Let me give you the definition of unlucky; a life changing assessment in two weeks where every minute of not using your brain when it's at its peak is replaced with a crap load of anxiety- and then your laptop decides to challenge your brain on which of the two will shut down first. But I look at the positive so thank God it was the laptop. It started with randomly switching off once or twice a day and I just saw that as a sign to binge eat my weight in anxiety till it starts back up. But dun dun daaahhh, a mini arrythmia- my laptop refused to restart. It was panic plus a risk of regurgitating my binge. I called the nearest store up. I didn't check reviews- yes, that's how desperate I was, and ended up calling this place. I was advised on the phone that they aren't too busy right now so I could pop right in. So popped I did. As the gentleman was putting the details on the system, he noticed the book (part of the reason for my daily meltdowns which I had carried to study in the 5 minute car journey- hey, every second right?) and without any prompting, added the student discount on for me! They had to open the laptop anyway so did it earlier for me to access my revision timetable. Two days later, I get a call that my laptop is ready and it costed way less than I expected! Speedy delivery, cost savings and exceptional customer service; what is there to complain about?! Now my laptop is working ×10 better than my brain at its peak! I would highly recommend these wizards! Now I'm just waiting for them to read my review and create a robot identical to me within two weeks to sit the exam in my place. No pressure guys ;) read more

J & B Computers - Sums my life up except the last part which would be 'strangle self' - IT Services & Computer Repair Near Me - San Marcos, California

I j just had another computer problem fixed by J&B Computers. They are the only place I go. Everybody there is fantastic and professional. If you have a problem this is the place to go. read more

Very grateful to J&B computers for assisting me with outstanding service. They were very helpful and were able to get my computer up and running quickly. read more

If you need your computer repaired look no further. Chris tech/ customer service did a great job explaining what was needed and one day later it was done. All at an affordable price. They still practice the dying art of customer service. I give them 5 plus stars.. read more

I had a great experience with J&B with some issues with my laptop. The machine wouldn't take a charge, and wouldn't power on, and essentially I was at a standstill. Kevin at J&B was able to look at it same day, and diagnose the likely issue. Because it was just a minor setting change, the bench diagnostic and quick fix were at no charge. Obviously they are an ethical group, and I will certainly be back with any other computer issues. Thank you! read more

I took my computer in after it suddenly stopped working. They checked out my computer quickly. Fixed the problem the following day. Very reasonable cost. I didn't think shops like this existed. Great work, great price. I highly recommend ! read more

Came here to diagnose a computer that would not power on. I was fully expecting to have to replace a part, but thankfully they did not find any hardware issues. The staff was very helpful and knowledgeable and was able to get my computer to work again and in better shape than when I brought it in. I would definitely recommend coming here for any electronics related issue. read more

Great service, friendly staff. They were able to extract data from my Mac hard drive and put it on an external drive for my new PC. Highly reccomend. read more

Chris went above & beyond to fix the issue I was having! They are professional with competitive pricing & I will definitely do business with them again!! read more

Kevin and Jim were extremely helpful. Took time to go through my pc on the spot and helped me make a final decision on what to do even though they weren't going to get a sale (only bc I'm moving and don't have the time to take care of it) If you need computer work I definitely recommend them! Fair and honest....which is hard to find these days!! read more

I have been a customer with J&B Computers since 2015 with excellent results each time. Kevin has always provided excellent diagnostic information as well as follow up repairs with honesty and economy. My most recent visit was regarding a new computer purchase, I followed up and purchased. After the purchase the transfer from the old computer to the new was seamless. I recommend J&B for computer repairs. read more

Giving them 5 stars is the least I can do to say thanks for amazing customer service. I brought in my laptop which had a broken hinge and broken wifi antenna. Of course I was hoping it would be a simple fix. They provided a free diagnostic and estimate (many places charge $50+ just to look at your computer and tell you what's wrong and give you a repair estimate) And Jim and Kevin called me to tell me about the hinge/wifi repair but had also checked my entire system and told me that my hard drive had returned a number of error codes and was on its last leg. They recommended buying a new system since the cost of the repairs (including new hard drive) would be over $300. So, long story short, I took their advice and invested in a new laptop and picked up my old system--- paying $0 for all their time! I had also dropped off an old desktop to see if there was any data that could be retrieved from the harddrive and they spent a good deal of time trying to recover it via an undelete function, but it was unsuccessful. Again, my cost was $0. I tried to pay some $$ for their time, but Jim was very firm about his business policy of not charging for diagnostics... They won't even charge me for a recycling fee. Wow. I truly appreciate honest, trustworthy advice from business owners who see me as a longterm client, not a one-time customer and are willing to pay it forward. read more

Ok, people! I CAN NOT RECOMMEND a computer repair shop anymore than J&B in San Marcos more than the moon and stars! They have ALWAYS been reasonable with their pricing and ABSOLUTELY go above and beyond in their service (we have been repeat customers for more than a decade)! Kevin, one of the owners, just did the unthinkable (actually did it 2 times for us despite our 8 year Olds damage, yeah I know fool me once shame on you fool me twice shame on me....the child will NEVER touch my computer again....)! If you ever need what might be the unthinkable repair, a general repair, transferring files read more

