Lightly seasoned! Their honey mustard sauce for the chicken is top notch! Have you ever had their carrot cake?! Warm with cream cheese frosting! Incredible!! Nice to sit outside in the summertime! read more

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This restaurant is the disappointment of the year, I frequently go to j alexander in livonia, but this location staff is rude and unsanitary. We are in the middle of a pandemic and the staff are cutting up fruit and touching dirty dishes with no gloves. Not to mention over pricing substandard food. The worst experience, I have had this year....and it's in my neighborhood smh...this bad experience was at the orchard Lake location. Livonia is still magnificent read more

By far some of the best crab cakes I've ever had! Can't wait to return Also, the salads were huge and looked delicious. read more

J. Alexander's - Crab cakes, smashed potatoes, side of beets. - New American Near Me - West Bloomfield, Michigan

My cousins told my sister and I that we have to try this place. We came in last night and the place is gorgeous! For starters, we had calamari and it was full of great flavor. I had the Thai salad for dinner and it was very yummy and refreshing. I loved the cilantro dressing mixed with the peanuts. For dessert, we splurged on the carrot cake and we have no regrets. This was probably one of the best carrot cakes I've ever had. Service was excellent. read more

J. Alexander's - My yummy Thai salad - New American Near Me - West Bloomfield, Michigan

Extent food but the bar tenders are the worst no smile no contact with the customers very dry attitude

I love J's as we affectionately call it. But desserts are not their thing! That chocolate Duncan Hines bunt cake they push is the worst! Sorry chef but really, y'all need to work on the desserts. Except that vanilla ice cream is the bomb! Is it custard! read more

J. Alexander's - The delicious vanilla ice cream and chocolate are wiped out. That chocolate cake... - New American Near Me - West Bloomfield, Michigan

I remember when this restaurant opened back in the late 1990s, I think. The food and service were both excellent. It has been a slow downhill experience ever since. I have gone there several times for prime rib and its as if the cooks only know one way to prepare it; done and dry. Ich! Still, they always tried to make it right. Last night was the worst. I ordered a NY Strip because I wasn't in the mood to get hassled for a properly cooked Prime Rib. The strips used to be better. Last night's steak was tough...very tough. In fact, the steak knife they gave me barely penetrated this piece of shoe leather; they should have given me a chain saw instead. I sent it back. The beef was just a very cheap cut. The manager came by and I explained the problem. He informed me that no one else complained about the steak. Hmmm....I must be mistaken because no one else complained that they were serving low grade beef and charging premium prices. The waitress was kind enough to leave me the broccoli to eat. Problem was that they did not wash the broccoli. It was dirty and gritty. I had never had "farm to plate" food before. So this is what its like. I ordered a hamburger because they used to make really good burgers. After waiting a half hour to get my dinner (my wife had finished hers), they served me with this cold gelatinous excuse for a burger that looked like it was poured on to a bun rather than taken from a grill. Again...Ich. I sent it back and decided that my wife and I would go to a diner for my dinner that night. The manager came by and offered me a piece of cake for my troubles. Pass. I still got my bill. Last night was my very last and final visit to J Alexander. They were busy with a restaurant full of people. They certainly don't need nor do they want my business. read more

Get the carrot cake! It's warm and absolutely delicious. The food in general is excellent and the staff is always pleasant and friendly. The servers seem well-trained in hospitality etiquette which I find makes for a better dining experience. The wait can be long for lunch on Sunday and Saturday nights, so plan accordingly. read more

My daughter went to jalexander's to the bar area at 7 PM on a Saturday night and placed a carry out for our family and then they brought it out on plates handed her the boxes and the bag and told her she had to box it her self! excuse me are they in the service industry and I am the customer paying for their service? how can they charge me full price I should be getting paid as an employee to box up my own food for carry out !0and then we get an absolutely stupid response when we called the restaurant from the manager that during peak hours that you have to box your own carry out!! Absolutely the worst policy for a restaurant to have I'm laughing out loud at this right now and totally pissed at the same time! J Alexander's really? Do better! read more

2019 Jan-Feb-March Lately we have been going here like once a month. My husband loves the Steak Maui. He says it hasn't found a steak like it yet. When I come I like to try different things. I tried the classic burger it was great. I tried the chicken tacos not so great. We always get great service. I prefer this location instead of the Somerset Mall location something about the food and service is different. I'm sure I will e there again this month. Too bad they don't have rewards or points to gain. read more

Ordered my favorite Alex Salad with Salmon on top to pick up by curbside delivery. Was completely disappointed when I got home to see that the size of my salad and salmon was half of what you'd normally get when dining in yet, the price was the same. What a rip off!!! read more

Never been to this location but glad we did. Food and service by our waitress Dasia was outstanding! We will be back again when in town.

