I had a great experience with J&D Auto collision center. Their customer service was excellent, and they kept me informed throughout the entire repair process with great communication. When I got my car back, it looked fantastic--the repairs were done well, and they even WASHED it before returning it. I really appreciated the attention to detail and professionalism. I highly recommend them to anyone needing collision repairs! read more

0 stars if I could. My totaled car was held for months while storage fees exceeded $4,000. My attorney couldn't get the shop to return calls or communicate. I wasn't given copies of the paperwork, and the documents my attorney later obtained showed I hadn't signed them. They eventually released my car with no charge after months of delays. This experience added unnecessary stress after a serious accident. I would never recommend this business. read more

My insurance referred me to them from an accident and they were excellent start to finish. Hugo was always in contact with me for updates on my car and answered all my questions with patience and care. He even drove my car to my house and filled up the gas cuz I was low. I was so appreciative of all the customer care because this is my kid van and as a mom with 2 rambunctious toddlers I needed my van back asap and working perfect!!! And that's what I received. read more

If I could give them a 0 rating I would. Do not ever go to JD Auto Collision in LA on Venice Blvd!!! They are amateurs and liars. My cars paint is now peeling off my bumper. It started within a few months of when I got the car back from them...they told me they would fix it at first and now they are shown to be liars as they said they will not fix it. read more

J&D Auto Collision Center - The paint started peeling off my car only months after getting it back from these amateurs. Not only are they amateurs they lie - Body Shops Near Me - Los Angeles, California

Hugo gave me the best car service I have ever had! He took the time to check out my car and figure out exactly what was wrong, he was kind and caring and worked on my schedule. He also made sure to help me figure out the most cost effective way to fix my cars' issues and not spend more than necessary. Will definitely come back next time my car has a problem. read more

Great and speedy service. Helpful in getting what I needed to get done, highly recommend.

If you have been in an accident this is the place to go!! I thought there was no repairing my car since it was heavily damaged but as you can see they left it looking brand new! Not to mention they kept me updated every step of the way and they always made sure to answer any questions I had. Definitely giving this place 5 stars!! read more

J&D Auto Collision Center - When I first got in a accident. - Body Shops Near Me - Los Angeles, California

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They are great just taking too long and the rental car sucks gieco is supposed to pay for the rental yet I'm being charged not right but what can I do read more

If I could give 0 stars I would. They lied straight to my face saying that I had to pay over $1500 for a 2-day storage fee before they would release my car!! For two days!!! The tow truck driver who was dispatched by my insurance changed the location to bring my car here instead of a mechanic shop as I originally requested. Luckily, my insurance intervened and let me know that they're not allowed to hold my car. They went back on their word too as soon as they were caught lying!! DON'T COME HERE AND DON'T TRUST THEM. I'm pretty sure the tow truck guy dispatched was working with them. And from the other reviews, it sounds like it's not the only tow company they're working with to scam people. Save yourself the money and the stress. Stay away from this place. read more

Brought my car here and let me tell you- INCREDIBLE service! My car was swiped along the side (while parked) and I needed to find an auto shop I trusted and knew can do the job. Jamal and the entire team at J&D auto collision could not have been more professional! From start to finish, the communication, follow up and overall customer service was there! My car looks brand new! Thank you again and I would recommend anyone needs auto work to come here! read more

Amazing team! So helpful and got me back on the road ASAP. Thank you Gladys for being so attentive and patient with all my questions.

I was excited to bring my car to JD Auto collision center to get my car repaired. Boy was I disappointed. they use the cheapest paint for my Mercedes-Benz the paint was dull you can still see the damage to my car I had to take it back for them to repair it. They did a Mickey mouse job on my Mercedes-Benz I will never refer this company to anybody ever. Please check the places before you take your vehicles to make sure you taking it to a good body shop I passed up a lot of good body shops that I know do a good job just trying to be fair. read more

I was in an accident in the middle of August when my car ended up at JD auto collision center they had it for just about a month. With the prices I was quoted I couldn't afford that Anyway with that being said they ransacked through my car they moved everything that was in the back seats of my car and on the back floorboards an they went through ALL my personal belongings (of what I have left) & put in my trunk *WHY???????????????????? I haven't had a chance to go through of what's left. I know what exactly was in my car. They also ripped off my dash phone holder (mind you it was super glued to my dash) I'm very upset about that and I think that they SUCK I think that they change prices often that are always too f'king high to fix a car after an accident and the management team when I was explaining to them what was going on they started laughing at me I didn't appreciate their attitudes I don't like the fact that they say one thing, and then they turn around and say something TOTALLY & COMPLETELY different. I was quoted three very different prices to fix my car, and it was just ridiculous. I ended up getting my car back, and pretty much my cars fixed, and it didn't cost, the prices that they quoted me so I would be NOT let them do anything if you are having your car over there, I would not trust those people because they really are shady. They're not business minded, definitely NOT consumer minded @ all & when it comes to customers, their attitudes, changing things, & they laugh at you, I mean your, your not in the best place anyway, because you've had a car accident or whatever. They take advantage of you.Then they'll ransack your car, and they take stuff I'm just really frustrating that supposedly a business that's out there to help people is actually basically sticking in knife in their back, because all they want is money, they take advantage of people.They (the people I dealt with were very NOT professional and need to be "re trained in Customer Service" Don't deal with these criminals read more

THEY STOLE MY MONEY AND GAVE MY CAR BACK IN GOOD ENOUGH CONDITION TO DRIVE HOME ONLY FOR IT TO FALL APART! They communicated with my insurance enough to continue getting money out of them and pocketed the money. They told me and my insurance that they needed to order more parts and as soon as they got the money they told me my car was done... enough for me to drive home and my door fell off, my mirror broke, my suspension and alignment is DONE FOR and the even BLOCKED MY NUMBER! NEVER GO HERE. They'll steal your money and block you! read more

They did a fantastic job on repairing and painting my vehicle. They worked with the insurance to get it all taken care off. Great people...

5 Star service!! They towed my car for free to their shop, helped out with my deductible and fixed my car perfectly. The owner and staff are very professional and go above and beyond. Highly recommend this body shop. read more

Holding a customers car without release by telling them they have to pay $1000 to get their car out. NOT RIGHT!!!!!!! Vehicle was picked up by S Towing out of Los Angeles and was supposed to be bought to Bakersfield to have fixed from a DRP shop of Allstate. S Towing who is located 17 minutes away from J&D Auto dropped it off their WITHOUT authorization. S TOWING NEEDS TO BE REMOVED FROM ALLSTATE"S DISPATCHING. Probably working hand in hand with J&D and someone should be getting n trouble for this. Lying to customers and trying to get money out of them!!!!!!! read more

My vehicle came here after I was in a terrible crash, and let me tell you they are the best!! They walked me through the process of everything. My car looks amazing and I will definitely be recommending this place!!! ask for Allen he's the best!! read more

I live in Culver City and was recommended to this body shop after my BMW was hit while parked. My neighbor told me about this body shop. I just want a say these guys are great they took care of my car and it looks like new. Thanks again ! read more

Thank you guys my mercedez looks amazing! It was done in less than a month and it looks brand new !! Definitely recommend this shop for fast and quality work. read more