I have been back twice. Once to resolve an issue with my Mac and again today to help with 2 external hard drives. On both occasions the service was amazing! I appreciate their honesty and ability to explain what they are doing. Very professional and follow through is top notch. Keven has helped on both occasions and I give him a huge shout out!! read more

These people care, they have helped repair several computers over the years. Support local companies like this shop! Attention to detail and follow thru is 5 stars! read more

Custom PC started having issues after upgrade, constant BSOD and failures to start. Called up J&B and they had me bring it in. Called me a couple hours later with the problem identified - bad RAM. Got fresh RAM installed from their stock and picked up my PC same day. Great group of folks, easy to work with, courteous, and reasonable. Will be back with any PC repair needs. read more

Highly recommend this company! After reading all the positive reviews we decided to give them a try to help with our computer woes, so glad we did! Jim was very friendly and knowledgeable. Had us back up and running in minutes. Extremely reasonable prices, J&B will be our go to from here on out for all our computer needs. read more

Really happy I came across this place. Free diagnostic on my computer, told me exactly what was wrong with and gave me plenty of options. They ended up giving me a great deal on a video card. Couldn't believe it. Happy customer read more

Absolutely amazing service from a phenomenal group of people! 1. They know what they're doing and deliver a great final product 2. Very clear Communication 3. Honest & Helpful 4. Overall the best choice I recommend all to contact them and check them out! read more

This review is overdue. Turned on my laptop one day and it was just dead. Laptop isn't that old (Dell XPS) but really didn't have the patience to send it back to Dell. First time I've had a computer failure and although I have a backup, not ready to trash the laptop and buy something new. I was at work in Escondido and did a quick search on Yahoo. So hard to tell what's legitimate and what's not. Then it dawned on me to check out Yelp. I'm always thinking of Yelp for food but not for services. Well, if it weren't for Yelp, I don't know that I would have found J&B. Called ahead and they were getting ready to close but stayed open for me. I explained my circumstances and they were very friendly and professional. Took my laptop and in less than 2 days had it working again and recovered all information. Best of all... the price. I was expecting to pay 3 times what they charged. And when I picked it up, they went through everything just to make sure it was working correctly and all of my data was intact. They are extremely professional and easy to talk to. I hope I never need help like again, but glad to know they are around if I do. update 1/24/2013: In my previous review, I had hoped to never need their services again and sadly I did and just a few months later. Well, essentially my previous review stands. Unfortunately I got hijacked by some pretty terrible viruses and before it could get to far, I went back to J&B and as on my previous experience, they did an outstanding job! They cleaned up my hard drive and reinstalled all my programs and returned my computer basically as it was before all the troubled started. But what I need to comment is on their absolute dedication to taking care of you. I was in desperate need of getting my computer back and they stayed until after 8pm (they close at 6pm) to get my computer back to me. I felt bad but they didn't seem to mind staying later and they are very personable as well. Again, GREAT service and nothing personal guys, but I hope this is the last time :) Thanks again for saving my computer!!! read more

This place totally saved my data. He was very quick and even worked on a holiday. I had a lot of work documents from different clients and he was able to transfer about 70% from my hard drive that crashed. Very reasonably priced. read more

He totally helped me and gave me great advice. He saved me so much money. He stayed after closing to help. I will be back.

Brick and mortar operations like J&B are getting tougher and tougher to find. No shiny store front here with slick marketing or other nonsense. What YOU DO GET is stellar personalized customer service, hence my five star review. I brought my Microsoftly corrupted laptop in (2 hour update my a**) after its keyboard headed south for the winter. Jim told me right out of the box the they were buried with work, and there were about two dozen units ahead of mine. I appreciated his candor and dropped off my laptop with a promise of a 7 day follow up. Patience exercised, a well later I spoke with Kevin (in store tech) and he left me a really nice detailed after hours voicemail covering my options. Suffice to say, their knowledge of my problem (decline hard drive and crappy MS update) gave me the confidence that I was being treated fairly. Once diagnosed, my laptop will be back in my hands in under 10 days, and repaired at a third the cost of a new unit. Very please with this local business, and Jim's and Kevin's personalized attention. read more

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This place is amazing!! A few years ago I had a laptop that I absolutely loved. I had a bunch of stickers on it and everything, I was so heartbroken when it stopped working. There was no way to fix the computer, but they recovered all the data for me and gave it to me on a terabyte hard drive, and I bought an identical laptop. I kept the old one in case I needed to replace anything on my new one. Flash forward a few years and my "new" laptop screen is badly cracked, and the audio driver isn't working. I brought it in with the old laptop that I kept so that the screen can be replaced. They were able to do that no problem, and they used the whole top part of my laptop so my new one has all of my stickers!! Not only that, they also switched the palmrests so I have all of those stickers on my new one too! All for a super reasonable price. I could not be happier! read more