Totally shocked when I saw the menu pricing MAJOR price increase ... food was just OK. Service was good...

I'm currently at J Alexanders Orchard Lake location and thanks for the bartender Jasmine.. she looks like a new face I am a watching her literally move swiftly to care care of a whole bar full to capacity including the outside booths.. but she has this with a beautiful smile.. good job J Alexanders.. she was handling everything with no problem and the other bartender made drinks .. that's why I come here for the great customer service and great food..vibes.. read more

Boy, look at that review down there! To save you some time reading it, ask yourself these questions: * Are you trying to eat vegetarian, or just eating healthy in general? * Do you get annoyed with small menus? * Do you go out of your way to eat food that tastes a cut above the rest? * Are you not willing to spend at least twenty dollars for something that you may end up regretting? If you've answered 'yes' to any of these, skip this restaurant. For as expensive as it is, shouldn't it have a solid 5 star rating anyway? I've been to J Alexander's a handful of times for business. If I were to rate the restaurant solely on service and atmosphere, I would undoubtedly give it five stars. The service has always been excellent in my experiences and the atmosphere is well put together. The parking lot is normally full of expensive cars and the customers are usually in suits. It's one of those places you take someone to impress them, if whomever you're trying to impress isn't all about small details like 'taste' or 'choices'. So here I am, the type of guy who considers value before I buy it. Well the fortunate part for me is that I've never paid to eat at J Alexander's, but if you're one who's into choices and taste-to-dollar ratios, you'd be better off checking out someplace else. Lets start with the menu. Have you been to a Denny's or a Big Boy? You open the menu and see a plethora of choices, along with some enticing pictures. You know what you don't like and that everything else probably isn't such a bad idea. At J Alexander's, you have the choice between this type of meat, cooked only this way, that type of meat cooked only that way, a salad or two, and ... more meat. The menu is only about 25 items long, while nothing screams "eat me". The descriptions of the food are a few words short of recipes, because they're just ingredients, and in no way enticing. The prices are amusingly high for what is being sold. Trying to eat healthy? They have salads ... and water. If restaurants had souls, this one would be atheist. There's no passion here whatsoever when it comes to food. Oh, but a vegetarian item, the veggie burger! The burger was too large for the bun, overbearingly salty, contained some sort of faint burnt taste, and fell apart as I ate it. It literally fell into pieces from each bite, and I was left with a plate full of what looked like beans and random protein. And at $15? I've bought a whole pack of 'good' veggie burgers for a quarter of the price at Meijer. If you don't get anything else out of this review, just don't get the veggie burger. This was by far the worst burger I've ever ordered in my life. Oh sure, I've had their other random real meat items, but nothing else has ever stood out as "good", or better yet, "worth my money". I've had better food at a coney island. Some people like the fries here. Me? I prefer not having to awkwardly grasp 5 fries at the same time while dipping them into a tiny bowl of ketchup. Maybe you're supposed to eat them with a fork? The fries are annoyingly small and a bit oily. They're alright, but such a pain to eat. And to all of you corporate people driving luxury cars and wearing fancy suits, try something 'good' for a change. Go get some Thai, chili cheese fries, a decent pizza ... something, anything else! Stop going here for a few months and save yourself enough money to buy yourself a nice new Rolex, or throw some more cash toward your portfolio. The bottom line? I've eaten at expensive restaurants before with superb quality, and this isn't one of them. Go here if you're rich and like wasting money. My apologies to those who genuinely like this restaurant, but this just isn't my thing. Give me a coney dog and I'll gladly keep the rest of those big bills in my wallet. read more

Had the Alex salad great meal with great company...the vanilla sky is amazing. Will be back to get more of both.

J Alexander's is a great restaurant, but the service lately has been horrible. I'm a frequent J Alexander's customer. ( if you couldn't already tell from my pictures.) The service at J's has been disturbing. Within the past 6 months the service has been getting worse and worse. I usually don't have to send back my food to make it hot, or find a piece of eyelash hair in my food (multiple times) - without receiving an apology or deducted from the bill. *At least a decent apology without being rude to me about ME finding a piece of YOUR hair.* I sent back my potato 3 times today because they didn't get it right. The waiter should've made sure it came out right the 2nd time he brought it out.... Oh... & their frier has been broken for over two weeks...?? I'm confused as to why it wasn't fixed right away. I ordered a carrot cake today with a side of ice cream for 3 people -as usual. When a server came to bring plates and silverware she brought 2 spoons and a fork... 1 large dirty spoon, 1 small soon, and 1 fork. I asked the waiter to decide which person should get which and he had this clueless look on his face. -I will post a picture of the spoon Management needs to train their staff better.. It's ridiculous. I received a text today from my friend Corbin saying "You love J Alexander's, you're always there. It's great but shitty service." I'm not the only one whose been thinking this lately. I'm so upset that I have to write a review about J's like this. I don't like the treatment lately and it's not a good feeling when you're trying to eat at your favorite restaurant. read more

