Cancel

    Open app

    Search

    Jack in the Box

    1.6 (139 reviews)
    InexpensiveFast Food, Burgers, Tacos
    Open Open 24 hours

    Order Jack in the Box Takeout or Delivery

    Jack in the Box Photos

    JACK IN THE BOX ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Jack in the Box

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Not only did I have to check each bag. To make sure all items were there.... They missed like 4 items!
    Casie T.

    Zero stars! Customer service is the worst here! I'd drive the extra mile to go to Pinole! Plus the quality is better! Is there a reason jack in the box is only putting 1 item per bag? Went through the drive through, and they dropped my food! And my order was wrong!!!!!! They tryna kill people! Fire these employees! For being rude! And unprofessionalism!

    Tae T.

    Modified Tiny Tacos (jalapeño and nacho cheese) ranch dip because they were out of the avacado lime sauce 10/10 Staff was patient and professional , JACK they deserve a raise

    the outside of a fast food restaurant
    Katherine F.

    If I have enough time to write you a zero star review, then that means that you're missing the assignment. Also, a "sorry for the wait" will go a long way.

    Menu
    Breanna T.

    Open 24/7 yeah right. Just went there for fries and a soda and they told me their closed @ 3:45 pm. Don't rely on their hours it's bs.

    I will never eat here again. Moldy sourdough. Overpriced workers and food!

    Moldy sourdough. Overpriced $20 hour workers can't even check for safe food and over priced food. I will never eat at jack in the box ever!

    Thompson T.

    There was no more spicy popcorn chicken, There was no more curly fries, There was no more BBQ sauce. & this is what the inside of the popcorn chicken looked like.. Horrible visit from this Location..

    Lisa G.

    Just bought two Spicy Chicken Sandwiches. Mine was completely undercooked and chewy. My husband's was partially ok and partially undercooked and chewy. If I get salmonella, my first phone call will be to a lawyer.

    Worst fries I've ever had in my entire life...
    Zac And Zoe L.

    Drive Thru. Ok burger, but Horrible fries ... as if it had been sitting out for a couple of hours if not more. You know it's bad when the fries are ... 1. Cold 2. Deflated They asked me if I was a Mobil Order so it makes me wonder, did they slip in the the Mobil Order that has been sitting out for a while just to salvage the food? Hmmmm.... The condition of the fries were so bad that there is absolutely no way it came straight from the Fry Bin where they normally scoop up the fresh fries from. I give it a grade of (F - ) for quality control. Poor management.

    Onion rings, French fries

    See all

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lena M.
    168
    345
    2416

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Gab S.
    2
    82
    146

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel H.
    27
    121
    126

    6 years ago

    The staff is hostile and rude. They are also encouraging the spread of corona virus by not letting the public wash their hands.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H D.
    1
    44
    21

    4 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Bad customer service, manager at register takes orders and handles food without washing hands or wearing gloves.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark G.
    135
    2
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Closed lobby at 4:51 pm very wack please reprimand very poor service .i needed to add 16 characters

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    I have enough check ins that yelp asked me why I keep coming back. My answer is simple; they stay open late and the food is not bad.

    Helpful 6
    Thanks 0
    Love this 8
    Oh no 0
    Photo of Suzie Q.
    50
    133
    1570

    11 years ago

    Helpful 7
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Roy N.
    2361
    487
    214

    18 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Greg H.
    80
    26
    25

    12 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Michael W.
    299
    24
    24

    19 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    A roach was found on a salad we ordered. Gross, should be shut down by the health department.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The bread to our burgers was stale and the curly fries were not hot and crispy they were cold and tasted like card board

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    I just came here to use the restroom and saw an employee in the restroom at the same time and he did not wash his hands. Don't eat here!!!

