Victor at Bob's cleaning service is about as helpful as they come. We just moved our business into…read morethe area and Victor came out and bid on our business. They have earned the business and earn it every day. They do great work and are very responsive when we have had needs above and beyond the daily cleaning.

I scheduled and paid $265 for what was supposed to be a deep clean, but the service ended up…read morefeeling rushed and incomplete and caused me a load of confusion. When booking, I was very specific about what I needed done in my small vintage apartment (only about 500 sq ft required cleaning). They kept making it about the flat fee for square footage to which I kept asking a bunch of questions for add ons like "what if i have vintage tile with grout needing scrubbing" "what if my kitchen is tiny like 2 feet in diameter but tall ceilings so grime gets on outside of walls and upper cabinets?" "will the cleaner be comfortable using my 3 step to get those areas?" I even limited the scope by asking that my large bedroom and bathtub be skipped. I truly wanted the tile and floors and baseboards deep cleaned, no distractions. I also provided loads of cleaning supplies just in case that would deter someone. There were no dishes, laundry, trash, anything left out. I removed all books and clutter so all surfaces were empty. The cleaner arrived nearly two hours late and seemed in a very bad mood right away. I was very understanding since I really needed the deep clean done today no matter what the start time was. She mentioned not having the proper materials and said certain tasks weren't included, despite everything being discussed beforehand. I showed her the materials I provided since she said she only has lysol and dish soap. I gave her everything she needed, but she was not in the mood to do a deep clean. She also appeared very fatigued from a previous job, which made me question why she was assigned to handle a deep clean on her own on the same day as a difficult one. At one point, she declined to clean areas entirely that were within easy reach, saying she couldn't access them and they are not included. I felt very confused from the start. After contacting the company, I agreed to pay extra than our invoice to ensure the walls and baseboards were cleaned, as I really wanted the job done properly. Even with that added expense, large sections were left untouched: many parts of the kitchen walls, the exterior of the fridge, all baseboards, literally all dining area surfaces, and even some basic dusting and vacuuming in corners were ignored. There were full sections and mirrors completely untouched. The work that was completed felt hurried and inconsistent. Additionally, one of my expensive personal dish washing kitchen sponges that i had tucked away was used in the bathroom, which meant I had to discard it. To their credit, the company did offer a small discount and was polite in their response. However, the actual cleaning experience was stressful and disappointing. I had spent significant time and energy beforehand moving furniture, rugs, and belongings so the cleaner could access floors and baseboards. I strained myself trying to give the cleaner as easy access as possible. Given that I had surgery last year, I was really counting on a thorough deep clean after not being able to maintain those areas fully myself. Even the following day, I continued noticing missed spots. It left me feeling like I paid for a deep clean but received something much less. I have been in tears trying to clean up everything myself. At first, I wondered if I misunderstood what a "deep clean" includes, but I no longer feel that way since I had been very clear throughout the booking process. It seemed more like the wrong cleaner was assigned, and she didn't want to take on the job from the start. I should have declined entirely when she walked in the door. She also repeatedly went out to her car due to parking concerns, despite me reassuring her multiple times about the signage and even providing a parking pass that would 100% ensure she would not receive a ticket. I also offered her my off street parking spot to which she decline-- She wanted to leave as soon as possible. I never leave reviews. I don't like to complain. I'm not an aggressive person and I try to be considerate and supportive, especially since my mom cleaned rooms her whole life. I approached this as a patient and understanding client initially but unfortunately, this experience didn't meet expectations and caused me a lot of unnecessary stress for the amount I spent. Because of this, I won't be using this service again.

Had a pipe from an upstairs unit burst and it flooded half my unit. I needed help cleaning and…read moremaking sure everything was dry after we got the water up and Pristine Cleaners came in clutch. Johnathan was incredibly helpful dealing with multiple calls from myself and keeping calm while I spiraled and Julia came before I expected her to and got right to work. The rooms and hallways she cleaned smell and look great. I look forward to working with them again!

OMG! My house looks amazing thanks to these guys. Besides making the living room carpeting look…read morebrand new, they got rid of the evidenc...I mean bloodstains that were deeply embedded upstairs. And there is no dog hair anywhere! Such an amazing job that was remarkably affordable. Thank you!!

Service appointment was quick and they arrived on time. Price was fair. Carpets look amazing.read more

So glad this gentleman came and cleaned my house and back yard. I love my house again. You can bet…read moreI will have him come 2 Times a year. Well worth it!! Thanks so much.

Pressure Wash on the garage area and building of a multi plex came out fantastic! I highly…read morerecommend this service for ground cleaning and buildings. In addition, Sam's customer service is exceptional: he was on time, respectful of tenants, and careful of strength of wash to protect building. Two thumbs up all around!

Sergio is absolutely phenomenal. Him & his entire team have now cleaned my family's large home in…read morethe Los Angeles area before parties twice this year. Each time they have done an impeccable job leaving the house spotless. They go top from bottom, scrubbing, washing and vacuuming every inch of the home. They also did a fantastic job on the carpets. On their second visit we also had them wash the outside windows and were thrilled with the job that they did. I would highly recommend this service to anyone. It is affordable, efficient & well worth it!

I've been using Master Cleaning's services for the last 3 1/2 years. They've always done a good…read morejob, I've never felt like anything in my home was in jeopardy and their prices are fair. Really nice people.

Truly an exceptional service with a dedicated staff who are most thorough and comprehensive in…read moretheir cleaning efforts . Highly recommend !!

These are the best cleaners I have found in LA. Scheduling / communication is super easy, the…read morepricing is good, and they do a really good cleaning job -- and they're super fast! Usually a team of 2 or 3 shows up, all super friendly, and they work impressively fast and my place always looks great after.

For once I wish there was more than 5 stars, because Zuly deserves 10! Colibri Clean is a small…read morebusiness, but you'd never know it with the prompt, professional, and courteous service you get as a customer. The rates are very reasonable and Zuly is incredibly thorough. My apartment has never looked this clean. Best home cleaning on the west side.

Zuly's great. She went above and beyond cleaning my apartment. I got back to find my bed made,…read morebooks arranged, kitchen de-cluttered. Very thorough.

I needed my work studio cleaned before a rental, and I hit up mr.clean on the fly, his service was…read moreremarkably fast & detailed clean. The people were also really friendly , good vibes. I'd Definately hit these guys up again for future clean jobs.

I used Mr Clean for my apartment and their service was amazing. They left my home sparkling clean…read moreand really paid attention to detail. They arrived on time and finished in a timely manner. Affordable prices and wonderful staff. Strongly recommend!