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Went for lunch a month or so ago and ordered one of their asian entree salads. It was good. Not mind-blowing, but good. Went back for a drink and a couple appetizers to share a few days ago. Ordered the special of "Heirloom Tomatoes." I've had heirloom tomatoes plenty of times. Always sliced thin. Always delicious. You really cant screw them up. Somehow, they screwed them up. First, there was no way to actually confirm that they were indeed "heirloom" tomatoes as they were bright red throughout and cut into wedges. Strange. They tasted like they had been sitting in the fridge for awhile. Dont ever refridgerate tomatoes. Splash of olive oil, limited salt and pepper all sitting on a 5 day old sliced piece of "garlic bread" that was stale as a board. Calimari was served with a forgettable marinara sauce that is probably re-used on 4 other dishes. I probably wouldnt be this harsh if this restaurant wasnt so preposterously expensive. I actually took the time to look at the menu recently. Wow. Insane. 30 dollars for an average entree at a chain restaurant?? It's one thing if the food was unique or incredibly tasty but from my vantage point it looks like their trying to payback their remodeling jobs through gouging us on Applebees style food with Bacco style prices. Waitress also came by about once every 90 seconds. Eventually I had to ask her to leave us alone. Don't think 'd be back even if they cut their prices in half. read more

I was in the area for work for a few days and requested dinner and lunch suggestions from my client. This place came highly recommended. Initially when I looked at them menu I wasn't excited because it seemed typical and not unique......but then I ordered!!!!!!! I ordered the cilantro shrimp, acorn squash and rice. it was fantastic!!!! The service here was great! The ambiance was nice! If I am ever in the area again I will come back! read more

What can I say? I am a sucker for J's! I have been here countless times and have tried literally everything on the menu and I promise you EVERYTHING is good. The restaurant is pretty spacious and has an excellent ambiance. Everyone there is very polite and are very accommodating. To start, I usually get their calamari or their Queso dip which always hits the spot. If you are an artichoke lover and they have their grilled artichokes on special.. GET IT! They are so delicious and so properly prepared. I usually get a steak Maui as my meal when I am in the mood for meat. I could honestly say that the steak Maui is by far the best steak I have ever had from any restaurant and I have tried many. If I'm in the mood for chicken, I will usually make my own meal which is not on the menu. I would get two grilled chicken breasts with two sides. Their sides are just as amazing as the meals. Their Mac and Cheese is always on point and their smashed potatoes are unlike any other. If you are near a J Alexanders then I would definitely recommend it. It's good for a date spot, a birthday dinner, lunch with a friend or simply a break while shopping. read more

J. Alexander's is a very comfortable place with some good bartenders. Drink prices are on the high side, but when you have VO as your "well" whisky - Should I expect less? I was disappointed that their ventilation system is not conducive to a puro purist. But still a nice place to court a sexy lady with the space and the quiet time to enjoy each other. I'll give this place a 4 star for the atmosphere but knock it down for the drink prices to a 3. I do not need VO when mixing! read more

I'm always satisfied when I leave J. Alexanders. There was a point in time when my sister and I were becoming obsessed with their food. Regardless of what you order, you can't go wrong. They have so many options of anything you could want. Sometimes I'm in the mood for a chicken finger platter with french fries, delicious. Sometimes I'm in the mood for a healthy salad, or just a big helping of mashed potatoes. No matter what, the food is always consistent, cooked through and hot (if a hot dish was ordered). They have been changing the menu quite a bit over the last year and a half, so the same items that I love may not be on it... they're usually very accommodating and will be able to make whatever it is I request... it depends on the server. The price point is extremely high.. the chicken finger platter with fries is something like $19. It's amazing though, so I don't bawk at it, if I'm in the mood for it... they're really the best chicken fingers around. The Thai Kai salad is phenomenal, the ahi tuna salad is great as well... my real comfort food there, the french dip sandwich! Oh Yum! Another thing I really like, they have a list of daily specials that constantly changes. The specials are awesome... especially the shredded cabbage something or other (when they have it).. it rocks. The servers are generally nice, and pretty attentive. There's always a wait on the weekends, so make sure you call ahead and get your name on the list. read more