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Got curly fries instead of my order of curly fries burger. Tried to explain they made a mistake but they wouldn't listen

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Even when it's 40F outside, they still don't bother to turn on their heat. Too cold to eat!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K U.
    341
    26
    30

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 4

    Jack in the Box Reviews in Other Languages

    Ask the Community - Jack in the Box

    Review Highlights - Jack in the Box

    Was pleasantly surprised with the amazing service received from the drive-thru Lady by the name of Maria.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Taqueria La Cocina

    Taqueria La Cocina

    4.0
    (195 reviews)
    1.2 mi
    $$

    Service was very good. I forgot to ask for the young lady's name. She was very patient as I asked…read morequestions and tried to figure out what to order. The wet super burrito is massive and mine was packed with carnitas, pinto beans and all the fixings. On their board menu it said "super wet burrito", so that confused me for a second. Lol. The nachos order is big too though I might ask for yellow cheese and pinto beans next time instead of shredded cheese and refried beans. I like their blend of horchata too. It was slow and not crowded for a Sunday after 6 pm. I filled some of the tiny round containers with sauces, limes, and marinated veggies while waiting for my to go order. There's a service charge for credit card payments. Normal for some places now.

    You really gotta think twice bout eating out nowadays. Yes restaurants need to do, what to do, to…read moresay in business. But when they are charging extra for stuff which is already in the ingredients... we'll u gotta stop and pause. I've frequent this taqueria a hand full of times and it's the closest mission style taqueria up here in pinole. It's always good service, tasty dishes with decent prices. That's why us humans go back. BUT when u charge extra for a certain type of proteins, there's room for questioning. So I ordered super nachos with carne asada as my meat and a small bottle coke. The total amount came to $24.40, I was surprised. I looked closer to the receipt and it was an extra $2.00 for the asada. Please just add it on the price or put it on the menu "extra for Carne Asada" so we don't get a little receipt shock. $25 dollars for super nachos and a small bottle of coke. Just saying "I won't be back anytime soon. Just wanna thank the trump voter's for the tariff's which makes everything more expensive. Great job.... NOT!!!

    Photos
    Inside
    Inside
    Al Pastor Burrito
    Al Pastor Burrito
    Two Grilled Chicken Tacos

    See all

    Two Grilled Chicken Tacos
    Pollos Asados Don Rafa

    Pollos Asados Don Rafa

    4.5
    (186 reviews)
    5.8 mi
    $$

    Pollos Asados is a hidden gem, I especially like their Pollo Entero - for $25 it's a great family…read moredinner takeout option; which includes a very flavorful, mesquite smoked whole chicken, a bunch of homemade tortillas, grilled serrano peppers, salsa and hearty pinto beans (cooked in some of the chicken drippings). It's a lot of bang for you buck, but worth noting that the grilled chicken is excellent. Don't order via doordash, they'll double the cost of everything - just call the restaurant directly. Also like their birria pizza - whenever we have to feed a crowd (school potluck, hosting a large party, etc) this place is a great way to go.

    *3.5 stars* I just knew I had to try out Don Rafa's,…read moreMezquite Grilled Chicken plates, but I was waiting for over 30 minutes for six (6) tacos at another spot in Richmond. I opted for a Super Burrito de Pollo at Don Rafa prior to their cutoff/closing time. Their burrito did not disappoint! I loved the way it was wrapped securely and grilled to perfection. Though this spot is known for their chicken, I didn't really experience anything unique about this wrapped meal. It was delicious and tasted how it should be, but I was hoping the "star" of this meal would be their chicken. I ate my burrito immediately and it was served at a decent temp. Perhaps, I'll give Don Rafa a 2nd chance and order a half (or whole chicken). The Birria Pizza looked appetizing as well. Don Rafa is located inside of the Food Barn Market and reminds me of a Latino version of a Pacific Supermarket. The restaurant appears somewhat modern, tidy and spacious, while the rest of the market area seems outdated.

    Photos
    Salsa bar
    Salsa bar
    Regular Steak Burrito
    Regular Steak Burrito
    Carne asada super burrito  with rice,  beans, pico de gallo salsa, cheese, sour cream, green salsa and guacamole !

    See all

    Carne asada super burrito with rice, beans, pico de gallo salsa, cheese, sour cream, green salsa and guacamole !

    Jack in the Box - hotdogs - Updated June 2026

    Loading...
    Loading...
    Loading...