J & B Computers - IT Services & Computer Repair Near Me - San Marcos, California

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Brought in my PC for issues that had been going on for a while. Occasionally freezing, my PC had problems for almost a year. I replaced my ram, video card and more. Couldn't figure it out. Brought it in and had excellent service. I feel bad I can't remember the guy at the desks name, but he was super cool and said they would try and figure it out. Ends up I messed up the thermal paste on the install. I was treated very professional even though I felt like a tech idiot. Definitely the only place I'll take my PC to in the future. Although I hope I don't need to. Thanks. read more

I brought my gaming desktop in expecting it to be a tough process to diagnose what was wrong with it, considering that I had taken this place to the closest repair shop I could find to me and they couldn't figure it out. They gave me a time table, a free diagnosis, and an up-front cost of what labor would be like should I need the labor done. They told me 4 days. They lied. It was ready within less than 24 hours. I was skeptical because they were so quick, so I asked what they did and they added goop + thermal paste to my liquid cooled CPU. Having a gaming desktop, one would think I would know how to do this stuff myself, but sadly I do not have the time to diagnose this on my own. Took it home, and the random/often/freezing issues went away. Holy crap. We can now play 8 straight hours of Hearthstone and PUBG while running Spotify and having Facebook run in the background... before; less than 5 minutes into turning on my computer and seeing the "not responding" window show up after trying to open a game or playing a youtube video.. yeah that got old really fast. Thank you, J&B Computers. tl;dr they fixt my pootur very quick and didn't add hidden charges like some shops read more

These guys are great. I took two of my computers here on a friends recommendation. They were quick, honest and helpful. I highly recommend theses guys. read more

I've been there twice in 5 years, and this is the only deal in town where they will diagnose for free, and then put your computer back the way it was before the problem. They are unbelievable and top notch and very friendly and respectful to their customers. This is the only real deal in San Diego County!!! read more

Problem: 2 y/o Lenovo desktop machine screen freezes, no error messages displayed, requires hard reboot to get running. Random and inconsistent. J&B suspected internal temperature issue, common problem on many PC's; $80 to install a 2nd cooling fan. Fan did not resolve issue, problem was solved with software driver update to graphics card - J & B refunded the full amount for the fan install, great service here! read more

My MacBook Pro wasn't charging properly. They did a free diagnostic and figured out it was the power cord not the laptop. They did it same day! They had a new power cord in stock and only charged me for that. Second time they've helped my family! read more

Jim and Chris -- Thank you! Great job done fast! They got my laptop fixed and even adjusted the hard drive so the machine runs faster. Thanks! read more

I highly recommend J&B. They are wonderful to work with. Chris and Kevin went above and beyond to get my wifes laptop fixed. We ended up deciding to upgrade a older laptop we had and transfer all the data over. Well, the outlook accounts didn't fully update as hoped. Kevin worked on it tirelessly well after they closed so my wife could get back to work to finish an audit to meet the deliverable date. Well done! read more

This past month my laptop(Very Older Model that I have had for several years) appeared to totally crash. I went to J&B based on other yelp reviews. First met with Jim and discussed issue. By the next day they had been able to save all of my documents and then transfer them to a newer model laptop. The service and communication by Jim and technical questions being answered by Chris were outstanding. I would highly recommend this company for assistance with computer issues. read more

Based on the Yelp 5 rating, I took my MacBook in for a repair. Jim received the laptop, painstakingly noting the issue that needed addressing, and told me I asked that his Mac repair man will not be in until later in the day. When I asked about response time, telling him that it is a factor, he promised me that by days end I would hear back from his guy with both an initial diagnosis and price. After not hearing anything near days end I called to find out what was going on. I discovered that it had not even been looked at. Then the Mac repair guy got on and started making excuses. Unprofessional and disappointing. read more

Dropped my laptop off with Chris , fast service and got it up and running !!! Super easy super friendly 100% recommend this shop !!!

Great & quick place to take your computer! I took my MacBook Pro to get and LCD screen replacement on Wednesday and Jim had it done by Friday. I was extremely satisfied by the quick service and the outcome. I had researched many other computer places to compare prices but J&B was considerably cheaper! I HIGHLY recommend for any Apple products. Also, I received excellent customer service while I was there. I will definitely be returning with any other computer problems. Thank you J&B! read more

J & B Computers - Fixed MacBook - IT Services & Computer Repair Near Me - San Marcos, California

They are efficient, knowledgeable, and great troubleshooters. Excellent courteous service too!

I spilled water on my Macbook and didn't know where to go. I took a chance on this place since it was close by. They saw me immediately and was able to clean the little corrosion on my computer. I was able to pick up the same day all for a reasonable price. Thank you! read more

Great job restoring important data from my damaged hard drive, very responsive and reasonable.

I highly recommend J&B. I could not be happier with their service. Chris did a fantastic job. My work laptop went blue screen. Nothing I tried helped even with a bootable USB to try to access the data on the HD. Regrettably I have not been as diligent with my regular backups so I was concerned about losing the data since my last backup. Fortunately they did not have a backlog of work so they were able to get to it within an hour of when I dropped it off. The next day it had a new HD, my data was recovered, and transferred to the new HD. They tried to port over all my software so I did not have to reinstall everything. When I saw the bill I asked are you sure? That's all it cost for a new HD and all the labor? They have my future business. Thank you! read more