Lucky me! Last week-accompanied by two very good-looking men-I tried this place for the first time. My cousin (okay, so it wasn't a date!) was surprised that I'd never tried the place, since it's one of his favorites. Surprisingly, this place had the ditziest hostesses I've ever encountered. Although friendly, they were quite addled for being the ones in charge of seating. When we first arrived, I wanted to know if my cousin was there yet. They couldn't find his name on the list and didn't remember his imposing six-foot-five frame coming through the door. No biggie...except that when I texted him to find out where he was, he was right behind me, at the bar. Speaking of bars, it was standing-room-only. It looked like a "sit and stay" sort of bar, where unaccompanied women might last only a couple minutes before being approached (since I was there with my cousin and fiance, I did not try this . . . but you should and let other Yelpers know). Once seated, we ordered appetizers of artichoke dip and calamari, both of which came quickly and were delicious. I ordered the Thai Salad. It was "meh" and had too much chicken. I know, no one ever says that, but I was in a salad mood and would never have dreamed that it would have that much meat on it . . . I realize that for most, this would be a good thing. My fiance ordered the French dip, which was too rare for his tastes, but otherwise good. Dessert for us was the Key Lime Pie. It was delish! This place was a tad pricey--not for the area, but overall. You'll like the ambiance and the menu had a lot of variety, but be ready to pay for it. read more

I am obsessed with their Thai Kai Salad! OMG the best salad I have ever had in my whole life. BUT ask for GRILLED chicken instead of the original chicken that comes with the salad ( deli meat style) and if they charge you a couple bucks extra believe me its soooo worth it! And this is a meal on its own. Its huge. Believe me, you wont want to eat anything else but this yummy salad. Their Chicken finger basket....delectable but oh so fattening! Their Key Lime Pie is Heaven and you never feel guilty for eating it because it is so light and fluffy. And I have learned with this pie....you just cant share. Its just wrong to share a pie oh so yummy! I would have to say that the Rotisserie Chicken does lack seasoning and well, I wouldnt order it ever again. I mean it wasnt that bad, but it wasnt that great to say "ooh I want the Rotisserie Chicken again" LOL They have their Rosemary Filet (usually a special) ok, so I am not a huge red meat eater....BUT omg.....Deee Liciouso! hmmm, lets see what else..... Grilled Artichoke...YUM. Grilled Asparagus....ick. Way to salty. and well, I would pick the artichoke over the asparagus any day. The carrot cake is yummo....if thats the only thing you plan on eating for the whole day. Its super rich and super fattening. THIS is def a "sharing" kind of dessert. But seriously, the salad and the keylime pie are my two faves! Happy eating people! read more

I wanted to give 3 stars because of the service at this location, but the food is always excellent at any Js. Came here the other night and the apps, salads, fries, dessert, and tea were amazing! First time having tea here and I was amazed by the presentation! My only hesitation is I don't think staff was trained correctly - at least our server wasn't. She continued to remove plates from our table although there was still food in them and we were clearly still eating from them. Why would we request an order of something and not want to finish it? Other then the staff, everything else was great! read more

Haven't been here in a couple years. Won't be back. Made a call to be sure that they were open and the person that answered the phone was very rude and just hung up as I was saying thank you. Get to the restaurant and the ladies at the hostess stand were all just standing around nobody acknowledged us or even said hello. The server was OK but not great. The food left much to be desired. $90 bucks for lunch for 2. Also the menu there's nothing like it used to be it's been scaled way back... Possibly due to Covid and problems with the supply chain. read more

I was out in Farmington Hills, MI on a business trip....not for vacation, that's for sure. The CIO and one of his managers of the office I was visiting brought me here for a business lunch. Stepping in to J Alexander's reminded me a lot like a Houton's back home in LA. This restaurant is a favorite of the CIO. He suggested the salmon special with herbed butter, and substituting couscous instead of the cold orzo salad which came with it. That sounded great, so I went with his suggestion. The salmon was cooked perfectly, and the herbed butter was served on the side. The salmon was fresh tasting and moist. It wasn't overcooked. It was great. The couscous complimented the salmon perfectly. I was very pleased with my lunch choice. Service was great and attentive. Our server made sure I had plenty of iced tea. I can see why this place is a great place for a business lunch. Business trip went well, considering the location and weather. read more

Hostess's were rude. Had to ask server for a menu. Won't return to this location

This is an upper scale chain restaurant that doesn't feel like a chain restaurant. I like their style and approach to the atmosphere and ambeyonus of the restaurant, with the open grill and warm feel. I typically go for a business lunch, and usually order the taco special of the day. I like their fish tacos. But they have a good selection on their menu, with daily specials. It feels like they tend to me more American southern in the menu. But the options are always fresh and meals are generous. The key lime pie is also very good. read more

I have been eating here about 2 times a week now. The service is fabulous, the timing on the app to the entree is great. i am SO excited that the BBQ ribs are back on the menu!! they are theleaner type where the meat falls off the bone, finger licking delicious. their fries are crisp and skinny - or you can opt out and get a baked potato with the ribs... or vegetable of the day for the skinny mini's. i love the grilled artichoke app. their famous jack chicken fingers are also back on the menu!! i also enjoy the thai kai chicken salad -- it is one of your typical asian salads, the dressing may be a bit heavy from time to time. there is a LOT of chicken with the salad, almost more than the lettuce. great restaurant if you are with a group of 4 people. its a very loud atmosphere, a little bit on the darker side of ambiance. this location has outdoor seating, which is nice. there is also a front full bar area that is separate from the main dining area ps. if you stand over by the grill , sometimes the chefs will give you free fries while you are waiting. read more

This was my first time at this restaurant chain. I had a New York Strip topped with Bleu Cheese, which is not on the menu. It was very good. I also had the green beans and wish I would have opted to tackle the over sized broccoli I spotted coming in. My date's potatoes were not bad. I really enjoyed the jazzy ambience and the crowd was attractive. Main dishes seemed expensive, but they had small plates on the menu as well as fair priced salads. I would visit this chain again. read more

I don't know why everyone enjoys coming here. It's an opportunity to overpay for mediocre food. Everything is mediocre. My friends love coming here, so I've tried a variety of items, hoping for something good. So far, I've "eh'd" at their not-great veggie burger, dry turkey burger, and mediocre mac and cheese. The service isn't mediocre. It's sub-par. read more

Exceptional service and very tasty food. Went for lunch and had the Thai Kai salad and the chicken pasta soup... It was amazing! We had some tasty fries too. I loved everything. Definitely returning. read more

Horrible customer service. First they failed to give me a menu and the waiter shows up 2 mins after I sat down asking me if I knew what I wanted! Never asked me if i wanted a beverage. Then comes back like 15 mins later after i get a menu, takes my order and I kindly ask for a beer. Never brings me the beer and someone else brought me my dinner out without my beer like 20 mins later. Then I tell the girl I never got my beer and she says "oh, you're not paying for that" and brings me the beer. The waiter finally shows up once more with my bill with the beer on it. Lol. I just paid it and wanted to be done with this joke of a restaurant. I got the $45 rib eye and it tasted like bbq sauce. Ruined. You don't cook a ribeye with bbq sauce. Salt and pepper seared always is how you do it. He should be fired for being a rude dumb ass. read more

I have had the pleasure of eating here twice within the last year. The first time was for a birthday dinner and I ordered the steak frites. It was good and well prepared. Pretty much exactly what I expected. The steak was cooked perfectly to order and the fries were thin, crunchy and well seasoned. The second time I ate here, I decided to venture out of the steaks section and try their halibut with a lemon cream sauce. I am so glad I decided to try something new because the fish was spectacular. Light, flaky and complimented perfectly by the sauce; the fish was truly a treat. They suggested cole slaw with the dish, but instead I chose sweet corn and found the combination to be perfect. After enjoying the spectacular main course, I ordered a piece of key lime pie and was presented with a slab of tangy, rich, almost cream-cheesy deliciousness covered in thick, real whipped cream. The service was a little disjointed on my second visit. The different servers brought us our different courses and it would have been nice to have continuity throughout the service. Also, our water carafe needed filled a few times and it would have been nice not to have to flag someone down for a fresh one. Overall, this is a great place for a date or family gathering where you want quality food without a pretentious atmosphere. read more

There's a reason I don't frequent J's anymore. I usually grab a seat @the bar (great service there) decided to grab a table. The wait was 1 hour 20 minutes, after being told the wait would be around 1/2 hour! Pager finally goes off...mass confusion between the 3 hostesses standing @the desk erupts.! Not one person apologized for the wait, or confusion. Once seated, the booth seats are so worn and low, which meant the label was so high...it felt like I was resting my arms on the roof of a car. The waitress took our drink orders, put a small menu on top of our main menus and said, "Let me know if you are are interested in any of our specials"....wow!!! That's how it's done @J's now? I'm not a fan. It was so late when we were finally seated, my daughter and I decided to share a meal. We were told that there would be a $5-$6 up charge to split the meal in the kitchen, so she would just bring us an extra plate! My "Long Island" tasted like it was poured directly from a ready to serve bottle! Where has J's class gone? I'm not a fan~ Won't be going back, anytime soon~ read more